Closing Time!!

[NicRic]

Here is our latest updated timeline:
Initial offer submitted 2/09
Sent to ROFR on 2/12
Passed on 3/9
Got closing documents on 4/3
Title company received our documents and funds on 4/6
Title company received sellers documents on 4/29 (delay due to illness)
Deed recorded 5/11
Called and was told the member info letter was sent out yesterday, 5/19

Contrary to the experiences of others on this board, the member admin person I talked to wouldn't give me my member ID or any information at all other than the transfer was completed yesterday and the letter had been sent. She said something about there has to be a wait of 24 to 48 hours between when the transfer was completed and when I can log in. I'm going to call again tomorrow and hope I have better luck.

As Supersnoop stated don't even bother talking to anyone but member accounting they seem to be the only ones who will release your member # if it is in the system. Use option 3 when calling. When they pick up just say you are calling to obtain your member #. Then they will ask your name and have you verify the address.

 

[NicRic]

Mine will go in tomorrow but I'm worried about the seller. So far she's been really good at sending the papers promptly but it only give her 7 days and in there there's Memorial day and the weekend too.

I remember too having a date to have it in by but they didn't state the contract would be cancelled if it wasn't there in time.

 

[DisMom829]

I called member accounting twice, I choose option #3 the first time, then it gives a second set of options. Do I just hold and not choose a 2nd option?

Both times I've tried the lady says I need to wait for my package in the mail.

 

[NicRic]

I called member accounting twice, I choose option #3 the first time, then it gives a second set of options. Do I just hold and not choose a 2nd option?

Both times I've tried the lady says I need to wait for my package in the mail.

Dial 1-407-566-3800 option 3 member accounting then option 4, when you get through don't mention resale just say your calling to obtain your member #. If they ask for your contract number be quick to tell them i dont have that but i can give you my last name. Worked everytime. Then they may ask to verify address if it gets that far they are willing to help. Good luck!

 

[Friendlyadvice2]

Timeline Datapoint:

03/06/15 - Offer accepted (Friday night)
03/09/15 - Sent to ROFR (Monday morning)
04/06/15 - ROFR Waived
05/12/15 - Estoppel completed/Received Closing documents
05/13/15 - Buyer/Seller docs received by Title Co. (Seller kind enough to return their's with errors, so they had to resubmit costing a couple days)
05/18/15 - Contract closed

70 days from ROFR submission to closing.

 

[Hogzilla]

I am finding it impossible to get my member number through member accounting. It's been 13 days since deed was recorded and I tried the past two days and they couldn't find one. Tried today and Member Accounting says we can't give you your number. I am calling 1-800-800-9800 option #3 and then #4. Thoughts?

 

[supersnoop]

I am finding it impossible to get my member number through member accounting. It's been 13 days since deed was recorded and I tried the past two days and they couldn't find one. Tried today and Member Accounting says we can't give you your number. I am calling 1-800-800-9800 option #3 and then #4. Thoughts?

Try again.

 

[Hogzilla]

Tried 3 times today. One transferred me to another number, which of course didn't work. One just said they have been told to say we have to wait for the mailer. The third one mentioned the mail again and when I pressed, she asked for my name only and then said it's not there, about 2 seconds later. Funny, because I know my name is still in the system with my old number from a contract I sold a few years ago. I guess I will wait for the mailer. I wasted over an hour on hold today. Disney is quickly losing my respect.

 

[ghenghy]

Did you select option #3 from the phone menu to connect to Member Accounting? Member Services and Member Administration will not release the information.

The 24-48 hours may be because the points may not be loaded into the new account immediately.

No, I did option 2, followed by 4. I thought I was supposed to talk to Member Administration. I'll try option 3 today. Thank you!

 

[NicRic]

I am finding it impossible to get my member number through member accounting. It's been 13 days since deed was recorded and I tried the past two days and they couldn't find one. Tried today and Member Accounting says we can't give you your number. I am calling 1-800-800-9800 option #3 and then #4. Thoughts?

