skunk
Teach Me How To Bucky
- Joined
- Dec 31, 2005
It was suggested that I share some events/details from my four night visit last week. Need to preface with the fact that we are BWV/Epcot people. Only time we get on a bus is for ME. Can't beat the convenience of 5-10 minute walk to and from WS. That said, the story begins back in October. My sister and BIL had just completed the first week of their two week stay, when we were advised on 10-18 that our dad needed to go into hospice. They decided to come back 3 days early, which was a good decision, as he passed on 10-25(the date of their originally scheduled return). BWV agreed to give them the points back for those three days, but the issue was that they would expire on 12-1.
On Nov 14, I rcvd notification of a cheap airfare from MKE to MCO. Advised my sister that if any studios available last week of Nov, I would buy her points. She asked for BWV or BCV first, but only availability was at OKW and SSR. Booked OKW as fewer points and closer to Epcot.
11-27...Arrived at OKW HH at noon. At check-in I realized that the reservation was in both my name and Pam my DW, when they gave me two keys. I informed them that Pam had been unable to get off work and was not with me. No big deal, and I could move right into studio 5115. Stopped at concierge and had 4 day pass added to room key. Bell services ride to room, and at the bus stop by 12:20. Forty minutes later I was in WS. Not like the 10 minute walk I'm used to, but I knew that going in. Stayed until after Holiday Illuminations, and rather than deal with the bus going back, I walked over to BWV and grabbed a cab back to OKW. Ten minutes later I was in my room.
11-28...No longer wanting to deal with bus stops or cab costs, contacted sister at 11:30 to call MS to see if a late cancelation at BWV or BCV. She advises studio available at BCV and OKW agrees to cancel last two nights. All I have to do is stop at HH to get a new key to reflect check-out date change. Shortly after noon I am happy and eating sushi at Tokyo Dining.........let the games begin!! Rain in the forecast for afternoon and evening. First drops begin to fall around 2:30, so I leave UK and head for bus stop. Fortunately no downpour until I got there. Fifteen minute wait for bus. A half hour later I arrive at HH to change keys. I advise castmember of the change. He advises that they show I am checked-out of 5115, and need to check-in to 1510. Advised him that this transaction took place at 11:45 while I was at Epcot, so how could I have checked-out, but if true, where are my belongings? A five minute phone call later, I can stay in 5115, and he gives me two new keys(one for Pam of course). Went over to store to get a soda and snacks. Hand her my key to charge to room, and she advises I have no charging privileges, though I can go back next door to get CC added. No, thanks. Paid cash, stopped at Goodings for a sandwich for supper in room, and headed to bus stop to await internal bus back to 5115. Left UK at 2:30 and stepped inside 5115 at 4:05......my stuff is still there!
11-29...Call bell services at 8:30 AM to come and get my bag, as I am moving to BCV. Planned on taking bus to DHS and boat to BCV. Van arrived 10 minutes later, and I assumed the bag and I would both be dropped off at HH. Driver took me directly to BCV. Things are looking up!! Not so fast. Took bag with me to check-in and gave her my name. She tells me they have a reservation for "Pam". I explained the situation, and I rcvd a key for both of us. BCV will text me when room is ready. Asked her if she could contact ME to advise change from OKW to BCV for pick up on 12-1. I handed her the ME voucher with flight info. She calls ME and they advise her the Frontier flight number is not valid. How can it not be valid, if it is on the voucher they provided? Cast member tells me I can come back later to advise the correct flight number. Pull out my laptop to look it up. No wireless connection. She says try further out in lobby for connection. Find a chair and give up after five minutes. Walked over to bell services and dropped off bag and laptop, before heading over to concierge for assistance. After 10 minutes on phone with ME, she is able to complete the change on her computer. Thank you!!
All of this fun had made me hungry, so I decide to walk over to Kouzzina for breakfast. As I am walking, it occurs to me that with all of these key changes, my current key may no longer have my park pass info, so I head over to IG to try it. Correct, room key only, need Guest Services to resolve. Cast member had to recreate the original key I had rcvd at OKW. It works and I continue on to breakfast. Seated within five minutes and just after I had given Christopher my order, my phone rings. "Mr. Schelling, this is Galo at BCV. Room 361 is available right now, if that is OK, but you will need to come back to check-in for key change"(where have I heard that one before?). After a great skillet and bloody mary, I headed back to BCV check-in. Get my new key(s) and turn around to bell services with my receipt, where I am advised I need to go to bell services outside. Outside she asks if I am checking in or out. Checking-in, but receipt says checking-out. Cast member goes back inside with me to straighten out. About 10 minutes later the bags are in my room and bell services apologizes for confusion. I have a BCV room, BCV room key(s), and an OKW room key/park pass. Now get me a drink!!
