PLEASE HELP! Sick kid. Cruise leaves tomorrow.

[Green Tea]

Your credit card used to purchase the flight may offer travel insurance for this. Call the number on the back of the card.

 

[lilpooh108]

We are not going to port. I can't risk giving this to others. Now she is vomiting and diarrhea as well. I'm stuck at the hotel. Front desk is working on it. I have barely slept in 72 hours. She can't keep Imodium down or anything. I don't even know how we are going to transfer her ANYWHERE right now. Not even to a hospital. It's that bad . I'm beside myself upset. I'm overtired and crying and feel really alone

OP-- if you are still reading this, call your airline after you get to the hospital. Depending on the airline, they will waive the change fee in extreme circumstances so long as you have documentation from the hospital.

This happened to my daughter on our 2nd trip to WDW and 1st after getting off the cruise ship. She caught RSV. We called from Celebration before she was transferred to Orlando Children's hospital and they waived it provided we could fax in docs.

BTW---DEHYDRATION is very serious. Make sure you go to Downtown Orlando Children's hospital. Celebration cannot do much for you if it is that serious. They DO NOT have a pediatric unit and therefore they don't have the appropriate equipment. We found out the hard way and wasted 5 hours plus an ambulance fee for the transfer, from costs from both hospitals.

 

[DisneyFans222]

I guess I have always had a false sense of security when I have purchased Disney Insurance.
Can you tell me who you choose when you cruise please?
Is it less expensive to purchase away from Disney?

Thanks,
Lori

I did not go with DCL trip insurance. I purchased the "Gold" plan with TravelGuard and it covers everything. Also, you can purchase it after you have made your final cruise payment, unlike DCL where they require you to purchase on or before your final payment date. It is reasonably priced, especially considering the high cost of a Disney cruise...and Bonus: There is no cost to insure kids!

 

[ruadisneyfan2]

I didn't realize it was a Fantasy cruise, was thinking the Dream. I would ask DCL about getting on the Dream Thursday though. It would get back one day later than the original cruise and you would have at least some time onboard. You should get a refund also, which could help offset the additional lodging expense this week while your DD recoops.

I'm not certain it's a Fantasy cruise; I was assuming that because of a Saturday sailing. The Dream sails Sundays & Thursdays.

As a side note, here's some facts on Norovirus:

http://www.cdc.gov/norovirus/about/transmission.html

http://www.cdc.gov/norovirus/preventing-infection.html

 

[MDennis28]

So sorry this is happening. Keep us posted so we know how to pray. We are all pulling for you!

 

[lbgraves]

Your credit card used to purchase the flight may offer travel insurance for this. Call the number on the back of the card.

I would imagine that travel insurance would only cover the flights if you didn't actually take them. Since the OP did take the first flight, no matter what the experience with illness was during the flight, and presumably will need to take the return flight to get home, I wouldn't expect to be reimbursed for this.

 

[OHDanceMom73]

Poor Thing Glad you did the right there and put your child first. As others have said, if the vomiting has been this long she needs to be seen ASAP. I know it is alot of money but in the end it is only money and your childs health comes first. Disney will do the right thing and help out as much as they came, deep breathes and focus on your child, the rest will fall into to place.

 

[pequele]

As the mother of a child who has had many stomach viruses, I would head towards port and see what happens. The limo is already paid for, and I would give it as much time as possible. As PP said, most stomach viruses don't last long, and she probably is at the end of it. Though they feel weak initially, they usually snap back pretty quickly once they start eating again. If she is no longer vomiting, she probably isn't contagious any more. If she is vomiting, then you have your answer. Praying for you all, let us know what happens!!

not true...Norovirus is shed as long as 72 hrs or more after symptoms stop. Hence why healthcare workers are not allowed back to work immediately after they stop vomiting or having diarrhea! You know the same virus that makes some cruise ship travel such fun!

CANCEL the trip. What are you going to do if you start to get sick like your daughter did (not saying it will happen but it very well may). Even if she has stopped getting sick, she is still weak , and your first few days (at least) are not going to live up to your dream trip.

 

[pequele]

OH! AND I THINK that the DCL insurance may have something about "medical evacuation" and "medical reimbursement" for things like staying put while sick but it may only be once the cruise has started (and if you are on it). I would have to look at our plan but I don't have it handy. Please look at your policy for something like this! It may be some hope for you.

