Wheelchair first timer & GAC?

TravelBug86

Princess of Quite A Lot
Joined
Jun 25, 2009
Okay, I haven't been on Dis in quite some time so please don't judge me if I'm not posting this correctly!

I'm leaving in a week and taking my mother who was diagnosed with Parkinson's disease and has serious mobility issues. Knowing it would simply be impossible for her to walk the parks, we reserved a wheelchair for this trip. I kind of decided on the wheelchair vs the scooter because, honestly, it looks kind of scary getting those things on and off the buses... my mom isn't the best driver if you know what I mean!! :moped:

Now I'm starting to get a little nervous about being the "pusher" and also getting the wheelchair on and off the bus- can anyone give me their thoughts? I don't mind putting in the extra labor if the wheelchair is easier getting on and off the bus. This is all new to me...

Also, can someone please explain exactly what a GAC card is and if it's necessary or helpful to have and why? Any other helpful advice for this first timer??

Thank you guys!! :goodvibes
 
Well, pushing a w/c is going to be a lot of effort if you aren't used to it. WDW isn't flat and most people walk 6-12 miles per day. Depending on how long your vacation is, you may want to schedule a couple of "non-park" days to rest up a bit.

That said, an ECV isn't for everyone. How does mom do driving? Will she be attentive enough with the ECV to watch (peripheral vision) for people/children/strollers stepping out in her path? While the ECV allows the user to conserve physical energy/exertion, it does require quite a bit of mental stamina to remain on alert all day while driving it.

Don't worry too much about buses - w/c will be easy to load, even the ECV will be easy once you've done it a couple of times. And drivers are very helpful!

The GAC is a communication tool for people with "hidden" or invisible disabilities. If your mom's main issue is stamina, and she'll be using a w/c or ECV, then a GAC is not needed as the w/c or ECV is a visible sign that she'll need to avoid stairs and use an accessible entrance (most queues are accessible in the main line). If she might park the w/c or ECV and walk into lines, a GAC would help to avoid stairs if necessary. If she has other concerns beyond mobility/stamina issues, you might think about those and discuss possible accommodations with Guest Relations. A GAC is only useful at attractions, it does nothing to help at restaurants, resorts, transportation, DTD or simply getting around the parks.

Enjoy your vacation!
 
I can't help with the wheelchair and the bus question, but basically a GAC (Guest Assistance Card) is a way to communicate with the cast members about any hidden issues you might have. If you are using a wheelchair or a scooter, that is very visible and CMs can help you with alternative entrances if available, or help to avoid stairs. On some rides, you must transfer out of your wheelchair and into a different one specially adapted to get through the queue or onto the ride vehicle.

The GAC is just a way to let the CM know what alternative arrangements you might need. You can go to guest services and speak with them about what kinds of alternative arrangements your mother might need. The CMs do not care about a diagnosis and cannot require a doctor's note. Instead be prepared to explain what specifically your mom needs to utilize the parks.

The GAC is not intended to shorten wait times or queues and in fact, may add to the wait time if you need to wait for a accessible ride vehicle.
The GAC is valid at all four theme parks (but not water parks) for the length of stay. It is not valid for character greetings (with one or two exceptions) or bus queues.

Many guests find that a good touring plan that help minimize wait times and crowds is more helpful than a GAC.
 


Thanks for the responses to my questions!! I think I'm going to stick with the wheelchair for now, I can always swap it for the scooter if it's too physically challenging for me. Her disease is neurological so although she drives just fine I'm nervous about the multi- tasking in operating the ECV. I have a bit more confidence after your responses as far as getting the scooters on and off the bus. I would like to avoid that, but if necessary it sounds like it will work out with help from the drivers.

Now that I understand the purpose of the GAC card, it seems like we shouldn't need that.

Thanks again!!
 
Now I'm starting to get a little nervous about being the "pusher" and also getting the wheelchair on and off the bus- can anyone give me their thoughts? I don't mind putting in the extra labor if the wheelchair is easier getting on and off the bus. This is all new to me...

Have you had to push her in a wheelchair for any long period of time before? I ask, because I had to push my mom in a wheelchair around Epcot once. Her stamina just went while we were there for a day. I had pushed people in wheelchairs before, but not for an entire day. It was very hard and I was exhausted afterwards.

Since then, I have become a pro at pushing my sister in her wheelchair, but I think I would still have some trouble doing so for more than 2 days in a row all day without a break. So, if you have not, you might want to try and go somewhere where you can spend a day pushing her in a wheelchair to get use to what it might feel like. This can also help you learn how to move the chair around and go in and out of non-automatic doors.
 
Have you had to push her in a wheelchair for any long period of time before? I ask, because I had to push my mom in a wheelchair around Epcot once. Her stamina just went while we were there for a day. I had pushed people in wheelchairs before, but not for an entire day. It was very hard and I was exhausted afterwards.

