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MrsG
07-19-2004, 01:21 PM
We just returned from a beautiful week at BCV. The only downside was the bus to MK. Every time we wanted to go or come home from MK there was a huge line. One day we waited over 35 mins for a bus (and there were people at the bus stop before us!) It got so bad a few times that we took the bus to the Swan and Dolphin (those always came frequently) and walked to BCV!

On the upside, on Thurs (early opening at MK) there was a CM with a clipboard at the stop at BCV and another at MK stop on our way back. Our children who missed our bus from BCV waited over 40 mins for the next bus. They said that the people waiting at BC really gave the CM an earful. Hopefully this will help remedy the situation in the future. YB, BC, and BW on one bus at peak time is just ridiculus.

disneymom99
07-19-2004, 01:39 PM
I had similar problems with transportation to the parks from BCV when we were on our vacation last year. We were at the bus stop at 7:00 am for EE to MK. The bus didn't come until about 7:45. By that time, the bus stop was very crowded and there were a ton of people left waiting for the next bus.
On the other hand, the bus to AK arrived promptly and we got to AK long before EE started.
But I've learned my lesson for next time I stay at BCV's!

Pa@okw95
07-19-2004, 01:47 PM
The last time I saw someone with a clip board was over at Dixie Landings, at the time there was really no waiting time for a bus they came every 5 to 7 minutes. Years later after the clip board there is a sign about how it now could be 20 minutes waiting. A person with a clip board is there to see how much WDW can get away with regarding service, but maybe in this case, it might improve service which would be a change from the usual post clip board situation.

KristiKelly
07-19-2004, 03:07 PM
Have they changed the busses? When we were there last fall, the busses were serving Swan, Dolphin, Beach & Yacht Club & Boardwalk - all on one bus. The bus always hit BW last, I told Dh that I would have been upset, everytime those BW people had to stand because busses would fill-up @ S & D, the B & YC. S & D were always picked & dropped off first. I didn't think it was right, that they people who were spending that much money to stay at those resorts @ DVC resorts, had to share with Swan & Dolphin - that aren't actually WDW resorts. I'm not bashing S & D, I just didn't think it was fair for those especially those @ the BW.

I hope that has changed. We went 9/28-10/6 of last year, not a busy time & maybe they had consolidated bus routes, but I still felt, S & D should have a bus, B, YC & BW have a bus. JMHO:)

manning
07-19-2004, 03:15 PM
Wasn't YC BC supposed to get their own bus route?

Patty3
07-19-2004, 04:16 PM
We were there this past May staying at the BCV and we were sharing busses with Swan, Dolphin, YC and the BWV. BWV always seemed to have a large crowd waiting for the bus and when it came not everyone always made it on the bus.

MrsG
07-19-2004, 04:38 PM
Just once out of 6 days did we share a bus with S&D and I think that might have been from AK or DD. S&W did not share a bus to MK. Keep in mind, we just returned and it is high season.

PKS44
07-19-2004, 06:03 PM
THis is SHOCKING?!!??

Anyone who has followed my trials with this issue knows that the above is said with tongue severely planted in cheek as I went around and around with DVC about this issue and supposedly they "fixed it" with splitting up the bus routes...I will be at the Beach club soon as you can see in my signature and I was supposed to get together for some ice cream or something with the DVC guy that I dealt with...to seal our friendship and salute the solving of the bus issues...so maybe this meeting needs to be a working meeting instead of a celebratory one....this really irks me that they are still doing this....

Paul

caskar
07-19-2004, 06:29 PM
I just got back from BCV and I have to say for the most part we did not have to wait long if at all. Most days there was someone standing there with a clipboard and a radio.

I was upset with the times Swan and Dolphin were on the bus coming home from MK. It takes (seems like a half hour) so much time to get back to BCV. I felt bad for BWV people, they had to always wait - last on last off. I found it interesting looking at the bus stop signs when I was at AK or DTD or TL or BB. The other deluxes had one other resort listed they shared a bus with(AKL 1 only). We at BCV had the LONG list Swan, Dolphin, YC, BC, BW. I was trying to figure in my head how many rooms in each resort. The Swan and Dolphin did have their own during rush hours from MK. But, I really didn't experience any trouble with the buses the last 3 weeks. I must have been lucky.

KristiKelly
07-19-2004, 06:55 PM
Wait or no wait, I still feel like S & D need their own busses. Those hotels are large enough & then throw in 3 more resorts, that's just too much. The poor BW people, that was the one reason we had for not wanting to stay there for our next trip, we didn't want to have to worry about standing with our kids. There was a pregnant lady towards the front of the bus (she got on @ BW)standing & no one offered her their seat, we were towards the back but DH went to her & offered her his seat. It's just not fair, especially for those DVC owners to have to stand for S & D, which are not WDW owned hotels. Not fair, I sound like my 4 yr. old DD:)

Carlnne
07-19-2004, 07:36 PM
I will be at the Beach club soon as you can see in my signature and I was supposed to get together for some ice cream or something with the DVC guy that I dealt with...to seal our friendship and salute the solving of the bus issues...

