We used Magical Vacation Homes for our December trip. We stayed in a three bedroom condo in Windsor Hills. I agree with the above, you will not get "warm and fuzzies" when you contact the office while you are researching. But, if you know exactly what you want, have rented properties before and know what it entails, they are fine. The condo itself was beautiful and just what was described. The rates couldn't be beat. Oh, I did have to call the emergency number at our check in because I couldn't get in to the condo. (My fault, not theirs.) And the gentleman I spoke with was warm, helpful and patient. I would not hesitate to use them again.