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BattyKoda
05-16-2005, 10:21 AM
As mentioned on previous posts, my wife and I had to cut our trip very short, due to a family medical emergency. While Disney turned out to be a royal pain in regards to a refund, Jetblue was the exact opposite, they got us on the next available flight and waived all fees. The flight was great, but the customer service was even better.

debster812
05-16-2005, 10:34 AM
I'm sorry about your medical emergency, but nice to hear that JetBlue stepped up. We've always been quite pleased with them, and their service