Quite uneventful after that. Candellight with Michael W. Smith was wonderful. Nice to be able to walk back to room for change of clothes, as last two nights were a bit chilly. Personal lessons learned: Book all trips at BWV, make no changes to reservation after initial check-in if you can't speak directly to MS, always purchase or renew annual pass, and no more solo trips.
Not meant to point fingers or place any blame. Just sharing because you can't make this s...t up. Can't wait to return to BWV in 2012!!
On Nov 14, I rcvd notification of a cheap airfare from MKE to MCO. Advised my sister that if any studios available last week of Nov, I would buy her points. She asked for BWV or BCV first, but only availability was at OKW and SSR. Booked OKW as fewer points and closer to Epcot.
11-27...Arrived at OKW HH at noon. At check-in I realized that the reservation was in both my name and Pam my DW, when they gave me two keys. I informed them that Pam had been unable to get off work and was not with me. No big deal, and I could move right into studio 5115. Stopped at concierge and had 4 day pass added to room key. Bell services ride to room, and at the bus stop by 12:20. Forty minutes later I was in WS. Not like the 10 minute walk I'm used to, but I knew that going in. Stayed until after Holiday Illuminations, and rather than deal with the bus going back, I walked over to BWV and grabbed a cab back to OKW. Ten minutes later I was in my room.
11-28...No longer wanting to deal with bus stops or cab costs, contacted sister at 11:30 to call MS to see if a late cancelation at BWV or BCV. She advises studio available at BCV and OKW agrees to cancel last two nights. All I have to do is stop at HH to get a new key to reflect check-out date change. Shortly after noon I am happy and eating sushi at Tokyo Dining.........let the games begin!! Rain in the forecast for afternoon and evening. First drops begin to fall around 2:30, so I leave UK and head for bus stop. Fortunately no downpour until I got there. Fifteen minute wait for bus. A half hour later I arrive at HH to change keys. I advise castmember of the change. He advises that they show I am checked-out of 5115, and need to check-in to 1510. Advised him that this transaction took place at 11:45 while I was at Epcot, so how could I have checked-out, but if true, where are my belongings? A five minute phone call later, I can stay in 5115, and he gives me two new keys(one for Pam of course). Went over to store to get a soda and snacks. Hand her my key to charge to room, and she advises I have no charging privileges, though I can go back next door to get CC added. No, thanks. Paid cash, stopped at Goodings for a sandwich for supper in room, and headed to bus stop to await internal bus back to 5115. Left UK at 2:30 and stepped inside 5115 at 4:05......my stuff is still there!
11-29...Call bell services at 8:30 AM to come and get my bag, as I am moving to BCV. Planned on taking bus to DHS and boat to BCV. Van arrived 10 minutes later, and I assumed the bag and I would both be dropped off at HH. Driver took me directly to BCV. Things are looking up!! Not so fast. Took bag with me to check-in and gave her my name. She tells me they have a reservation for "Pam". I explained the situation, and I rcvd a key for both of us. BCV will text me when room is ready. Asked her if she could contact ME to advise change from OKW to BCV for pick up on 12-1. I handed her the ME voucher with flight info. She calls ME and they advise her the Frontier flight number is not valid. How can it not be valid, if it is on the voucher they provided? Cast member tells me I can come back later to advise the correct flight number. Pull out my laptop to look it up. No wireless connection. She says try further out in lobby for connection. Find a chair and give up after five minutes. Walked over to bell services and dropped off bag and laptop, before heading over to concierge for assistance. After 10 minutes on phone with ME, she is able to complete the change on her computer. Thank you!!
All of this fun had made me hungry, so I decide to walk over to Kouzzina for breakfast. As I am walking, it occurs to me that with all of these key changes, my current key may no longer have my park pass info, so I head over to IG to try it. Correct, room key only, need Guest Services to resolve. Cast member had to recreate the original key I had rcvd at OKW. It works and I continue on to breakfast. Seated within five minutes and just after I had given Christopher my order, my phone rings. "Mr. Schelling, this is Galo at BCV. Room 361 is available right now, if that is OK, but you will need to come back to check-in for key change"(where have I heard that one before?). After a great skillet and bloody mary, I headed back to BCV check-in. Get my new key(s) and turn around to bell services with my receipt, where I am advised I need to go to bell services outside. Outside she asks if I am checking in or out. Checking-in, but receipt says checking-out. Cast member goes back inside with me to straighten out. About 10 minutes later the bags are in my room and bell services apologizes for confusion. I have a BCV room, BCV room key(s), and an OKW room key/park pass. Now get me a drink!!
Quite uneventful after that. Candellight with Michael W. Smith was wonderful. Nice to be able to walk back to room for change of clothes, as last two nights were a bit chilly. Personal lessons learned: Book all trips at BWV, make no changes to reservation after initial check-in if you can't speak directly to MS, always purchase or renew annual pass, and no more solo trips.
Not meant to point fingers or place any blame. Just sharing because you can't make this s...t up. Can't wait to return to BWV in 2012!!
Bill
