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Chim Chiminy
07-18-2004, 11:29 PM
Something I just remembered from our recent trip.

We pool hopped to the Contemporary, called to get the okay first. We were boating there too, and thought it would be nice to swim afterwards.

We didn't bring our towels with, as we thought we could just get them from CR.
When my husband went to get towels, he was refused. Even after showing our room key and DVC member card.
The person handing out the towels told him it didn't matter if we were DVC members legally pool hopping, we couldn't have towels. They were for CR resort guests only.

Is this usually the case?
I told him from now on, if we pool hop we are bringing our own beach towels.

msdis
07-18-2004, 11:31 PM
That's insane!!!!!!!!!!!!!!!!!!!

Uncleromulus
07-19-2004, 05:00 AM
Never really happened to us, but once at SAB (when hopping was allowed) we had quite a struggle with the "towel" CM who apparently was personally offended that we were there. After showing her both our permanent and OKW "member" ID's she still didn't want to hand us a towel. Finally after consulting with two other CM's she gave in and tossed two towels our way, with a sneer to go along with them.

Pa@okw95
07-19-2004, 05:52 AM
Pool hopping should come to an end when OKW has a slide. This perk is an intrustion on the guests that paid good money to use the pool at their resort. I think the practice makes all members in the eyes of cms at other resorts look bad. After all who would bust in an use a pool at another resort anyway. I am affraid that DVC members are looked at as "poor cousins" by some cms because of this whole pool hopping situation. Anyone staying at a resort does not want to see a lot of non-guests using the pool. There are other other reasons that give DVC members this reputation some of it probably deserved.

Dean
07-19-2004, 06:46 AM
Originally posted by Pa@okw95
Pool hopping should come to an end when OKW has a slide. This perk is an intrustion on the guests that paid good money to use the pool at their resort. I think the practice makes all members in the eyes of cms at other resorts look bad. After all who would bust in an use a pool at another resort anyway. I am affraid that DVC members are looked at as "poor cousins" by some cms because of this whole pool hopping situation. Anyone staying at a resort does not want to see a lot of non-guests using the pool. There are other other reasons that give DVC members this reputation some of it probably deserved. While I'm sure you're right, it shouldn't be that way. And any CM who continues to exhibit this behavior after instruction should be fired. By extension, one could make the same comparison about DVC members who stay at a non home resort. An attitude I've aslo seen from CM on a couple of occasions.

Not being allowed to get towels is rediculous when legally PH. I'd have asked for a manager.

MELSMICE
07-19-2004, 06:47 AM
Originally posted by Pa@okw95
After all who would bust in an use a pool at another resort anyway.

The OP said they called ahead & were told they could come & enjoy the CR pool, so they didn't bust in. They did follow the pool-hopping guidelines.

As far as "busting in"............unfortunately, many non-DVC members do, along with many day park guests that aren't staying on-site & don't see anything wrong with it.

We don't pool hop, we find it too inconvenient. However, that doesn't mean that some day we won't use it, so it's nice to know that the option is available. :D

PamOKW
07-19-2004, 07:57 AM
As long as pool hopping is permitted that should also include use of pool towels. I'd send a quick e-mail to MS to let them know about this situation.

wdwstar
07-19-2004, 08:06 AM
When we pool hop and i mean pool hop, we take one day and pool hop at as many pools that we are aloud to enter, we spend about an hour and move on to the next pool. we have had no problem getting towels at any of the pools, i take our beach towels and put them in the van so the seats dont get wet .

spiceycat
07-19-2004, 08:10 AM
that is good suggestion - thanks!!!

Chim Chiminy
07-19-2004, 11:32 AM
Thank you to those of you who understand the situation.

We certainly don't feel like "poor cousins", pool hopping is at this time a DVC member perk and we feel it is a nice one.
Although you may think we are in fact, the trash bringing DVC down due to our income level. Afterall DH is just a lowly soldier boy serving his country.


