Hey George Kalagridis Clean up this mess!

[zulemara]

I published a rumor article a while ago indicating Phil Holmes was potentially slated to take Crofton's place as President of WDW. Sources now indicate current DLR President George Kalagridis is slated to take her job in early 2013.

Who wants to join me in sending sound clips of "clean up this mess!" with a wish list of things to be FIXED!??

I'll start:
1. FIX DTD. I don't care what you do but for the love of all things Disney, DO SOMETHING with Pleasure Island!
2. Fix the Yeti
3. Fix the monorails
4. Stop blocking out CM maingates for 2+ months at a time

I could go on and on...

 

[OKW Lover]

How about - raise the housekeeping standards at the parks and resorts. Things have been slipping in those areas for years.

You now see trash in random places in the parks where you never would have seen it. In the Resorts, rooms need to be cleaned more throughly by housekeeping - way too many reports of dirty rooms on check-in.

Also, how about doing more (rather than less) decorating for the holidays?

 

[Peter Pirate 2]

How about simply returning to Walt's edict of "exceeding guests expectations."

 

[TiggerGuys]

I published a rumor article a while ago indicating Phil Holmes was potentially slated to take Crofton's place as President of WDW. Sources now indicate current DLR President George Kalagridis is slated to take her job in early 2013.

Who wants to join me in sending sound clips of "clean up this mess!" with a wish list of things to be FIXED!??

I'll start:
1. FIX DTD. I don't care what you do but for the love of all things Disney, DO SOMETHING with Pleasure Island!
2. Fix the Yeti
3. Fix the monorails
4. Stop blocking out CM maingates for 2+ months at a time

5. Teach your Cast Members some manners!

Going on the Internet to complain about the company you work for is not only tacky, but downright common!

 

[Peter Pirate 2]

5. Teach your Cast Members some manners!

Going on the Internet to complain about the company you work for is not only tacky, but downright common!

There is a valid reason for CM complaints and all guests should applaud qnd suport them for it. Mr Iger hardly warrants his salary but the CM's are so underpaid and under appreciated it isn't even funny.

 

[zulemara]

5. Teach your Cast Members some manners!

Going on the Internet to complain about the company you work for is not only tacky, but downright common!

Oh right I guess I'll lie through my teeth and tell everyone what a great company Disney is to work for.

And btw I'm not a CM.

 

[15isto2]

Oh right I guess I'll lie through my teeth and tell everyone what a great company Disney is to work for.

And btw I'm not a CM.

It was his first and only post.... dont feed the trolls

 

[Dznefreek]

It was his first and only post.... dont feed the trolls

I believe everyone who joins the DIS have "first and only" post . . . . . . . . . . .

 

[15isto2]

I believe everyone who joins the DIS have "first and only" post . . . . . . . . . . .

Nope, only those who join and only make one post never to return make a "first and only" post

 

[zulemara]

aahh I missed that on my iPhone. Good thing it was a first and only because the rose colored glasses don't go well with me.

back on track, yay for the removal of the cleaning woman!

 

[15isto2]

aahh I missed that on my iPhone. Good thing it was a first and only because the rose colored glasses don't go well with me.

back on track, yay for the removal of the cleaning woman!

I think she should actually get back to her roots, disney needs some serious improvement in cleaning, I am sure one more cleaner would help a little!

 

[Horace Horsecollar]

I think she should actually get back to her roots, disney needs some serious improvement in cleaning, I am sure one more cleaner would help a little!

I know that Pete Werner is fond of referring to Meg Crofton as "the cleaning lady" on the DIS Unplugged podcasts, but I'm not really sure why.

Crofton is a well-educated business executive, with an MBA from Florida State University. She began her WDW career as a marketing manager at a WDW subsidiary and worked her way up.

Possibly, "the cleaning lady" is a reference to one of Meg Crofton's executive positions at Walt Disney World. Although being a General Manager at a hotel or serving as the Senior VP of Human Resources for WDW means having responsibility for housekeepers and janitors, I fail to see how that makes Cofton "the cleaning lady."

When Pete calls Crofton "the cleaning lady," it must mean something to him. Unfortunately, it inaccurately characterizes Crofton, while simultaneously coming across as demeaning the hardworking people who clean for others.

