Emerald Club Counter Service?

[juju]

I am an Emerald Club member and have used the EA in the past. I just noticed that my online reservation says that I will receive Emerald Club counter service for this rental. I made a change on my existing reservation and the first version of the reservation said that my level of service is Emerald Aisle. Anyone know what this is about?

[msdis]

Same here. Did you use any coupon codes? That would explain it as they have to verify and take those from you.

[Beverly Lynn]

it did this to me too and I just went back in and changed it to aisle svc instead.

[juju]

I used the Disney Club codes and the change I made was adding my frequent flyer info in. when I just checked my reservation number again, I see where the price is now higher! The strange thing is after I made my change the rate info was the same as the initial reservation but just changed to counter service. grrrr

[sgtdisney]

It seems that when you make a change to a reservation that was originally set up for Emerald Aisle Service, it defaults to Counter service. I don't know why, but I do know National's web site needs a little work... :) Anyway, like Beverly Lynn mentioned, just go back in and change it back to Emerald Aisle and it should be fine.