As I had said we were at the CR marina anyways, it just seemed logical to pool hop there as well.

I will be emailing MS on this issue. Thanks, I honestly hadn't thought of it.
I just wanted to warn any future potential pool hoppers that this could happen.
As I said, we will bring our own towels from now on.

SoCalKDG
07-19-2004, 11:52 AM
Chim Chiminy, next time you talk to your husband, tell him thanks from me and my family for serving this country. So which pool have you liked the best?

OneMoreTry
07-19-2004, 12:54 PM
Originally posted by Pa@okw95
Pool hopping should come to an end when OKW has a slide. This perk is an intrustion on the guests that paid good money to use the pool at their resort. I think the practice makes all members in the eyes of cms at other resorts look bad.


Well, I DON'T think pool hopping should come to an end. So there. The only pool we've hopped to is Contemporary -- and exactly the same situation as the OP. When we were using the Sammy Duvall Boats, we used the pool, too. When we were there the pool was empty with LOTS of empty chairs so we were not intruding. (The towels were walk-up -- no one handing them out at the time.)

We wouldn't want to hop to a full pool. At BWV my kids spent most of their time at the quiet pool because of the crowds at the theme pool.

AND, who cares what CM's think about DVC members?? Are we supposed to walk around WDW afraid of what CM's think about us? It's my impression that most DVC members are not rich anyway.

Zimbubba
07-19-2004, 01:08 PM
Some of you may forget that pool hopping was permitted for all Disney Resort Guests in the mid- 1980's. It was one of the list of perks they used extensively in advertising as a reason to stay on site.

As was once posted, Disney needs to take control of their pools like some of the resorts in Las Vegas do. They are restricted access with room keys required to be admitted with live people running the gates. An inconvenience and expense-yes. However it also pretty much eliminates the intruder problem.

Patty3
07-19-2004, 01:11 PM
Chim Chiminy, I also would like you to express my thanks to your DH for serving in our country's armed forces. What happened to you is definitely not right. DVC members are given the priviledge to pool hop and thus you should be entitled to towels. As for CM's looking their noses down on DVC members, they should only be so lucky as to become DVC members. You handled it alot better than I would have. I would have definitely wanted to speak to a manger. I appreciate the heads up!

ErinC
07-19-2004, 02:30 PM
Absolutely RIDICULOUS! Please send MS a note, and tell them about your experience. I'm like others, I would have asked to speak to a manager!

Horace Horsecollar
07-19-2004, 03:24 PM
Originally posted by Pa@okw95
Pool hopping should come to an end when OKW has a slide.
The end of the DVC member Pool Hopping perk has been predicted on this board for years. It hasn't happened. And I don't understand why some people seem to like the idea of losing DVC perks. Perhaps it's a perk they don't use.

And the perk is not just for DVC members staying at OKW. It's for all DVC members, such as DVC members who want to take a break from a hot afternoon at the Magic Kingdom.
Originally posted by Pa@okw95
This perk is an intrustion on the guests that paid good money to use the pool at their resort. I think the practice makes all members in the eyes of cms at other resorts look bad.
Yes, Disney gets good money from resort guests. But Disney also gets good money from DVC members. And DVC guides use Pool Hopping as part of their sales pitch. It's an answer to the question, "but what can I do year after year besides going to the same theme parks each time?

If any CMs really have a problem with DVC members who use a legitimate, documented benefit of DVC membership, then those CMs need some training about how profitable DVC is for The Walt Disney Company.
Originally posted by Pa@okw95
After all who would bust in an use a pool at another resort anyway. I am affraid that DVC members are looked at as "poor cousins" by some cms because of this whole pool hopping situation. Anyone staying at a resort does not want to see a lot of non-guests using the pool. There are other other reasons that give DVC members this reputation some of it probably deserved.
Huh?

DVC members don't "bust in" when they Pool Hop by the rules.

