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Me2Me
01-19-2005, 12:03 PM
Hi -
Has anyone received the latest 2005 planning video? I went on to Disneyworld.com where they were accepting Pre-Order of the 2005 Planning Video but it was only for U.S. residents. I was redirected to the Canadian Disney site to order. I just received the video but I'd say it is the 2004 version since it has the same hostess and is focussed on the Magical Gatherings theme. It does not refer to the 50th Anniversay celebrations at all. A couple of brochures were included - a small one that did describe the new MYW tickets but the main brochure still referred to the Dream Maker package and the UPH tickets.

lgaston
01-20-2005, 01:30 AM
hi ME2ME,

I haven't receive my 2005 planning video yet but what I did is that I logged in on disney.com using the same username as on disney.ca and I got a confirmation that I would receive it in 3-4 weeks or so.

Me2Me
01-20-2005, 11:19 AM
Thanks. It seemed I couldn't continue on the .com page without a US address. I ended up calling Disney and they are sending another one out by mail. Hopefully it's the 2005 version.

StuartMI
01-21-2005, 11:20 AM
Could always have it sent to a DIS'er in MI/NY and they could send it on to you!

beglluvr
01-21-2005, 01:12 PM
I got mine this morning and it has the MYW information in it. I haven't watched the DVD yet, but I'm hopeful it's got some new stuff on it!

lgaston
01-22-2005, 05:14 PM
I got mine this morning and it has the MYW information in it. I haven't watched the DVD yet, but I'm hopeful it's got some new stuff on it!
hi beglluvr,
did u order ur planning kit trough disney.ca?

thanks

beglluvr
01-22-2005, 07:16 PM
I think I tried to order on disneyworld.com and when I clicked that I was Canadian, I think it sent me to disneyworld.ca. I'm not 100% sure, but I think that's what I did.

lgaston
01-22-2005, 10:04 PM
thanks!

PoohBWV
01-23-2005, 08:35 AM
Got mine the other day and apparently it is 2004, although it includes info on the MYW stuff. It is excellent. Very comprehensive and I like the ability to select different areas of the DVD - resorts, parks, etc.

Taryn
01-23-2005, 09:35 AM
Hi,

I got mine yesterday also and it was the old one. So I just called the Planning Information number. The number is 1-800-323-4822. Hopefully that will get me the new one. They ask for Province and Postal Code so that was positive.

Me2Me
02-04-2005, 11:13 AM
I just received another copy of the planning video - the OLD one again!
I called back on Jan 19th after I received the old video for the first time. I called Disney again last night and they said they would send out the new video. The old video is the Magical Gatherings theme. The new video should be the Happiest Celebration on Earth video.

cpbjgc
02-04-2005, 02:31 PM
We also got ours this week, same as the last one as well. I sent in an e-mail request on Disney.com to see if we could get the new one being distributed down in the U.S.

Belle1997
02-04-2005, 10:01 PM
I was so excited because it had the new info but the old video. So I will call Disney in the morning and ask for the new one. Or do you think I should wait awhile until others start getting the new ones.

cluffsb
02-06-2005, 11:02 AM
What am I looking for to see if it is the 2005 version. I have had mine a while.

Thanks

cluffsb

Me2Me
02-06-2005, 11:15 AM
I'm not sure what the new one will look like but the old one will say "Magical Gatherings" on it.
I would think the new one would be chock full of the "Happiest Celebration on Earth" theme.

Hippychickali
02-11-2005, 12:18 PM
The new video will have white packaging with Mickey on the front. I just called because I had the same problem. I ordered my kit and it ended up be last years - the same as I already had - purple with a Magical Gatherings theme. The nice CSR told me that if you ordered it after January 2nd, 2005 you would get the new one. He told me mine will be here in 7 to 10 days. So, I would suggest calling the reservation number to order it because it doesn't seem possible through the Canadian Disney site.

Ali

Kelly5538
02-11-2005, 09:27 PM
Same happened here.... got the old one. So I phoned and they are supposed to be sending me the new video.... this was about a week ago, so we'll see which one I actually get.
However, I went on to the American website (.com) and clicked on "watch the planning video on line", entered in a relatives address from the states :rolleyes1 and when it started, it was the same old 2004 video??? So is it possible that they didn't update it much this year?

PhotobearSam
02-11-2005, 10:33 PM
Does anyone have the number? I got the old one too...Disappointed :sad2:

Thanks

Hippychickali
02-11-2005, 10:35 PM
I don't have the number off hand but it was just the general reservation number. The phone menu gives you the option for vacation planning kits.

Ali

sapiendut
02-12-2005, 07:25 PM
Hippychickali, have you received the 2005 planning DVD yet? If you have, what are the major differences?

Hippychickali
02-12-2005, 07:29 PM
Sorry Sapiendut, I just ordered it so I haven't seen it yet. But I can't wait to and I'll definitely share the differences with you when I see it. :)

Ali

sapiendut
02-12-2005, 07:32 PM
Thanks.

I'll look forward to your report :)

pooksma
02-12-2005, 07:42 PM
The website pic shows a white box while the old one (magical Gatherings) is purple. I'm not sure if this makes a difference or not. I ordered another on friday. Lets hope for the best!

lgaston
02-14-2005, 03:02 PM
got mine last friday and me too it wuz the old version. i've send an e-mail to disney.com and got this reply :

Thank you for writing us! Due to our new Walt Disney World MAGIC YOUR
WAY product announcement,
our response time in getting back to you may not be immediate. For
more timely assistance with
Reservations or Tickets, please call 407-W-DISNEY (407-934-7639) from 7
a.m. - 11 p.m. EST. We appreciate your correspondence and thank you for your patience!

so I will try to call them as well.

