A note concerning DVC admission discounts/benefits

[goofy4wdw59]

First of all, let me say that I have no regrets purchasing DVC. If people are reading this board for info before buying, a few concerns/complaints should not stop you from purchasing! Please consider all thoughts, and, you will be a better informed DVC member!

I just wanted to post that I talked to my Guide yesterday and mentioned that I would be very interested in a better discount for admission passes for DVC members. I told her that I had already e-mailed a note to "members@disneyvacationclub.com" and asked what else she thought I/she could do? She said that she and many "Guides" have brought this up at their meetings--a better admission discount/benefit for DVC members. Per my Guide, they/the Guides are told by their management that DVC members are "happy" with the way things are--there are no concerns or reasons to change anything. :earseek:
Now, IMHO, that just ain't so. I want to express my concern about this without appearing to be anti-DVC!:( I'm happy to be a member!:D But, I'm not happy about the DVC admission--and, being quiet about it isn't a good idea--especially when the feedback is that the "powers-that-be" think everything is Oakey Doakey!!
Doc posted something about ...until Disney feels the financial change of DVC members spending less on admission, no real change may take place. I'm putting my money where my mouth is and will NOT be purchasing admission passes as frequently as I MIGHT have. I don't know if my efforts will make any difference, but, I've tried!
I love WDW and I'm looking forward to many years of DVC family vacations. I feel strongly that Disney can, and will, do better for us!! (Well, at the least, I'm "wishful") :smooth: :jester:

[Minnietta]

It would even be nice if they would give us 2 hr passes or something similar so we could go to Epcot, MGM or MK to have a meal (which we would be paying for) What's the loss, they get our money. I can see us in the future going more off site for various reasons.

[fkj2]

There would be no way of telling who had a two hour pass for a meal and who was a paying guest to the theme park and once inside, why would anyone limit themselves by not enjoying al the amenities of the park?

[Minnietta]

fkj2,
Just within the last few days I read on one of the other boards (maybe Disney tips) that if you wanted to go into the parks for 1-2 hrs to pick up an item from a store you forgot, that they would let you buy a day's pass and when you returned within that time slot they would refund your money! Seems to me it could be set up the same way. I'm sure there would always be someone who would take advantage of it. It would be nice tho...I can dream!!:D

[Laurajean1014]

A previous post suggested that we could purchase a day ticket, get an item (purchase) and return the tix within a slotted time to receive money back!

It sounds good, but I'm afraid that it may be an allowance or policy that not every CM is aware of. Therefore, afraid that if you do it and a different CM is their when you want to refund your tix, you will be out of luck!

What next? A by (buy) the hour pass?????

[Dean]

They will generally let you have an hour to shop for something. If you're not back within that hour, you've just paid for an entire day. I'm not sure exactly how they secure the potential payment. I suspect they take credit card info then charge you if need be. I would doubt they actually issue a ticket then refund it if not "needed". BTW, Universal will allow this also.

[Dreamfinder2]

I did a little research, and according to Deb's boards, this is a for-real perk. You go to guest services at the park, they take a credit card imprint, and you go into the park for shopping) or whatever. If you're back within an hour, they don't charge your card; otherwise, you've just bought a one-day ticket. I'd love to hear from someone who's actually done this; I don't want to be contributing to something that might better deserve "urban legend" status!

[dianeschlicht]

I think the original poster here was making the suggestion that all members who wish to have better pass discounts should LET DVC KNOW that we are not happy with the current situation. That is a no brainer type of solution. SO, let's all get out there and email and call so they know we are NOT satisfied, and that it DOES curtail our use of the parks when we don't get good discounts on addmission media.

LET'S BE PRO-ACTIVE INSTEAD OF RE-ACTIVE!!:D

[SnowWitch]

Ditto!!!!!!!!!! I would love to go every few monthes but AP's were not in the budget this year!! Between going back to school and finishing our home, taking multiple trips to Disney just isn't a priority. If they would offer a better discount it would be a easier temptation to give into but with admission prices as high as they are its just not an option for multiple trips for us. Its a shame Disney doesn't realize giving us better admission prices would mean more visits more visits would mean more money for the MOUSE!!!