The resorts need to eject people from the resort pools who are neither resort guests at that resort nor DVC members staying on points. The few DVC members who might be at a resort pool at any given time are not a problem. Pool crashers are the problem.

Barreras Family
07-19-2004, 05:54 PM
this topic but on this one I had to chime in.

My DW, DD & I are PAP holders at DL/DCA and over here the pools at the Disneyland Hotel and Grand Californian are not only gated and enclosed but key carded. Only a person with a valid room key can enter the pool area. The rest have to watch from behind a nice, tall wrought iron fence.

Aside from cost (which is a big aside) why don't they do this with SAB and other pools, like those on the MK monorail loop? This would keep unwanted pool hoppers out and make it much easier to regulate the people who can hop, DVCer's and the like. Not only that but it would look nice too instead of the big white board fence at SAB now.

As for the OP's post. You did everything to ensure you could hop "legally" I would contact MS and tell them. There was no call for that kind of behavior.

My two pennies worth.

Rudy
aka Piglet's daddy

colleen costello
07-19-2004, 06:23 PM
Sorry for your grief! You did everything "right" and unfortunately encountered a stinker who was on some kind of low-budget power trip. CM's like that one need to realize that when the economy is down and travel is suffering, it's "poor cousins" like us who keep right on coming!

What is it with pool hopping that gets some posters in such a yank? It's no big deal... DVC'ers are not causing some major pool overload, for goodness sake. We, like OP, always visit the Poly even if we aren't staying there. We call ahead and if it's OK, I hang out at the pool while hubby takes one kids out on the lake. Then we swap. We spend money on the boats, on drinks and snacks, and usually on a dinner later in the evening. We do this once per trip and it is our alltime favorite DVC perk. I really doubt this is killing the experience of Poly guests.

Chim Chiminy
07-19-2004, 11:00 PM
Once again, a big thank you to those of you who are understanding of the situation.

And I will be sure to tell DH your kind words of thanks directed at him. The men and women of our armed forces don't get enough of it.

Like another poster here, we wouldn't stay if the pool were already crowded.

I am drafting an email to send off to MS. It's not still Jackie Leuders is it?

SoCalKDG
To answer your question, if you are still with us, the only pool we have used this privelage at was the CR pool. My kids love it there. We stayed last year for four nights at the CR and they have been begging to go back ever since. Fav pool on property is SAB, stayed at BCV last year too.
A little too easy to get seperated from family there, but sometimes that can be a good thing!

rinkwide
07-20-2004, 12:19 AM
Originally posted by Horace Horsecollar
...I don't understand why some people seem to like the idea of losing DVC perks...

I know.

More than a few people on these boards seem to get some sort of sadistic enjoyment predicting the elimination of such perks.

What's that all about?

CarolA
07-20-2004, 03:50 AM
My belief is that Disney will elimante pool hopping someday. I have NO facts to base this on, but they have gotten more restrictive each year. We will just have to wait and see (and duck for cover if they ever do! LOL!)

The problem is that it only takes a few people abusing the pool hopping to spoil it for everyone. I have heard of DVC members staying on cash at other resorts assuming that they have the right to pool hop. Plus the one time I saw a DVC member asked to leave a pool the member was so abusive to the CM that I was embarrassed. Kept announcing "I SPENT THOUSANDS OF DOLLARS FOR MY DVC AND I CAN DO WHAT I WANT" and told the CM that she was stupid. A manager was summoned and the guest was told to leave or be escorted out of the pool. All the way out, he and his wife cussed like sailors! (He also announced he was selling, I considered making him a low ball offer LOL!)If CMs get much treatment like this you know they are pushing to get us away!

goldilocks_63
07-20-2004, 03:52 PM
Maybe you should just have taken some of those towels off the chairs that were being saved for hours and hours....


Just kidding, Goldi

kathleena
07-20-2004, 04:21 PM
I can't understand when the topic is using towels at the pool, why it has to get twisted into a rant and rave about eliminating pool hopping and ensuing debate.