Paul- make sure your DVC friends buys your ice cream to make up for the large amount of bus traveling you will be doing.

Peak season has nothing to do with it- I was at BW the week before July 4th and also had the "long list" bus route for MK and AK. It wasnt the long wait that bothered us it was the in and out of EVERY parking lot, then the wait at each stop that got to us the most.

I was asked to complete a dvc survey and this issue was the only one I included as a major problem at BW.

skelooch
07-19-2004, 09:50 PM
I found a very simple solution to the bus problems at BCV, or any resort for that matter, it's called a rental car, especially with small kids and strollers. Been there done that, never again. Go where you want when you want. Try to go to a different resort for breakfast or dinner on the bus system, ever heard of "you can't get there from here". Having a car is worth every penny.

Pinnie
07-19-2004, 09:59 PM
Skelooch, I SO agree with you. We always rent a car now and find it so convenient to hop to a different resort to eat and even go OFF SITE to grab groceries or a meal.

There have also been times that we needed to run to a pharmacy to get a prescription filled and were able to get that done quickly!

I refuse to be at the mercy of Disney transportation anymore

pinnie

TiggerFreak
07-19-2004, 10:01 PM
Originally posted by skelooch
I found a very simple solution to the bus problems at BCV, or any resort for that matter, it's called a rental car, especially with small kids and strollers. Been there done that, never again. Go where you want when you want. Try to go to a different resort for breakfast or dinner on the bus system, ever heard of "you can't get there from here". Having a car is worth every penny.

Cast 2 more votes for a rental car.

We avoid the buses like the plague (sp?).

Love the Monorail, Trains, parking lot trams and the boats.

Well, maybe not the trams, but you can only see em at WDW!

I think they ran out of Pixie dust and so they had to use buses!

With a rental car you are back from the park and at the Bar/Pool/Bed when you woulda still been waiting at the stop.

Kinda like Walt said "Go first class whenever you can afford it"

PKS44
07-19-2004, 11:29 PM
We will have a car at the BCV (our own -we are driving)--but it seems like many people still recommend using Disney transport to the MK to avoid the TTC/monorail/boats---but at the Epcot resorts I really wonder if the problems there cancel out any advantage to using Disney transportation to the MK...thoughts anyone?

Paul

Cris
07-19-2004, 11:44 PM
Originally posted by MrsG
They said that the people waiting at BC really gave the CM an earful. Hopefully this will help remedy the situation in the future. YB, BC, and BW on one bus at peak time is just ridiculus.

I highly doubt that, the person is part of Magic on Demand. And the shift if filled by someone at the front desk. So giving them an earful is not going to help one bit, before you starting yelling at the cm just ask them to radio for a Transportation manager instead.

KristiKelly
07-20-2004, 07:02 AM
We always have a car, we drive down, but still prefer to take the busses - our kids love them. The bus issue didn't bother me, we were @ BCV, I just felt sorry for those staying @ BW. Many of them could have been first timers to WDW (flew, no rental car - didn't think they needed one) & spent alot of $$$ to make it special & then found themselves standing on every bus. Like I said, it didn't really bother me, I just don't think it's right for 2 very expensive resorts & DVC resorts (people owning and paying dues) should have to share with 2 non-WDW resorts. I just feel S & D should have their own busses.

PKS44
07-20-2004, 08:04 AM
as an owner at the BWV -which we figured out from the budgets was paying in an inordinate amount for the transportation around the Epcot resorts this BW last situation bothered me too...so I complained and was told they had divided the buses one for YC/BC BCV and another for S and D and BW/BWV...this was earlier this year that they claimed this...(I have tried to search the forum for the relevant threads --but the Search function is not working...) as I understood this change it was in effect mostly during the peak hours....did they drop this and go back to the horrible system of the past which charges BW guests the same or more to support the system and treats them the worst?

Paul

CarolMN
07-20-2004, 08:16 AM
Originally posted by PKS44
as an owner at the BWV -which we figured out from the budgets was paying in an inordinate amount for the transportation around the Epcot resorts this BW last situation bothered me too...so I complained and was told they had divided the buses one for YC/BC BCV and another for S and D and BW/BWV...this was earlier this year that they claimed this...(I have tried to search the forum for the relevant threads --but the Search function is not working...) as I understood this change it was in effect mostly during the peak hours....did they drop this and go back to the horrible system of the past which charges BW guests the same or more to support the system and treats them the worst?

