Any tricky CP interview questions?

[bubblybackflips]

Hi everyone! I'm new I'm also planning on applying for the College Program for Fall 2012. I'm super nervous! When do the applications come out? Should I just try to apply now? I read through this whole thread which was super helpful; thanks to everyone who posted!

Also, possibly stupid question, but what is QSFB?

 

[psherman42]

Hi everyone! I'm new I'm also planning on applying for the College Program for Fall 2012. I'm super nervous! When do the applications come out? Should I just try to apply now? I read through this whole thread which was super helpful; thanks to everyone who posted!

Also, possibly stupid question, but what is QSFB?

The applications should be going up later this month.

Quick Service Food and Beverage. It's any of the counter service restaurants in the parks and resorts.

 

[angiportus]

I just wanted to post here because I found myself reading every single post the night before my phone interview last Thursday and I found it really helpful! Some background information: I applied primarily for Merchandise/Attractions but had 5 other "low interest" options (just to be safe) that included PhotoPass, QSFB, Bibbidi Bobbidi Boutique, Hopper, and Entrance.

I thought overall, my interview went "alright." It went very quickly, only about 13 - 15 minutes, and I was REALLY nervous so, a word of advice is: DON'T GET NERVOUS!!! I kept tripping over my words

Anyway, some questions I was asked:

- Why do you want to work for Disney?
- Do you have experience living with roommates?
- How do you feel about living with up to 7 people with different backgrounds and lifestyles?
- What is your work experience?
- Do you prefer to work at a slow or fast pace?
- Do you prefer working indoors or out?
- Describe an experience where you have had to deal with an irate guest and how you handled the situation.
- If you were becoming overwhelmed with work and knew you were unable to complete the tasks given, what would you do?
- How do you react when you are interrupted during a task?
- How do you feel about repeating the same words or hearing the same music day in and day out?

I think that was about it, which surprised me!! Most of my questions were geared toward work and merchandise, which makes me believe that's where they want to put me (if I even get a position), which I think is due to my experience in retail. I wasn't asked any questions related to "Disney" so to speak.

I hope this helps!! Crossing my fingers for DCP Fall '12!!

 

[ktseitz5]

I had my phone interview Thursday (Jan. 27) and I thought it went pretty well, actually. Since this was my second interview, it went MUCH better than the first one. I applied for the same things I applied for the first time and I was much more prepared. I said I was interested in quite a lot of things, but I was more specific in Attractions, Character Attendant, Photopass, and BBB.

The first time I was asked specific questions for Attractions, BBB, and Photopass.

Attractions:
1) What would you say to a child too short to ride the ride?
2) Why does attractions interest you?

BBB:
1) Do you have any experience working with hair?
2) Have you ever worked closely with small children?

Photopass:
1) Why do you want to work Photopass?
2) Have you worked with professional cameras before?
3) (She asked me about specific model cameras)

But I didn't get into the program, that time so when I applied again, I got asked some different questions the second interview. (The Photopass questions were essentially the same.)

Character Attendant:
1) What do you think is the most important thing to being a Character Attendant? (Like, imagine if you were one, what adivce would you give to a new CA?)
2) Imagine you were the Character Attendant for Mickey Mouse, and the line was getting longer and longer, but Mickey had to go offstage. What would you tell your guests?*
3) Do you have any experience in theater, like being a backstage manager? Did you prefer being backstage or a performer? Why?


Then there were the general questions of:
1) Have you ever worked somewhere where you handled money?
2) Have you ever lived on your own or with roommates before?
3) Do you prefer a fast-paced workplace? Or maybe a medium or slow-paced?
4) Do you prefer working inside or out?
5) Do you enjoy variety in the workplace? Or do you prefer the same thing every day?
6) How well do you think you can handle being given a variety of jobs and deciding for yourself which ones are the most important to complete first?
7) Why do you want to be in the DCP?
8) Are you more of a leader? Or maybe you just go with the flow?
9) Do your friends or co-workers look to you for guidence? (That was because I answered with leader for the last question)

I can't really think of any more questions, but I hope this helps! Personally, when I was readying myself for my first phone interview, this is the kind of information I was looking for. This is week two for after my interview, and the second one went MUCH easier than the first, so I'm very hopeful!