To the OP

Sorry that you had to have this situation. Every time we have pool-hopped we have been treated very well and never had a problem. I do think emailing MS is the right thing to do - but I would also suggest another time, to request to speak with the Manager. Probably the CM was new or something and just didn't know the routine.

And thank your husband for me also.

Dean
07-20-2004, 05:31 PM
Originally posted by rinkwide
I know.

More than a few people on these boards seem to get some sort of sadistic enjoyment predicting the elimination of such perks.

What's that all about? Agreed, but OTOH, some people get upset when someone honestly suggests it might really happen. I remember when I posted a couple of years ago that PH was a dying benefit (IMO) one person got VERY upset and posted that if DVC did stop it, it was my fault for posting it. I don't want it to happen but feel it is inevitable and am surprised it's lasted this long. That doesn't mean it's not a salvageable perk but as long as Disney doesn't police pool crashers well, ther pressure will be there from the indivual resorts to stop this somewhat controlable group. AKL was not added to PH and BCV was removed, not just SAB but all BC/YC pools. CR may let you PH but frequently won't let you park. Sorry, but it's only a matter of time.

jaysue
07-20-2004, 08:14 PM
I for one hope that Pool Hopping is kept - so does the family as well!

thanks
jaysue

Desperado
07-20-2004, 08:54 PM
Originally posted by Pa@okw95
Pool hopping should come to an end when OKW has a slide. This perk is an intrustion on the guests that paid good money to use the pool at their resort. I think the practice makes all members in the eyes of cms at other resorts look bad. After all who would bust in an use a pool at another resort anyway. I am affraid that DVC members are looked at as "poor cousins" by some cms because of this whole pool hopping situation. Anyone staying at a resort does not want to see a lot of non-guests using the pool. There are other other reasons that give DVC members this reputation some of it probably deserved.
Nonsense, this is a valuable perk as a park of a substantial commitment and investment on DVC members part. It isn't members fault that CMs are mis behaving and poorly trained regarding this DVC perk.

Pool hopping may very well end with the completion of the OKW slide, but I don't agree that it should be, and I don't agree with any of the reasons you've listed.

Desperado
07-20-2004, 08:57 PM
Originally posted by Horace Horsecollar
Huh?

DVC members don't "bust in" when they Pool Hop by the rules.

The resorts need to eject people from the resort pools who are neither resort guests at that resort nor DVC members staying on points. The few DVC members who might be at a resort pool at any given time are not a problem. Pool crashers are the problem.
I completely agree. Well said. I imagine DVC members are also spending some $$$ at the resorts they are visiting.

Pool crashers are the real problem, not legitimate DVC members.

Sammie
07-21-2004, 01:47 AM
Originally posted by Dean
Agreed, but OTOH, some people get upset when someone honestly suggests it might really happen. I remember when I posted a couple of years ago that PH was a dying benefit (IMO) one person got VERY upset and posted that if DVC did stop it, it was my fault for posting it. I don't want it to happen but feel it is inevitable and am surprised it's lasted this long. That doesn't mean it's not a salvageable perk but as long as Disney doesn't police pool crashers well, ther pressure will be there from the indivual resorts to stop this somewhat controlable group. AKL was not added to PH and BCV was removed, not just SAB but all BC/YC pools. CR may let you PH but frequently won't let you park. Sorry, but it's only a matter of time.

I agree Dean. Also I think that Disney realizes it would be easier to enforce the rules for swimming only at a resort where you are a guest if only the guest there was using the pool. I think they see it as being too hard for the lifegaurds to tell someone from the Contemporary to leave the Polynesian pool, but allow someone from VWL to stay due to them being a DVC member.

I do know from friends that work at the Beach Club that before they stopped SAB from DVC pool hopping, the peak number on a given day in July was near 100 and this was based on those that actually checked in with the front desk, the guard at the front, or asked for towels and got a wristband. This was the main factor in deciding with the addition of BCV to the mix, the pool just could not handle the extras.

Desperado
07-21-2004, 06:24 AM
I hope pool hopping doesn't end. But the reality is that there are now 5 DVC resorts at WDW with SSR being a large one. The number of potential pool hoppers has substantially grown over the years. That fact alone probably means it is realistic that pool hopping will end, that's just too many people trying to go to other resort pools.

As much as I want the perk to stay, I confess I've never used it.

jade1
07-21-2004, 07:56 AM
When WDW stops building pools with MONEY FROM DVC MEMBERS, they can entertain the idea of stopping DVC pool hopping, and handing out towels.

lubyshell
07-21-2004, 09:39 AM
We were just home last week at SSR. MY DH and DS were going to boat at the Polynesian and I identified myself as a DVC member showed both my room card and DVC card and inquired if I only could use the pool. I was flat out told NO, these pools are for guest only and boy was she snotty. She also went on to say that pool hopping is not allowed at all.

colleen costello
07-21-2004, 09:48 AM
Lubyshell, Poly is having issues. We stayed there in June, but we typically pool-hop there once when we stay elsewhere on points. This was the first time I saw a CM guarding the towels. I walked up in the middle of a growing argument between the towel woman and a guest who was getting angrier and angrier that they would not give her towels. She was giving her building and room number; claimed she didn't have her room key as hubby was meeting them a bit later and her building was far from the pool. She complained to me that no one told her about the policy at check-in and so her two little girls were dripping wet and chilly while she argued over towels. Yikes.

I told her guests had been griping about "pool crashers" and that is why they were checking, but there was no appeasing her. She thought a legitimate building and room # statment was enough. I see the problems this all causes -- no matter what they do, someone is mad. I agreed with this woman, however, that they should warn you at check-in about the room key policy. And regardless of all this, DVC members ARE at this time allowed to pool-hop and someone better tell the attendants that!

Lisa P.
07-21-2004, 12:15 PM
When WDW stops building pools with MONEY FROM DVC MEMBERS, they can entertain the idea of stopping DVC pool hopping, and handing out towels.

Disney doesn't build their regular resorts/pools with money from DVC sales/maint fees. The closest you could get would be DVD (DVC's developer). Given that, and using this perspective, DVC would limit pool-hopping to include only the other DVC resorts during a DVC vacation stay on points, like an internal use benefit.

Pool hopping is a very nice privilege, not an entitlement. From the beginning, it has been presented as being subject to change without notice.

Besides the added workload on underpaid staff and multiple sets of rules for different people (guests vs. day visitors vs. DVCers) and intermittent crowding and the occasional disgruntled or obnoxious guest who identifies theirself as a DVC member, there may be other problems added by DVC pool hopping. For example, inventory of pool towels and facility staffing budgets are handled individually by the hotels, not collectively by all of WDW. When guests return to their rooms with pool towels, they may be readily returned to that hotel's inventory by housekeeping. But not with pool hoppers. It's easy to say that one family (our own, of course) creates a barely noticeable impact. But from the hotel manager's perspective, there's usually more involved with accommodating all kinds of guest benefits than most people realize.

It's a shame that the OP was not treated properly when she was following the rules. The more DVC grows, the more complex the rules seem to get. That may contribute to some here thinking that pool hopping won't last.

OnTheRocks
07-21-2004, 02:10 PM
We were pool hoping at the CR last week while staying at the WLV. When I went to get towels for our group I was asked for our room card and said I didn't have it. She then asked for our room number and I said we were staying in the villas. She then gave me my 9 towels with no problem. It must have been that your CM didn't know the rules. We also pool hoped at BW and GF with no problems. I also overheard someone at the WL pool saying they were going back to their pool at the Country Inn. Don't know where that is but assumed there were pool hoping from off site.

Chim Chiminy
07-21-2004, 03:16 PM
I didn't mean to start a debate with this thread.

I just wanted to relate our experience and give a head's up to those who pool hop.

wtpclc
07-21-2004, 03:21 PM
Originally posted by Chim Chiminy
I didn't mean to start a debate with this thread.



Liz,

You've been on this board long enough to know that no topic's ever really safe.:rolleyes:

Thanks for reporting on your pool hopping experience. And thanks to your husband for serving our country (and to you for supporting him in what can't be an easy lifestyle)!

Now can't we all just get along. Come on. One big DVC hug!!:grouphug:

profdsny
07-21-2004, 03:21 PM
If CMs are not just wrong, but rude, I'd demand a supervisor or manger to straighten things out. Even if they are right, rudeness is uncalled for. Whether this is a right or a contract issue for us right now, it is still there, and until it is changed, we are within our 'rights' to use it, and be treated with respect. Don't let them push you around.

Desperado
07-21-2004, 08:13 PM
Originally posted by lubyshell
....I was flat out told NO, these pools are for guest only and boy was she snotty. She also went on to say that pool hopping is not allowed at all.
Call a manager and get names all along the way. This CM needs to no longer be employed by Disney and to go be successful somewhere else. No excuse for rudeness.

Disney Doll
07-21-2004, 08:24 PM
Several issues here:
1. The "legality" of pool hopping-you did everything right. You called, identified yourself as DVC, made sure the pool wasn't at capacity, had your DVC ID cards with you. As it stands now, pool-hopping is "legal" at most of the pools at WDW, so I will continue to pool-hop as I so desire, within the guidelines that Disney has set up. If DVC members are allowed to pool-hop, then the pool they hop to should supply towels.

2. Rude CM- should have gotten her boss right then and reported the rudeness. That's what I have done in the past very few occasions where I have encountered actual rudness from a CM. They have been very rare, in my case. I usually find the CMs to be very pleasant and helpful.

3. Poor cousins- having spent well over $25,000 in DVC points I don't consider myself to be a poor cousin. I have paid a premium, and made a long-term investment in the Disney company, and if that gets me a few perks along the way, good for me. Everyone has the same opportunity to purchase DVC as I do.

4. Caring what the CMs think of me- I don't. I would never be intentionally rude to a CM, but some kid who's standing inside a towel kiosk would not be giving me a whole lot of grief before I was speaking to someone with more authority than a minimum wage employee.

Cris
07-22-2004, 12:38 AM
I get so sick of DVC members think they are entitled to everything because they paid 15,000 dollars. Well all I expect is a couple weeks at Disney in a clean spacious villa. This comment has nothing to do with pool hopping, but some of the members I have seen making fools out of themselves screaming at CM over them being DVC members and they should get this, that, and the other or they are selling their membership.

ok done with my rant now.

I think you should have asked for a recreation manager, but unlike others I don't think the cm should have been fired over that.

LakeAriel
07-22-2004, 09:29 AM
The reason someone was hopping from the Country Inn? to WL is that they didn't ask for a key! Anyone can say "Oh yeah, I'm in room blah, blah in the Villa's.This went on in Animal Kingdom Lodge too this past Easter and we, the paying guests, couldn't get a seat.. These pools have an occupancy limit, these deluxe resorts need to correct this ASAP. As for legal hopping as a DVC member (some resorts are excluded) the rude CM definately should have been reported! I heard that a couple of the DVC resorts use bracelets to quickly identify their guests. True?

SSRex
07-22-2004, 10:08 AM
We were at BCV last week and went to SAB several times during the week. There was not once that there was someone guarding the entrances checking room cards. Once I asked a CM and they said that they do not bother with the braclets in the evening. I even sent my kids looking for someone to get braclets from once.

I was there several times and was never asked for my room key. I admit that I was disappointed with the lack of any CM restriction.
I chose to stay at BCV for the pool and lack of pool hopping to it from other resorts, but I doubt they stopped any pool crashers.