[Doctor P]

I think part of the problem is that DVCers are a very diverse lot and it would be hard to design a pass discount system that would be of benefit to every one (look at the new DVC pass as an example of something that does indeed benefit a particular group of DVC members, but many others take trips that will not allow them to fully benefit from the new pass system). I know that for us, an AP discount would likely be worthless. I do like the idea of a late day pass to just go to the parks to eat or for the fireworks shows.

I was just thinking of a way to make a "dining pass" work. Dining passes would only be good for eating at a sit down restaurant with a PS. When you make a PS, they take a credit card number to guarantee the PS. If you are a no show for the PS (24 hour cancellation), you get charged $10 PLUS the cost of a one day park pass. If you do show for the PS and do not leave the park within say two hours of the PS/entering the park, you also get charged for a one day ticket.

[vernon]

Given that you don't have a reservation just a "first available table" I don't think limiting the time to 2 hours is reasonable ( or worthwhile to Disney) it would make people too rushed IMHO.

Given that to walk from the entrance of Epcot to say Japan is going to take 15 minutes, the same back, and a possible delay of 10-15 minutes for a table you have to finish your meal in a little over an hour. While that isn't impossibhle it does rely on the waiting staff to be efficient in bringing your food, drink and bills. It also requires people to "check out on their way out " something that occassionally people will forget to do. IMHO it would create pressure on the waiting staff. I'd be getting VERY jumpy if I had a group of 8 waiting for a bill on which there was an error/dely, knowing I was going to be hit for a bill of close on $400 for "late exit" when it wasn't my fault. The excuse of "slow staff" would be used by every person who tried to sneak a quick ride/show/shop before exiting the park, pressurising the staff dealing with exit stamps etc. Obviously for this to be cost effective Disney is going to want minimum staff on the exits which in turn raises the problem of a number of groups having to wait to get exit stamps (again getting agitated)

IMHO a "blanket" Dining ticket that allows entry say after 7.00 would be a better option. This would allow the diner a more relaxed meal ( maybe a couple of after dinner drinks netting the restaurant more money) and also allow them the opportunity of doing a little shopping on the way home as opposed to having to check their watch/sprint to the exit.

Anything that involves "fines " for no shows just isn't going to get taken up by the public IMHO.

[Doctor P]

OK, two hours was a first suggestion. Sorry, Vernon, but I must disagree that the public won't accept a fine for no shows--Disney already charges such a fine for no shows for holiday PS's so it is not a real drastic move or change in policy. The "fine" for being late is just the same as the current policy for the "one hour shopping pass." IMHO, if these are the kinds of rules I would need to abide by in order to get such a pass (rather than not having one at all), I would surely accept them and it would be a major improvement over the present system. An alternative to the fine for a "no show" would be to allow DVCers on the pass to actually make reservations at the restaurants rather than a PS and charge a $20 reservation fee that is credited against your restaurant bill when you show up.

[mistermouse]

This was posted previously, but I wanted to say how much we agree with goofy; let's remain vocal when appropriate but always remind new readers that this topic/concern has little impact on our satisfaction with DVC. We love our WDW home....

"Motivated by value" is at the heart of this discussion. While all consumers are motivated by value to one degree or another, DVC'ers I believe to be much more value driven than the typical WDW vacation consumer. As such, the DVC family represents a specialty market segment (and a fast growing one at that).

Our satisfaction with DVC ownership really has little to do with the demand for value priced park admissions. Like most, my wife and I are very satisfied with our investment in DVC. That does not mean we are satisfied with Disney's park admission media and the prices we pay for it. We are part of a large and growing frequent users group; judging by feedback on this board many feel the same way. Because of this, some are opting to spend less time in the parks and less $$$ on site. While LOS does fit the DVC "lifestyle," the value we receive relative to the cost is significantly less than the value provided to a less frequent WDW vacationer. We want casual access to the parks and we want it at a reasonable price. We are not commando riding all the E-ticket rides and staying open to close, we should be billed accordingly. AP's are a better fit, but as a different market segment we expect a better value than the typical AP consumer.

This is why FL discounts are so often referenced in this thread. Discounted tickets, dining programs, after 4 Epcot admissions, etc are much more aligned with the type of access we are demanding. With park attendance down and growing competition Disney will eventually move to satisfy our willingness to spend more time in the parks; but it is at least partially up to us to communicate to Disney that these types of programs are what we expect from the company. So talk to your guides and resort staff, write letters, etc. Explain you want to spend more time on property, but also explain that the same value equation used to purchase DVC accomodations is what keeps you from doing so. In the interim enjoy some of what Orlando has to offer off property.

