FP + What we know and what we want to know

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So disney hopes I spend 15-20% more while I'm in the parks, because I would not have to pull out my CC or cash...

Boy are they wrong.... For people like me who do plan down to what ride to ride.. Did They really think I haven't planned exactly what We want to buy!?!?

The thing every parents hates is having their kids whine and scream about a toy in the store.. So the avoid that we set out rules about what they can have
Per person- 1 hat, 1 pin, 1 plush toy.... And one photo book for mom...
That is it... Works great! And with ADRs we know exactly how much we are spending on food..
So explain how I'm going to spend 15-20% more b/c of a magicband?
 
X number of FP per hour = little to no wait
increase X number of FP per hour by 10% = increased wait by 10%


Control

Depends on the attraction, really. In theory, there should be no wait in the Fastpass queue at all, especially at a constant loading attraction, like Buzz or HM. Due to normal operational things, there is usually a very short wait.

At an attraction with a long cycle time, then for obvious reasons you have to wait for the next cycle. As long as the FP issue rate is less than the load capacity of each cycle, then the entire FP line gets loaded and then they fill in with the standby line. It does not matter to the FP line whether they take up 80% of the load capacity, or 95%.

However, because there are natural "waves" of people since they don't have to come back at an absolute specific time but more might show up in one cycle than another, it IS possible that there is more than the load capacity of the cycle, and some will have to wait another cycle. By increasing the ratio of FPs issued, the chances of this happening increases. However, the wait time does NOT increase 10%. It increases an entire cycle time.

Simplified example: Soarin' is a 5 minute cycle time. You arrive with your Fastpass just after the loading of the last cycle, so you need to wait 5 minutes. You get in on the next cycle, total wait time, 5 minutes.

Next time, however, you get in but there is an entire cycle's worth of FP holders ahead of you. You have to wait the 5 minutes for their cycle, then another 5 to get yours. Total wait: 10 minutes. That's a 100% increase.

And the effect can run for several cycles before it evens out again when there is a lull in the FP returns. In the meantime, the standby line gets slower.
 
So disney hopes I spend 15-20% more while I'm in the parks, because I would not have to pull out my CC or cash...

Boy are they wrong.... For people like me who do plan down to what ride to ride.. Did They really think I haven't planned exactly what We want to buy!?!?

The thing every parents hates is having their kids whine and scream about a toy in the store.. So the avoid that we set out rules about what they can have
Per person- 1 hat, 1 pin, 1 plush toy.... And one photo book for mom...
That is it... Works great! And with ADRs we know exactly how much we are spending on food..
So explain how I'm going to spend 15-20% more b/c of a magicband?

It isn't going to apply to everyone. But it seems that Disney hopes that on average the convenience of the payment method will result in an increase in sales that on average will be 15-20%, simply because convenience results in less absolute control.

There were likely similar increases when they started accepting credit cards widely on property, then moving to the "charge it to your room" system, etc.

Now they can give the feature to everybody, and make it even less obtrusive.

Although I wonder if having to implement the PIN entry for all purchases is going to make them adjust estimates...if I can buy a $3 Coke by just swiping my hand, that's one thing. If I have to then enter a PIN code...slightly less easy to pay that $3.
 
It won't be a constant 10 minute wait all day

Ah, okay. I took mousemerf's statement to mean that WDW is intentionally causing an all-day 5-15 minute FP/FP+ wait for some reason.

I agree with your assessment regarding intermittent FP/FP+ queue back-ups. That's to be expected.
 


Lorilais_mommie said:
So disney hopes I spend 15-20% more while I'm in the parks, because I would not have to pull out my CC or cash...

Boy are they wrong.... For people like me who do plan down to what ride to ride.. Did They really think I haven't planned exactly what We want to buy!?!?

The thing every parents hates is having their kids whine and scream about a toy in the store.. So the avoid that we set out rules about what they can have
Per person- 1 hat, 1 pin, 1 plush toy.... And one photo book for mom...
That is it... Works great! And with ADRs we know exactly how much we are spending on food..
So explain how I'm going to spend 15-20% more b/c of a magicband?