Has it been 13 business days though? Only count business days... And yes keep trying and as i stated above don't mention you are resale. If your in there they will give it to you.

 

[supersnoop]

Tried 3 times today. One transferred me to another number, which of course didn't work. One just said they have been told to say we have to wait for the mailer. The third one mentioned the mail again and when I pressed, she asked for my name only and then said it's not there, about 2 seconds later. Funny, because I know my name is still in the system with my old number from a contract I sold a few years ago. I guess I will wait for the mailer. I wasted over an hour on hold today. Disney is quickly losing my respect.

Remember, this is a loophole we've discovered to get our member information more quickly. If they've closed the loophole, that's not a good reason to get mad at them. But I bet another call tomorrow afternoon will work out for you.

 

[ghenghy]

Eureka! Thank you all for your help in telling me the correct options. That did the trick. I've been waiting for this for 3.5 months. I can't believe it's finally done. YAY!!!!

So, my final timeline:
Initial offer submitted 2/09
Sent to ROFR on 2/12
Passed on 3/9
Got closing documents on 4/3
Title company received our documents and funds on 4/6
Title company received sellers documents on 4/29 (delay due to illness)
Deed recorded 5/11
Member info letter was sent out on 5/19
Called and got member ID and all info needed to make a login. 5/21

 

[wallygirl]

Eureka! Thank you all for your help in telling me the correct options. That did the trick. I've been waiting for this for 3.5 months. I can't believe it's finally done. YAY!!!!

So, my final timeline:
Initial offer submitted 2/09
Sent to ROFR on 2/12
Passed on 3/9
Got closing documents on 4/3
Title company received our documents and funds on 4/6
Title company received sellers documents on 4/29 (delay due to illness)
Deed recorded 5/11
Member info letter was sent out on 5/19
Called and got member ID and all info needed to make a login. 5/21

When did you pass estoppel? We just passed but the title company is saying 2 weeks for the closing documents and we cannot figure out why!

 

[NicRic]

Eureka! Thank you all for your help in telling me the correct options. That did the trick. I've been waiting for this for 3.5 months. I can't believe it's finally done. YAY!!!!

So, my final timeline:
Initial offer submitted 2/09
Sent to ROFR on 2/12
Passed on 3/9
Got closing documents on 4/3
Title company received our documents and funds on 4/6
Title company received sellers documents on 4/29 (delay due to illness)
Deed recorded 5/11
Member info letter was sent out on 5/19
Called and got member ID and all info needed to make a login. 5/21

Thats great congrats!

 

[Lakegirl]

Congrats

 

[Lakegirl]

Congrats Ghenghy!!! So exciting

 

[Lakegirl]

Congrats Ghenghy!!! So exciting

 

[GoofyDisneyDaddy]

Tried 3 times today. One transferred me to another number, which of course didn't work. One just said they have been told to say we have to wait for the mailer. The third one mentioned the mail again and when I pressed, she asked for my name only and then said it's not there, about 2 seconds later. Funny, because I know my name is still in the system with my old number from a contract I sold a few years ago. I guess I will wait for the mailer. I wasted over an hour on hold today. Disney is quickly losing my respect.

Quit harassing them -- if its not there, it's not there. Call once a day, be respectful, or just wait for the mailer.

 

[Hogzilla]

Quit harassing them -- if its not there, it's not there (the first two never checked). Call once a day, be respectful (I was very nice to them on the phone), or just wait for the mailer (I already said I was doing just that).

Thanks for the lecture dad......

 

[allison plevrakis]

Updated timeline:
3/3 offer made & accepted
3/4 sent to ROFR
3/25 passed ROFR
5/6 Closing docs received
5/7 my docs received at Title Co
5/13 Seller's docs received at Title Co

Closing date, "to be scheduled" and OCC website says "Documents Proofed through May 8, 2015".

71 days...and counting

DisMom, now do you see the OCC website, do you have an address?