View Full Version : Just incredible-Only Full screen Incredibles available at Disney Store
Texowl2
03-16-2005, 08:35 AM
yet another sign of the downgrading of Disney. I went to pick up my preordered Incredibles today at the Disney Store after having to reverse my Incredibles online purchase when I was told that only full screen was available online (gotta get those Lithos, ya know). When I picked it up at the Disney Store, I was told that they would only have full screen, well I took it anyway, went to Best Buy, got widescreen and some other lithos), and will be returning to the Disney Store to get a refund. Very sad-from those days when going to the Disney Store was quite the experience.....
Mickeycrazy
03-16-2005, 11:53 AM
That's horrible! I was considering picking this up today at the Disney Store as a show of support. No way will I purchase "Fool-screen" titles. Widescreen only please!
rocketriter
03-16-2005, 12:05 PM
The term "full-screen" is an oxymoron. It really means "less than the full theatrical screen."
gapere
03-16-2005, 07:01 PM
and will be returning to the Disney Store to get a refund. Very sad-from those days when going to the Disney Store was quite the experience.....
Be advised that you may be asked to return the lithos you got when you pre-ordered. I went to pick up my pre-order when I was told only fool screen was available. I promplty wanted to get a refund but was told I needed to turn in the lithos. My wife and I decided to give the fool screen to my nephew (so we can keep the lithos) but I hope he doesn't cuss us out for giving him this. He's only three so we should be ok....
What an incredibly short sighted decision this was by Disney/Chidren's place or whoever is running the stores now. Look in any electronics store and all you see is WIDESCREEN TV's. Why would I want a DVD that is not in the correct aspect ratio? Amazing.
chrissyt27
03-16-2005, 07:10 PM
I was half way out the door when I looked in the bag and noticed that I had a full screen version so I turned back and said that I preferred the wide screen and was told that’s all they had. I stood there in shock for a minute. I think that they should have said before I purchased it. I haven’t opened it so I think I will take it back. Wal-mart is cheaper anyway.
Chrissy
Crazy Hakim
03-17-2005, 08:03 AM
Check this offer:
http://www.ecost.com/ecost/shop/detail.asp?DPNo=523402
FYI:
http://dvdpricesearch.com/cgi-bin/dvdcalc2
WebmasterCricket
03-17-2005, 08:51 AM
FYI, Pixar features are not pan-and-scan 1.33:1, they are rebuilds with vertically extended master generated backgrounds. The theatrical feature is 2.39:1 anamorphic however, which is by definition a superior format if your equipment can handle it properly. Both formats include all of the theatrically displayed animation.
To my knowledge, Pixar is the only studio to do this.
Mickeycrazy
03-17-2005, 07:28 PM
FYI, Pixar features are not pan-and-scan 1.33:1, they are rebuilds with vertically extended master generated backgrounds. The theatrical feature is 2.39:1 anamorphic however, which is by definition a superior format if your equipment can handle it properly. Both formats include all of the theatrically displayed animation.
To my knowledge, Pixar is the only studio to do this.
Actually, you are wrong about this. The film has been pan & scanned, HOWEVER, Pixar will recompose certain shots that are hurt by panning an scanning. The entire movie IS NOT recomposed. Brian Bird, himself, on disc 2 mutters under his breath about full screen. Pixar did the same in "A Bug's Life".
Probably half of the "A Bugs Life" transfer was panned and scanned as well. They only recomposed/re-rendered on shots where a standard cropping would not yield a satisfactory 4:3 composition. You would have to pick a section of the film where the widescreen composition is really using the whole frame to be sure.
Disney is an amazing paradox. The release brillantly done Vault titles, Platinum collections, and Treasures, then screw up something like this, or by releasing "Follow Me Boys" in fool-screen only.
Bottom-line No OAR, No sale! So Best Buy happily took my money, and gave me a cool lithograph. The Disney Store lost my sale.
WebmasterCricket
03-18-2005, 08:27 AM
See this is why I don't like sticking up for something that I assume to be true from past performance. That's right when they stab you in the eye with a pointy stick. I'm guessing it's been done in the name of "family friendlyness" or some other marketing excuse.
Sad.
MommyBoo!
03-18-2005, 10:05 AM
I ordered the fullscreen from Disney Direct to get the lithos, pin and plush. We really wanted the widescreen and figured we would give the fullscreen to someone else. We got the movie in the mail on Monday from Disney Direct and it was widescreen!! We were really happy but I wonder how the people who wanted fullscreen and got widescreen felt?
Kelly Grannell
03-19-2005, 09:48 AM
They should be thankful that they get the full movie instead of the chopped-up-on-the-sides version. ;)
Why wouldn't you be asked to return lithos? Because you don't like the product offered? You want a gift given to you with a purchase without a purchase? So they goofed. Big deal. It was a mistake. How many mistakes did Disney Stores make prior to being bought out? Being a previous cast member I can tell you it was alot. Get over yourself.
Kelly Grannell
03-19-2005, 12:21 PM
I don't think this is a "goof". Statistics suggests that more than 60% of DVD sales are Widescreen. Don't tell us that Disney Store is not aware of this statistic.
This is deliberate.
I don't think this is a "goof". Statistics suggests that more than 60% of DVD sales are Widescreen. Don't tell us that Disney Store is not aware of this statistic.
This is deliberate.
How would you know it is not a ordering goof?
What is there to gain by this great scam? You don't have to receive their product. Furthermore it would be silly to ever let someone keep lithos if they return product. Considering the prices are always higher at the Disney Store.
Don't shop there. I think it is funny that people are complaining and saying that it is basically going downhill. The Disney Store had reached rock bottom years ago. Customer relations suck at the parks as well. I guess that would be Children's Place problem as well. My beef isn't with people not happy with product. That is understandable. But the fact that one gets upset because The Children's Place would ask for a litho back is laughable. Thousands of thousands would then pre-order to only ask for a refund at the time to pick up, keep the litho, and go to places like Ultimate Electronics buy the DVD for 11.95 and get a 5 dollar gift card. I mean I guess they should just hand product over as people walk by. :sad2:
MommyBoo!
03-19-2005, 03:51 PM
They should be thankful that they get the full movie instead of the chopped-up-on-the-sides version. ;)
:teeth: :teeth: :teeth:
MommyBoo!
03-19-2005, 03:57 PM
Why wouldn't you be asked to return lithos? Because you don't like the product offered? You want a gift given to you with a purchase without a purchase? So they goofed. Big deal. It was a mistake. How many mistakes did Disney Stores make prior to being bought out? Being a previous cast member I can tell you it was alot. Get over yourself.
OK, I know that I've gotten very little sleep lately, so I may have missed it but, where did anyone say that they were going to return the movie without the lithos? It seems to me that the OP said that they found lithos elsewhere with the dvd version they wanted and were going to return to Disney for a refund. They never said that they were not going to return the lithos did they? Or did I miss that? In which case (in my best Emily Litella voice), never mind.
MommyBoo!
03-19-2005, 04:01 PM
I don't think this is a "goof". Statistics suggests that more than 60% of DVD sales are Widescreen. Don't tell us that Disney Store is not aware of this statistic.
This is deliberate.
I had to wonder about this too. Lots of people like those lithos and extras. And some are going to pay to get them and still get the widescreen elsewhere. Which was what I was going to do with this movie. :teeth: However, being that I am not rich, I would not do this with all of the movies and then would probably stop collecting the lithos, etc.
I ordered the fullscreen from Disney Direct to get the lithos, pin and plush. We really wanted the widescreen and figured we would give the fullscreen to someone else. We got the movie in the mail on Monday from Disney Direct and it was widescreen!! We were really happy but I wonder how the people who wanted fullscreen and got widescreen felt?
I ordered 2 from disneydirect and got 2 widescreen ones, no fullscreen. I called and they told me that the shipment did not arrive and they had not gotten any fullscreen. They told me to keep my widescreen version and in April they would send me 2 fullscreen versions. (we'll see). Anyway I thought I could possibly exchange the widescreen at a Disney Store for fullscreen. I shouldn't have to return the litho, since it's not a return, just an exchange. I'm afraid if I wait for disneydirect to fix the order, it might be too late to exchange or return.
Be advised that you may be asked to return the lithos you got when you pre-ordered. I went to pick up my pre-order when I was told only fool screen was available. I promplty wanted to get a refund but was told I needed to turn in the lithos. My wife and I decided to give the fool screen to my nephew (so we can keep the lithos) but I hope he doesn't cuss us out for giving him this.
Mommyboo this is what I am referring too.
Be advised that you may be asked to return lithos?
My point is why wouldn't you be asked?
You basically entered into a contract. You purchase this dvd and we will give you lithos. You break the contract by not purchasing you SHOULD be asked to return the lithos. Did they advertise it as a widescreen you would be purchasing? Or was it an assumption? Why not be angry at Disney/Pixar. for distributing it in full screen? Why just stop and put blame on Children's place? Furthermore, I don't even know if TCP was in charge of making these orders considering that Disney Store product will have a 2 year lag because Disney buyers purchase in advance. I have no idea if this is a oversight or what it is. I definately wouldn't have the ignorance to just blame a company not knowing the facts. Quick to blame and call deliberate. Even though I don't see what TCP gain is to selling only fullscreen. Or how it is a scam in any way. I didn't even think they would continue the tradition of offering lithos.
