I'm not Millie, but this is what she posted previously to help someone else. You need to follow all the steps and open the image full size, and then save it. That should take care of the problem. If that doesn't work, you can let Millie know again, but I thought this might be your problem.
Thanks for the help, but that is not the problem. In the original image the heads are just smaller, there are 4-5 heads on the DISign so they are small instead of being just one head on the DISign, So I need the full size images to make it work.