A few Discovery Cove Qs re: food allergy

Hopeful8 said:

We are SO excited to spend a day at Discovery Cove in April - just wondering if anyone can help me out with a few food questions...
1- my son has multiple food allergies (peanut, fish, egg), are they well versed at DC in dealing with food allergies (ie, being able to accommodate him?)
2- will we be able to bring any of our own snacks there?
3- and, are the lockers (where I will have to get his epipens when we eat) far from where we eat?

Thank you!!

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• In order for our team to best serve you and ensure a safe and enjoyable dining experience, we ask that you please read and understand ALL of the important information below.
• WHAT TO DO: Upon arriving at a meal facility, please go straight to the cashier and ask to speak with a supervisor in order to discuss the severity of your allergens and determine a meal that will be safe for you.
• OFFERING OF SPECIALTY ITEMS: Our Park offers several allergen friendly prepackaged items for your special dietary needs. For a list of these items and their location, please ask to speak to a supervisor at our main meal facilities.
• CROSS CONTACT: Not all of our meal facilities are free from cross contact. In order to ensure your meal is safe, please discuss the preparation process for your meal with the supervisor as you place your order to ensure no cross-contact takes place.
• TIPS FOR A SAFE TRIP: Follow these tips to allow us to best serve you and ensure a safe and great dining experience with us!
  
  • Always ask for a supervisor upon arriving at a meal facility
  • Visit meal facilities during non-peak hours or ahead of meal time so that you can be efficiently assisted and served
  • Always ask about cross-contact potential

Hopeful8 said:

Thank you, Gina! Do you know if the lockers are located far from where the restaurant?

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Gina-Gina-Bo-Bina said:

The whole park is reasonably small and easy to navigate, and the lockers aren't super far from the restaurant....but of course, in the event of an emergency, a "reasonable distance" is certainly subjective.

Could you grab it from your locker before you eat, then put it back after you're done....just to be on the safe side?

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Hopeful8 said:

Yes, that was my plan so I was wondering how long would I have to walk back to the lockers to get it for meal times....thanks, good to know that lockers aren't super far. Thanks for your great advice/expertise!

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canadiankim said:

So I hope this doesn't sound like a strange or stupid question but your sons allergy to fish - is that just if he eats it? A full experience day at DC includes snorkelling with the fish, or at least being in water that fish are in? I have a friend who is super sensitive to sea food like shrimp and can't come in contact with it on her hands etc. or her allergies are quick to react. How will this affect your son if he is in the water with fish?

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Fuhnuh said:

1. DD14 has allergies to dairy, egg, tree nuts, and peanuts. We went to DC in 2011, 2012, 2013 (maybe 2010?). We just went and talked to a cashier at the dining facility and the last couple times we talked to someone from the kitchen helped us select a meal for DD14 and brought it out from the kitchen. Also, in 2013 we were traveling with a friend's DS8 who is allergic to egg, fish, and peanut. I cannot remember what they had for breakfast, but for lunch, they had grilled chicken and french fries. I would think being able to have dairy may make it easier for your DS. No guaranty that they still have them, but they also were generous with giving us snack packs that contained items that did not have the top 8 allergens. This was also quite a treat for the kids. I can't remember exactly what was in it, but I think it had some cookies, cracker, chips, and a sucker or other hard candy. They also have a decent selections of ordinary chips, some of which our kids could have.
2. I believe we were allowed to bring in a small amount of snacks for the kids, but it's hard to remember because the kids enjoyed being able to get their snacks at the park. It is worth asking.
3. There are lockers in a couple areas, but I would think it would be at most a leisurely 10 minute walk to the lockers and back. If you are coming from the dolphin or snorkel area, you could just pick up the epipens on the way to the meal.
I hope you guys have a great time. We are going to make our reservations tomorrow for our next visit.

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