- Joined
- Dec 11, 2006
The list of "every possible" repair need isn't terribly extensive. The budget-setters know which items will need to be maintained over the years. We're talking about building interiors, building exteriors, grounds & common areas and parking lots. That's about it.
The issue with Hilton Head was siding that needed to be replaced several years earlier than anticipated. The money wasn't available, thus DVD/DVC leant it to the Condo Association. The loan was repaid over a period of 5 years.
The truly unexpected--damage from fire, flood or other natural disaster--is covered by insurance.
The HHI example appears to be the only blip over 22+ years and 10 resorts.
As good a Disney may be, they do make mistakes that we rarely hear about. They bought cheap refrigerators for the BWV refurb and according to several maintenance people and their supervisor, most failed within a few weeks. During our stay they replaced our refrigerator 3 times.
BLT according to their maintenance personal has a poorly designed HVAC system using undersized components. They started replacing systems a couple of years ago. When we first stayed there we could not get the room cool and we were told that there was nothing to be done.
Most will agree that BLT has had it's issues with the sinks, door locks, furnishings that aren't wearing well, dripping overhead shower heads and missing sheers. While these aren't major items, it is evidence that mistakes are made and sometimes keeping costs low can be a deciding factor in business.
Bill