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View Full Version : Suave 5 Full Size Freebie...Post pls.


It's A Happy Day
08-23-2005, 10:30 PM
It seems like alot of us who registered and paid the 1.99 S&H for Suave are starting to get antsy and wonder where it is??? Someone has posted on another thread that it said 6-8 weeks so anyday now I'm guessing it will come. We have gotten charged for the item but it seems no one has recv'd one yet. I figured I would start this thread to see if someone could pls. post when they do indeed receive it so we can all be on the lookout for it.

Thanks :banana: :banana: :banana:

bballdiva
08-24-2005, 08:05 AM
Havnt got my either. Was starting to wondering if it was some sorta scam?

jcemom
08-24-2005, 06:29 PM
I've been wondering about this also! :confused3

mickeysaver
08-24-2005, 08:51 PM
No product here, but let's give it a bit more time. Sometimes this stuff takes weeks to show up. Maggie

weluvdizknee
08-24-2005, 09:13 PM
Wow, I forgot all about my 5 free products. Just checked my last statement, and the $1.99 was charged to my credit card. Oh Suave, where are you?

lovewdwdvc
08-24-2005, 09:27 PM
credit card was charged and ot products yet. :confused3 will give i time :goodvibes i bet they were flooded :bounce: :Pinkbounc :bounce: :Pinkbounc

yeartolate
08-24-2005, 11:20 PM
Nothing yet

jeankeri
08-25-2005, 07:58 AM
Still waiting... :rolleyes1

wdw_dine_junkie
08-25-2005, 02:20 PM
When I ordered mine, it showed as a temporarily 1.99 charge. But never posted and went away. Has anyone actually paid the 1.99 on their card?

EeyoreJMH
08-25-2005, 07:50 PM
When I ordered mine, it showed as a temporarily 1.99 charge. But never posted and went away. Has anyone actually paid the 1.99 on their card?

Same here. I wonder if the site took more than the 15,000 orders it was supposed to . . . .

momof2cuties
08-25-2005, 08:26 PM
I got mine today. I'm sure they'll all be coming soon now. :cool1:

mommy23
08-25-2005, 08:36 PM
Got mine today also.

poonbear1103
08-25-2005, 11:57 PM
My products arrived today. What a deal!!

wdw_dine_junkie
08-26-2005, 09:03 AM
Same here. I wonder if the site took more than the 15,000 orders it was supposed to . . . .

True, that's a very good possibility. Oh well, if they come and I get charged, then great! If not, they'll be another offer some other time.

nuke
08-26-2005, 11:29 AM
Glad to hear that people are finally getting them. I will keep an eye on the mailman. :)

Princess Glenda
08-26-2005, 12:12 PM
I got my FREE Suave items today. Worth the wait and the $1.99! Thanks to the OP for the info.

HeatherinNC
08-26-2005, 01:45 PM
DH said mine came today. YAY

OzFan
08-26-2005, 11:20 PM
This is the email I got today:

Hello:

Thank you for your recent participation in our Suave Internet promotion. Please
accept our apologies for the delay. You were part of the overwhelming and
enthusiastic response we received from our consumers and we sincerely
appreciate your support.

We are very sorry but after receiving your completed survey, our computer
system prevented us from making specific product selections for you. We want
to assure you that despite this situation, your personal information was
protected at all times. Your credit card was never charged. Your information,
including your credit card, is protected and secure and will not be used or
shared in the future.

The good news is that we will be sending you coupons that will allow you to
choose 5 of your favorite Suave products free of charge (at the manufacturer’s
suggested retail price) with our compliments.

Consumer goodwill is extremely important to us here at Suave and we apologize
for any confusion or inconvenience this may have caused.

We hope you will enjoy these complimentary coupons and look forward to your
future participation in our promotions.


Sincerely,


Your friends at Suave

It's A Happy Day
08-26-2005, 11:23 PM
Now THATS what I call Customer Service - some other companies should take note!!!

OzFan
08-26-2005, 11:26 PM
I know, it was the highlight of my day! :flower:

jcemom
08-27-2005, 02:03 PM
Now THATS what I call Customer Service - some other companies should take note!!!
Wow! :sunny: I agree!

It's A Happy Day
09-01-2005, 03:20 PM
I got mine today !!! :cool1: :cool1: :cool1: Love it!!!

ceecee
09-01-2005, 05:10 PM
Got mine yesterday. I use all of those products (only name brand now) looking forward to trying the cheaper ones.

bballdiva
09-01-2005, 08:04 PM
Got mine too...today

EeyoreJMH
09-15-2005, 10:34 PM
I received mine today-- but oddly enough they haven't charged my card yet . . . nice goodies, though!

