The best way for someone to be made aware of the new listings from The Timeshare Store, Inc.® is through the distribution list. The Timeshare Store, Inc.® actually puts all of their new listings on the internet typically at the same time the email is sent to all 11,000 clients. We do not contact any client prior to a listing being posted (we don't feel this is fair to the buyers or the sellers). We work as a transaction broker and we have found that this method has proven to be the most advantageous for the sellers and buyers.
I am going to use a 50 point listing at Saratoga Springs as an example. We have created a system where 11,000 + people are being notified of this 50 point listing via email almost simultaneously. This gives the seller full exposure and allows us to reach those 75 clients (guesstimate of the # looking for 50 points at Saratoga Springs) that are looking to purchase 50 points at Saratoga Springs. Of course, we simply don't have the manpower or the luck to reach those 75 people in that instant who want to be called when a 50 pointer comes in for Saratoga Springs. We are trying to be fair to all buyers.
The Timeshare Store, Inc.® does not want people to rely on us to call them the second a certain listing comes in. Our listings come in all throughout the week and at all different times. The staff that I have the pleasure to work with is unbelievable. We have Jerry Sydow (10 year veteran), Jason Erpelding (me-6 years), Jamie Carr (5 years), Robert Machado (4 years), Scot Decker (4 years) and Yamilin Alfonso (6 years). We all work together as a team so if you call and ask for Jerry and he is not in the office any of the above will be happy to assist and Jerry would still be given full credit. Also be advised that Yamilin Alfonso is our "do everything" person. She also has her real estate license which is active so if you call us after you have received the new listing email and no associates are available (sometimes the incoming calls can come in for 2 hours straight) Yamilin will be happy to assist as well. You should be receiving the same quality service no matter which associate is assisting you at that time. To give you an example, I have been out of the office since Wednesday at 6 pm and Robert has helped out many of my clients over the past couple days including assisting two clients in purchasing properties. We want buyers to buy or sellers to sell when they want to buy or sell and not when a certain person happens to be in the office. I read a lot of posts about people trying to reach their guides via phone with no success. We don't want that to happen. We want you to feel you are dealing with "The Timeshare Store, Inc.®" and not a certain person.
Be advised that most of our small point listings and listings with banked points from prior years do sell the same hour or day they are listed. That does happen and I understand some folks are disappointed. If you do miss out please feel free to become a "backup" on the file as sometimes buyers do change their mind in the 10 day period the state of Florida gives them.
Majority of the other listings do sit on the market for a few weeks and once the incoming calls from the distribution list calm down or the next day has arrived the associates might give certain clients phone calls or certain clients additional emails making sure they noticed a certain listing.
Jason