Paul

I've read (don't know if it's true or not) that WDW is experiencing a severe shortage of bus drivers - seems they cannot hire them fast enough and that bus service in general isn't so great because of it.

That said, it seems that BWV/BWI guests just can't win on the transportation issue. Bus service is not very good and if you drive/rent a car, self-parking is an issue. :(
:( :(

Thanks goodness we can at least walk or boat to EPCOT and the Studios!

goofy4tink
07-20-2004, 08:32 AM
How many of you that stay at BWV's actually walk over to the Swan or Dolphin and catch the bus there? I've heard that some do this instead of waiting for the buses at BWV.

lisareniff
07-20-2004, 08:35 AM
Originally posted by PKS44
We will have a car at the BCV (our own -we are driving)--but it seems like many people still recommend using Disney transport to the MK to avoid the TTC/monorail/boats---but at the Epcot resorts I really wonder if the problems there cancel out any advantage to using Disney transportation to the MK...thoughts anyone?

Paul

Our last trip we drove to MK 3 out of 4 times. The two times we went early before the general public (EMH and Early PS at CP) it was a breeze. We had front row parking... no tram....empty monorail....close when leaving. I would definately recommend driving during these times. The other time we drove was later in the day (~5pm). Parked not too far out, tram, etc. Not bad. However leaving was another matter!! MK was closing after Wishes. It took forever getting on the monorail. I was not happy. (although I'm not sure if the buses were better). The bus trip my DH and DD decided to give it a try. Went smoothly. DD8 loved the bus drivers corny jokes!!


Good luck.

Carlnne
07-20-2004, 10:05 AM
How many of you that stay at BWV's actually walk over to the Swan or Dolphin and catch the bus there? I've heard that some do this instead of waiting for the buses at BWV.

We actually did this a few times- The swan was the first stop, BWV was the last- so we jumped off at the Swan and walked home to avoid the 25 minutes in the bus (we timed it once). I wouldnt recommend it with tired little kids though.

Cruelladeville
07-20-2004, 10:23 AM
Two more votes for a rental car! I was in a wheelchair during my trips at spring break and in July, and I refused to use the buses! I couldn't walk much due to a leg injury, but I could easily get in and out of a car. By the way, if you are going to MK you need to "have dinner" at Contemporary. If you park at the farthest lot AWAY from the hotel, it's very near MK, and you won't need any transportation at all! It was wonderful not having to deal with any crowds, except all the people walking back after their "dinner".;) I have some real issues with the jerks who push in front of people in wheelchairs, but that's a different thread...:earseek:

DebbieB
07-20-2004, 10:32 AM
We always rent a car. The only time we take the bus is for MK at night. It's easier when everyone is coming out after Spectro or Wishes to just walk over and catch the bus. If we go during the day, we take the car, it isn't bad grabbing the tram and the monorail then. Always drive to AK. Take the boat or walk to Epcot & MGM. Self parking can sometimes be an issue at BWV, we usually find a space or valet park as a last resort. To me, the stress of waiting for a bus, being packed in and having to make a bunch of stops is not worth it. I've never had stress driving at WDW.

TW1
07-20-2004, 10:58 AM
Add our votes for ditching the S & D from the BCV bus route.

Last week in March we often waited too long (40+ minutes) for a bus to MK for EE of home after fireworks.

If it is just adults, walking to S or D for the early bus is an option worth considering. Or, taking the boat headed to MGM, getting off at S&D, than taking the bus back to MK.

YC & BC need their own bus if for nothing else but EE during "Magic" and "Premier" seasons. Heck the points prices should justify and extra bus for a few weeks.

Mickmse2002
07-20-2004, 11:08 AM
We will be heading down in 11 days and staying at BCV. In the past we have used the bus to go to MK but am re-thinking this now. We do have a car rented so perhaps it will be easier to just drive.

Bellesmama
07-20-2004, 11:22 AM
On our last trip home to BCV in October I remember getting off the buses early several times and walking back - we just put our DD5 in the stroller. I also remember waiting a ridiculous amount of time(45 mins.) one night for a bus to MK after we had dinner at S&D.

I also remember another night after "Wishes" that we waited at least 30 mins. for a bus home. Shouldn't there be more buses on during peak times?

I too am grateful that we can at least walk or ferry to EPCOT and MGM!

MrsG
07-20-2004, 11:46 AM
Another part of the problem was not only was the bus late, it could not hold all the people that wanted to get on. We also noticed that, in the past, the drivers would really pack the people on and repeatedly tell everyone to move to the back of the bus. This time it only happened once. Many times, the people could have stepped back more, although people were hot and tired and wanted space. I also noticed that they tended to use the busses with less seats and more standing space in the middle during early morning and closing time. The problem with these busses were less people sitting and children who were standing couldn't hold on as the bar and straps were too high. It is also hard to stand on this bus if you are holding little ones.

