We tried the new Italian restaurant Al Forno's at the Boardwalk this evening and had a very disappointing experience.
We checked in 15 minutes before our reservation. The restaurant looked about half full, but still we waited about 10 minutes to be seated. We were then escorted to a table crammed against two walls ... why do they always put the tables for two in shoved into corners? Are we not allowed to sit in the middle of a restaurant? We asked to be moved and we were seated, again, up against a wall, but at least it was next to a window...
The menu was disappointing, but we decided to try a standard italian classic .. chicken parm. the chicken was thin and over fried, so it was dry. There was a little cheese melted over the top and then a little sauce. The pasta served with the chicken was overcooked and the sauce was very spicy. We've had better Chicken parm at the Olive Garden for a lot less money!
When our meals were served we asked our waitress for some more ice tea, as our glasses were empty. We never saw our ice tear, or our waitress. When our plates were removed by another waitress she asked if we'd like some more tea, we told her we had already requested, and instead of following up she just walked way. Next thing we know our waitress was presenting our check .. so we paid and left not feeling too great about spending $50+ dollars for two plates of Chicken parm and 2 ice tea's. (We used tables in wonderland too)
We did express our opinion about the food and wait staff to the manager before we left, we got the usual standard comment that they appreciated our feed back and would talk to the wait staff.
So.. we really miss Kouzinna .. we had great meals there in the past and were very sad when we heard it was closing.
We will not return ... there are too many other dining venues a Disney that put out a much better meal.
We checked in 15 minutes before our reservation. The restaurant looked about half full, but still we waited about 10 minutes to be seated. We were then escorted to a table crammed against two walls ... why do they always put the tables for two in shoved into corners? Are we not allowed to sit in the middle of a restaurant? We asked to be moved and we were seated, again, up against a wall, but at least it was next to a window...
The menu was disappointing, but we decided to try a standard italian classic .. chicken parm. the chicken was thin and over fried, so it was dry. There was a little cheese melted over the top and then a little sauce. The pasta served with the chicken was overcooked and the sauce was very spicy. We've had better Chicken parm at the Olive Garden for a lot less money!
When our meals were served we asked our waitress for some more ice tea, as our glasses were empty. We never saw our ice tear, or our waitress. When our plates were removed by another waitress she asked if we'd like some more tea, we told her we had already requested, and instead of following up she just walked way. Next thing we know our waitress was presenting our check .. so we paid and left not feeling too great about spending $50+ dollars for two plates of Chicken parm and 2 ice tea's. (We used tables in wonderland too)
We did express our opinion about the food and wait staff to the manager before we left, we got the usual standard comment that they appreciated our feed back and would talk to the wait staff.
So.. we really miss Kouzinna .. we had great meals there in the past and were very sad when we heard it was closing.
We will not return ... there are too many other dining venues a Disney that put out a much better meal.
