Disney Addresses

[DVC-Landbaron]

Disney Addresses


Below is a list of Disney personnel and their addresses. Remember, they would like to hear positive as well as negative. And from what I hear, they really do listen at times!!

I want to thank ParrotHead of WDWBLUES for supplying me the latest info. Now remember, it is the latest according to Parrothead and myself. That doesn't mean that Disney automatically agrees. Unfortunately Ei$ner does not FAX me with the latest personnel changes no matter how much I complain about being included in the loop!!



Send Disney an e-mail HERE (http://disney.go.com/Mail/DisneyWorld/index.html)


Below are current names and addresses for prominent Disney personnel.

Mr. Roy E. Disney
Vice Chairman
The Walt Disney Company
500 South Buena Vista Street
Burbank, CA 91521-4873

Mr. Marty Sklar
Vice Chairman & Principal Creative Executive
Walt Disney Imagineering
1401 Flower Street
Glendale, CA 91221

Mr. Michael Eisner
Chairman & Chief Executive Officer
The Walt Disney Company
500 South Buena Vista Street
Burbank, CA 91521-4873

Mr. Jay Rasulo
Chairman & President
Walt Disney Parks & Resorts
500 South Buena Vista Street
Burbank, CA 91521-4873

Mr. Al Weiss
President
The Walt Disney World Resort
PO Box 10040
Lake Buena Vista, FL 32830

Mr. Lee Cockerell
Executive Vice President of Walt Disney World Operations
1375 Buena Vista Drive
Lake Buena Vista, FL 32830-1000

Ms. Erin Wallace
Vice President
The Walt Disney World Resort
PO Box 10040
Lake Buena Vista, FL 32830

Mr. Karl Holz
Vice President
The Walt Disney World Resort
PO Box 10040
Lake Buena Vista, FL 32830

Mr. Phil Holmes
Vice President of Magic Kingdom Operations
PO Box 10000
Lake Buena Vista, FL 32830

Walt Disney World Guest Communications
PO Box 10040
Lake Buena Vista, FL 32830-0040

Walt Disney World Guest Relations
PO Box 10000
Lake Buena Vista, FL 32830

PARKS
Phil Holmes, VP of The Magic Kingdom
Brad Rex, VP of Epcot
Tom Wolber, VP of The Disney-MGM Studios
Beth Stevens, VP of The Animal Kingdom.

OTHER
Reggie Williams, VP of Sports and Recreation
Mark Mrozinski, VP of Downtown Disney

RESORTS (All are GMs)
All-Stars – Djuan Rivers
Animal Kingdom – Lodge Norm Noble
Boardwalk Resort – Vince Valdes
Caribbean Beach Resort – Mahmud Dhanani
Contemporary – Kent Mitchell
Coronado Springs – Thea Sargent
Disney Institute – Deanne Gable
Grand Floridian – Georgina Sussan
Old Key West Resort – Sonya Deese-Byrnes
Polynesian – Spencer Oberle
Pop Century Resort – Rick Allen
Port Orleans Resort – Keith Bradford
Wilderness Lodge and Fort Wilderness – Rilous Carter
Yacht and Beach Club – Malcolm Ross


The Disney Channel Viewer Services
3800 West Alameda Ave.
Burbank, CA 91505

800 - 874 -1687, ask for programming department.

[Sarangel]

I'd like to leave these on the top of the board as a reference for those of us who may, as events unfold, be moved to share our thoughts with the company we all love so much.

Sarangel

[lrodk]

Orgininally posted by dscoop:

...well, this may or may not violate posting guidelines...but here's the Burbank Disney number...as recommended by the CM I spoke with, call and ask for Presslar's office...call often, yet be civil...express how you don't like the changes, then call back and ask for Roy Disney's office...you can sit at a keyboard and complain or you can take affirmative action...

...emails are nice, but repeated phone calls work best...just don't be hostile...be firm but not threatening...carpe diem, my friends...choose whether to be an ordinary moaner and complainer or an extraordinary activist!!!!

Here's the number you should memorize and call everyday!

(818) 560-1000

scoop.

[karrit2000]

How about addresses for DCL & Disneyland???

[gottaluvdisney]

DCL / president is Matt Ouimet

address is
DCL Guest Communications
PO Box 10238
Lake Buena Vista, FL 32830

email - dcl.guest.communications@disney.com

I am not sure on Disneyland as I have only been there twice.

[hopemax]

The Disney Channel Viewer Services
3800 West Alameda Ave.
Burbank, CA 91505

800 - 874 -1687, ask for programming department.

[DVC-Landbaron]

Right at the top of the first post is a link for E-Mail.


Send Disney an e-mail HERE (http://disney.go.com/Mail/DisneyWorld/index.html)



You can use the one in the above quote as well.

As for specific E-Mail addresses. Sadly, I don't have that info. If anyone else does, send it along and I'll included in the original.

Thanks all!!! And happy writing!!! :bounce:

[SparkyC]

I can't seem to get an email through to Disney Guest Services no matter what I try...

http://disney.go.com/Mail/DisneyWorld/index.html gives an error when you click "send" (each time.)