None of these points should be seen as any kind of revolt against WDW. In fact, we will still spend the majority of our time at the place we love, just more time away than we would normally want(casual dinners, slow days, etc).

Corporations regularly reward frequent/repeat customers. Airlines (SkyMiles, OnePass, etc), carwash (every 6th wash free), frequent diners clubs, etc. recognize the value in bringing customers back on a regular basis. While Disney does have it's own types of rewards (DisneyClub, APs, etc), a significant part of these programs are room discounts which we do not need. We want casual access at reasonable costs. The FL discount programs fit the bill and that is what we should be leveraging our stength to attain; it may be the easiest to lobby for and administer since it already exists. To recognize FL DVC owners, the black-out date restrictions should be removed for DVC. Many other previous suggestions might also be satisfactory.

I'm with most of you and feel such a change would be a win/win for Disney. We get the greater value we expect and Disney keeps us at home where we belong.

upcoming trips
HHI in Oct - first Time!!!
OKW in Jan - (no park visits this time, waiting til next visit)

[OKW91]

We have been members for several years and I have to agree with all your comments. I feel that as a DVC members we should be able to receive some type of pass discount. We still visit WDW several times each year, but I find that we spend less time in the parks!
I know that we can e-mail our comments to "members@disneyvacationclub.com", but do these get passed on to the people who make decisions, or are they filed in the circular file? It has been years since I have spoken to our vacation guide, I don't even know if she is still around. Does anyone know who we could write to that might take action on our requests

[jeanneg]

I agree with most of what's been said before. In my situation Disney is definitely losing money by having such high admission prices.
My husband, who has just about seen and done it all after 30 yrs. of WDW, very seldomly sets foot inside the parks. Since we are a large family and enjoy having our meals together, we typically will eat off-property. It seems senseless to use an entire day's admission just to eat at a themepark restaurant....which is usually pricey to begin with! Now if Disney had a twilight rate with, let's say, reduced admission after 7pm (E night excluded), I'm sure my husband would come to parks more often and spend some time and money there! We would definitely eat there more often since we could all be together. As a consumer, I can't afford to use a full day's admission just for dinner; as a stockholder, I regret the loss of revenue to Disney.

[dlr25]

You're right. Here's my story. Our first trip to WDW in April 2000: we stayed at the Wilderness Lodge, went to all four parks (with a park hopper pass purchased and paid for at a local Disney store) and ate out every meal including two character breakfasts and two character dinners. We never left WDW and we spent a ton of money - including our DVC purchase on our last day!

Since then we've been back twice (BWV and OKW) for the same length of time as our first trip (5 nights) but we have not been back to the parks. We have done the pirate cruise, boat rentals, pool hopping, etc. We typically eat out once a day but the other two meals are at "home". We still enjoy character meals but we're obviously limited to restaurants outside the parks. We have had wonderful vacations and really haven't missed the parks. (Although we're considering a day at Seaworld during our next trip.)

Of course, a discount would coax us back into the parks!!! As someone already stated, DVC buyers obviously like a deal - that's why we bought to begin with. When Disney really starts to feel the competition or a significant drop in attendance, I'm sure we'll get our discounts. Until then, try miniature golf or any of the other wonderful (and less expensive) things in the world.

[Dean]

We usually only go to the parks for 1 or 2 days per trip. In order for DVC to reduce the price enough for us to go more, it'd likely take 40-50% discount. Of course something where we could just pop in for dinner or one or 2 events would be helpful as well. Say an after 4 pass at about 30-40% of the AP rate. I doubt WDW will ever do anything like this since they will want to be as consistent as possible with all guests but it would get my attention. The $99 for four days with other discounts and benefits added in is the only pass in the last 2 years that has had any affect on our habits.

[stephcm]

Hi Guys,
During this past trip in August, a stone came out of my Mickey Ring, and I had to return it to Epcot. It was the day before we left, and we had no plans to go to any of the parks, so I went up to Guest Relations at the entrance of Epcot, and explained that I just needed to drop off my ring for repair. I gave the CM my Room Key, and my Amex card, expecting that he was going to charge me for the one day, as discussed here, and then, if I was back in time, not charge the card. Well, after a few minutes of him taking all my information (but no credit card info), he handed me a complimentary one day pass, and told me I did not have to return to Guest Relations.
The pass was good for the whole day!!!!!
What was with that? (not that I'm complaining...)