We also did pool hop over to the BW pool and SSR and again we were never asked anything by anyone. I got the impression that the DVC pool hopping privledge is a lot like WDW transportation being just for valid ticket holders and WDW resort guests, if they never check if you have a ticket or a resort ID, anyone can & does ride the monorail, boats, buses, etc. I felt it was a non-benefit.

megrod74
07-22-2004, 11:49 AM
I'm sure this is only fanning the fire, but can the pool shower facilities be used when pool hopping? If so, which resorts have these?

Desperado
07-22-2004, 05:16 PM
Originally posted by Cris
I get so sick of DVC members think they are entitled to everything because they paid 15,000 dollars. Well all I expect is a couple weeks at Disney in a clean spacious villa. This comment has nothing to do with pool hopping, but some of the members I have seen making fools out of themselves screaming at CM over them being DVC members and they should get this, that, and the other or they are selling their membership.

ok done with my rant now.

I think you should have asked for a recreation manager, but unlike others I don't think the cm should have been fired over that.
Well, sorry, but IMO your rant is way, way off base in this thread. This thread is about a DVC member priviledge that a member was entitled to but denied by a CM and in a rude manner. Currently, until there is a change in policy regarding pool hopping, it is part of what they are "entitled to .... because they paid 15,000 dollars."

If members feel thier priviledges they purchased are dwindling to an unacceptable level or that exchange points for things like cruises are escalating to an unacceptable level, they have every right to voice those concerns to fellow members. Fact is, some of our priviledges are dwindling. Point exchanges for non-DVC activities and resorts are escalating. What we purchased was sold to us as more than just the use of a DVC villa for the alloted time, like it or not, agree with it or not. Personally, I'm still very happy with my purchase and have never threatened to sell. I also foresee pool hopping being eliminated. Disney service should not be eliminated, although I do agree that it should also not be taken advantage of when not appropriate.


::yes:: ::yes:: ::yes:: ::yes::

Desperado
07-22-2004, 05:19 PM
Any guess as to when pool hopping will probably be elliminated all together? My prediction is that we will see the announcement in the member newsletter that comes out directly after the completion of the OKW slide.

KNWVIKING
07-22-2004, 05:31 PM
.... so this may have already been stated.

CM's at the pools may have an issue with DVC members pool hopping, maybe want to treat us like "poor cousins" or 2nd class guests..............

BUT the CM's that take my money in the resort gift shops & restaurants sure don't.

thatdarncat
07-22-2004, 07:00 PM
Good point. How funny would it be if someone wore a shirt that said "I'm a pool hopper and proud of it".

Desperado
07-22-2004, 07:02 PM
Originally posted by KNWVIKING
.... so this may have already been stated.

CM's at the pools may have an issue with DVC members pool hopping, maybe want to treat us like "poor cousins" or 2nd class guests..............

BUT the CM's that take my money in the resort gift shops & restaurants sure don't.
:rotfl: :rotfl: :rotfl: :rotfl: :rotfl:

CVW
07-23-2004, 10:54 AM
Barreras Family actually made the most salient point of all. If there is a real problem with pool crashing, why not just secure the pools?

It AMAZES me that I need my room key to get into the Motel 6 swimming pool in Tulsa, but not at a Disney Resort.

Put yourself in the mind of a Disney Resort executive. Pools are becoming increasingly crowded, and guests are complaining. There are at least three reasons for the overcrowding:

1. Not enough pool space for true resort guests.

2. Pool crashers not being caught.

3. DVC'ers legally pool-hopping.

By far the cheapest way to fix the problem is to eliminate #3. Fixing #1 would mean building costly resort-quality swimming pools. Why bother?

Stopping pool crashers would require fences, a cardkey entry system, and increased security checks.

But if they tell DVC'ers to stop pool-hopping WE'LL STOP! Most of us tend to play by the rules and wouldn't want to risk getting caught anyway.

If pool-hopping is taken away, it will be because Disney wants the cheap quick fix.

