Really?? I totally disagree. How much research do I have to do to get a clean room? I would think that is a no brainer? WDW doesn't have peculiarities , they simple are not up to the real world standards. sorry disney deluxes are Marriots at best. There is absolutely nothing wrong with a Marriott just that disney wants to charge you 550 bucks a night for it.
Op, IMO TA people tend to be a bit more judgemental because they aren't absorbed in pixie dust as we are.
I love disney but the truth is that disney deluxes are not DELUXES!! We are paying top dollar simply for location. No way, no how can you put a 500 dollar a night disney hotel up against any real deluxe and come out with disney on top.
Now I'm reading a lot of the reviews on the villas and I think the reviews are justified. Dirty rooms? sorry guys, dirty rooms are totally unacceptable. You may give disney a free pass and say it could happen to anyone but I'll admit to be picky, when I walk into my hotel room. I want it brand spanking, sparkling clean.
So the problem is that Tripadvisor gets reviews from people who are looking at what you pay at disney and then comparing to what you would get in the real world.
I'm the opposite, I find that posters here on the Dis, tend to excuse any poor service disney gives. We are so high on pixie dust that no matter how horrible a room is we would say it was great.
If you dare to make an bad review you get flamed and usually just like the previous poster, you are told "if you had just done your research, you would know what to expect" What? I have to do research to expect a clean room? Seriously?? You have to do research to expect knowledgable, friendly staff?