[ralloyd]

I hope no one minds if I stick my .02 in here, but this is a very interesting topic. Let me begin by saying that I am a very happy camper with our membership and can't imagine life before DVC:sunny: Two weeks ago I had a business meeting at the Boardwalk and my assistant (who co-ordinated the event) was sent a list of group prices for tickets. We had about 45 attendees and when they checked in they were given the option of purchasing tickets at the group rate. I can't remember the exact prices, but I do know that they were really cheap. You also had the option of purchasing half day tickets. They were good for one park and you had a choice of 2PM to closing, 3PM to closing and 4PM to closing (I think it was 4). Anyway, I purchased a 2PM one for $30. I got it so I could take my assistant (who's never been to WDW poor thing) to dinner and FANTASMIC. To my knowledge these have never been offered to the general public and I think it would be wonderful perk to offer them to DVCers. Maybe they could extend group rates to all members.... Just a thought......

Ruth Ann
HH DVC member '98

[msdis]

I know someone who will be visiting WDW as a result of a sport related event they will be participating in. They have been offered 4 day park hopper passes for a little over $100. Yes, Disney DOES offer special passes ALL the time to "special" groups. I too am VERY happy with my DVC decision but my needs too, do not warrant full day passes and AP's are getting too expensive for the amount of use we get out of them. We will be there later this week and next and will not be attending any parks, WDW or other. Not boycotting or protesting, it's just as lots of others have said, it just doesn't justify an hour or 2 mainly to get something to eat or shop in a store. I don't think Disney "owes" DVC members anything, but Disney does "owe" it's shareholders something, and if this seems to be a trend, then we will be a market that Disney "needs" to attract. I hope they figure it out soon. :smooth:

[bicker]

Just to put another perspective in: We're visiting in November, January and May, and we're buying APs. No ands, ifs, or buts. A discount program wouldn't result in us buying more admission. I suspect that a great number of DVC members are in the same boat: while we'd all like to pay less, we're not really changing how much we're buying that much.

Ask yourself this: Would you pay 30% more on admission this coming year (if it was a better deal)? It isn't enough to say that you'll buy the same admission for a lower price (no ROI for Disney in that) nor is it even enough to say you'll pay 2% more to get 30% more, since that's a losing proposition for Disney as well, mainly because Disney would lose too much money due to folks who'd use such a plan to buy the same amount of days for less money. That's really the key -- whatever plan folks come up with need to result in an average of people spending more money on admission or it just doesn't make business sense.

[PKS44]

bicker wrote:
"while we'd all like to pay less, we're not really changing how much we're buying that much. "


"...That's really the key -- whatever plan folks come up with need to result in an average of people spending more money on admission or it just doesn't make business sense."

Actually it is a little more complicated than that- because if people spend the same amount of total money (admissions, food,drink, merchandise) but in one case 30% of it is on admissions and the other case 10% of it is admissions the profit margins are different. I would guess the profit on food and merchandise is (a lot) higher than the profits on admissions.

The key is increased profit-but it does not have to be admission generated...in grocery stores they're called loss leaders...they sell some items at low to zero to negative profits just to get you in the door to spend on other things.

Ultimately though I would guess that the reason there is not a significant discount right now is that DVCers are buying what they're selling at the current prices. When that changes, so will the prices.

Paul

[Andrew Bichard]

On the subject of late entry dining only passes - I would be a little bit disgruntled if all the epcot restaurants started filling up around illuminations time and I couldn't get the PS I wanted. I can see that a LOT of people would want to come in primarily to see illuminations, using dinner as an excuse.

Andrew

[jeanneg]

Hmmm....that's an excellent point. That, plus the fact that I've never seen the Epcot restaurants hurting for business leads me to believe there's not much incentive for Disney to make such a move. Too bad for us!

[rbuzzotta]

We just spent 13 days at WDW and only visited the parks for 2 days. A better park admission policy would benefit our family of 5 much better!!!!!! What exactly are the FL resident benefits like?

