Experience Renting Bonnet Creek on Ebay?

[manhattanman]

I paid for a week rental at Bonnet Creek over a week ago. Fair price and seller with a large # of positive feedback from selling timeshare rentals. I sent an email the day after paying for the rental, and I never heard back. Still no communication. Sent a second email 2 days ago asking if there was a problem with the rental. They quickly emailed me back and said that they have been busy and will get to it when they can.

I paid using a CC, so I feel some security from that. But, I need Christmas week and if I sit waiting I may not get another rental, if needed. I have rented DVC points before with out any issue. Everything weUnt smoothly and quickly. This is not feeling the same.

Should I be concerned? Should I have recieved a receipt or confirmation # from them by now? Should I relax and just look at this as a seller with poor communication skills?
Any info from those that have rented Bonnet Creek would be very helpful!

I just purchased an 8 day stay for a three bedroom at what was an extremely competitve price. As this was the first time doing something like this I also did my due diligence and paid by credit card.

As I just purchased it yesterday, there is not much to report but the presale communication was very good, I peppered them with questions, even asking for confirmation of things listed in the listing and I never got the sense that the seller was anything but accommodating and informative.

 

[delmar411]

Thank you for your response. After MickeyMickey's and your post I just emailed the seller requesting confirmation. It has been two weeks now, and even the terms stated on the auction are not being upheld at this point. I am still hoping for success. I am hoping that the seller is someone who is just distracted and too busy right now.

I would dispute the charge and find someone else. When I rented BC on ebay, the seller had me everything within 48hrs. I would be concerned over 2weeks with no confirmation.

 

[Denise03]

Did you rent from Renting-Resort by any chance, I rented a 4 bedroom last May from them and had a similar experience, but in the end it all worked out, I had e-mailed them several times with no response.

 

[manhattanman]

I just purchased an 8 day stay for a three bedroom at what was an extremely competitve price. As this was the first time doing something like this I also did my due diligence and paid by credit card.

As I just purchased it yesterday, there is not much to report but the presale communication was very good, I peppered them with questions, even asking for confirmation of things listed in the listing and I never got the sense that the seller was anything but accommodating and informative.

Just a quick update, I immediately got an email from paypal saying that I was charged. Today I got an email from the seller or a broker thanking me for the purchase, explaining what I needed to give them so that my name is on the reservation as well as a preicted time line as to when things will happen. It was very straight forward. this email was two or three days after the auction finished.

So far, so good. Sorry to hear about your difficulties.

 

[dmonroe]

Did you rent from Renting-Resort by any chance, I rented a 4 bedroom last May from them and had a similar experience, but in the end it all worked out, I had e-mailed them several times with no response.

My best friend also rented from the same seller last May, and had the same problem. It did work out for them in the end, but they ended up in a 3 bedroom for part of the week. The communication from the seller was really not good. She purchased the week in February and had a terrible time getting the seller to respond. (it took lots of phone call to Ebay and Paypal, but it did eventually get straightened out)

 

[AndyFL]

I've bought several stays off Ebay and never had a problem but there is ONE seller who has less than desirable communication skills. We got the room we paid for and the dates we paid for but I know what you mean, the slow response to emails DOES cause a sense of panic.

 

[Mom23Disneybelievers]

I would dispute the charge and find someone else. When I rented BC on ebay, the seller had me everything within 48hrs. I would be concerned over 2weeks with no confirmation.

After your post...I disputed the charge. (I had never done this before.)

 

[Mom23Disneybelievers]

Just a quick update, I immediately got an email from paypal saying that I was charged. Today I got an email from the seller or a broker thanking me for the purchase, explaining what I needed to give them so that my name is on the reservation as well as a preicted time line as to when things will happen. It was very straight forward. this email was two or three days after the auction finished.

So far, so good. Sorry to hear about your difficulties.

I am glad that everything went smoothly for you! That makes planning a vacation even more enjoyable, doesn't it?

