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jpeltier
03-09-2005, 12:11 PM
Hi,
We have a reservation in my husband's name.We have the AP rate. Can I buy a child's AP for my daughter and use it at check-in or does the AP have to be in my husband's name?

doodlebug
03-09-2005, 02:23 PM
I am on the phone right now with Harriett and she is telling me that it can be a childs AP for the AP discount even if the room is in another name... I have asked her 3 times if this is okay and she has reassured me it is!!!

skiwee1
03-09-2005, 02:28 PM
I did it so I know it can be done. This may have changed since last year but I doubt it. I called the other day for something else but asked them while I had them on the phone and they did indeed confirm it. You might want to get that in writing though!

doodlebug
03-09-2005, 02:30 PM
Okay so make that 4 times I asked her... Just don't want anything to go wrong when I arrive!

Laugh O. Grams
03-09-2005, 02:32 PM
I would be very surprised if they even asked you to show it at the resort. We have had APs forever, and stayed, using the discounts almost every time, at WDW resorts at least twice a year and have never been asked to show proof. I had heard on the DIS that they were cracking down and checking everyone starting this year, but we stayed at AKL last month and again, were not asked to show it. Enjoy your trip!!!

jpeltier
03-09-2005, 06:05 PM
Thanks ya'll.

NancyIL
03-09-2005, 06:13 PM
I realize that a child's AP costs less than an adult's, but I'd want the person in my family most likely to use it to have it. A mom or dad might make a solo or adults-only trip to WDW, but a child would not. In order to get the Disney Dining Experience card with the $25 AP discount, the member has to be 21 or older.

skiwee1
03-09-2005, 06:19 PM
I realize that a child's AP costs less than an adult's, but I'd want the person in my family most likely to use it to have it. A mom or dad might make a solo or adults-only trip to WDW, but a child would not. In order to get the Disney Dining Experience card with the $25 AP discount, the member has to be 21 or older.

Right but if the family plans on going together a lot then a child's AP is just fine. I have APs for all of us but am not interested in the DDE so it wouldn't matter to me if I had the DDE or not.

bytheblood
03-09-2005, 06:23 PM
I have always understood that Guest Services is a higher level than CRO. I am under this impression because when CRO puts you on hold to verify information, they contact Guest Services.

I sent an email to Guest Services asking the same question (just this week) and here was the reply I received.

Hope it helps.....

3/8/05

My question:
Hello, I have a few questions about annual passes, please. My family and I are considering a vacation to Walt Disney World. We were also considering an annual pass.

1. If we choose to use the AP to get an available discount on our resort stay, does the pass have to be in the name of the person who is booking the room or just one of the guests on the reservation?

2. If the only requirement is that is must be one of the guests on the reservation, can it be a child?

Thank you

Guest Services Reply:
Thank you for contacting the Walt Disney World. Resort.

In response to question 1: The person who is the Annual Pass holder can book up to three rooms and must be staying in one of the accommodations in order to extend the discount to all who are traveling.

In response to question 2: Our Pass holder discount is mainly focused for paying Adults. At this time the Pass holder must be 18+ of age.

NancyIL
03-09-2005, 06:29 PM
I have always understood that Guest Services is a higher level than CRO. I am under this impression because when CRO puts you on hold to verify information, they contact Guest Services.

I sent an email to Guest Services asking the same question (just this week) and here was the reply I received.

Hope it helps.....

3/8/05

My question:
Hello, I have a few questions about annual passes, please. My family and I are considering a vacation to Walt Disney World. We were also considering an annual pass.

1. If we choose to use the AP to get an available discount on our resort stay, does the pass have to be in the name of the person who is booking the room or just one of the guests on the reservation?

2. If the only requirement is that is must be one of the guests on the reservation, can it be a child?

Thank you

Guest Services Reply:
Thank you for contacting the Walt Disney World. Resort.

In response to question 1: The person who is the Annual Pass holder can book up to three rooms and must be staying in one of the accommodations in order to extend the discount to all who are traveling.

In response to question 2: Our Pass holder discount is mainly focused for paying Adults. At this time the Pass holder must be 18+ of age.

