nhfd155 said:I don't know if pricing would change much if at all. It's a Magic Kingdom resort, not necessarily advertised as a monorail resort. The rate is due to the room and resort amenities. The proximity to Magic Kingdom is paramount. The views and even a short 5 minute bus ride will justify the rate. The monorail is a resort amenity but by no means is the whole reason the rate is what it is. I feel for those without notice. They are unable to change plans if they are shorted by having limited monorail use. I personally wouldn't use the monorail as a deal breaker or an excuse for a discount.
Someone else posted last week about a hypothetical situation regarding all star resort and Epcot. The jist of the comments stated that all star would not be considered a value resort if it was close to Epcot. The rates would probably be in the vicinity of a moderate. As they say in real estate.... Location location location
Disney did drop the ball on this one.
That's where we differ. I don't think Disney dropped the ball. With construction, you never know what and how everything will be affected. To my knowledge, they are not planning another docking station, it's just that something happened in the construction phase that they didn't expect. The construction company (not Disney) could be the reason that this is happening. I will complain about Disney if there is reason too, just in this case, they are providing alternatives, and they are limiting the hours down, and they are still using the express line. They are doing all they can. I would not expect a refund at all.
Well Disney knows sent out letters under peoples doors a few days ago so they indeed know the monorail will be shut down. So where is my letter? They have sent letters to me warning of construction on the beach. Where is the letter warning me that we won't have monorail access for 7 hours a day during my entire stay?
IMO Disney dropped the ball and since it affects ME then yeah I can say that. I am not asking for compensation as long as there is another alternative to the bus for ECVS. RustySkupper said there should be boats with ECV access so that will be fine with me. If there isn't then yeah, I'll be complaining. We are long time resort guests to the Poly as I'm sure many are. It is common courtesy to tell guests what will be open or closed during our stay at the resort.
Heck we went to the Hershey Spa last year for a weekend and I got a phone call 2 days before letting me know one of the mineral spas would be down and would that be a problem. I expect the same from Disney.
We'll agree to disagree. You pay more than other resorts for that monorail. If it doesn't work they kinda owe you some compensation.
The OP booked her trip in January. You honestly expect Disney to have known way back then that the monorail would have to be closed during the day in October?
Hopefully this will be in the right thread now...
I am feeling troubled by the lack of compassion here...maybe "mean-spirited" is too strong a word, but it feels like people are being criticized for expressing disappointment when they pay extra for a specific feature only to find out that it won't be available. Also, asking for compensation is within our cultural expectations, to my way of thinking, and is not greedy or out of line. Disney may not grant it, but it within cultural expectations to nicely ask. I hope all of us can be a bit kinder.
I don't think anyone has a problem at all with someone expressing dissapointment. I am sure they are dissapointed. Just like I am dissapointed every time I am there and I have bus issues, or bad weather, or noisy neighbors, or my beer is warm. It's just anymore, everyone expects monetary considerations. What most people are saying is that Disney is doing all that they can for this inconvenience, adding boats and busses. They are making sure that everybody gets where they are going. Disney is making the best of construction detours. People fail to understand that these added boats, and busses and such probably cost Disney more money to begin with. Lots more. They actually are going out of their way to make up for the detour.
and do you know for sure that it will be down the days you are there? Do you think Disney knows for sure that it will be down the whole time you are there? They could get word tomorrow that they are done for all we know. I am sure they are pushing the contractors as we speak. For all any of us know, it could be running full time starting this weekend. Such are the things that happen during construction times.
agreed! AND this seems insane because now the buses will be backed up because of people like the OP that have a wheelchair person with them. It just sounds like a sorry idea IMO. The OP paid for the convenience of having a monorail because of having a wheelchair person with them. Now that convenience has flown out the window along with the money. I would downgrade and save money if I was going to have to hassle with the dreaded buses anyway. I'd be pissed too!
You pay that much more for a Deluxe not just for the monorail. What about the refrigerators? People pay for them and didn't get them. Stop whining.
Hopefully this will be in the right thread now...
I am feeling troubled by the lack of compassion here...maybe "mean-spirited" is too strong a word, but it feels like people are being criticized for expressing disappointment when they pay extra for a specific feature only to find out that it won't be available. Also, asking for compensation is within our cultural expectations, to my way of thinking, and is not greedy or out of line. Disney may not grant it, but it within cultural expectations to nicely ask. I hope all of us can be a bit kinder.
People got money back for not getting refrigerators, how hilariously ironic that you just proved the point people are trying to make.
And part of paying for a Monorail resort, is the monorail, not simply that its "deluxe". There are several different deluxes, some on and off the monorail.
If AKL decided to keep all the animals indoor for 2 weeks, would you say "well you are just paying for a deluxe, not for the animals" !?!?!?!?
I called a person who is a front desk manager there that I have known over the years. They confirmed when the monorail will be down. They said it might be up an hour here or there but doubtful and don't depend on it. I asked them why didn't anyone there bother to tell people this as soon as it was learned. They said it should have been done but upper management felt a letter to guest staying there at the time was sufficient. The manager agreed it was a lousy thing to do to future guests affected by it but pretty sure there will be launches capable of taking ECVs to the MK.
Shaden said:You are seeing the general bent of Disney apologists here, they will put their back against the wall and defend Disney at all costs, often (though certainly not all of them) include mean and spiteful comments toward people who complain about anything. And while there certainly are cases where people complain too easily, you will see these people defend just about anything Disney does. Of course, if it were someone other then Disney, they might not be so forgiving.
Then there is the second category of defenders, the people who will call you out for any complaints they simply don't agree with. I mean, you can see it in the thread stuff like "well I don't book the Monorail resorts just for the monorail, so YOU have nothing to complain about" ... etc etc... Of course, when something THEY want or find central to their vacation is down, they will be the first ones to light up the boards with complaints.