lurkyloo
The Attic was just perfect!
- Joined
- Aug 24, 2006
I wanted to order a specialty cake for my parents' 50th at Chef Mickey's. Just confirming process....
I called the cake line and at first they wanted to just give me the price of a mini-cake. They put me on hold and then came back with a price for a 6-inch (we're 15 people!). I have photos of what I want but they never gave me an e-mail, and they told me to call back only FOUR days before!
Did I make a mistake calling the cake hotline and connecting to the Contemporary through that line. Should I call the Private Dining line instead? I'm calling internationally and don't want to waste my time with the wrong department.
Well, the Cake Hotline directs you to the Contemporary's cake line, but who knows who's answering that... I've always had the best luck calling Private Dining directly. They know the drill with the emailing of the pastry chef and everything.
Ooh! I'd love to see the cake once you hit your 10 posts!
However, my boyfriend has decided to run his very first half marathon while we are down there, so now it will be a congratulatory cake for his accomplishment! Woohoo! 
A 6 inch chocolate cake covered in white fondant with a flat Mickey head laid on top, with his red signature shorts and yellow buttons on the bottom half of the Mickey head, and Minnie Ears with a red bow between her ears. On the side of the cake, I asked for yellow, red, and black Mickey heads drawn in swirls. And of course, "Happy Anniversary" on the top with the Mickey heads. The male I spoke with at BB said no problem, he would call back with the price. Cool. So I waited for that call back. And after 2 days, I decided to call myself to see what the hold up was. Since I didn't remember the name of the male, I spoke with the female who answered and described the cake I ordered so she could locate it on their order list, and give me the price. Well, no order for a cake with that description was to be found. Wow. 
I cried because I needed the cake in less than a week, and I thought all hope was lost, and I couldn't trust these folks anymore. I really wish I remember her name, that female I spoke with, because I would love to give her credit for totally turning the situation around, and restoring my trust in BB. Only hiccup was they could only do the cake as a 10". No problem, I thought - just more to eat.
It was delicious chocolate with strawberry mousse filling. Too bad it didn't last. We kept the cake in the refrigerator in our room the rest of our stay, and nibbled on it the next few days. Unfortunately, it did start to taste like what nail polish remover smells like, indicating that its days of goodness were over. The 10'' was definitely too big for just 2 people, even over the course of several days. 