Lol but retailers also know that parents are big pushovers. Why do you think candy is in every checkout lane. We also know the longer you are in the store (this case, the parks) the greater the probability you'll spend more. Believe me, I've worked for analyst, we study this stuff and we know what works
 
Here is the NYtimes article based on a series of quotes from Staggs. You are correct, Staggs was not quoted saying FP+ is designed to keep customers on site. It was implied from article. There are Staggs quotes before and after. I think it is safe to assume that would be a byproduct of the FP+ system. But it isn't explicitly stated, sorry about that:

Mr. Staggs said Disneys board decided to move ahead with the technology upgrades in February 2011 only after identifying multiple ways in which the initiative could expand profits. If Disney can drive more value from existing infrastructure by layering on technology, that is extremely powerful, said Mr. Brown of Lo-Q. They cant just compete by building new rides; its already a theme-park arms race out there.

Disney expects MagicBands to turn into a big business in and of themselves; the company plans to introduce collectible sets of MagicBand accessories and charms.

Prodding guests to do more advance planning, combined with the tracking of guests as they roam the parks, will help Disney manage its work force more efficiently. More advance planning will also help lock visitors into Disney once they arrive in Orlando, discouraging people, for instance, from making impromptu visits to Universals Wizarding World of Harry Potter.

Some cosmetic changes to the parks are included in the initiatives cost. For instance, eventually guests will no longer enter the parks through turnstiles. Instead, they will tap their MagicBand on a post. Mr. Staggs explained that research indicated that guests  particularly mothers with strollers  viewed the turnstiles as an unpleasant barrier. Small, subtle things can make a big difference, Mr. Staggs said.
Does anyone make impomptu visits to any themepark? I can't see that as being wise and I'm not even a planner.

Not enter through turnstyles? There still has to be some type of controlled access through gates. I don't see how that could change.
 
But they usually decided the NIGHT before based on their schedule, it was a LAST minute decision. They bought their tickets at the gate, Now if they call the night before we will have to stop what we are doing to get everyone online to see if there are an FP+ available and they have to buy tickets the night before.
The only thing all of you will have to do is sync your profiles. Then one person can go online and check to see if FP+s are available for the entire group.

Am I right in saying that if you have FP+ you can not use the FP- system...

But we do not know if once you are at the park if you can add more FPs to the FP+ via the kiosk or cell phone?
We kind of do know that. They have stated that reservations can be made in the park via smartphones or the kiosks. They have also stated that people can rescedule their FP+ reservations the same day. Therefore, their must be same day FP+s available. It makes sense that these will be available to guests in addition to the limited number of advance-scheduled FP+s.

I think that all the talk about capacity and FP/FP+ parity ignores the fact that many other experiences will be able to be scheduled with these three 'in-advance' FP+s than just the relatively few current FP attractions. We are a family of four with two small children. You can bet your bippy that we'll be using our 'in advance' FP+s on parades and character interactions. That's quite a bit different from our old FP method of getting as many e-ticket FPs as possible.

Using the old FP system, we'd get as many as three or four FPs (each) for an e-ticket ride like TSMM. The new system doen't allow the same ride to appear twice in your 'in-advance' FP+ reservations, as I recall. This allows those other FPs to remain available to other people to pre-schedule or to be obtained that day.

It should also be noted that I still haven't seen a single compelling argument as to why they wouldn't hold back a certain percentage of FP+s for same day use. Doing so would allow same dayers to benefit from FP+ and give the company greater ability to manage park flow.

So... Seems with similar access to the system, this was indeed more about advertising to everyone they can and park crowd control than switching people to stay at Disney. Beyond a free band and some resort unique benefits like the roomkey function, is there anything they get that offsite don't?
It should be noted that targeted marketing and 'crowd control' sounds like something that isn't a benefit to the guest, it really is.

