I called the Italian site phone number for tickets only and was told that tickets could only be purchased online or through a
travel agent. I had tried to purchase them online but with the Italian address and the US Visa, it wasn't going through.
I then called the Irish site's number and was connected to someone in the U.S. Pretty ironic, I'm Skyping to Ireland and the call is routed to the U.S.
She explained that in order to purchase the tickets on the Irish site, I would have to have them delivered to Ireland....Well that wasn't going to work for me.
I asked if I could purchase using the Italian offer, since my whole family lives in Italy, it wouldn't be a problem mailing the tickets there.
She said that she could only book for the Irish site and that I would have to call the Italy number to book through the Italian site. Back to square one...
I didn't give up and called the French site's number, I think the U.S. site's number also redirects to a French phone number.
Anyhow, the French CM was able to purchase the tickets on the Italian site for me and have them mailed to my mom's home in Italy. It was 506 euros as opposed to $690. Even with the exchange, it saved me well over $150.
The only problem is he asked for my e-mail address and said that I would receive a confirmation via e-mail, but I never received anything. He did give me a reservation number, and when I tried to pull it up on the site, it didn't work.
I will call again tomorrow and see if they have the correct e-mail address. Hoping all the names on the tickets are correct, as having to do it over the phone vs. online concerns me a bit.