Mail sent to wdw.guest.communications@disney.com comes back with the following error:
Your message was not delivered to the following recipients:

wdw.guest.communications@disney.com: 550 5.1.1 <wdw.guest.communications@disney.com>... User Unknown

The Walt Disney Company and its affiliates are in the process of an e-Mail system upgrade. The person you intended to send this message to may have had their Internet e-Mail address changed, or it may be unavailable for a short time as part of this process.

If you feel that you have received this non-delivery notice in error, please contact the intended recipient by phone to confirm their address.

Any ideas? I pretty desperately need to get in touch with them.
Thanks!

[kmsbiz533]

Hi

If you are trying to email Guest Communications, try
WDW.Guest.Communications@disneyworld.com

It should work. This set of numbers is great.

Does anyone have the address or number for DisneyStore executives? I would like to contact them.

Thanks for any help you can provide.

Kris

[dennis99ss]

FYI, front desk at AKL told me that norm noble is now at epcot, rick allen is new mgr. (at least as of yesterday, that is what they were saying.)

[BethA]

Does anyone have an address for AKL? thannks

[Nuts4Disney]

This is the address from the Resorts Bd:


Disney's Animal Kingdom Lodge
PO Box 10,000
Lake Buena Vista, FL 32830-1000

http://www.disboards.com/showthread.php?s=&threadid=68312

[hAm53]

Is Reggie Williams in charge of the WWoS? He is listed at Rec & Sports, but I didn't know if it was broken down by venue at all.
Thanks.

~Chris

[Imagineerintraining]

:wizard: Do you know how to contact an Imagineer? :wizard:

[louisaho]

any know Disney event production's manager address. or email?
thanks a lot

[Doc Grumpy]

Can I ask what people's experiences of complaining to WDW are? I wrote a letter to DCL 5-6 weeks ago and have yet to receive an acknowledgment, let alone any kind of resolution. Should I just expect
1. to be ignored,
2. receive a placatory reply from an underling, or
3. receive an indepth reponse which indicates they have taken note of my concerns?

Many thanks :sad2:

Doc Grumpy

[BethA]

Do you mind saying what problems you had?
I have received calls from WDW and did get a letter back from DCL but it took quite some time.
Beth

[Donald's 1st Mate]

To my amazement I received a reply this morning (do they read these boards??)

Unfortunately the reply was a placatory response from an underling giving no indication of what they had done about the issues I'd raised (some of which were serious safety concerns regarding DCL - I am a family practitioner in the Royal Air Force and my husband is an engineer in the Royal Navy and between us we had identified and raised these concerns whilst at sea and on our return in writing because they weren't dealt with to our satisfaction by on boards services). The tone was one of disinterest, almost as though it was too much effort to respond at all.

We didn't want compensation etc just someone to investigate the issues and give us a reassurance about taking our safety seriously. This has not happened - do I write again complaining about the response or do I let it go and hope we're not proved right?:scratchin

Doc Grum py (signed in under my husband board name)

[BethA]

Was the person replying from DCL?
If the issues were safety related I might send another letter or try to obtain a phone number to be sure someone is realy aware of your concerns.

[ChipandDale]

As I was travelling with you on the ship I was concerned that the safety of the ship and the passengers was compromised by the crew. If, thank God it didn't, there was a need for an evacuation of the ship during the pin fiasco there would have been choas. Perhaps DCL would like the matter investigated by Lloyds of London the insurers :rolleyes:

[Pkdcoastrs]

Hey everybody!

I'm looking for the email address / real address / phone # of the Head Of Transportation.

We had a REALLY out of it bus drive one day coming home from Typhoon Lagoon and what we experienced is basically impossible to type because it was that STRANGE. The bus driver didn't "do" anything wrong, he was just really NASTY and not-accomidating to the guests on his bus.

We talked to Concierge and a day later we found out the person had not documented our conversation like he said he would (told us he would foward it to transportation or his manager at least). After a few days we checked back and the cast member could not find anything about our situation in their computers.

My parents eventually were able to talk to the manager at the time (I do not think it was the overall manager of the resort) and he was great, giving us the email address to contact and such.

It's hard though to "complain" about something without sounding like a soured-vacation'er ...... We don't want anything out of this in the sense of free nights or whatever, we just don't want this to happen to other guests and have it ruin their vacation!

Well if anyone can help us, thank you!

Mike

[DisneyProjectTracker]

Does anybody know where I can find a biography for the VP of Epcot, Brad Rex. I've been searching the internet non-stop and still can't find anything.

[pr surfer]

the email address format is firstname.lastname@disney.com or firstname.middleinitial.lastname@disney.com

eg. john.doe@disney.com, john.w.doe@disney.com

[BethA]

I believe Al Weiss's positon has changed--who replaced him and how do I contact them?