If 'crowd control' means that I don't find myself stuck in a crowd unable to have fun and am instead steared toward someplace less busy that my habits have already shown that I like, I'm all for it.
On that note, I just realised uk visitors might have to pay uk prices to book fp plus in advance. We always bought at the gate due to mice exchange rates. Hmm.
You can buy your tickets in advance and have them shipped to you and enjoy the same effect.

This is exactly the model. That is a very good story. Thanks for sharing. It is a great testimony for how some new customers will think this is magical. And apparently 60% of patrons are first time visitors.
Not just new patrons.

Imagine that I've bought a Dole Whip on my last two visits. The system now shows my family working toward an extremely crowded Frontierland. It sends me a text that mentions that the line is short at Dole Whip. That delays me by twenty minutes by which time the crowd has been lessened.

Here's another: It's lunchtime. The nearest CS restaurant is slammed but one a bit out of our way is less busy. A text notifies me of the less busy one. I'm better served as a guest and I have more time in my life not standing in a line so I can spend money somewhere else.

3 fastpasses a day...... AWESOME!!! Thanks alot Disney for making "My Experience" a whole lot less magical. THIS BLOWS!!
Three fastpasses in advance. No cap on total fastpasses has been officially given.
 


I would assume you cannot 'gift' somebody else in your party with a bracelet one of your FP+ allocations if you are not going to use it?

I actually really like the idea of the bracelet myself. Being disabled getting a ticket out of a wallet can be difficult! It will make purchases easier but I guess that is the idea :-) better invest in another suitcase lol.
 
Planogirl said:
Does anyone make impomptu visits to any themepark? I can't see that as being wise and I'm not even a planner.

e.

I think Plano, for me that is going to be the first casualty. I realize the days of just booking a trip and showing up are gone but I'd like a happy medium between winger and General D Eisenhower planning Normandy.
 
I would assume you cannot 'gift' somebody else in your party with a bracelet one of your FP+ allocations if you are not going to use it?

In theory, I would guess that the person you are gifting to would need to wear your bracelet when going on that ride instead of their own...
 
So disney hopes I spend 15-20% more while I'm in the parks, because I would not have to pull out my CC or cash...

Boy are they wrong.... For people like me who do plan down to what ride to ride.. Did They really think I haven't planned exactly what We want to buy!?!?

The thing every parents hates is having their kids whine and scream about a toy in the store.. So the avoid that we set out rules about what they can have
Per person- 1 hat, 1 pin, 1 plush toy.... And one photo book for mom...
That is it... Works great! And with ADRs we know exactly how much we are spending on food..
So explain how I'm going to spend 15-20% more b/c of a magicband?

You might not spend a penny more. That being said, Disney already knows how much more people pay if they put charging priveledges on their KTTW cards. They have no reason to believe that this won't translate to the greater pool of magic band/RFID card users.
 
So disney hopes I spend 15-20% more while I'm in the parks, because I would not have to pull out my CC or cash...

Boy are they wrong.... For people like me who do plan down to what ride to ride.. Did They really think I haven't planned exactly what We want to buy!?!?

The thing every parents hates is having their kids whine and scream about a toy in the store.. So the avoid that we set out rules about what they can have
Per person- 1 hat, 1 pin, 1 plush toy.... And one photo book for mom...
That is it... Works great! And with ADRs we know exactly how much we are spending on food..
So explain how I'm going to spend 15-20% more b/c of a magicband?

I've seen a number thrown out there (I think it may have been earlier on this thread, not sure) that 60% of WDW guests are first-time visitors. I've seen 70% thrown out there on an older thread. Anyone think this way off?

I'm going to guess that the vast majority of those guests used FP very little compared to you. So those guests were waiting in line much longer than you... and potentialy spending much less time in shops, in restaurants, at snack vendor carts. With FP+, many of those guests will find more time for these other things. Those are the people who may wind up spending more.

This whole thing is for those people. Not the 422,052 members of the Disboards. This is to get the "masses" out of line just a little bit so they have more time to spend money.

And I'm not sure if it can encourage people to stay in a Disney Resort, but it CAN encourage them to stay in the park once they are there.

