As promised... coming back to give some feedback after our first offsite stay with storytime homes! I cant believe we are back and trip is already over! It was amazing!
We stayed at storytime kingdom, one of the big houses. We were only 7 of us so we really didnt need that much space but we wanted to regular pool and more than one themed kids room. One of my hesitations with being offsite was not having the disney theming... if that is your concern, storytime is the place to stay!
Owners were very easy to work with. Elias responded to my emails to him quickly, usually within an hour. He called me the week before we left to give me the code to the house and other info which was great, answered all questions, made sure we knew we could call him anytime.
Windsor hills was very easy to get to following directions on their website, we had no issues. It is a gated community and the guards were friendly and helpful. We got a parking pass and you hold it up to the scanner to get in and out. Sometimes at park closing they had someone standing there checking passes and waving you through to save time. windsor hills is very pretty. We didnt really use the clubhouse much, the pool was nice but we only went there once. Kids liked the slide. The playground is castle themed and also very very nice. It is my understanding that the townhouses are very close to the pool. The two big houses are close to the playground. My kids really liked the playground.
The house itself... just beautiful! The pictures dont do it justice. We loved it! Spacious, bright and cheerful. Disney theming in almost every room. It is clear they took time to do the decor, it was all really nice. The three themed kids rooms were amazing and our four just loved them! The master suite and bathroom are huge. Beds were very comfortable and linens nice. Speaking of there were plenty of linens and tons of regular and pool towels in the house. TVs in every room. The kids really liked the game room with the air hockey table, basketball hoop and pool table. Having a kitchen which was very well stocked was nice. We only cooked two meals and did breakfast but it was great. We had groceries delivered from garden grocer which worked well.
The house was very clean. It is a vacation rental so the main carpet in the main room is showing some wear and could stand to be replaced. But it was really only the one area I felt this to be true. They did provide one roll of toilet paper in each bathroom and one garbage bag. Supposed to have dish soap and dishwasher soap at least to start but these were not in the house. They also are supposed to have wifi and we saw the router, but couldnt find a code anywhere and kept forgetting to call and ask for it.
Only issue we had was the pool was cold. We gave it 24 hrs and called. Elias called back in less than an hour and said he would send someone out first thing next morning. The next night it still wasnt very warm so we called again, and he said they had checked it and it was ok. He promised to send someone back out. By the next night it was better... still not as warm as I would have liked with little ones, but better. Elias responded well though to both calls.
Location was great... we took the back way into AK and could be there in about 5-7 min. The other parks were only 10-15 min max... usually we would leave the house between 8-815 and were waiting at the gate for opening with plenty of time.
I would definitely rent from them again, we had a really good expereince and I like the location and the disney theming for sure. It was so nice to have the space to put the kids to bed in their own space, to have a washer and dryer, to have the kitchen. The only time I misses being onsite was when MK closes after the fireworks and you had to take the ferry or monorail back to the TTC which added more time.
Hope that helps... let me know if you have other questions!