[Lancer]

Just a note based on my personal experiences. I have written Disney after each trip to acknowledge castmembers who made my trip a little more magical and to let them know what I liked and didnt like. I have been contacted by either phone or email each time within a couple weeks to thank me for the letters. I am sure Disney gets thousands of letters every week so I can understand why it may take so long. On some of the backstage tours I have taken, I had noticed letters from guests on bullentin boards in the hallways of backstage areas.

One word of caution though. In the first letter I wrote(1997), I suggested that they have a DVD of all the parks parades and night time shows. I went on to suggest the best views for recording the fireworks and so on. I did get a reply from a Disney paralegal saying that Disney can not accept anything that has "creative elements" and my letter is being returned but thanked me for my interest. Thinking the creative elements involved the camera angles, I deleted the reference and resent the letter. I got another reply from their legal department asking me to refrain from submitting any more "creative suggestions". I did and have not had any problems since.

Bottom line, do write, tell them of problems you had, what you liked or disliked, but because of legal reasons they wont accept unsolicited suggestions

[coolkidhann95]

Disney Addresses


Below is a list of Disney personnel and their addresses. Remember, they would like to hear positive as well as negative. And from what I hear, they really do listen at times!!

I want to thank ParrotHead of WDWBLUES for supplying me the latest info. Now remember, it is the latest according to Parrothead and myself. That doesn't mean that Disney automatically agrees. Unfortunately Ei$ner does not FAX me with the latest personnel changes no matter how much I complain about being included in the loop!!



Send Disney an e-mail HERE (http://disney.go.com/Mail/DisneyWorld/index.html)


Below are current names and addresses for prominent Disney personnel.

Mr. Roy E. Disney
Vice Chairman
The Walt Disney Company
500 South Buena Vista Street
Burbank, CA 91521-4873

Mr. Marty Sklar
Vice Chairman & Principal Creative Executive
Walt Disney Imagineering
1401 Flower Street
Glendale, CA 91221

Mr. Michael Eisner
Chairman & Chief Executive Officer
The Walt Disney Company
500 South Buena Vista Street
Burbank, CA 91521-4873

Mr. Jay Rasulo
Chairman & President
Walt Disney Parks & Resorts
500 South Buena Vista Street
Burbank, CA 91521-4873

Mr. Al Weiss
President
The Walt Disney World Resort
PO Box 10040
Lake Buena Vista, FL 32830

Mr. Lee Cockerell
Executive Vice President of Walt Disney World Operations
1375 Buena Vista Drive
Lake Buena Vista, FL 32830-1000

Ms. Erin Wallace
Vice President
The Walt Disney World Resort
PO Box 10040
Lake Buena Vista, FL 32830

Mr. Karl Holz
Vice President
The Walt Disney World Resort
PO Box 10040
Lake Buena Vista, FL 32830

Mr. Phil Holmes
Vice President of Magic Kingdom Operations
PO Box 10000
Lake Buena Vista, FL 32830

Walt Disney World Guest Communications
PO Box 10040
Lake Buena Vista, FL 32830-0040

Walt Disney World Guest Relations
PO Box 10000
Lake Buena Vista, FL 32830

PARKS
Phil Holmes, VP of The Magic Kingdom
Brad Rex, VP of Epcot
Tom Wolber, VP of The Disney-MGM Studios
Beth Stevens, VP of The Animal Kingdom.

OTHER
Reggie Williams, VP of Sports and Recreation
Mark Mrozinski, VP of Downtown Disney

RESORTS (All are GMs)
All-Stars – Djuan Rivers
Animal Kingdom – Lodge Norm Noble
Boardwalk Resort – Vince Valdes
Caribbean Beach Resort – Mahmud Dhanani
Contemporary – Kent Mitchell
Coronado Springs – Thea Sargent
Disney Institute – Deanne Gable
Grand Floridian – Georgina Sussan
Old Key West Resort – Sonya Deese-Byrnes
Polynesian – Spencer Oberle
Pop Century Resort – Rick Allen
Port Orleans Resort – Keith Bradford
Wilderness Lodge and Fort Wilderness – Rilous Carter
Yacht and Beach Club – Malcolm Ross


The Disney Channel Viewer Services
3800 West Alameda Ave.
Burbank, CA 91505

800 - 874 -1687, ask for programming department.




OMG Roy is still alive i have to do a report on his brother in two days!

[2Xited4Disney]

I am going to assume you are thinking of Roy O Disney.... Walts Brother. He passed away in the early 70's and would be 116 years old.... Roy E Disney is Roy O's son...(as well as Walts nephew) Roy is also getting long in the tooth I believe he is 76

I know it gets confusing here is a little family tree
______________
{ }
Walt-Lillian Roy O-
}
Roy E------

[karrit2000]

To the moderators of this board:

Is there any chance of locking this thread & getting a new updated list since this is almost 5 years old and many of the people listed are long gone?

[Sarangel]

I've unstuck this thread, which will let it die a painless death. If someone wants to post a list of addresses that is more current, I'd be happy to stick it to the top of the board, I just don't have time to do the research.

Sarangel

[karrit2000]

Thank you.