They really need to rethink this bus situation.

SCgoofy64
07-20-2004, 12:23 PM
I have to agree about the bus service at the Boardwalk area. Our experience during Memorial Day week was not that great. There seemed to be no schedule at all. We stayed at Boardwalk 5 nights and Dolphin 2 nights. While at the Boardwalk the bus to MK was a joke. We counted 4 AK and 3 Downtown Disney buses 1 day before the MK one showed up at least 40 min wait. All the routes were combined with Swan and Dolphin except for later in the week when we moved to the Dolphin the routes were Swan/Dolphin, and then YC/BC/BCV/BI/BWV on the other. Still wasn't that great. We always had some type of wait for the MK bus.

CVW
07-20-2004, 04:34 PM
In September, we're heading to BCV. We were at BWV about 5 years ago, and didn't notice much problem with the bus to MK. But we would also occasionally walk through Epcot to catch the monorail.

Help me remember the distances/times. Is the Epcot monorail trick not worth the trouble?

KristiKelly
07-20-2004, 05:32 PM
I now remember another problem I see, not with the busses, but on the busses with the parents. I feel that when the busses are full and you have children that are still fairly small, put them on your lap. There was one family who had 3 kids, all under age 7, both parents & all three kids had their own seats while others were standing. When we go this year, DS will be 7 & DD 4, if the busses are full, they will be on our laps. That's just common sense - IMO.

Disney Hot Mama
07-20-2004, 06:59 PM
Mrs. G I agree with you about the 'packing them in'. This morning we were heading to Animal Kingdon. We were at the bus stop by 8:15AM. Waited about 15 minutes and by the time the bus bot here the line was a mile long. The bus driver kept telling everyone to move back and move back further. We felt like sardines packed in there. The bus was shared between Swan, Dolphin, YC, BC and the BW. Coming home was not as bad but we left a bit early. We still had to stop at Blizzard, Swan, Dolphin and then YC followed by BC and finally Boardwalk. If I was the Boardwalk people I would get off at the Swan and walk. I agree YC/BC needs its own bus.

uyrbaldwin
07-20-2004, 09:18 PM
Ok help me out here. In late August I am going to be a the Boardwalk and I want to go to MK a couple of days. I have 3 kids (10, 8, and 5). I will also have a rental car. I plan on going early in the morning, coming home for lunch/pool and going back later in the day. Do I

take the bus (approx how long will it take me each way)

walk to S&D and then Bus(how long of a walk)

go to epcot take monorail (how long will this take)

drive to MK and park (can I walk right into the park or am I missing something here)

Any other suggestions?


Thanks...

skelooch
07-20-2004, 09:44 PM
uyrbaldwin,

I'd recommend taking the car, it give you the most flexibility.
When you drive to MK you have to go through the TTC, then either take the Monorail or the boat. I kinda like the boat ride it probably takes longer than the Monorail but your not packed in like you can be on the Monorail at peak times, plus it's a nice ride.
I also like the boat when leaving because you don't have to walk up those monorail ramps, at the end of the day the last thing I want to do is walk up a hill.

Walking through Epcot to the Monorail is alright in the morning when your fresh, but after a long day the walk back isn't much fun especially with tired kids.

DerbyVacationClubber
07-20-2004, 10:17 PM
We were at BCV July 8th & 9th and went to MK in the evenings. One night we ate at Flying Fish and caught the bus at BW (15 minutes wait + packed YC, BC & BW bus). The other night we left from BC and waited at least 25 minutes for a YC, BC & BW bus to arrive. Seemed a little long and a lot inconvienent.

uyrbaldwin
07-21-2004, 05:18 PM
Thanks Skelooch. How long does the boat take and how often does it run....

Thanks in advance....

minniesota
07-22-2004, 07:58 AM
Has anyone ever used a cab to get back and forth between MK and BCV? Where can you find a cab at MK and do they have the van-size (for 8 people) available? Thanks much for any info!

PKS44
07-22-2004, 08:57 AM
this one (http://www.disboards.com/showthread.php?s=&threadid=526415&highlight=%2Btransportation)

and

this one (http://www.disboards.com/showthread.php?s=&threadid=489147&highlight=%2Btransportation)

The last one was the first one sent but the first link (above) gives the relevant updates...

(edited to remove one of the links form this post to make it simpler)

DebbieB
07-22-2004, 09:16 AM
Originally posted by minniesota
Has anyone ever used a cab to get back and forth between MK and BCV? Where can you find a cab at MK and do they have the van-size (for 8 people) available? Thanks much for any info!

There are cabs at the Transportation and Ticket Center.

finster
07-23-2004, 08:44 AM
We're leaving BW today for home, we've been here since last Saturday. I was just starting to write a nasty-gram to the VP in charge of transportation for WDW, and figured I'd check the DIS boards to see if anyone else is having issues, I see they are.

