Today I went to my hair salon. I've been going to this place for over 10 years. I have long hair and only need a cut about every 6 months so I don't use the same stylist each visit, I just use whoever is available. It's a mid-range salon. My cut/style cost me $45.
I was very happy with the service, like usual. I picked up some products the stylist recommended but when I paid for both the service and the products with my credit card I wasn't asked for a tip amount like in the past. I asked when I could add the tip amount. I was told that they no longer allow credit or debit card tips, cash or personal check to the stylist only. Huh?
I did not a single dollar with me and don't carry a checkbook. They told me that there was a nearby ATM I could use, but my ATM card is expired. I rarely ever use cash and didn't think I'd need it for a haircut. I was so embarrassed. I asked when they had changed their policy on tips and they said that it happened in January. If the change was that recent I just don't understand why they didn't mention it when I made the appointment.
The stylist had done a great job and my hair is long and thick so it takes a lot of time to cut and style and absolutely desires a good tip. I promised the stylist I'd get cash and come back, I'm sure she didn't believe me. Luckily my bank was open and located about 1 mile away. I did come back and the stylist had gone out to lunch so I left my cash tip (33% of the service change) at the front desk where they said they'd make sure she got it.
Is this normal for hair salons? I eat out a lot and tips are always allowed to be charged at restaurants. This salon had always allowed it before, I have no idea why that would change. I really wish they had told me when I made the appointment, I would have made sure I had cash.
I just can' t understand the logic of the new rule. Am I really the only one who doesn't carry much cash? Am I wrong for being upset with this change? It seems really strange to me.
Was it appropriate to only tip on the service and not the products? Hopefully she doesn't think I shorted her because of that.
I was very happy with the service, like usual. I picked up some products the stylist recommended but when I paid for both the service and the products with my credit card I wasn't asked for a tip amount like in the past. I asked when I could add the tip amount. I was told that they no longer allow credit or debit card tips, cash or personal check to the stylist only. Huh?
I did not a single dollar with me and don't carry a checkbook. They told me that there was a nearby ATM I could use, but my ATM card is expired. I rarely ever use cash and didn't think I'd need it for a haircut. I was so embarrassed. I asked when they had changed their policy on tips and they said that it happened in January. If the change was that recent I just don't understand why they didn't mention it when I made the appointment.
The stylist had done a great job and my hair is long and thick so it takes a lot of time to cut and style and absolutely desires a good tip. I promised the stylist I'd get cash and come back, I'm sure she didn't believe me. Luckily my bank was open and located about 1 mile away. I did come back and the stylist had gone out to lunch so I left my cash tip (33% of the service change) at the front desk where they said they'd make sure she got it.
Is this normal for hair salons? I eat out a lot and tips are always allowed to be charged at restaurants. This salon had always allowed it before, I have no idea why that would change. I really wish they had told me when I made the appointment, I would have made sure I had cash.
I just can' t understand the logic of the new rule. Am I really the only one who doesn't carry much cash? Am I wrong for being upset with this change? It seems really strange to me.
Was it appropriate to only tip on the service and not the products? Hopefully she doesn't think I shorted her because of that.