 

[pequele]

Actually, neither of those statements are very accurate . . .
I think following the doctor's advice and taking the next cruise if the doctor agrees is a great idea, and the hand sanitizer should do a good job (but use soap and water if available)

hand sanitizer is useless against Norovirus (provided it is that). We are talking about an organism that requires surfaces be cleaned with bleach hence why it is so easily spread in places like cruise ships and healthcare facilities. Most don't use a cleaning product made of bleach but instead of some other chemicals which do not have efficacy against Norovirus.

Sorry, is anyone commenting a nurse/doctor? How does anyone have any idea if the child is contagious? Anything is useless against a virus by the way. Your body just has to work it out. With no fever it is not spread from person to person. Going to urgent care is a good idea, but literally, she probably just needs gatorade and sleep. DO NOT spend the money on the ER. Unless she is incoherent, dizzy, confused, convulsing, there is not a need go to the ER. Yes, I am a doctor, thus my advise, but advise only.

In fact, YES! And a doctor should know that spreading lies about needing a fever to spread anything does not help the public. A fever is the body's way of fighting off something that the body does not think belongs in the body (yes you can have a fever with autoimmune disease, which is where your body fights its healthy cells, and just because you have a fever does not mean you can spread anything to anyone in this particular case). BUT the body can shed organisms that are dangerous to others while the host does not have a fever. Ever heard of Typhoid Mary? Asymptomatic carries (ie people who do not appear sick) CAN AND JUST MIGHT spread disease at any time! I can't believe a doctor would say you cannot spread disease when you do not have a fever!

 

[ruadisneyfan2]

I would imagine that travel insurance would only cover the flights if you didn't actually take them. Since the OP did take the first flight, no matter what the experience with illness was during the flight, and presumably will need to take the return flight to get home, I wouldn't expect to be reimbursed for this.

OH! AND I THINK that the DCL insurance may have something about "medical evacuation" and "medical reimbursement" for things like staying put while sick but it may only be once the cruise has started (and if you are on it). I would have to look at our plan but I don't have it handy. Please look at your policy for something like this! It may be some hope for you.

Would this fall under "trip interruption"? I don't know; I've always bought ins as a package that covers cruise, air, and anything prepaid such as precruise hotel stays booked at a non-refundable price.

 

[crundell]

OP, I hope your child is ok. You haven't posted in quite a while so I am thinking you must have taken her to the ER, please let us know how she and you are when you have a chance. Praying everything is ok.

 

[lbgraves]

Would this fall under "trip interruption"? I don't know; I've always bought ins as a package that covers cruise, air, and anything prepaid such as precruise hotel stays booked at a non-refundable price.

It possibly would help with additional costs for any healthcare and transport not covered by your own health insurance, but since they are still in the U.S. that should be covered. Now the additional days at a hotel while recooping might have been part of the coverage.

The previous poster who reference being sick on the ship, yes, if you are quarantined while on the cruise then you would be reimbursed if your policy covered it for the days the child & one adult were confined to the room.

Hoping that the OP's DD is doing better this afternoon and at least the symptoms are under control.

 

[I❤MICKEY]

OP - saying a prayer for you and your DD. I can't imagine what you must be going through.

 

[AZMermaid]

I hope she is ok! No idea on the refund situation, but I am thinking about you guys, what a nightmare!

 

[disney1990]

So sorry this has happened. I certainly hope that you took your daughter to the ER. Our granddaughter had this a couple weeks ago and was a very sick little girl.

 

[Lollipop's Mom]

I am the op. I couldn't get logged in earlier. I haven't read all messages but here is where we are at. My gut told me something more was going on and we needed help. I'm extremely glad I listened to my gut. We were brought to the hospital and she has a super flu that had her so dehydrated she needed 3 bags of fluids. The flu caused a massive UTI as well and she had iv antibiotics. They figure by Monday she will be back to herself. Disney is taking care of us. Put us in akl club level so she can get better and I have easy access to some food. Hoping by tues we can salvage and go take slow days at the parks.

 

[floridaminnie]

So happy to hear this and hope she has a speedy recovery!

 

[3princessMommy]

I'm soooooo sorry this happened!! But thank goodness she's getting better and Disney is taking care of you.

Be sure to file with the insurance and continue to work with Disney. This time wasn't the time for the cruise, but you'll get there and it will be perfect when you do!

Best wishes and a speedy recovery!

 

[scarlett24]

So glad to hear you guys are safe and being well taken care of by Disney. It would be really scary to be at sea or in a foreign country and feel sick. I bet once she is feeling better, you guys are going to have a great time in the parks. You can reschedule your cruise for another date and be able to fully enjoy it. Just think, in a day or two, she will be all smiles again. Sounds like you are making the best of it. Been thinking about you guys all day.