We've been DVC members for the last 5 years, been going to DW regularly for the last 8, and I was always happy with the WDW Bus system UNTIL this trip. Yesterday, I was downright furious.

A few issues, many of which that other posters covered already...

1. The bus still services Swan, Dolphin, Yacht Club, Beach Club, and Boardwalk, in that order. Simply put, there are too many resorts being serviced by a single bus. I echo the statements of someone else, I take offense at the fact that Swan/Dolphin are on the same route, especially in light of the cash we've all invested in the DVC resorts.

2. Boardwalk guests stood on EVERY route this week that I was on except for one.

3. The combination of Typhoon Lagoon/DTD is a major mistake, especially in "peak" seasons (i.e., 94 degrees here yesterday, and Typhoon Lagoon was closed at 11am due to crowds). Last night, we went down to DTD and were coming back to Boardwalk, we were picked up at the Marketplace at 7:20, the bus was pretty full with people being picked up there. The driver, as part of his route, stopped at Typhoon Lagoon after DTD before returning to the resorts. There were no drop-offs (TL closed at 7), and no pick-ups. But, we wound up sitting inside of TL, in traffic, for almost 35 minutes. While it wasn't the driver's fault, everyone on the bus was not happy about this. After stopping at all the resorts (S,D,YC,BC, then BW), we finally made it back to Boardwalk at 8:15PM. 55 minutes to go from DTD to BW, and that didn't include the 10 minutes we waited at DTD.

We do rent a car for the week, but always take the bus to the parks/DTD, we use the rental for going to other resorts, Seaworld, etc. Next trip, we're probably going to start doing DTD via the rental car as well.

WDW Transportation has to split the route up. It's just too many people for the number of stops it's making.

MrsG
07-25-2004, 08:23 PM
In all honesty, who do we write to so we can complain? Imagine how bad the problem really is when you add in all those that use a car instead of the buses!

I thought it very interesting that we didn't get a satisfaction survey (we forgot to ask for one, too). Perhaps they don't want to hear the complaints about the buses. And I really do feel badly for the people at the Boardwalk. Most times, few were able to get on the bus which left a whole crowd still waiting.

PHILCT
07-25-2004, 11:56 PM
I have read on MOUSESAVERS there are TAXI'S available for the resorts, with preferred yellow cab vendors.
Supposedly you can hire one for about 10.00 to anywhere in the Walt Disney World Resorts.

Has anyone else used these taxi's to get around?

I have the same fears about the Magic Kingdom without a rental car.

I also wondered if it was possible to go to EPCOT and hop the monorail to the TTC, and then hop the other monorail to the MK.
Is that possible in the early morning or worth it?

I think in the end the rental car is the solution.

Phil

PHILCT
07-25-2004, 11:56 PM
ignore duplicate post

PHILCT
07-25-2004, 11:56 PM
ignore

PHILCT
07-25-2004, 11:56 PM
ignore

MrsG
07-27-2004, 03:08 PM
Just received an internet survey from BCV. Of course, we had a wonderful visit to the resort, but I let them have it on the MK buses. I rated the transportation "poor". That will get their attention.

tjkraz
07-27-2004, 03:21 PM
Originally posted by PHILCT
I also wondered if it was possible to go to EPCOT and hop the monorail to the TTC, and then hop the other monorail to the MK.
Is that possible in the early morning or worth it?


It's possible, but it may be more walking than you think.

Also, you need to take Early Entry into account. If you want to get to MK before 9am for EE, Epcot will not be open yet. You won't be able to cut through Epcot until the gates open.

Bellesmama
07-27-2004, 07:26 PM
Originally posted by minniesota
Has anyone ever used a cab to get back and forth between MK and BCV? Where can you find a cab at MK and do they have the van-size (for 8 people) available? Thanks much for any info!

We used a cab from BCV to WL one night when we were heading over to Whispering Canyon Cafe for dinner since it takes so long to use the transportation system to travel from resort to resort. I can't remember if we called down ahead of time or if the bellman got us one when we got down to the BC main entrance. I'm sure it couldn't have been more than $10. It was really convenient.

I would imagine that if you need a large van size cab you would probably have to call down to the concierge desk and have them get one for you.