 

[Mom23Disneybelievers]

Did you rent from Renting-Resort by any chance, I rented a 4 bedroom last May from them and had a similar experience, but in the end it all worked out, I had e-mailed them several times with no response.

No, but I think that I remember seeing this seller selling weeks at BC.

 

[Mom23Disneybelievers]

My best friend also rented from the same seller last May, and had the same problem. It did work out for them in the end, but they ended up in a 3 bedroom for part of the week. The communication from the seller was really not good. She purchased the week in February and had a terrible time getting the seller to respond. (it took lots of phone call to Ebay and Paypal, but it did eventually get straightened out)

Ahhh...stress! You would think that a seller would want to quickly take care of the deal and be done with it. I just don't understand the thinking behind dragging things out and having ebay "force" you to do the right thing.

 

[Mom23Disneybelievers]

UPDATE:

I never heard back from the seller. I disputed the charge and ebay refunded my money. The seller did not fight the process, so I appreciate that. I am not sure what was wrong with the reservation that this had to happen in the first place?!? Maybe personal issues? Either way, I am glad to have the situation fixed!

I found a new seller who has been great with communication. (Thankfully!!!) And guess what? I have already received the BC confirmaton letter. Woo hoo!!

So, I would say that there is a bit of risk involved with renting a time share from ebay. It does involve a bit of blind trust, which is hard to do. Ebay is a big, big marketplace and you are dealing with so many different types of sellers. Anyway, I am now very happy to have my reservation set, and can't wait for our first trip to BC.

Thanks to everyone for sharing BC renting experiences. It was very helpful to me!

 

[Mom23Disneybelievers]

I've bought several stays off Ebay and never had a problem but there is ONE seller who has less than desirable communication skills. We got the room we paid for and the dates we paid for but I know what you mean, the slow response to emails DOES cause a sense of panic.

Planning a vacation should be fun...not stressful! As someone pointed out earlier in the thread...part of the deal of getting a great price by renting a time share is the unknown. WBC can be rented directly from Wyndham for 2 or 3 times the price, but it is pretty much guaranteed. It is kind of a trade off, isn't it?

 

[manhattanman]

I am glad that everything went smoothly for you! That makes planning a vacation even more enjoyable, doesn't it?

As it was my first time I was extremely anxious about this, and to be fair it is pretty out of your hands, You can do everything the right way and still get the proverbial box of rocks, and if it happens you really don't have any recourse that will help when you need it. At some point you have to put your trust into people ( within reason). I'll wait till closer to the departure date and confirm the reservation with WBC but until then I'm not going to worry about it.

I think it is unfortunate that you had such poor communication, but for me the savings were well worth the small chance I'm getting scammed.

I'm glad that it seems to have worked out for you. I don't want to pry but did the new reservation cost more, less or the same as the first one ?

 

[haPevraftr]

UPDATE:

I never heard back from the seller. I disputed the charge and ebay refunded my money. The seller did not fight the process, so I appreciate that. I am not sure what was wrong with the reservation that this had to happen in the first place?!? Maybe personal issues? Either way, I am glad to have the situation fixed!

I found a new seller who has been great with communication. (Thankfully!!!) And guess what? I have already received the BC confirmaton letter. Woo hoo!!

So, I would say that there is a bit of risk involved with renting a time share from ebay. It does involve a bit of blind trust, which is hard to do. Ebay is a big, big marketplace and you are dealing with so many different types of sellers. Anyway, I am now very happy to have my reservation set, and can't wait for our first trip to BC.

Thanks to everyone for sharing BC renting experiences. It was very helpful to me!

This is so good to hear! Thanks for the update!

 

[AndyFL]

OP, now that everything has been resolved, how about telling us the Ebay name of the seller you had the problems with....personally I would like to know so I can avoid them in the future.

 

[chimilady]

YAY OP! glad it's resolved. I hope you leave negative feedback for the seller though.