*- Quick advice for this question, the characters have strict time-schedules that they have to keep so that Mickey isn't on Main Street while a different Mickey is performing in front of the Castle. So it's important that he gets "off-stage" in time to keep the magic alive. So your answer should involve something along the lines of, "Mickey would have to go, no matter what, but I could explain to the rest of the guests that Mickey will be back and give them specific times and the specific place he'll be at that time." (or something along those lines.)

 

[fitzherbert]

Just got done with my phone interview. This thread has helped me a lot so I thought I'd keep it going and share what happened during mine

My role choices were #1 Attractions, #2 Character Attendant, #3 Merchandise

My interview was scheduled for 6:15 and she called around 6:18. She asked to speak to me and then told me that the interview would last about 20 minutes and that there would be a section at the end for me to ask questions. Here are the questions I was asked (as much as I can remember)(and not in order):

Have you ever worked for the Walt Disney Company before?
Why do you want to do the Disney College Program?
Are you familiar with The Disney Look?
She asked if I wanted Fall or Fall Advantage and I said Fall.
Do you have any tattoos or piercings that would be visible outside of a one piece bathing suit?
Do you have any experience living with roommates?
How would you handle a problem that might arise from living with roommates?
She asked me about talk about my previous job and what my duties were.
She asked me what my 1st, 2nd, and 3rd pick for roles were and why I wanted to do each of them.
For character attendant she asked me what I would do if a child was hesitant to meet a character.
For merch she asked me if I have any experience handling cash/credit cards.
Are you comfortable with working indoors and outdoors in hot or cold temperatures?
For attractions she asked how would I deal with a task that is repetitive.
For attractions she asked me if I have ever talked in front of a large audience before and how I felt about it.
Do I prefer working in a fast paced, medium paced, or slow environment?
Do I have a valid US drivers license? (She actually messed up and asked me this twice and we had a good laugh about it. Just be comfortable, because they are just people too!)

And then she asked me if I had any questions and I requested that I be placed in the Magic Kingdom and she asked me why.

The whole thing lasted 15 minutes and I was a little more nervous than I should have been. Seriously, it was easy. No tricky questions or anything. So now I just wait! I say "um" and "uh" a lot that is the only thing that has me worried, but she seemed to like my answers. She replied to everything with "That's great" "good for you" "excellent", ect. I feel pretty good.

 

[laundry]

can someone please tell me what a good response to this question would be (for character attendant) -

if a little one was scared or afraid of meeting a character, what would you do?

i had an absolutely FABULOUS interview - excellent connection with the recruiter. however, this question was the one that got me tripped up. i really expressed how badly i wanted to do character attendant, but am nervous i won't get it.
i answered two or three other questions for this role - why do you want to do it, what would you do if the line had to get cut off but people were still in line? for why i wanted it, i said "i know there are so many reasons people come to WDW, but meeting the characters is one of the most magical. i really love that aspect, but wouldn't be a good fit for a character performer. this is a great way for me to become a part of that magic!" and for the line question, i mentioned that i would tell them the schedule of some other similar characters that were in that park, as well as when that specific character would be greeting again.

sorry for ranting, but because i'm graduating from college this semester i'm not 100% positive i'd do the CP again if i'm not accepted into this role or FSFB (i said i'd do anything but custodial). i want to SO BAD, but am getting pressure from mom and others to get a full time job after graduation

 

[laundry]

anyone?!

 

[psherman42]

I don't know if it's a "good" answer, but when I think about possibly being asked that (I'd love to be a character attendant), I'd say something like I'd invite the child's parents over to meet the character and show that it's not so scary. Other than that, I don't know.

 

[laundry]

I don't know if it's a "good" answer, but when I think about possibly being asked that (I'd love to be a character attendant), I'd say something like I'd invite the child's parents over to meet the character and show that it's not so scary. Other than that, I don't know.

hadn't thought about the parents. i said something similar, but more about being warm and inviting, and i was word vomiting and said something about the character being able to help with that too what a stupid thing to say, when the point of the CA is to be the VOICE of the character. hopefully that didn't screw me up!
are you interviewing for the cp too? if so, hope you get the role you want, too!

 

[psherman42]

hadn't thought about the parents. i said something similar, but more about being warm and inviting, and i was word vomiting and said something about the character being able to help with that too what a stupid thing to say, when the point of the CA is to be the VOICE of the character. hopefully that didn't screw me up!
are you interviewing for the cp too? if so, hope you get the role you want, too!

Aw well I hope you get Character Attendant. And no, I'm not reapplying again until Spring 2013. Thanks though!