Bytheblood - congrats - that was your 1000th post!

jpeltier
03-09-2005, 06:33 PM
:goodvibes Thanks again

doodlebug
03-09-2005, 07:04 PM
Now see Harriett never told me that the DDE cardmember has to be 21 nor at anytime say they had to be over 18???????

cobbler
03-09-2005, 07:05 PM
Yes it is true to get the DDE you have to be over 21 because you receive discounts on alcholic beverages and therefore need to be 21.

swilphil
03-09-2005, 07:15 PM
I was told by 2 CMs when I booked for our Spring break trip that it had to be an adult AP. If you can get it in writing saying that it's okay for it to be a child's AP, then go for it. It sounds like from bytheblood's post that it may be difficult to do that now. I went ahead and bought 1 adult AP because I didn't want to have to pay rack rate at check in. I'm still coming out ahead of the game.

doodlebug
03-09-2005, 08:33 PM
Dang I wish they could get their stories straight... I just called again and spoke with a nice CM that couldn't answer the age question for DDE and AP so he asked his supervisor and they didn't know for sure. DDE is closed so nothing I can do until I talk to them tomorrow and if there is an age limit I will have to then call Ticketing myself to get my AP thing figured out!

off to neverland
03-09-2005, 08:36 PM
I am on the phone right now with Harriett and she is telling me that it can be a childs AP for the AP discount even if the room is in another name... I have asked her 3 times if this is okay and she has reassured me it is!!!

I talked to CRO today and two seperate people told me you COULDN't use the child's AP to get the discount... I couldn't believe it, since I've read differently.

However, I'd go with what Guest Services is saying, since they do seem to be the authority.

Good luck!

CarolA
03-09-2005, 08:38 PM
Well, the name on the DDE card has to equal the name on the AP and they ask for ID when you use the DDE (at least they have with me) (And DDE checks, they will ask for the AP number before issuing you a DDE) I have also heard that if you pay with a CC or room key they verify the names match. I think that if you want DDE you need an adult AP to go with it.

NancyIL
03-09-2005, 08:41 PM
Now see Harriett never told me that the DDE cardmember has to be 21 nor at anytime say they had to be over 18???????

Well, since the AP holder is the one ordering the DDE card and charging it to their credit card, and is also able to get a card for their spouse....it makes sense that the AP holder has to be over the age of 9! ;)

doodlebug
03-09-2005, 08:46 PM
Well, since the AP holder is the one ordering the DDE card and charging it to their credit card, and is also able to get a card for their spouse....it makes sense that the AP holder has to be over the age of 9! ;)

That's why I asked Harriett 4 times if it was okay because I wasn't sure and I thought someone at Disney would have the right answer

DMRick
03-09-2005, 08:48 PM
Guest Services Reply:
Thank you for contacting the Walt Disney World. Resort.

In response to question 1: The person who is the Annual Pass holder can book up to three rooms and must be staying in one of the accommodations in order to extend the discount to all who are traveling.

In response to question 2: Our Pass holder discount is mainly focused for paying Adults. At this time the Pass holder must be 18+ of age.
****************
Yours is written totally different from mine. Mine is totally canned. I'll be holding onto mine for sure.

Can you please PM the name of the person who wrote yours? I'd like to respond to it since my letter is different, wiht a different answer.. Interesting that the AP website doesn't have those requirements, and different things are being told to different people. Yours is the first guest services note I've ever seen responde to like that. They also answered you quickly..in one day. I'm impressed. Mine took over a week, and I got yet another survey today to see how they did. Well, if they are going to start giving out different info, then they didn't do so well.
Thanks.

DMRick
03-09-2005, 08:56 PM
I just fired off another letter to guest services about using a child's AP. I told her I hadn't even filled out the "how did we do" survey from the last time I asked this question, and here I am getting the same question clarified...for the third time LOL.
I still would like the person who signed yours though, in case my new one is different. I'll post either way when I hear back, although I generally don't hear back for several days to a week.

bytheblood
03-09-2005, 08:59 PM
Yours is written totally different from mine. Mine is totally canned. I'll be holding onto mine for sure.

Can you please PM the name of the person who wrote yours? I'd like to respond to it since my letter is different, wiht a different answer.. Interesting that the AP website doesn't have those requirements, and different things are being told to different people. Yours is the first guest services note I've ever seen responde to like that. They also answered you quickly..in one day. I'm impressed. Mine took over a week, and I got yet another survey today to see how they did. Well, if they are going to start giving out different info, then they didn't do so well.
Thanks.