[vernon]

Brian , it's a fine point but the key IMHO is not just people paying more for admission, it's spending more IN TOTAL in the parks. There is a slight BUT important difference IMHO. Personally I think they would make more money on admissions as well ( however marginally) but the extra numbers of people in the park would undoubtably add to the profits of the restaurants, shops and drinks concessions. It does need someone at Disney to take a look at the big picture and in that , you may sadly be correct. If the head of addmissions policy doesn't see a CERTAIN gain for himself he may not be willing to help catering and sales. IMHO the number of DVC people buying APs will dwindle as time goes by UNLESS they see better value in them.

Paul I think you're wrong over addmission/restaurant profitability.To get another 1,000 people into a park costs $0 . All the staff, ticketting, machines,rides etc etc are already paid for. To make up 1,000 meals has a physical cost (i.e. the ingredients) JMHO

[bicker]

The key is "how much" and that's something that the managers have to keep a very close eye on. While off the cuff some might feel that "it would be enough" the data is the real authority on that.

[KLR-wlv]

This comment is relevant to how Disney is losing out on a captive audience. In California, Disneyland doesn't offer much for California residents. I think they can get in for the kids price, but no perks like Florida residents. Now, California adventure's attendance is less than stellar and people don't make Anaheim a destination like Orlando - so wouldn't you think Disney would be courting California residents a little more? It's the same with DVC. The more you go down there - the less you need to go to the parks - especially with admission increasing recently at about $5 per year. It makes no sense really. Make DVC'ers PAY for an after 4 Epcot pass - they are getting an additional amount of money for the passes - discounted as they are - that they wouldn't get from many of us at all - plus money at the restaurants that they may not have gotten at all since we have the ability to cook in our rooms. They are missing the boat IMO on a captive, repeat, loyal audience.

[PKS44]

Vernon wrote: "Paul I think you're wrong over addmission/restaurant profitability.To get another 1,000 people into a park costs $0 . All the staff, ticketting, machines,rides etc etc are already paid for. To make up 1,000 meals has a physical cost (i.e. the ingredients) JMHO"

Well for another 1000 people maybe there is little extra cost (more wear/tear, maybe need for more staff)- the point is profit margins..It costs alot of money to run the rides, clean and maintain the parks, etc...the overhead is tremendous -so if you compare what that costs to what they take in from admissions it must be a wash or maybe a loss as it is. IT can't be anything like the mark up they can make off of meals...THE really large margins in profits are made on those meals where the ingredients do have a cost but the prices they charge are marked up 100's of times over (popcorn/soda especially are HUGE profit margins-tshirts too!).

If you run a park for 50 million it takes a million people at $50/piece to break even. You may be able to get the same $50 million out of people and spend only $10 million to prepare food and merchandise. (the equation may even be more tilted for food/merchandise- like $500,000 worth of soda to get $50 million in sales! )

Paul

[vernon]

If a park costs say $50 mil a year, it still costs (basically) $50 mil a year whether it gets 900K visitors or 1.1 mill visitors the P or L is decided on how many visitors it attracts either side of that number.
While staff numbers may be cut back slightly to account for number fluctuation the biggest expenses ( land use, ride fees, maintanance, cleaning, transportation etc etc) will remain constant ( the staff may have to work 10% extra harder in their paid hours but they would just "pick up the slack"). A lot of those costs would be there if it attracted NO visitors at all. You can't "retro" guests if they don't come into the park in Jan, you still have to pay the bills. Once you hit "break even " on numbers in the park anything extra ( as long as it isn't blocking "fee paying" customers entry) is profit.

If you need a million people at $50 each to break even and you get a million, you break even.
If you attract an extra 100,000 (for example) by discounting a ticket to 60% ( which effects 100,000 of your "usual" guests) your up $1,000,000 on admissions PLUS what ever 100,000 people spend in your park.

[PKS44]

Vernon- I don't think we are disagreeing here. If you have the base attendance, then everything above that is gotten for very little extra investment, as you described. Of course more people do cause more wear and tear. I would cite the Baltimore Aquarium or the National Aquuarium in Baltimore as an example. Initially it attracted so many people they had to re carpet and repaint way before they had budgeted. Now with Disney parks the question is where to try to get the money-when does attendance reach the break even point for running the parks and how much does it "cost" to generate that kind of attendance (eg new rides/shows/parades,etc) My point is that the Return on Investment is greater by attracting more spending on food and merchandise than on increasing revenue from admissions...I believe the abundance of stores supports the idea that these are the best returns on investment for Disney (same reason casinos invest so much space in slot machines) Little money out/lots of money in=happy management...

