HARD ROCK HOTEL information

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Good morning everyone it's been a while but I'm back :wave2:

We are planning a Disney Cruise mid march with my DB and DS inlaws and their 2 DS's The second half of the trip we want to hit HRH at Universal. My DS in law nearly fell over when she saw the rates at $399 a night.

I thought I got my room for about $250 last time. Will there be specials? Should we book now at this high rate or wait for a deal closer to March?

Any insight is greatly appreciated.

Also, they are driving so they will need two nights. We are flying so we will need 3. Can we book adjoining rooms or request the same Hallway, so we are close enough?:confused3
 
I'll ask here in the official thread...

I was looking around at posts tonight, and it seems that All Access ended and HR as a whole has a new loyalty program, but the Orlando HRH doesn't participate. And they don't participate in YouFirst.

So is there ANY way to get rewards for HRH stays?


(silly me, I didn't follow my own advice to "book when you see a good rate", and lost the cheapie RPR rate for Feb, so we'll be checking out HRH instead!)
I'd be interested to hear an answer to this too. Last year I got a room upgrade and some great deals using my all access pass. I was very disappointed that they changed it :(
 
Good morning everyone it's been a while but I'm back :wave2:

We are planning a Disney Cruise mid march with my DB and DS inlaws and their 2 DS's The second half of the trip we want to hit HRH at Universal. My DS in law nearly fell over when she saw the rates at $399 a night.

I thought I got my room for about $250 last time. Will there be specials? Should we book now at this high rate or wait for a deal closer to March?

Any insight is greatly appreciated.

Also, they are driving so they will need two nights. We are flying so we will need 3. Can we book adjoining rooms or request the same Hallway, so we are close enough?:confused3

If you are booking room-only, you can book something you can live with now and then change it if a better rate comes out.

I know that you only want the HRH rates, but this is the site I like to use for Universal. Gives the best rates and shows all 3 hotels at once (or you can just choose to look at the specific one you want).

This is always hard to explain for me, but you can experiment and put the code "APH" into the code field there, to see if there is an Annual Passholder rate available. IF that rate is there AND is really really good, you can then compare that discount to the difference between a Preferred or Premium Annual Pass, and see if it would result in a savings overall. (I believe it's one AP holder per room booked but I *could* be wrong) And remember that an AP gives you discounts on food and merchandise as well. :)


I'd be interested to hear an answer to this too. Last year I got a room upgrade and some great deals using my all access pass. I was very disappointed that they changed it :(

You know, I was looking around on the new site and found something odd.

Under participating locations, it says:

Orlando • Orlando Hotel Rock Shop • Orlando Live


The link for Orlando Hotel Rock Shop actually takes you to http://www.hardrockhotelorlando.com/ .

The link for Orlando takes you to the Orlando cafe website.

And Orlando Live takes you here: http://www.hardrock.com/live2/live.aspx


Under NOT participating, it says Orlando Hotel, and that link just takes you here: http://www.hardrock.com/locations.aspx


So that's a little confusing. And a *tiny* bit hopeful, to my way of thinking? Because does it *really* make sense that this hotel now has absolutely NO loyalty program whatsoever????
 
I called yesterday to confirm rooms and asked about the All Access program. The person at the main Universal information number told me that they did still participate, but knowing that the website says they don't, I called the hotel directly.

The person I spoke with at the hotel said they were still revamping the program for their hotel. They no longer honor the other perks of All Access, but they will still offer a free upgrade IF there is one available. Who knows how long that will last though.




I'll ask here in the official thread...

I was looking around at posts tonight, and it seems that All Access ended and HR as a whole has a new loyalty program, but the Orlando HRH doesn't participate. And they don't participate in YouFirst.

So is there ANY way to get rewards for HRH stays?
 


I called yesterday to confirm rooms and asked about the All Access program. The person at the main Universal information number told me that they did still participate, but knowing that the website says they don't, I called the hotel directly.

The person I spoke with at the hotel said they were still revamping the program for their hotel. They no longer honor the other perks of All Access, but they will still offer a free upgrade IF there is one available. Who knows how long that will last though.

i really don't like the call center system for booking the UO resorts.
always a different answer.
you posted your experience which was opposite of mine.

also called the hotel directly and told they would not be using the new hrc program.
????????
so confusing isn't it.....

when i called i was told that the Loews youfirst program will not honor the loews member for credits stayed at hrh.
also told that hrh could be booked with onsite promos such as SMSM, AAA, AP.

i joined the orignal AA hrc program years ago.
i planned to join the new program when it came out oct 1st.
i saw the note that the orlando resort hotel was not in this new hrc program.
so, didn't join.....

hrh has typically given free upgrades if their occupancy level is low.
it works for them.
it is easier for them to have available standard rooms to book.

by upgrading guests at check in, they can still fill up the standard rooms easily, especially on weekends and holiday periods.

i've been sticking with RPH since i know what they allow for the discounts, upgrades, etc but still wanted to check out hrh as a possible short stay early next year.
 
I booked my stay thru the Loews website as I am a member and my reservation indicates that I will get credit for my stay. I have an AP so I booked with those rates... I will be asking for free gym access. YOu never know what you will get unless you ask.
 
:dance3:
Ok...we're still going and I need some help... can anybody telll me the number to call to request room location? ( I like lower floors but not pet dander.) Also need a Catholic Church for early Easter services/Mass. Closest Publix for beer n wine? Distance to WDW and Seaworld? First time taking a 13 and 15 yo. Will bop over for a day at Epcot. Anything else I need to remember to make it a great trip for the offspring??
:confused3
 


Parking Questions: I know parking is $15/day. We will be arriving at around Noon on a Saturday and leaving in the evening the following day. Will we have to pay for one days parking or two?

Thanks for input. Working on the budget :thumbsup2
 
Parking Questions: I know parking is $15/day. We will be arriving at around Noon on a Saturday and leaving in the evening the following day. Will we have to pay for one days parking or two?

Thanks for input. Working on the budget :thumbsup2

You pay parking by night, so you would just pay for one night. Parking has gone up to $18/night.
 
I booked my stay thru the Loews website as I am a member and my reservation indicates that I will get credit for my stay. I have an AP so I booked with those rates... I will be asking for free gym access. YOu never know what you will get unless you ask.

When I called HRH they told me it was not part of the rewards program like the other two hotels??
 
How can I make sure my reservation will earn you first credits-----when I called this support they just transferred me to hrh

How did you book and did you book with any promotion?

Qualifying Rates include: Consortia, Volume Corporate, AAA, AARP, Government, Package, Group Association, Group Corporate, Group Government, Advance Purchase, Florida Residents and Universal Pass holders.

Non-qualifying Rates include: Internet Third Party, as well as rates through any other discount program, coupon, complimentary or promotional offer. Stay more save more doesn't qualify and neither do pin code rates.

It will say on your reservation, on your youfirst account, if it is a qualifying rate or not.
 
I am staying at HRH May 27 to June 3. We have rented a cabana AC for our last day before we leave. Has anyone stayed in AC cabana or would appreciate any comments on your cabana experience. Thanks so much.
 
Are the pools heated? We are going Thanksgiving week and didn't know if the kids would be able to swim.
 
Yes, the pools are heated at all the Universal Hotels. We swam in December of last year when we were there.
 
Do you have to have at least a Preferred Pass to get the APH discount here?

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