Rick - Here is the full thing......

Dear XXXXXXXXX,

Thank you for contacting the Walt Disney World. Resort.

In response to question 1: The person who is the Annual Pass holder can book up to three rooms and
must be staying in one of the accommodations in order to extend the discount to all who are
traveling.

In response to question 2: Our Pass holder discount is mainly focused for paying Adults. At this
time the Pass holder must be 18+ of age.


Sincerely,

Kearly Velez

WDW Online Communications

DMRick
03-09-2005, 09:16 PM
Thank you. I'll wait until I hear back and if mine is different from yours, I'll give the name of the person who wrote you. If it's the same, I'll give the name of the people who wrote the first two to me. I'd like to know just what is going on, and why different answers are being given.
I already got a note from them saying they got the email, and usually I hear several days later and then get a follow up phone call. I've noticed lately that letters people are getting are way different from the usual. Especially a strange one about reusing mugs last week.
In any case, I can't wait to see what my response will be, since it will be the third time I've written now LOL..heck, and I have an adult AP.

Luv2Roam
03-09-2005, 09:42 PM
Some DISNEY DINING EXPERIENCE info:
Must be 21 years of age or older.
Members receive a 20% discount on all food and beverage (including alcohol) for up to 10 people at participating table-service Disney restaurants.
Discount applies to member's check only.
One Disney Dining card per table.
Two cards cannot be combined.
Member must be present to receive discount.

doodlebug
03-10-2005, 07:36 AM
Some DISNEY DINING EXPERIENCE info:
Must be 21 years of age or older.
Members receive a 20% discount on all food and beverage (including alcohol) for up to 10 people at participating table-service Disney restaurants.
Discount applies to member's check only.
One Disney Dining card per table.
Two cards cannot be combined.
Member must be present to receive discount.


Thanks for posting this.. Can you tell me where you got this? Is it on your DDE card or info you received from them... Guess I need to call ticketing early this morning and get them to change my AP from a child to an adult

riu girl
03-10-2005, 08:05 AM
I e-mailed guest services earlier this year with the same question and was told in no uncertain terms that the AP holder COULD be a child. It was stated in the e-mail that as long she on the ressie (but does not have to be the person actually making the ressie), we can use a child AP at check-in. If I use an AP rate for a room at WDW, I will print out the e-mail and take it with me at check-in.
Do you think that would be sufficient to get the AP rate at check-in?

Princess Dot
03-10-2005, 08:12 AM
I would love to hear from anyone that actually did use the child's AP and was turned away on check in or told they had to go and purchase the adult pass. Most likely this has never happened. It seems that the majority of the time the CMs are not even asking to see anyone's AP pass/voucher etc.

I know I asked this very question a few years ago and was told by CRO that a child's AP was fine to book the rate. I think everyone is getting worked up too much over this. If for some reason, you end up needing an adult AP when you arrive(because the front desk had told you they can not honor the AP rate you booked without seeing your adult AP) they go to the nearest park and buy the AP. They are not going to revoke your rate immediately! I've had this happen with a AAA discount (not at Disney,though). I did not have my AAA card on hand when I checked in and they just asked me to come back to the front desk and show it to them when I got it (it was in the car).


Relaaaax...its supposed to be a vacation.

NancyIL
03-10-2005, 08:15 AM
Depending on who one talks to, it seems that a child's AP HAS been accepted to get the AP rate. However, an adult with an AP has to be the one requesting the Disney Dining Experience card. If you're buying only one AP for your family, and you're interested in the DDE card, and/or you might return to WDW without the child - get an adult AP.

doodlebug
03-10-2005, 10:13 AM
Okay I just spent at least 30 minutes on the phone switching my child ap for an adult ap and then having to call somewhere else to switch my MYMW tickets around too!!! Dang that was a whole lot of hassle just to get the DDE card and wish I had gone with my gut and just done it the way I thought in the first place and not listened to the CM.. Oh well it's all taken care of and now I just have to wait for my voucher so I can order my DDE

DMRick
03-11-2005, 10:22 AM
Just an update. I haven't heard back from guest services yet. I didn't really expect to, since it usually takes about a week or more, whenever I've emailed them in the past, but I had higher hopes, since the other gal heard the very next day. Once I hear, I'll post their letter.

Lewisc
03-11-2005, 10:57 AM
I'd go with getting an adult AP. A good airfare and you might wind up taking no children weekend trip. DDE is probably a good deal for many guests.

I've never been asked to show my AP when I check in. There is so much conflicting information that I don't see anyway you wouldn't be able to use a child's AP. Now if you sent an email, got a no child's ap reply and someone decided to add that to your reservation file all bets are off.

seanmci
03-14-2005, 12:15 PM
Thanks for this post! Good info to help us make decisions. DIS rocks!

seanmci
03-14-2005, 06:22 PM
OK, So I just got off the phone with CRO. I talked a really nice man named Hamil. He absolutely insisted that a childs AP was fine. He read me text that said ": An AP holder must be traveling with the party booking the rooms." According to him no where stated in anything he could find does it specify it must be an adult pass. I asked 4 or 5 different ways and he insisted that Disney doesn't care as long the AP holder is traveling with the party. He said they don't care who pays for the room as long as "an AP holder is traveling with the party". I told him there was some conflicting info out there and he said he wasn't surprised to hear about that. He said that if it was a firm policy that the AP holder be an adult then he is sure Disney would be having the CRO agents give that disclaimer at the time of booking to avoid any problems that would upset their guests at a later date. The one piece of advice he did give me was " for your own piece of mind" you could call the resort you are staying at directly and ask them since that is where the final decision will be made.

It seems to be the discrepancy may be between the "spirit" of the policy (must be an adult) vs. the actual written policy as it exists right now. I have a feeling if it becomes more common they will simply rewrite policy, but as of now it seems they haven't. I am going to call WL now. I will let you know what they say...

seanmci
03-14-2005, 06:33 PM
Well, I just asked the front desk at WL and she told me as long as my son is traveling with us that his AP is all we need to secure the AP rate.

riu girl
03-14-2005, 07:01 PM
seanmci:
I was quoted the identical info. earlier this year in an e-mail from guest services (as long as AP holder is with the party, it can be a child).
Suzy V.

seanmci
03-14-2005, 07:09 PM
seanmci:
I was quoted the identical info. earlier this year in an e-mail from guest services (as long as AP holder is with the party, it can be a child).
Suzy V.

After crunching more numbers the savings looks to be less than $100. So I think I will get the AP in my name... Maybe it will make it easier to get my wife to go for a long weekend getaway later in the year! This is a sickness. We haven't even left for our May trip and I am worried about the chance to talk my wife into another one. Oh boy... :confused3

boomarik
03-15-2005, 11:11 AM
Is it possible to purchase an AP after you get there? This way you can asked the CM if a child AP can be used and then go purchase the correct AP. Better yet, will the CM allow you to check-in and show proof of AP later in your stay, before you check-out?

doodlebug
03-15-2005, 01:38 PM
I was told several times to that a child's AP was just fine and that is great but if you are planning on ordering the DDE card along with you AP it must be an adult because to order the DDE card the AP holder needs to be over 18 years of age.. If you aren't going to order the DDE card for dinning discount then you are just fine getting the Child's AP

Kapp
04-01-2005, 11:45 AM
the email address for Guest Services as I would like to get this Child AP issue settled and in an email before I do it!

please let me know and thanks!

Kapp

weregoingtodw
04-01-2005, 07:46 PM
the email address for Guest Services

wdw.guest.communications@disneyworld.com

HTH!

DMRick
04-01-2005, 07:47 PM
I posted this under resorts, but thought I'd post it here too (also, she told me that the DDE is run by a different area, but that you had to be 21 to get the card) :

Here is the note from Ms Gallagher (sorry, I spelled it wrong after talking with her on the phone). This is her real name, not a stage name, so anyone that doesn't believe it, can follow it up. She is looking into the note (I sent it to her, with the name on it) that was posted here before giving incorrect info. Note, that children cannot make the ressies by themselves, but must have parental permission. I assume the numbers on the bottom will allow this note to be traced by Disney, and this is Ms Gallaghers real name, not a stage name. I know that she isn't just saying that, because it turns out she is the same person I talked to when something when missing from our room in February. It took me a awhile to get a response, and she said it was because it had to be forwarded to her from the address I used:
************
Dear Ms. xxxxxxx,

Thank you for taking the time to speak with me.

Again, I apologize for any confusion regarding your Annual Passholder
benefits. Periodically, a discounted Passholder rate for a limited
number of rooms may become available at select Walt Disney
WorldŽ Resorts and select Disney Vacation Club Resorts. As we
discussed, any Annual or Seasonal Passholder is entitled to receive a
room discount, based on availability. However, Guests must be 18 years
of age, or have permission from a parent or guardian, to make a
reservation. Please know that all of our policies and procedures are
always subject to change at any time.

Thank you again for contacting us. It was a pleasure speaking with you,
and we look forward to your family's upcoming visit.

Sincerely,

Jennifer L. Gallagher
Executive Offices
Walt Disney WorldŽ Resort

/TH
5709989

Here are the headers, with my email addy removed for the disbelieving:

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Docsknotinn
04-03-2005, 06:06 AM
I still have no idea what that means. The only thing that is consistant is that everyone keeps getting different information. I have written three times and never received any response at all. I completely gave up on the AP deal and just cancelled my existing reservation in favor of a much better rate at the Dolphin. I guess for me, trying to figure out a system that is so confusing or complex that not even Disney can give a consistant response is something better off avoided. We do have our tickets and only 30 days to liftoff ! :cool1:

skiwee1
04-03-2005, 09:23 AM
Thanks DMRick. I was told the same thing last year. The CM told me that as long as the kid's name was on the reservation then we would be fine. We were and there were no problems.

DMRick
04-03-2005, 09:49 AM
I still have no idea what that means.

I don't know how you can't see what it means, and I don't find it confusing at all. On another thread, you doubted I had ever gotten this info the first time (and I choose to rewrite rather than post that email, since I no longer had the headers), and here it is in black and white, with all the headers. It's always been consistant for me, from guest services, and I've always gotten the same answer. She did say that sometimes they realize that CM's may not always give correct info, but that they do try to keep the training up, but that CM's have a wealth of info to learn, and it's an ongoing progress, and sometimes mistakes can happen. I can understand that. I did send her the last person's email that was posted, and she is trying to track down the name on it, but had not been successful yet, when I talked with her.
I not only got the note saying that yes, children's AP's have the same benefits, but I talked with her in length on the phone (I've actually talked to her now twice about this, and once about what happened at Pop Century when we were there). This is her real name, not a stage name, so perhaps you should try writing directly to her, if you are still in doubt of it's validity.
The only difference in children's AP and adults is, that you need to be over 21 to get the DDE card, so that would exclude a child..but then it would also exclude a Florida resident if they are too young.
In any case, you have her name, feel free to write her personally, rather than continue to doubt if this is true, a loophole or whatever. According to her, this is just as they meant it to be used.

Lewisc
04-03-2005, 11:31 AM
Doris--I, and others, have said that current policy seems to allow use of child's AP for discount purposes. The E-Mail doesn't do much to offer any real assurances. It states:
Please know that all of our policies and procedures are always subject to change at any time

Not really a reach to think this "loophole" could be closed.

I still think it's better to use an adult AP. DDE and possibility of an adult only extra trip seduced by a SW air fare sale.

DMRick
04-03-2005, 04:56 PM
Doris--I, and others, have said that current policy seems to allow use of child's AP for discount purposes. The E-Mail doesn't do much to offer any real assurances. It states:
"Please know that all of our policies and procedures are always subject to change at any time".
Not really a reach to think this "loophole" could be closed.

I still think it's better to use an adult AP. DDE and possibility of an adult only extra trip seduced by a SW air fare sale.

Lewis, (I figured I'd hear from you LOL), I know what you have said, however, the note above was written to someone else. Of course it says "Please know that all of our policies and procedures are always subject to change at any time". The website says that, everything at Disney says that. Life always has people covering themsleves to allow for change.