Speaking of transportation problems - I do recall we waited a VERY long time(at least 30 mins.) for a ferry over to MK(we were heading over to MNSSHP) from WL that same night . That didn't make a very good impression to us and made us think twice about ever staying at VWL.

lenshanem
07-27-2004, 09:47 PM
I apologize for not reading the whole thread, but we just got back from BCV, too. The bus transportation STINKS! It is absolutely ridiculous to have that many hotels on one bus line. And I don't think they have any more extra buses running because of it either. So much for deluxe! The values have way better bus service IMHO. We saw a guy FREAK OUT last week cause his family waited almost an hour from BB. They had a baby who was crying hysterically. When he questioned the driver as to how often the buses were supposed to run the driver just shrugged his shoulders, never would reply back to him with a I'm sorry, nothing! The sad thing is that guy said there were families left behind that had been waiting even longer than them that didn't appear to have gotten on. I was amazed we even went to BB cause our bus was already full to begin with with people standing. We also saw someone with a clipboard at the bus stop at BCV a couple mornings. I hope they figure something out!

Whenever we had a PS at another resort we drove. Just so much easier and nice with BCV parking so close by. We made the mistake last month at BWV trying to use buses to get to other resorts. Big mistake!

kweaver
07-27-2004, 11:04 PM
Originally posted by CarolMN
I've read (don't know if it's true or not) that WDW is experiencing a severe shortage of bus drivers - seems they cannot hire them fast enough and that bus service in general isn't so great because of it.

Your post sparked a memory from our last trip. In June, we spoke to a very friendly bus driver. I'm not sure about the shortage of drivers, but this man told us that Disney is actually very short on buses right now. This subject came up because we inquired about the age of the bus we were in...and original according to him...as he showed us the stickers showing how many times it had been overhauled.

Supposedly, the new buses they ordered are slow coming in. In addition to the standard ones, he said they ordered 30 of the special (hydraulic?) buses that handle the loading of scooters and wheelchairs more easily. However, the company they were ordered from stopped making them (or went out of business) - so they had to reorder from a company in CA.

Of course, this is one of those bus driver stories...so you have to take it with a grain of salt. :D He's worked as a driver for WDW for a lot of years though...seemed to know his business. I wish I would have thought to get his opinion on the BCV/BWV, S&D issue!

BeckyV
08-01-2004, 02:15 PM
We just returned from a week at Old Key West and the buses were great. Never waited longer than 20 minutes except when we ventured to Epcot and the Dolphin to use our DVC discount. It was 11:25pm when we arrived at the bus stop, but had to wait almost an hour for a bus to Pleasure Island to transfer to OKW. Another woman was there from Port Orleans trying to do the same and she was furious. She was playing minigolf across the street and had checked at the resort about what transprotation to use. One bus stopped and apologized because this was his last run and he was going to Grand Floridian after dropping off guests at the S and D. Another came about ten minutes later and he really did not want to pick us up, but did. He took us directly to the resorts after dropping a family off at MGM's parking lot who was stranded at Downtown Disney.

Both drivers said to complain because next year when we return it will be worse. Disney is on the bus on demand schedule and the drivers said it is a mess. Disney does not ask the drivers for their opinions and they are the ones who hear all of the complaints. This system is not working and the new manager needs to change it. The drivers did not mention a problem getting drivers, but said it is the management trying to cut back to look good on paper to California. Disney has gone to less drivers on this new plan.

We did have a wonderful trip and the buses at OKW were just great. Too bad the Boardwalk area seems to have the most problems. This is my home resort and I was upset that the transportation seems to be better at OKW when my dues are so high at BWV.

Just wanted to pass on the advice we were given to complain to Disney. I was told to go through the Vacation Club and let them follow up on the complaints.

BTW-Another day guest was stranded during our week at WDW and tried to use the boat transportation from MGM to Epcot parking lot except none of the boats would take him there. They dropped him off at Boardwalk and told him to catch a bus and it would drop him off at Epcot. He and his family rode the bus to DD and then a manager got on the bus because he was demanding to go to Epcot. I really felt sorry for the driver because he could not just change his route and the guy was so demanding about going to Epcot to his car. We changed buses and left on the one to OKW and the manager was there on the bus for a while.


Becky

BeckyV
08-01-2004, 02:17 PM
Oh and I forgot to add that Disney does need new buses. We were caught in a terrible storm from BB and the driver warned that the bus leaked. Well it didn't leak, it poured in on me and my ds. Luckily we were already wet from BB.

psharrock
08-01-2004, 03:15 PM
We are currently at BCV and they have definitely not fixed the BC/YC buses to MK

Last week we went to MK and on the way back we were 1st in line (so probably just missed a bus), and we had to wait 45mins + for the next bus, during this tiime we saw three buses to the Swan and Dolphin and two buses for most of the other resorts

Paul

pgjam
08-01-2004, 04:23 PM
When we stay at BW or BCV we will walk thru Epcot & take the monrail to TTC & then another monorail to MK. It did not seem to take very long but maybe it was because we were constantly moving as opposed to waiting for a bus. I love the walk thru Epcot in the morning passed the rose gardens.
pgjam

CarolMN
08-01-2004, 04:33 PM
Originally posted by pgjam
When we stay at BW or BCV we will walk thru Epcot & take the monrail to TTC & then another monorail to MK. It did not seem to take very long but maybe it was because we were constantly moving as opposed to waiting for a bus. I love the walk thru Epcot in the morning passed the rose gardens.
pgjam

We sometimes do this in reverse - from the MK back to the BWV.

If you want to be at the MK for EE or even just for park opening, this way just doesn't work. You can't walk through the park to the monorail until EPCOT opens.

FOTM_Ring_Bearer
08-01-2004, 08:50 PM
We must have been lucky at the beginning of July. We stayed at the BW and most of the time we didn't have to wait very long for a MK or AK bus. And they weren't full.

But e-ride night was a different story. The bus was full. This one woman refused to move when the bus driver asked everyone to move to the back of the bus. We got to the Swan and the bus driver said if you were going to the BW, you could get off here and you would beat the bus to the BW. Nobody took him up on the offer. At 1:30 in the morning, nobody wanted to walk. As it turned out most of the people were going to the BW. But we stopped at the Swan, Dolphin, YC, BC and finally the BW.

JLS
08-01-2004, 09:03 PM
I agree with how horrible the transportation is from the Epcot resorts. Its an insult to guests who pay huge dollars to stay there. I really can't fathom that anybody who has experienced this before will do it again - RENT A CAR!! Rental cars can be had on Priceline in Florida usually for less than $20 per day. Parking in the parks is free if you are on onsite guests. You don't use that much gas, and you have your own transportation to/from the airport instead of dealing with some annoying shuttle or expensive towncar, so the rental car all but pays for itself just with that.

But people should keep complaining because Disney needs to know that it is not acceptable on any level to pack people in to buses and use one bus for 6 different resorts!! (BW, BCV, BC, YC, Swan, Dolphin).

Deep-Thots
08-01-2004, 11:54 PM
Originally posted by finster

1. The bus still services Swan, Dolphin, Yacht Club, Beach Club, and Boardwalk, in that order. Simply put, there are too many resorts being serviced by a single bus. I echo the statements of someone else, I take offense at the fact that Swan/Dolphin are on the same route, especially in light of the cash we've all invested in the DVC resorts.



I agree wholeheartedly that Disney tries to service *too many* resorts with too few buses, and that the S/D-Y/BC-BW bus is just too congested (because I've experienced it myself). But taking offense at the fact that Swan and Dolphin are on the same route as DVC resorts bears some re-thinking, I believe.

First, I am certain that Starwood/Westin pays WDW an arm and a leg to provide transportation services to these hotels/resorts -- which are *on* Disney's website, and for which you can make reservations using Disney's website. In fact, WDW transportation is one of the benefits touted as a teaser for staying at these "other deluxe resorts" (this is what they're called on the website). So, like it or not, Disney undoubtedly is making a profit in this venture, and probably won't be changing the terms of its agreement with Starwood/Westin any time soon.

Second, *not all* of those people who are staying in the general vicinity of the Yacht and Beach Club Resort and the Boardwalk Resort are DVC members. Remember, you can stay in non-DVC, "deluxe" accommodations at both of these places. Given the fact that the non-DVC guests staying at these resorts probably have not invested large amounts of cash in the resorts, should they consequently be subject to a special non-DVC transportation fee because they want to ride the buses? (You can arrive at this conclusion via your line of thinking.)

One of the advantages/perquisites of being a DVC member is free parking at the parks. Several people here have said that they make liberal use of this perk, to their great advantage.

Given this course of events, it seems to me that there are two courses of action possible here:

1. You can continue to use WDW transportation, completely aware that at times it's really going to frustrate you. If you choose this option, however (knowing what you know), then railing against the apparent injustice of it all seems counterproductive, at best. By all means, continue to voice your opinions to DVC, but, well... you do have another, very logical option:

2. You can find an alternate means of transportation (like renting a car, or using your own car if you're driving to WDW) that not only allows you to make use of your DVC membership, but also leaves you in a much, much better frame of mind (i.e., increases the magic).

Aggravation/irritation, or slight effort/peace of mind? To me, it's pretty much a slam dunk. But then I've sometimes been accused of approaching problems via a logical rather than an emotional bent.


(Donning [hopefully] flame-retardant suit)

finster
08-02-2004, 06:35 AM
Kim -

The car rental, as I pointed out in my original post, is definitely something we already make use of.

Why aren't Swan and Dolphin bundled up with Dixie Landings, or Port Orleans, etc? Yes, I know the proximity of the resorts make a lot of sense to bundle the existing route, but they can just as easily change that.

I think you missed the point of my post though. I'm fully aware that non-DVC members make use of BC, BW, YC, etc.

Why is it that BC, BW, YC, Swan, Dolphin all share one bus when OKW has it's own, Corronado has it's own, DL has it's own, and virtually every other (with a few exceptions) resort have their own route?

I'm not sure of the OKW current capacity, but I'm fairly certain that the combined number of rooms at BC, BW, YC, Swan, and Dolphin dwarf that of any other single resort on the property that has it's own line.

I think my approach is fairly logical too. The numbers don't lie.

Originally posted by Deep-Thots
I agree wholeheartedly that Disney tries to service *too many* resorts with too few buses, and that the S/D-Y/BC-BW bus is just too congested (because I've experienced it myself). But taking offense at the fact that Swan and Dolphin are on the same route as DVC resorts bears some re-thinking, I believe.

Aggravation/irritation, or slight effort/peace of mind? To me, it's pretty much a slam dunk. But then I've sometimes been accused of approaching problems via a logical rather than an emotional bent.


(Donning [hopefully] flame-retardant suit)

mwstar
08-02-2004, 07:39 AM
We were at BCV the week of July 4th. Luckily we had our own vehicle so we used that for evening dinners and BB. One morning an EE MK morning we got to the bus stop. Tons of people. There was a CM with a clip board. When the bus arrived and you knew immediately it would not hold all of the people, she radioed for another bus. That bus appeared instantly like it had been staged just in case. If there had not been so many people and just a few left behind I am not sure the bus would have been called. I found just as much problem with the check in process, 20 minutes in line every time I had to go there. Ugh.

Deep-Thots
08-02-2004, 11:12 AM
Originally posted by finster


Why is it that BC, BW, YC, Swan, Dolphin all share one bus when OKW has it's own, Corronado has it's own, DL has it's own, and virtually every other (with a few exceptions) resort have their own route?

I'm not sure of the OKW current capacity, but I'm fairly certain that the combined number of rooms at BC, BW, YC, Swan, and Dolphin dwarf that of any other single resort on the property that has it's own line.

I think my approach is fairly logical too. The numbers don't lie.


Well, I think we'd need clarification regarding the numbers to determine whether or not they're lying. And remember, even numbers themselves can be interpreted in different ways.

If I had to make a guess about this entire situation, I'd say that the Swan and Dolphin resorts probably contribute fewer guests to the WDW transportation system than we might expect. I know that when I was at the Swan for part of my stay this past June, not many hotel guests seemed to use the WDW transportation system (either the boats o the buses). When I made a remark to one of the boat captains about this, he noted that S/D are primarily huge convention hotels (in fact FedEx had a huge convention going on while we were there), and that most of those guests do not actually go to the parks. Who knows whether he's correct or whether his knowledge is merely anecdotal? I merely present it as a possibility.

I think what I was mostly responding to in your post (it was the newest one at the time, though there were a few earlier ones that really harped on this idea in a much more obvious way than yours did) was the idea of the injustice inherent in DVC members like us (who admittedly have put up a fair sum for the privilege of belonging to DVC) having to rub elbows (transportation-wise) with the apparently lower-status non-DVC members -- particularly those who stay at S/D. I mean, DVC grants its members certain amenities and priviliges. But despite the amount of money we pay, it does not provide them (us) with segregation from the masses (and this is a good thing, imo.).

DVC members who belong to BCV and BWV often tout its proximity to MGM and Epcot as these resorts' premier benefit. OKW members proclaim the size of the resort's rooms and its laid-back atmosphere as its primary benefits. VWL members boast about the incredible theming and that resort's proximity to MK as its selling points.

Every DVC resort has its advantages as well as its (dreaded) disadvantages (distance from "the action," transportation, etc.). None is perfect, or is ever likely to be.

tjkraz
08-02-2004, 11:23 AM
Originally posted by finster
Why is it that BC, BW, YC, Swan, Dolphin all share one bus when OKW has it's own, Corronado has it's own, DL has it's own, and virtually every other (with a few exceptions) resort have their own route?


Be careful not to confuse bus routes with the number of busses that patrol those routes. While OKW has busses that service that resort and that resort only, I have to believe that there is a greater volume of busses that service the BW/BC/YC/D/S loop.

Besides, if you've ever stayed at OKW, you know that adding another resort to that bus loop would really be a pain. The OKW busses already make at least 5 stops within the resort--a loop that can easily take 10 minutes. It wouldn't make sense to ask guests to wait even longer while that same bus travels to another resort, too.

It sounds like the real issue with the Epcot resorts is the number of busses that run. Either they need to increase the volume of busses or just split up the routes.

Disney Hot Mama
08-02-2004, 12:15 PM
It is obvious that we all have issues with the bus service at BVC (sharing with multiple other resorts) Who do we complain to?
Do they care or even listen?

lenshanem
08-02-2004, 12:21 PM
Do they care or even listen?

Not on this topic it appears. This has been going on for soemtime.

I just got a survey card in the mail for our stay at BCV. I will make a point about the buses.