Grumpy's Gal
09-16-2005, 08:34 AM
mine just arrived last week.

mom24/7
09-16-2005, 03:17 PM
I figured I would never see my box of suave since I never received a charge on my cc. But the box arrived 9/13.

KLAIT
09-16-2005, 03:24 PM
Got mine today! Great promotion!

tobie01
09-16-2005, 05:46 PM
I got mine today.......Just after I went to buy some new conditioner as I ran out this am!!!

Go figure......but I' happy I got the package, the stuff looks great!!

Don't lose hope out there..... :banana:

GoofItUp
09-16-2005, 06:02 PM
Got mine a couple of weeks ago. Great products....especially at the price!

wifeofjack
09-16-2005, 07:12 PM
I'm still waiting for mine. Hope it comes, but if not, I won't be that upset.. I am happy for all of you that did receive it.

jadejazzkayla
09-16-2005, 08:30 PM
got mine.

jcemom
10-15-2005, 12:02 PM
I got a letter in the mail today:

Dear Tracey:

Thank you for your recent participation in our Suave Internet promotion. You were part of the overwhelming and enthusiastic response we received from our consumers and we sincerely appreciate your support.

We are very sorry but after receiving your completed survey, our computer system prevented us from making specific product selections for you. We want to assure you that despite this situation, your personal information was protected at all times. Your credit card was never charged. Your information, including your credit card, is protected and secure and will not be used or shared in the future.

The good news is that we are sending you coupons that will allow you to choose 5 of your favorite Suave products free of charge (at the manufacturer's suggested retail price) with our compliments.

Consumer goodwill is extrememly important to us here at Suave and we apologize for any confusion or inconvenience this may have caused.

We hope you will enjoy these complimentary coupons and look forward to your future participation in our promotions.

Sincerely,

Your friends at Suave

Enclosed were five coupons each good for any one Suave product valued up to $2.49! :teeth:

Grumpy's Gal
10-15-2005, 12:12 PM
mine arrived

buzzlady
10-15-2005, 12:35 PM
I received my 5 coupons (each for a free item) yesterday! I knew that I was getting the coupons because I had e-mailed them inquiring about not getting my products. Best part is they didn't charge me the $1.99. :cheer2:

jcemom
10-15-2005, 02:19 PM
Best part is they didn't charge me the $1.99. :cheer2: :flower: Yes, amazing, isn't it? I didn't think that kind of customer service/appreciation existed any more!

mickeysaver
10-15-2005, 02:32 PM
We got ours about 5 weeks after we paid for them. It was a real offer. Sorry to those that didn't receive the goodies. Maggie

dznyacct
10-15-2005, 06:53 PM
I FINALLY got my 5 coupons today. I really was ready to write it off, so it was a nice surprise!

tinknme
10-17-2005, 11:01 AM
I received my 5 coupons in the mail today, what a deal :cool1:

LetsgoDisney!
10-18-2005, 07:43 PM
Got my coupons today! :flower:

TEK224
10-18-2005, 08:05 PM
Got my coupons today! :cool1:

Terri

staceyfe
10-18-2005, 08:40 PM
Got mine today too. I had given up hope. :cool1:

summerrluvv
10-18-2005, 09:17 PM
I received mine yesterday. I tried to use all five at Kmart and was told by some unintelligent manager that the coupon said one per person so I couldn't use them all. I told them to take them all off my order and please give me the coupons back. The coupon says one per purchase, meaning I can't use two coupons on one product. Each product is a purchase. If they wanted one per person, the coupon would say one per person. I wish companies would train their employees on coupons. It's so frustrating when the staff make up their own rules.

ines248
10-19-2005, 08:22 AM
I received mine yesterday. I tried to use all five at Kmart and was told by some unintelligent manager that the coupon said one per person so I couldn't use them all. I told them to take them all off my order and please give me the coupons back. The coupon says one per purchase, meaning I can't use two coupons on one product. Each product is a purchase. If they wanted one per person, the coupon would say one per person. I wish companies would train their employees on coupons. It's so frustrating when the staff make up their own rules.

Got mine yesterday. :teacher: Because I have a 25.00 kmart gift card that I bought from TE, I was going to use them(coupons) at kmart,too but I just change my mind. I will go to Walmart today. Kmart can keep their Suave products. All of them.

Weluvdisny
10-19-2005, 09:56 PM
:cool1: Finally got my letter/coupons yesterday in the mail!! :cool1: