SimbaCub

07-20-2004, 12:32 PM

I just got off the phone with MS and they are saying I already banked more points than I seem to recall. . .

I have a Dec use year. I have 600 points. I banked 596 points from my 2002 use year into 2003. I began 2003 with a total of 1196 points. I used 288 in Dec 2003, 386 and 16 in May 2004, and have allocated 232 for Nov 2004. I have banked 54 points for the Dec 2004 portion of my trip. Added up, that equals 976 points either used/allocated/banked. Subtracting that from the beginning total of 1196, I have another 220 points left from my current use year.

The "beef" with MS is they claim I banked a total of 98 points. Mathematically, I cannot find the extra 44 points. I asked when this banking happened and it was the same day I banked 44 VWL points to "finish" my Nov/Dec trip so it was not using any 2004 points. They said I made 2 transactions that day in 44 point increments. The extra 44 points would mean I cannot have 220 points left in my current use year yet that is the balance they say I have right now.

Did I mess up the math somewhere? I am waiting on a supervisor to call me back to explain where the extra 44 points came from and tell me how I could have used them by banking them in March for a Dec reservation. The only points I recall banking for my Dec reservation were VWL so how could my OKW points be used for Dec in March?

THANKS all!!

SimbaCub

VWL/SSR Nov/Dec 2004

I have a Dec use year. I have 600 points. I banked 596 points from my 2002 use year into 2003. I began 2003 with a total of 1196 points. I used 288 in Dec 2003, 386 and 16 in May 2004, and have allocated 232 for Nov 2004. I have banked 54 points for the Dec 2004 portion of my trip. Added up, that equals 976 points either used/allocated/banked. Subtracting that from the beginning total of 1196, I have another 220 points left from my current use year.

The "beef" with MS is they claim I banked a total of 98 points. Mathematically, I cannot find the extra 44 points. I asked when this banking happened and it was the same day I banked 44 VWL points to "finish" my Nov/Dec trip so it was not using any 2004 points. They said I made 2 transactions that day in 44 point increments. The extra 44 points would mean I cannot have 220 points left in my current use year yet that is the balance they say I have right now.

Did I mess up the math somewhere? I am waiting on a supervisor to call me back to explain where the extra 44 points came from and tell me how I could have used them by banking them in March for a Dec reservation. The only points I recall banking for my Dec reservation were VWL so how could my OKW points be used for Dec in March?

THANKS all!!

SimbaCub

VWL/SSR Nov/Dec 2004