However, people were asking for here and now, and for here and now the official policy is not a "loophole", as you like to call it (I did bring up the loophole theory on the phone, and she seemed confused as to why anyone thought it was a loophole, so I did not ask her to address that..and she saw no reason to) but is the policy at this time and in the past. People keep wanting to know what is the offical policy..so there you have it, along with a "real" name to email if you don't believe it. You may use a child's AP for a room discount. Who knows, maybe any room discount will be the policy that will change someday. Any discount, even on an adults card is subject to change.
Now, because of the DDE card, it may not always be the best way to go for everyone, but it is policy, and it is allowed. So you can call it a loophole, if it makes you feel better, however, Disney calls it policy and procedure. I'm satisfied that this email matches the others that I have personally seen. For those who still don't believe it, I suggest you either write this gal yourself, or get an adult AP..whatever makes you feel comfortable.

skiwee1
04-03-2005, 09:17 PM
Some people just don't want to hear it DMRick. They don't like to be wrong. It is obvious what the letter say and means. I know it because I ACTUALLY used a child's AP for a discount. Some folks like to create something out of nothing. The only loophole is the one in their brains. LOL! They get very irritated if you get a good deal and they have not. If I wanted the discount then I would do it. We wouldnever take an adult only trip to WDW and the DDE is not on my most wanted list either. So really using a child's AP would be perfect for the discount alone. Unfortunately, or maybe fortunately, I am going to WDW for 16 days this year and we all are getting APs so it isn't an issue.

Docsknotinn
04-04-2005, 06:37 AM
I agree that theese are standard disclaimers but subject to change with out notice also means that all the folks who were told something else do not have any ground to stand on. I am not doubting any ones word or experiences and I sincerely hope everyone gets a great deal and finds their Disney experience pleasant and fun !

Lewisc
04-04-2005, 11:05 AM
I agree it's much ado about nothing. I've never even been asked to show ANY AP. Several people posted trying to cancel a child's AP so they could get DDE so I do think it makes sense to make sure people understand there are reasons to buy an adult AP.

My point is an email that's passed around the internet isn't necessarily official Disney policy. Some of the recent emails posted here on other topics don't even look legit. Certainly the person who received that email has some grounds to rely on it but I'd hate to have an issue with Disney, on any topic, and say something like I saw a Disney email on the internet and it said that I could......There have been people who called and were told a child's AP is not sufficient. I have no reason to doubt those posters. If I see something posted on Disney's website I have grounds to accept it. People posting about phone calls, private emails and even personal experience are giving us information that has value but really isn't something we can use if a Disney CM gives us different information when we get there.

People who want something more than others experiences should write or call Disney directly. I spoke to _________and I was told that___________ sound a lot better than I heard on the Disboards that....




Some people just don't want to hear it DMRick. They don't like to be wrong. It is obvious what the letter say and means. I know it because I ACTUALLY used a child's AP for a discount. Some folks like to create something out of nothing. The only loophole is the one in their brains. LOL! They get very irritated if you get a good deal and they have not. If I wanted the discount then I would do it. We wouldnever take an adult only trip to WDW and the DDE is not on my most wanted list either. So really using a child's AP would be perfect for the discount alone. Unfortunately, or maybe fortunately, I am going to WDW for 16 days this year and we all are getting APs so it isn't an issue.

BuckNaked
04-04-2005, 11:29 AM
The price difference between a child's AP and an adult AP is what? $60 or so? I've personally never been asked to show my AP upon check-in, but if people are worried about whether or not a child's AP will work, it would seem to me that it would be worth the extra $$ to buy an adult AP and not have to worry about it. JMO.

DMRick
04-04-2005, 12:12 PM
People posting about phone calls, private emails and even personal experience are giving us information that has value but really isn't something we can use if a Disney CM gives us different information when we get there.

People who want something more than others experiences should write or call Disney directly. I spoke to _________and I was told that___________ sound a lot better than I heard on the Disboards that....

Sigh..yes, Lewis, you just won't give up. Now there is a name that people can actually address their note to. I needed to get back to Stephanie on something and was able to get to her via the number I had, so I'm pretty sure a doubtful CM could do the same. I was hoping that would help some. It was suggested that I post the letter I got, and I did. This will help those who had the question. Most everything on this board, is people responding to questions based on what they have learned. No one was inferring that anyone say they heard it on the Disboards. (Maybe while waiting in line, someone could be singing, I heard it on the Disboards, to the tune of I heard it on the Grapevine!). Even if someone calls, as you suggested, I hardly believe saying that Tinkerbell gave me permission on March 25th would suffice anymore than I heard it on the Dis. However, an email with the headers, sent to the person would do it, or in my case the name of someone in the Disney executive guest services office. Or perhaps, going to the AP site, where it lists what is available for your AP (everyone's AP) would also prob do it. I'm sure there is a reason, they did not differentiate between the adult and child.
For some the difference in price isn't the only thing, but some have explained the reasons they only have a children's AP (going with grandma, mom and dad sharing custody for a one time trip, whatever). Those are the people this may help. If someone doesn't want to spend the difference, at least they now know Disney's official policy. I have never heard of one instance where a child's AP was not able to be used, so all the work finding out "for sure" because of a few doubtful posters prob wasn't even needed.
As for your saying:
"My point is an email that's passed around the internet isn't necessarily official Disney policy."
That's incorrect..this is official Disney policy, and if you took the time to write to Stephanie yourself, you would get your very own email saying so. That was the whole point of my writing, to get the "official" Disney policy on this. If it's that important to you, pm me your email addy, and I'll forward the actual email to you, with all the headers, and you can respond to it and let her know you were just checking on me. (this is an offer just to Lewis, I really don't want my own email sent out to everyone LOL).