Since then, I have become a pro at pushing my sister in her wheelchair, but I think I would still have some trouble doing so for more than 2 days in a row all day without a break. So, if you have not, you might want to try and go somewhere where you can spend a day pushing her in a wheelchair to get use to what it might feel like. This can also help you learn how to move the chair around and go in and out of non-automatic doors.

Thanks, yes, I am a little nervous about the physical challenge of pushing all around the park. I'm going to take your advise and try it out first to get the feel of it, and determine if it's possible or not. If not, I can probably still switch to the scooter for the following day.

Thanks for your help! :yay:
 


What is your mom's size/weight compared to your own? I have always pushed my DS in the parks....the first few days I usually find that my hands and wrists are sore, but better after that. It is getting more taxing now that he is older....he weighs as much as me. But when he was even 20 or 30 pounds lighter it wasn't that bad.
 
I pushed my mom in a wheel chair for many years of trips. I am in my fifties and not it great shape but it was what I needed to do in order for my mom to go on trips.

I had some wheelchair training as a teenager in order to be a candy stripper. That training really helped. It was just little things like going into an elevator backwards so the small front wheels do not catch on the door groove, or how to use your hips to open a swinging door enough to quickly get through it. The door trick really helps in maneuvering a wheelchair into Disney bathrooms.

Make sure you remind her to keep her hands and arms inside of the chair. My mom would often try to move door with her hands and I was always afraid she would injure or break her arm. When moving through crowds I learned to make a lot of noise so as not to surprise people or run them over. We would sing, laugh or talk loudly so that those around us knew a wheel chair was there. My mom also thought it funny to make a BEEP BEEP noise to get people to move. She was a hoot!

In MK, be very aware of the trolly tracks as you go down Main Street. If you get caught in those you can dump your passenger. AK has pathways that are very textured and thus bumpy. My mom hated the ride there.

We also learned to put towels or some kind of padding on the wheelchair arms so that it protected her forearms a bit. She also sat on either a pillow or a folded up blanket. I always tied ribbons on the handles so it was easier to find our chair after an attraction.

Make sure the chair is in good working order. Check the brakes out well. Many of the attraction lines have a slope you and will need the brakes to work well in order that the chair does not take off on you. Always use the brakes when the chair is stationary. I learned to carry a spray oil like WD40 to apply to squeaks.

Also practice folding the chair and changing the leg rest angles.

We also carried a tote bag on the back of the chair. You need one with heavy handles that spread wide enough to go over the handles on the back of the chair. Carry an extra rain poncho to cover the chair when left outside in case of rain.

I learned to get my momentum going when headed up steep hills or ramps. If you stop part way up a hill you will really struggle to get the rest of the way up the hill. A good example is getting inside of The Land building in EPCOT to get to Soarin'. You will have to push up a large steep ramp to get in the front door and then more ramp to the left to get to the only elevator down to the level of the attractions. The wait for the small elevator can be very long. Then you reverse it to leave and hold on tightly to the handles of the chair as you go down the exit ramp. Be prepared for someone to walk in front of you!:rotfl::confused3 It is challenging to say the least. Make sure the handle on the wheelchair are secure. I will never forget a hill when one handle came off. We can laugh now but at the time it was not funny!

Do not let me discourage you. It is possible. I still had a great time and I cherish the years of memories we made. Have a wonderful trip!:goodvibes
 
DD12 had a knee "incident" on one of her wonky (discoid miniscus) knees on our last trip to WDW. She needed a wheelchair for the last 15 days of our trip. I found it pretty easy to push her for that time, but I weigh almost twice as much as she does. We didn't need to get a GAC because her situation was obvious, but most of the lines were wheelchair accessible. On the few that weren't, a CM would generally tell us what to do at the ride after asking about the extent of her mobility issues. We did not use the bus, but found the monorail and boat access more than adequate. I hope, whatever your choice is, that it works out and everyone in your group has a magical vacation.
 
Is it that she can't walk around at all? If she is mobile even just a bit or feels like she might want to walk some of the time, a wheelchair would give her that option. She can use it when she wants and if she decides she wants to walk around a bit she can just push it along.
 
Even off-site rental chairs can absolutely stink when it comes to padding - so I would make sure you have something to put under her tush so she is more comfortable sitting.

For pushing - my wife pushes me all the time and she actually went and bought a pair of bicycle gloves - the exact same kind I use for pushing my chair myself! She found pushing too much gave her blisters and the vibrations coming through the wheelchair was very uncomfortable. We got the gloves at REI, though you can find these or similar gloves (like weight lifting gloves) at any sporting goods store or even Target.

This is what we got:
http://www.rei.com/product/829890/giro-tessa-bike-gloves-womens

They cost around $25 and my wife said they were a life saver on long days!