Hippychickali
02-14-2005, 03:05 PM
Lgaston, did you order the kit after January 2nd?

Ali

sapiendut
02-14-2005, 03:27 PM
I caved in and ordered mine. Hopefully I do NOT get the Magical Gatherings DVD. I already have four of them.

Hippychickali
02-14-2005, 03:28 PM
I caved in and ordered mine. Hopefully I do NOT get the Magical Gatherings DVD. I already have four of them.

According to the CM I spoke with, if you ordered after January 2nd, you will get the new kit. Good luck!

Ali

sapiendut
02-14-2005, 03:30 PM
There must be a miscommunication on their part.

I read the same info from this board (when I was only a lurker, before I joined) so I actually ordered mine online around Jan 4th. Got it about 2 weeks later and still received the Magical Gathering DVD. :(

TinkerBelle_325
02-14-2005, 03:38 PM
I think that Disney is having some issues in terms of sending vacation videos to Canada...I ordered one the 1st week of Jan..got the old one. Called back Feb 1st ordered it again and it arrived today...AGAIN the old one...if i get the old one a third time i will be VERY annoyed...how is it fair that we are recieving the 2004 video when people in the States are recieving 2005....I'll definately be asking to speak with a supervisor if I recieve 2004 a third time. Its frustrating :(

Hippychickali
02-14-2005, 03:47 PM
Well, I guess I'll just have to wait and see.

Ali

lgaston
02-14-2005, 08:12 PM
HI Hippychickali,

I don't remember if I did order mine after january 2nd... I think so. I did order another one last week when Disney mailed me the old version. But apparently it seems it's best to call to get the 2005 version.

Does anyone have a 1-800 number? I went on disney.com phone list and couldn't find one.

thanks

Hippychickali
02-15-2005, 03:37 PM
To anyone who has tried (and failed) at getting the 2005 video, it might be important to realize that Canadians cannot order it online. Only the 2004 video is available. You must call in order to receive it. So, I'm not sure if those who ordered after Jan 2 and still received the old version had phoned or simply ordered online. It seems to make a difference. Perhaps you could tell us which way you attempted.

Ali

sapiendut
02-15-2005, 04:19 PM
Do you have the 1-800 number, Hippychickali?

Hippychickali
02-15-2005, 08:19 PM
I don't have the number off hand but it is easy to find. It's just the main reservation line. You will get a menu and I think it's option three. It will say something about ordering the vacation planning kit. Sorry to be so vague.

Ali

Taryn
02-15-2005, 08:38 PM
Hi,

I phoned rather than requested it online and I just recieved today my....

THIRD COPY OF THE OLD DVD!!! *laughs*

I'm going to need to make some more space in the dvd cabinent if this keeps up!

*off to beg for one by phone again*

sapiendut
02-15-2005, 08:40 PM
Maybe it's cheaper for Disney to send the old DVDs rather than throwing them away.

iluvwesties
02-15-2005, 08:53 PM
And Guess What???????????????

It's the OLD one again!!!!!!!!!!!!! :confused3

Maybe I should just ask for one when I'm down at WDW Next Week??? :cheer2:

iluvwesties (AKA Carol) :wave:

Hippychickali
02-15-2005, 09:02 PM
Is there somewhere we can complain about this? I really don't think it's fair that Americans are getting the new ones and Canadians are getting the old ones. Is our money not just as good as theirs? (Oh wait.... :) )

Ali

sapiendut
02-15-2005, 09:11 PM
Enough with the old DVDs already. Just because they're overstocked with the old DVDs doesn't mean we have to do their clean-up job!

Taryn
02-15-2005, 11:00 PM
Hi,

I tried back as I said I would and I got a really nice CM who searched her screens and said... Planning 2005 released January 7th English Domestic? I said "Bingo" and she said that it's on it's way... so I think I got it this time. I'll post when I recieve it. I think we both pretended I was "domestic". Maybe that is the key?

lgaston
02-15-2005, 11:51 PM
Hello everyone!

Enfin! Here's the answer to all our questions. Here's what Disney e-mailed me 2day. Hope this helps everyone :)

Dear Lindsay,

Thank you for contacting Walt Disney World Resorts.

Please be advised that the 2005 Vacation Planning Kit is not in until Mid-March. So you can request the new one in March by filling out the form on one of the following

URLS:

English:http://www.disney.ca/vacations/disneyworld/vpv/index.html

French:http://www.disney.ca/vacations/disneyworld/francais/vpv/index.html

In the meantime, feel free to explore the Disney pages on the following
web address:

http://www.disney.ca/vacations/

If you have questions or need further assistance, feel free to contact us.

Please include your full name, E-Mail address, and reservation number if applicable on all correspondence.

Thank you!

Sincerely,

Rose-Marie Williams

WDW Online Communications

anne
02-16-2005, 01:04 AM
Thanks for getting to the bottom of it!! I hope I get mine before we go in May...

Me2Me
02-16-2005, 08:22 PM
Thanks Lindsay. Mid-March? They didn't seem to know that when I called in the second time around.

Me2Me
03-29-2005, 10:31 PM
Video finally arrived today. They must have released the lot of them. I ordered by phone back on Feb 4th and then online on Feb 17th.

Bluenoser
03-29-2005, 10:40 PM
We got the old one too and when I tried to view the 'new' one online it was on available for the US. We booked late and didn't have time to wait for the new one. The work around was to re-register on Disney using a second email address and use a US address - any library will do :)

SnowyPrincesses:)
03-30-2005, 08:34 PM
Our DVD arrived today but I haven't watched it yet. (big sigh) I realize now its not the new one so I have to waite anyway! LOL!