Paul

[Muushka]

I have really enjoyed reading everyone's ideas about how Disney should reconsider their idea of a DVC discount for admission.

The theme that I saw in most of the posts was that DVCers were not just looking out for themselves, it was thinking of Disney also.
The 'symbiotic relationship', as it should be.

One idea I thought was good was the Disney Dining Discount like the Florida residents receive. Being as frugal as I am, and having cooking facilities available, this would encourage us to dine out more. Good for Disney, good for us.

I am not sure what the answer to the passes is. I know that I do not look forward to park hoppers because I hate 'commando' style touring. However, Disney has crossed the line (mine that is) with their price of Annual Passes, and their renewal policy.

What I would like to add is that I am afraid that Disney may some day realize what we were saying here on the boards, and for someone like me, it may be too late. We are creatures of habit. With Annual Passes, those habits took years to cultivate. To learn to slow down, and shorten park visits. With the high prices (of park hopper prices), that style of touring is not practical. What we will learn to do is to enjoy visiting parks outside of Disney (USF/IOA). We will learn to just enjoy the resorts and surrounding activities. This will become habit for us. By then, we may not have the desire to go into the parks at all. Who looses then?
:( :(

[vernon]

Paul, we're in agreement, get more people in the doors spending money. :)

[DisneyCrazy]

Veron, while I agree that more people in the parks = more profits I do have to say that a corporation's biggest cost is it's employees. We discovered this a few year ago during an unfortunate budget exercise to cut $5M from our department's budget. I think (educated guess, but a guess non the less) that the margins on admission are slim compared to other items (food and merchandise). Cutting too much of the admission price MIGHT not be in the best interests of the company.

Look at the staffing level difference in the parks in say June vs December - most of the rides are only running at 50% (for instance only one side of the Pirates is running). And it's not just the ride, it the cleaning crew, waste removal, etc.

I think there's a fine line being danced by Disney - they have ALOT of people looking at this (as does any big corporation) and I'm sure they feel they are maximizing profits with their current policy (I can see the graphs as I type ).

[vernon]

IMHO Disney's biggest costs of late have been the pay off to Katzenberg (sp?) , the payoff to the WWoS courtcase and the losses incurred by the Internet and Telecoms/media sides of the organisation. Low level staff salaries at the parks would be miniscule compared to those little rascals LOL.

At minimum wage I don't think an extra 20 cleaners/fastfood outlet/ride attendants/ticketting staff damage the budget as much as three mid level executive. Mike Eisner's bonus is still a HR cost but it doesn't make a park run better, an increase in low level staff by 2% is not going to put the wage bill up by 2% but it would improve the parks JMHO In reality an extra 100,000 guests is 274 per day. How many EXTRA staff are needed to deal with that? 3 maybe 4 . Lets say 4 staff x 12 hours a day x 365 daysx $5 per hour. Extra staff costs somewhere in the region of $85,000. extra earnings ( as previously discussed) $1,000,000 minimum. Seems a reasonable return to me.

DC to cut $5,000,000 from your departments wage budget you either had A SHED load of people or not many on minimum wage and I don't mean to belittle the plight of those at the sharp end .

[DVCajun]

I took this to heart and just emailed member services. I figure it can't hurt, even if the "Powers that Be" don't read it. Besides, if we all start emailing about the same thing, I imagine it WILL get brought to the attention of whoever needs to know. We have their ear-- let's get heard!

[GraceDVC]

I also just emailed DVC with the following:

"As a lover of WDW and a member of the DVC, we wish to request that members be awarded with "Florida resident status," or given the opportunity to purchase "group rate" tickets as are often given to conventioneers, or be able to visit the parks with, possibly, "half day tickets." We have noticed that we now visit the parks less, thereby spending less money at WDW for our meals and gifts. Awarding all DVCers with special rate passes would bring to Disney an abundance of revenue from a large group of people who are consistent year-round visitors to WDW. Why are one-time conventioneers given such special deals? Thinking that DVC members don't need incentives to go into WDW is all wrong; we may love Disney but we also are a cost-conscious group -- that is why we purchased our DVC timeshares in the first place!

[trishy]

I would be sooooo happy if DVC had an earlier PS time prior to the general public. This wouldn't cost Disney a cent. Even if it were a day earlier - it would be nice to not have to fight such a huge phone crowd. Just a simple thought from a simple mind.:D