No, not defensive, just inviting people to use names. When you go out with people and you learn their name, do you just keep calling them "person in green shirt?"
Um, nowhere did I mention your name thing. But, since you brought it up, I've been on these boards for far less time than you've been here and I already see that people use OP all the time. Getting to know the posting style of an internet board is just common "netiquette."
So you don't talk to people at the table next to you? Wow. I guess friendly is passé.
In general, no, I don't start conversations with random people at tables near me,
especially a child. There are many ways people can be friendly without feeling the need to talk to random shoppers in the mall food court.
But if the mother is so hyper...why would she leave her at a table by herself in this particular area? I know there are paranoid people (I'm seeing it now) but people have to pick a side and get on it.
How can you not see the difference?? She gave her child her instructions that she believed would keep her safe - one being to not talk to strangers. The child broke that rule. Of course the mom was upset!
An employee didn't approach her. Nobody did. I was sitting eating and asked her a question.
Most rational people know that children are taught not to talk to strangers - why would you attempt to have a child go against their parents' teaching by trying to engage them in conversation?? Now that you've admitted that you didn't even think the child was lost, your behavior is even more in the wrong and odd.
But I mean, in general. If you saw a lost child what would you do?
Lost children are a completely different story. I have only dealt with a truly lost child once. She was around kindergarten age and walking around a the women's clothing department in a store calling for her mother. I spoke to the child and asked if she was lost. When she said yes, I asked her to let me help her find a store worker who could help her find her mom. She agreed, and we walked to a cashier. Then I stayed with her at the counter until her mom was located. The mom was distraught, and she thanked the staff and me profusely for helping her child. I would do the same thing again if in a similar situation.
I would never approach a child, though, who I wasn't reasonably sure was lost. The time or two when I wasn't sure, I stayed in the same general area to make sure the child met up with a parent or older sibling, which happened every time.