Before: "The lines are getting so long here - lets go try Universal this afternoon."

After: "The lines are getting so long here - but hey, we've got that fastpass thingy for Space Mountain at 3pm. Let's go get some ice cream and check out the gift shop while we wait."
 
Does anyone make impomptu visits to any themepark? I can't see that as being wise and I'm not even a planner.
Loads of locals and AP holders visit the parks on a whim.

Heck, we've hopped on a plane and stayed for a long weekend with not more than a couple days planning on a few occasions. One time, we decided that day to hit the road at about nine pm, drive all night, go to MK, stay one night in a resort, and drive back. With two toddlers. It was a total blast.
 
As a repeat customer, I am MUCH less likely to buy stuff. Why? Because I bought everything I wanted on my first trip! (And that was before FP+ magically freed up time for me...)

Maybe if the same stuff wasn't available in virtually every store, I would be more apt to wander through gift shops again...
 
As a repeat customer, I am MUCH less likely to buy stuff. Why? Because I bought everything I wanted on my first trip! (And that was before FP+ magically freed up time for me...)

Maybe if the same stuff wasn't available in virtually every store, I would be more apt to wander through gift shops again...

Exaclty why they don't want those first-timers standing all day in line. The more time they have in shops the more they will buy.
 
I've seen a number thrown out there (I think it may have been earlier on this thread, not sure) that 60% of WDW guests are first-time visitors. I've seen 70% thrown out there on an older thread. Anyone think this way off?

I'm going to guess that the vast majority of those guests used FP very little compared to you. So those guests were waiting in line much longer than you... and potentialy spending much less time in shops, in restaurants, at snack vendor carts. With FP+, many of those guests will find more time for these other things. Those are the people who may wind up spending more.

This whole thing is for those people. Not the 422,052 members of the Disboards. This is to get the "masses" out of line just a little bit so they have more time to spend money.

And I'm not sure if it can encourage people to stay in a Disney Resort, but it CAN encourage them to stay in the park once they are there.

Before: "The lines are getting so long here - lets go try Universal this afternoon."

After: "The lines are getting so long here - but hey, we've got that fastpass thingy for Space Mountain at 3pm. Let's go get some ice cream and check out the gift shop while we wait."

Here is what doesn't make sense to me. If the majority of people stuck in lines are first timers who do not utilize FP enough, what makes Disney think it will change with this new system? :confused3
What suddenly makes them more likely to go online and make advanced Fast passes? Are they likely to take the time to download the app or visit the FP kiosk?
Every single time we have visited we have found ourselves explaining the system to other guests, that had no idea they could use fast passes at all. There is just so much information to take in.
 
Exaclty why they don't want those first-timers standing all day in line. The more time they have in shops the more they will buy.

But my point was that I DID already buy what I wanted to without being pushed into stores by scheduling my FP's. Shoppers will shop if they want (and non-shoppers won't no matter how much free time you give).
 
Here is what doesn't make sense to me. If the majority of people stuck in lines are first timers who do not utilize FP enough, what makes Disney think it will change with this new system? :confused3
What suddenly makes them more likely to go online and make advanced Fast passes? Are they likely to take the time to download the app or visit the FP kiosk?
Every single time we have visited we have found ourselves explaining the system to other guests, that had no idea they could use fast passes at all. There is just so much information to take in.

I think all those people who go to the DisneyWorld website to book their trip, or even just their tickets, are going to be prompted to create a profile for this super new way to add magic to their trip. If they don't know what to do, the website will schedule FP+ for them. Now they don't have to go looking for a fastpass kiosk and figure out how to use it. They just show up with their wristband and walk past the long line. How cool is that?!? Disney just made FP that much easier for them.

But my point was that I DID already buy what I wanted to without being pushed into stores by scheduling my FP's. Shoppers will shop if they want (and non-shoppers won't no matter how much free time you give).

Ok, you did. But do you not think that out of 17,000,000 visitors to the MK each year, that Disney might be able to sell quite a bit more if 60% of them are given just 30 more minutes to shop each day? I do.
 
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