Hi there. I noticed on the first page, with reference to parties of 6 or more, the following coment:
There is always concern expressed about a set gratuity and service. Your option is to talk to the manager at the time of the incident. The only adjustment possible is done by the restaurant manager. Better to speak to the manager early on and receive improved service than to complain at the end to request redeuced gratuity
So, here is my question (s): We are going to be a party of 6. When we are going to the buffets, I do not want to be forced to tip 18%, I like to tip at my discretion depending on the type of service received. How is the best way to approach this?
Do we literally ask for the manager before we are seated to say that we want to choose our tip?
What happens if we are given a bill showing 18% tip, and we don't agree with the amount. Can we choose to leave less, can we choose to leave more alternatively? I shouldn't have to talk with a manager to ensure I have better service...if the tip is guaranteed then the service should be as well
I was a waitress for a while, so I can appreciate the value of a tip vs what is made paid per hour. I respect that. But 18% is high for a tip. (generally where I am the norm is 10-15%) and if it wasn't deserved, I don't want to pay that.
Any suggestions on how to approach this or advice would be appreciate please.
(The restaurants we are dining at that I would question the amount before walking in the door: 1900 Park Fare, Chef Mickey, Crystal Palace)
(restaurants that I don't question as much, just on experience: Tonys, Sci Fi Dine in, Akershus, Le Cellier. Because they are not buffets (and Akershus is family dining, so we will have a server bring our food)