Docsknotinn
04-04-2005, 05:14 PM
With all respect I don't think you have the official Disney policy other than the part about everything is subject to change without notice. I am not saying you are wrong but plenty of people have been told "NO" by the CM's. I just don't see what all the hub bub is about after how many months and strands ? You will never have proof positive or an absolute on this topic simply because Disney does not seem to have any sort of concrete policy in place. If it works for you then I'm very happy for you but I still think its poor advice to suggest that someone try to save $60 and put themselves in a potentially unpleasant situation. :wave2:

DMRick
04-04-2005, 05:32 PM
With all respect I don't think you have the official Disney policy other than the part about everything is subject to change without notice. I am not saying you are wrong but plenty of people have been told "NO" by the CM's. I just don't see what all the hub bub is about after how many months and strands ? You will never have proof positive or an absolute on this topic simply because Disney does not seem to have any sort of concrete policy in place. If it works for you then I'm very happy for you but I still think its poor advice to suggest that someone try to save $60 and put themselves in a potentially unpleasant situation. :wave2:

How about if you send a letter to Stephanie yourself? For many people, a letter from Guest Services does the trick. Before in another thread, you made assumption that perhaps I had made up my info. Now I give you an actual name with all the headers, that you can write to, and it's still not enough. Yes, sometimes CM's give incorrect info..I personally have never had incorrect info right from guest services via email, although I have had incorrect info from a cm..perhaps they were newer, or just haven't run against a certain situation. Have you ever been on the AP site? As Stephanie mentioned in the phone call, there is no difference in the benefits of the adult versus the childs AP's. All of the bennies of the AP is listed. Before you mention that a child's AP will not give the discounted price on the DDE card, that is because a child can not purchase it. The DDE difference is because that is a different plan. Just like a child's AP would not give a discount on the Keys to the Kingdom Tour, because they are too young for the tour. Those programs are not run by the same people who run the AP program, and that is their rules.
Some people have reasons to want to use a child's AP, so for them this info is important. For you, it obviously isn't. We can split hairs til the cows come home..but you asked on another thread for me to post my email, and you casted doubts that I had one, and now that I have again written to them, I have. Believe me, or don't, who the heck cares LOL..certainly not many from the PM's I get. I've been on this board a long time, have met several of the people, and I'd like to think people have realized over the years that I am honest, and would never post something that isn't true. I realize it seems to be very important to you to somehow cast doubt that this is official policy, so for you the only way to be sure, is to write to Disney...but since the difference in the cost is considered very little to you, why would you even care? I know you said you have written three times with no answer..hopefully, you have made sure your IP isn't blocking their address. But in any case, it isn't important to you, so it really shouldn't matter..beyond something you just want to argue about.
Oh, and actually, no I haven't heard of many instances at all where people have been told no.

jpeltier
04-04-2005, 07:03 PM
Thanks DMRICK for looking into the matter. I'm the one who started the whole thing. I have a code that I used for a significant discount on my rooms and don't even need the AP. It was a simple question that DMRICK was kind enough to research. Some people may have benefitted. Some people could probably be slapped upside the head with an official letter from Iger and still not believe it.
Oh and by the way,even though some of you will still not believe it, I was told by no fewer than 6 CMs(I guess they are all ignorant),that a child's AP can secure the discount as long as he/she is on the ressie. I never brought up getting a DDE card -that was spun off the original thread.
Thanks again DMRICK!!!!!