We were at the POR Riverside last week. It was AWFUL. We had requested an Alligator Bayou room. We were given a room in the southern Mansion (exuse me while I gag on that
)... They were old and in desperate need of refurbishment. We were there at 9:30 in the morning, and they told us there were no rooms for the entire week in the nicer..and recently refurbished Alligator Bayou section. Only for families of 5. My son asked the clerk.."you mean to tell me that EVERY room in that area is only occupied by families of 5". "yes" she replies. After a long uncomfortable pause..she asks if we'd like to see a manager. Yes we did. The manager knew EXACTLY what we wanted. Says, while a room is not available at that moment..the following morning we would be able to move to Alligator Bayou. Okay..we'll go with that. Now..we have to wait for a room in the Magnolia Bend area..until 5:00 PM. By the time we got into our palace, it had been a long day. The room was FILTHY. I mean dried soda stains running down the walls..the furniture was old and worn looking. Smashed dead bugs on the bathroom celing..moldy..slimy plastic shower heads in the bathtub. Hair on the floor in the bathroom..and toothpaste ground into the tile by the sink. Just when I thought it couldn't get worse. It got worse. Turned down the bed..and on the underside of the comforter. Graffiti. Yep..someone signed their name. "Jeanna was here". Makes ya wonder exactly what else was there. It was impossible to miss. Housekeeping had to see this everytime the bed was made. Removed the bedspread. Holes in the blankets, scratchy sheets. Slept that night with the light on. We checked out the following day and went to the Wilderness Lodge.
So I'm thinkin' if I were you..I'd go ANYWHERE but POR. The staff was rude, and really didn't care. I think they are worn down. They've got to hear the complaining everyday from people who are staying in the government housing area..oops..I mean the Magnolia Bend area. It's a crap shoot as to whether your going to get the Alligator Bayou area..and if you don't need the trundle. (which by the way is a bed on the floor next to the door(yuk)..I'd go anywhere else.
We ate several times at the Caribbean Beach resort..and I'd go there if I were going to a moderate. It was clean and freshly painted and from what I could see the rooms were bright and cheerful. While I've not stayed at Coronado Springs, we did eat at the food court there..and I wasn't crazy about it. Not really a food court. Half wait staff..and half get it yourself..kind of wierd, and I didn't care to have to tip for that kind of service. Maybe it's changed this was a few years ago.