There are legitimate reasons to complain about some aspects of the operations at Walt Disney World, while praising others. In her current role as president of Walt Disney Parks & Resorts in the United States and France (and previous high-level roles at WDW), Crofton ultimately can be blamed (or praised) for things that have happened under her direction and budgets.

But if Crofton is supposed to get "back to her roots," it would mean getting back to telecommunications marketing, not to cleaning.

 

[SpectroMan71]

Does that mean Meg is retiring or simply changing position? Boy, they sure don't leave people in the same positions more than few minutes these days, do they.

 

[Horace Horsecollar]

Does that mean Meg is retiring or simply changing position? Boy, they sure don't leave people in the same positions more than few minutes these days, do they.

I don't put much weight on Internet rumors of executive changes at Disney. After all, Bob Iger and Tom Staggs are not whispering their plans for executive shuffles to frontline cast members, Disney park guests, or Disney fan bloggers.

Meg Crofton is currently not only President, Walt Disney World, but also (since July 2012) President, Walt Disney Parks and Resorts Operations, United States and France. That means Crofton is the leader of the Disneyland Resort, Walt Disney World, and Disneyland Paris. Crofton reports to Tom Staggs, Chairman, Walt Disney Parks and Resorts.

George A. Kalogridis is President, Disneyland Resort. Phil Holmes is Vice President of the Magic Kingdom. Both report to Crofton.

Meg Crofton will turn 60 in 2013. Some people choose to retire (or are asked to retire) before they reach the customary retirement age of 65. But there's no reason to believe that Crofton wants to leave Disney, or that Iger and Staggs have lost faith in Crofton since promoting her in July 2012.

I believe George Kalogridis is slightly younger than Crofton, and that Phil Holmes is slightly older. But their ages are close enough that it's not as if one of them is ready to be put out to pasture, or that one of them is the new, young hotshot.

It's quite possible that Crofton's dual position will, at some point, again be held by two different people (as it was before Al Weiss retired). If so, there would be some sort of executive shuffle. It could involve the three people discussed in this post and/or any of the other various Disney Parks & Resorts presidents and vice presidents in the United States and France. It could even involve an outside hire. (There's precedent for that in Disney's other business sectors.)

I'll wait to see what I read in the business press rather than trusting Internet rumors on Disney fan websites.

 

[CanadianGuy]

Yeah.. I concur with the list above and would strongly request they pick up the general maintenance and repair budget.

Too many rides, attractions and even the monorail are just not maintained properly and even 'stupid tourists' are starting to notice.

 

[TiggerGuys]

Lots of Dis folks like to refer to her as the cleaning lady, then they act all shocked when they are leaked incorrect information regarding Carsland coming to DHS or can't get a shift even though its Christmas and every other available CM is working extra hours.....

 

[Peter Pirate 2]

Lots of Dis folks like to refer to her as the cleaning lady, then they act all shocked when they are leaked incorrect information regarding Carsland coming to DHS or can't get a shift even though its Christmas and every other available CM is working extra hours.....

Hey, Iger's lover is back!

 

[Peter Pirate 2]

Yeah.. I concur with the list above and would strongly request they pick up the general maintenance and repair budget.

Too many rides, attractions and even the monorail are just not maintained properly and even 'stupid tourists' are starting to notice.

"Stupid Tourists" is the operative term because that is definitely how Disney management sees it. Hopefully numbers will soon starkly tell them this but sadly I think the masses are simply too stupid. The Walmart-ing of America and Disney happily participates.

 

[lockedoutlogic]

5. Teach your Cast Members some manners!

Going on the Internet to complain about the company you work for is not only tacky, but downright common!

This is a total foul...a flagrant or technical

That's is not to say I support employee opinion without question...in particular the "stop blocking out the main gate" complaints (let's face it...who cares?)...

But...this snit is out of line...obviously not somebody who has a concept of what it really is like behind the name tag

 

[lockedoutlogic]

"Stupid Tourists" is the operative term because that is definitely how Disney management sees it. Hopefully numbers will soon starkly tell them this but sadly I think the masses are simply too stupid. The Walmart-ing of America and Disney happily participates.

x2...and that opinion is largely correct. People are oblivious...by and large...to how their expensive vacation dollars are being stolen and abused