 

[MemoriesandMagic]

I'm hoping to apply for Spring 2013, and this thread has been very informative and helpful for the interviewing process, so thank you to everyone!

My question is if there's any good times when you can express any roles you really do not want. For example, I wouldn't want to work in transportation because I easily get sea sick (the boats in Disney to the Magic Kingdom get me every time).

I was wondering if it's okay to tell the interviewer things like this, and if there's any proper lead in or chances during the interview to say this?

Transportation and custodial are my fears, because I have a weak stomach. Sea sickness, as I said, and also certain messes cause me to feel very, very nauseous and can often lead to me getting sick as well, at the sight/smell of it.

 

[psherman42]

I'm hoping to apply for Spring 2013, and this thread has been very informative and helpful for the interviewing process, so thank you to everyone!

My question is if there's any good times when you can express any roles you really do not want. For example, I wouldn't want to work in transportation because I easily get sea sick (the boats in Disney to the Magic Kingdom get me every time).

I was wondering if it's okay to tell the interviewer things like this, and if there's any proper lead in or chances during the interview to say this?

Transportation and custodial are my fears, because I have a weak stomach. Sea sickness, as I said, and also certain messes cause me to feel very, very nauseous and can often lead to me getting sick as well, at the sight/smell of it.

They will not ask you if you want to add Transportation to your role checklist if you didn't have it down originally. They usually ask if you want to add Custodial, QSFB, or housekeeping as those are the roles that need a lot of people but no one really wants. It is ok to say no. During my interview, I was asked if I wanted to add Custodial or housekeeping but the interviewer said that there was no right or wrong answer. When I said no, she just said ok and we moved on.

 

[MemoriesandMagic]

They will not ask you if you want to add Transportation to your role checklist if you didn't have it down originally. They usually ask if you want to add Custodial, QSFB, or housekeeping as those are the roles that need a lot of people but no one really wants. It is ok to say no. During my interview, I was asked if I wanted to add Custodial or housekeeping but the interviewer said that there was no right or wrong answer. When I said no, she just said ok and we moved on.

Thank you for your answer!
So, if transportation isn't on your list, then it's likely they won't stick you in it? I'm assuming it's one of the roles that kinda fills up, but I know people get roles they didn't ask for (although that's normally custodial and QSFB), so I just wanted to make sure.

 

[psherman42]

Thank you for your answer!
So, if transportation isn't on your list, then it's likely they won't stick you in it? I'm assuming it's one of the roles that kinda fills up, but I know people get roles they didn't ask for (although that's normally custodial and QSFB), so I just wanted to make sure.

No. I don't think Transportation is a role that accepts many people so I don't think they'd ever stick someone there if they didn't check it off.

 

[MemoriesandMagic]

Okay, thank you very much for your help

 

[KatMalfoy]

Did anyone apply with Vacation Planner as a top role? If so, what kinds of questions did they ask you? Also, does anyone know how high or low the chances are to get Vacation Planner as your role?

 

[grlwonder]

My top roles are #1 character attendant, #2 FSFB, #3 attractions, #4 hospitality, and #5 main operations.

Does it depend on the person giving the interview how many roles you want, or do they always ask for like a top three (for example)?

What kind of questions can I expect? My interview is next Friday so I am going to "study" these questions.

 

[Aspiring]

Does anyone know of any tricky character attendant questions?

 

[Joanna71985]

My top roles are #1 character attendant, #2 FSFB, #3 attractions, #4 hospitality, and #5 main operations.

Does it depend on the person giving the interview how many roles you want, or do they always ask for like a top three (for example)?

What kind of questions can I expect? My interview is next Friday so I am going to "study" these questions.

My last 2 CP interviews, I was asked about top 3 roles. Also, the questions can range from personal questions (like "why do you want to do the CP") to questions about the roles you picked.

Does anyone know of any tricky character attendant questions?

*what does character integrity mean to you?
*what would you tell a guest that was upset about the line being closed?
*what would you do if a guest was hitting the character?

 

[KMGtwirler]

My last 2 CP interviews, I was asked about top 3 roles. Also, the questions can range from personal questions (like "why do you want to do the CP") to questions about the roles you picked.



*what does character integrity mean to you?
*what would you tell a guest that was upset about the line being closed?
*what would you do if a guest was hitting the character?

What do they mean by "character integrity"? I know integrity is doing the right thing, having morals and values, etc., but I'm not sure in which ways they're applying that to characters...