I ordered 2 from disneydirect and got 2 widescreen ones, no fullscreen. I called and they told me that the shipment did not arrive and they had not gotten any fullscreen. They told me to keep my widescreen version and in April they would send me 2 fullscreen versions. (we'll see). Anyway I thought I could possibly exchange the widescreen at a Disney Store for fullscreen. I shouldn't have to return the litho, since it's not a return, just an exchange. I'm afraid if I wait for disneydirect to fix the order, it might be too late to exchange or return.
I am curious how that will work out for you. Please update when this happens. You shouldn't have to considering it is would basically be an exchange. However, you aren't exchanging product with the same company. Do they still take Disney Direct returns? Good luck, I hope it works out.
MommyBoo!
03-19-2005, 04:30 PM
OK, I get it, it wasn't the OP (I seem to have stuck on that). I really need more sleep. Although, I think the store should have told them when they preordered that there would only be fullscreen. I can just imagine all of the headaches this has caused.
Kelly Grannell
03-19-2005, 08:15 PM
Also anybody buying the fool screen version should at least get a 60% off retail because you're only getting approximately 40% of the entire screen-width anyway. :)
TinaMedley
03-19-2005, 11:22 PM
When we started the pre-sale we didn't know that we were only going to do the full-screen. When we found out that we were only doing full screen (2 weeks after we started) we were supposed to tell the people who ordered it that it was full screen (at least thats what I did). The people who wanted wide screen and didn't know, we would refund the money, but the lithos needed to be returned also. It has always been that way with any of our pre-sales.
LIFERBABE
03-19-2005, 11:52 PM
I think saying "be advised" is just that. No one was balking at having to return the litho's just advising they need to be returned and if they mean more to you than the WS DVD you may want to look at other options like gifting the DVD and keeping the lithos.
I thought the post was helpful as most people would assume they could exchange the DVD and not take the lithos to the store only to find out that's all they have and then request a refund and couldnt get one because they didnt have the lithos.
We purchased our copy at Best Buy and received the Lithos.
I think saying "be advised" is just that. No one was balking at having to return the litho's just advising they need to be returned and if they mean more to you than the WS DVD you may want to look at other options like gifting the DVD and keeping the lithos.
I thought the post was helpful as most people would assume they could exchange the DVD and not take the lithos to the store only to find out that's all they have and then request a refund and couldnt get one because they didnt have the lithos.
We purchased our copy at Best Buy and received the Lithos.
The fact that someone would ask for a refund without the lithos is amazing. I think it is funny how you interpret as "no one balking" and I interpret as someone who is. I like that you think you are right. This being type and not speech I will concede that it may have been just an informational tone. However, since I was previously employed with the store for many years I witnessed the actions of many returns on gifts with purchase and so on. I don't know the intention of the post and frankly neither do you. But the fact that the refund was even a question is astonishing to me.
The whole tone of the thread was negative, starting off with "downgrading". Not to even mention that people are acting as if it some scam. Doesn't even matter. Bottom line is if you purchase something to receive something for free expect expect expect to have to return it if you don't want to keep your original purchase.
gapere
03-20-2005, 05:22 AM
The fact that someone would ask for a refund without the lithos is amazing. I think it is funny how you interpret as "no one balking" and I interpret as someone who is. I like that you think you are right. This being type and not speech I will concede that it may have been just an informational tone. However, since I was previously employed with the store for many years I witnessed the actions of many returns on gifts with purchase and so on. I don't know the intention of the post and frankly neither do you. But the fact that the refund was even a question is astonishing to me.
The whole tone of the thread was negative, starting off with "downgrading". Not to even mention that people are acting as if it some scam. Doesn't even matter. Bottom line is if you purchase something to receive something for free expect expect expect to have to return it if you don't want to keep your original purchase.
OK you need to get over your self. I was merely trying to inform all of those people, who like myself, specifically get Disney DVD's from the store for the lithos. How did my post start of as "downgrading"?? I asked for a refund and was told to return the lithos. Fine. I didn't make a stink or try to cheat Disney in anyway or demand the lithos as a gift. I was trying to let everyone know to bring your lithos if you want a refund as most folks will find out it was full screen only when they went to pick it up so hopefully I can save them a trip. Perhaps I should have said bring your lithos with you.... But I'm sure you would have complained about that too :rolleyes2
I am curious how that will work out for you. Please update when this happens. You shouldn't have to considering it is would basically be an exchange. However, you aren't exchanging product with the same company. Do they still take Disney Direct returns? Good luck, I hope it works out.
I looked up the return policy on disneydirect and it still says that returns can be returned to TDS, except collectibles. I'll let you know because I'm planning to try today.