If there is a concern beyond stamina and mobility, then you can always ask about a GAC, but if her needs are met by having the wheelchair, then you should not need a GAC.
 
Thanks again everyone! These tips are really helpful... I like the idea of having her walk a little if/ when I get too tired. She can walk short distances but her disease affects her ability to walk so it's nice having this option.

I'm also going to look into bringing some padding for the wheelchair ahead of time.

Does anyone know if there is a certain "type" of wheelchair to ask for when reserving it that works better than others? I think she said she reserved a "light weight" wheelchair so it can fold up, but honestly at this point I'm more concerned about myself and the pushing than getting it on and off the buses :rotfl2:
 
Renting you'll probably only have a choice between typical manual wheelchairs, with the big back wheel and the smaller front casters, and transport wheelchairs, which have caster-sized wheels for all 4 wheels. I've heard some people say they prefer from a pushing standpoint to use the transport wheelchairs (and they can be a little lighter), but as a wheelchair user who gets pushed sometimes, I couldn't imagine being comfortable for very long on something with wheels that small. It's also easier with the larger back wheels to sometimes back over things (the trolley tracks are a good example) so that the large wheels go first and, obviously, you can't do that if there are no large wheels. I suspect asking for a lightweight wheelchair will probably get you a transport wheelchair because the larger back wheels do add a little weight. The difference between lightweight and standard weight may not even seem as much when pushing as you'd think. The big jump in weights when it comes to wheelchair classification is from ultra-lightweight to lightweight and it would make no sense for a rental company to have ultra-lightweight wheelchairs because they're usually very customized for the user.

Depending on your mother's size, you may want to see if you can rent a wheelchair that's smaller (or larger) than the 18"x18" standard seat. If she's thin, she may fit better in one that's only 16" wide. Those are harder to find, but if you ask around (especially if you look at home first), you may be able to find one. If your mother is pooh-sized or has wide hips, you may want to figure out if she can fit in the standard 18" wide chair or if she might need one that's wider. In my experience, it's slightly easier to find ones that are wider than standard than it is to find them thinner, but the easiest to find will always be the 18" wide ones.

As far as cushioning goes, I've seen people use everything from dining-room chair pads that can be tied on to pillows. If I didn't have a specific wheelchair cushion, I'd probably try to get a memory-foam type pillow, but a thick one would work. It will also help her that she can get up and walk some. Rental wheelchairs usually have a vinyl seat which is why the cushioning is so important. Also, you might want to bring a towel just in case it gets too hot so that she doesn't stick to the vinyl.
 
I just wanted to share my experience from 2011 in case it's of any help. I injured myself the first day of my trip, and rented a manual wheelchair from Walker Mobility because I was scared of using an ECV.

There turned out to ba a lot more slopes, hills, and ramps in the parks than I had expected, and the friend pushing my chair was worn out after one day. We called Walker, and they brought an ECV to our resort first thing the next morning.

I obviously don't know your mother or the severity of her illness, so it's possible she may not have the coordination for an ECV for all I know. But if you find that whatever option you select isn't working out, it's certainly possible to change your plans midstream and go with something else.
 
I just wanted to share my experience from 2011 in case it's of any help. I injured myself the first day of my trip, and rented a manual wheelchair from Walker Mobility because I was scared of using an ECV.

There turned out to ba a lot more slopes, hills, and ramps in the parks than I had expected, and the friend pushing my chair was worn out after one day. We called Walker, and they brought an ECV to our resort first thing the next morning.

I obviously don't know your mother or the severity of her illness, so it's possible she may not have the coordination for an ECV for all I know. But if you find that whatever option you select isn't working out, it's certainly possible to change your plans midstream and go with something else.

Thanks for sharing your experience- I am planning to switch if the first day is too exhausting. I am a little hesitant with her using the ECV. What was your experience in using the ECV the first time- was it a lot easier than you thought? If it's pretty basic I think she'd be okay.
I think the drivers will even park it for you on the bus if needed, I'm pretty sure I've seen that in the past. That's always been my worst fear- getting the thing on and off the buses!!
 
Thanks for sharing your experience- I am planning to switch if the first day is too exhausting. I am a little hesitant with her using the ECV. What was your experience in using the ECV the first time- was it a lot easier than you thought? If it's pretty basic I think she'd be okay.
I think the drivers will even park it for you on the bus if needed, I'm pretty sure I've seen that in the past. That's always been my worst fear- getting the thing on and off the buses!!

Yes most drivers will help park it but if some don't it not that their being rude or a bad driver Disney policy is that their not allowed to touch the guest ecv. But most drivers will go against the policy to make a help a guest they don't like watching you having trouble parking it so they will help. Or at least give you verbal tips on how to park it.
 

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