Part of the problem comes from (and there is no nice way to say this), people, as a whole, have no idea what good food is supposed to taste like. The Disney Parks are open to everyone and when you look at what everyone likes to eat, on average, it's crap. I've never seen an Olive Garden nor a Cracker Barrel where people weren't standing outside waiting for a table. I always try to keep that in mind when looking at general opinion on restaurants at Disney.
Further take into account that most people don't eat steak often and being one of the big MANLY foods, there is a lot of bad information and machismo surrounding steak and that makes it even harder to learn what makes a good one...I guess what I'm saying is that a great many people wouldn't be able to tell a good steak from a half camouflaged bad steak.
And! Disney knows this.
Given the location, I wouldn't expect a quality much above a mediocre chain no matter what anyone told me. Unless of course I knew they had an understanding of what makes a great steak.