OK you need to get over your self. I was merely trying to inform all of those people, who like myself, specifically get Disney DVD's from the store for the lithos. How did my post start of as "downgrading"?? I asked for a refund and was told to return the lithos. Fine. I didn't make a stink or try to cheat Disney in anyway or demand the lithos as a gift. I was trying to let everyone know to bring your lithos if you want a refund as most folks will find out it was full screen only when they went to pick it up so hopefully I can save them a trip. Perhaps I should have said bring your lithos with you.... But I'm sure you would have complained about that too :rolleyes2
I'm not "complaining". I'm merely pointing out that it is amazing that one would even ask to return something without the "gift". Even though it is not a "gift". Considering it is something you get with a required purchase. Another thing I never said you said downgrading. I said the Thread was negative not your post. I even admitted that I don't know what your intent was considering it is type and sometimes the tone can come off differently. But since you can't seem to understand this than maybe you do need to get over yourself.
sc9500
03-20-2005, 03:00 PM
I was at the Disney Store on 5TH Ave (NYC) this morning and for what its worth, they had both versions there. :scratchin
I am curious how that will work out for you. Please update when this happens. You shouldn't have to considering it is would basically be an exchange. However, you aren't exchanging product with the same company. Do they still take Disney Direct returns? Good luck, I hope it works out.
Just an update. I did go to my local Disney Store today and they happily exchanged my 2 widescreens for 2 fullscreens. No problems at all. I had checked disneydirect online for the return policy and it did still say that TDS will take returns, except collectibles. So I guess the policy is still in force.
Just an update. I did go to my local Disney Store today and they happily exchanged my 2 widescreens for 2 fullscreens. No problems at all. I had checked disneydirect online for the return policy and it did still say that TDS will take returns, except collectibles. So I guess the policy is still in force.
I'm glad that worked out for you. I wonder how long they will accept returns. I can only imagine that it was in the contract and it must have had a time limit on it. Most likely when they start DisneyStore.com. Or perhaps a couple of years when the product changes completely over.
Sarangel
03-20-2005, 11:16 PM
Just a reminder to play nice on this thread... Remember, no name calling, no personal attacks. Feel free to disagree, just remember to disagree with the subject matter and not the individual posting it.
Sarangel
CaipiraBob
03-21-2005, 05:53 AM
"Full Screen" is a ridiculous rip-off. All one needs to do with newer players or TVs is simply adjust the "aspect" of the wide-screen image. Same results.
Kelly Grannell
03-21-2005, 08:57 AM
or with some players, press the "zoom" button. It's available on any Philips, Yamaha, Panasonic, Denon, and Samsung players. It's also available in every lesser-known brands (those $30 WalMart specials ).
barbara ann
03-24-2005, 07:11 AM
Just curious. If I remember the store's presale right, you also got 15% off any additional purchase you made when you bought the presale, besides getting the lithos. Are guests required to pay back that 15% if they ask for a refund? In some cases it would probably end up being more than what they paid for the dvd!!!
boston1029
03-24-2005, 10:25 AM
Guests were allowed to keep the original 15% off their purchase, the lithographs and they could use their 15% off coupon. I am very glad that for the most part, the widescreen nightmare is over.
MinnieGirl33
03-25-2005, 08:45 PM
I totally understand having a preference for the widescreen but PLEASE remember that the cast member standing in front of you is not the one you should be/may have already screamed at. They had nothing to do with it & no knowledge of it until just prior to release.
Comments regarding dissatisfaction should be relayed to Guest Services. Let your voice be heard.
::MinnieMo
I ordered 2 from disneydirect and got 2 widescreen ones, no fullscreen. I called and they told me that the shipment did not arrive and they had not gotten any fullscreen. They told me to keep my widescreen version and in April they would send me 2 fullscreen versions. (we'll see). Anyway I thought I could possibly exchange the widescreen at a Disney Store for fullscreen. I shouldn't have to return the litho, since it's not a return, just an exchange. I'm afraid if I wait for disneydirect to fix the order, it might be too late to exchange or return.
Just an Update. Disneydirect is great! I just got the confirmations that I have 2 more movies on the way. So I get 2 movies for the price of one. The nice part was that when I called disneydirect and asked about returning my movies, there was no hassle and the CM was the nicest person ever. She told me no problem, it was their fault because their shipment had not arrived and they would send me the movies when they arrived. When I asked about returning my 2 widescreen movies, she said keep them as a bonus. Now that's customer service! I guess the 2 extra movies will find their way to someone's Easter basket!
greenyskp
03-27-2005, 11:20 PM
umm.... You can walk into ANY wal-mart and exchange an unopened DVD. Even the Disney Store versions. I used to work at Wal-Mart. Just go get the widescreen version, go to customer service and tell them you want to exchange. and you dont have a receipt. Thats all you need to say. You shouldnt have a problem. And if you do, get a CSM and raise heck. Wal-mart will go to all lengths to appease. :wave:
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