Sammie
07-23-2004, 11:01 AM
Originally posted by CVW
Barreras Family actually made the most salient point of all. If there is a real problem with pool crashing, why not just secure the pools?

It AMAZES me that I need my room key to get into the Motel 6 swimming pool in Tulsa, but not at a Disney Resort.

Put yourself in the mind of a Disney Resort executive. Pools are becoming increasingly crowded, and guests are complaining. There are at least three reasons for the overcrowding:

1. Not enough pool space for true resort guests.

2. Pool crashers not being caught.

3. DVC'ers legally pool-hopping.

By far the cheapest way to fix the problem is to eliminate #3. Fixing #1 would mean building costly resort-quality swimming pools. Why bother?

Stopping pool crashers would require fences, a cardkey entry system, and increased security checks.

But if they tell DVC'ers to stop pool-hopping WE'LL STOP! Most of us tend to play by the rules and wouldn't want to risk getting caught anyway.

If pool-hopping is taken away, it will be because Disney wants the cheap quick fix.

I think you are correct.

KNWVIKING
07-23-2004, 12:16 PM
..... but it stinks.

DL Hotel has a massive,gated pool area. It's a PITA to get in and out of,depending on where your room is and where you want to be once you're inside gate.

Next, picture our existing resorts........ now picture them with an iron fence around them. It's one thing to design a resort from the ground up with the intention of having a secure pool area, it's an entirely different problem when you have to retrofit something to protect against determined parasites.

VB has a gated pool area that requires room keys to open. Show of hands from everybody whose been there........ how many saw people linger near the gate, "looking" in their bag for a key, and as soon as a real guest opened the gate......they just followed them right in. Or even more brazen, they simply stood and waited till the gate was open, not even pretenting to be guests.

Gates aren't the answer. I prefer arresting trespassers.

crisi
07-23-2004, 12:59 PM
Or issuing a pool bracelet. Stop by the bar (that is at any pool) or one of the lifeguard chairs, show your room key or DVC member card, get a braclet. That's what they do at SAB. SAB would be a pain to gate - it pretty much straddles the beach. But bracelets are easy.

Now gating the BW pool would be easy.

Sammie
07-23-2004, 04:38 PM
Originally posted by KNWVIKING
..... but it stinks.

DL Hotel has a massive,gated pool area. It's a PITA to get in and out of,depending on where your room is and where you want to be once you're inside gate.

Next, picture our existing resorts........ now picture them with an iron fence around them. It's one thing to design a resort from the ground up with the intention of having a secure pool area, it's an entirely different problem when you have to retrofit something to protect against determined parasites.

VB has a gated pool area that requires room keys to open. Show of hands from everybody whose been there........ how many saw people linger near the gate, "looking" in their bag for a key, and as soon as a real guest opened the gate......they just followed them right in. Or even more brazen, they simply stood and waited till the gate was open, not even pretenting to be guests.

Gates aren't the answer. I prefer arresting trespassers.

You think we could have a Most Wanted Pool Hoppers board at checkin.

Kinda like the photos in the Post Office. Sure would make it easier for the Pool Police, ;)

Desperado
07-23-2004, 11:00 PM
Originally posted by KNWVIKING
..... VB has a gated pool area that requires room keys to open. Show of hands from everybody whose been there........ how many saw people linger near the gate, "looking" in their bag for a key, and as soon as a real guest opened the gate......they just followed them right in. Or even more brazen, they simply stood and waited till the gate was open, not even pretenting to be guests.

Gates aren't the answer. I prefer arresting trespassers.
:wave: :wave: :wave: :wave: :wave: :wave: :wave:

fac
07-23-2004, 11:59 PM
Originally posted by Desperado
Call a manager and get names all along the way. This CM needs to no longer be employed by Disney and to go be successful somewhere else. No excuse for rudeness.

I had similar experience with CR in the beginning of this month (after July 4th). We stayed on BWV on points, went to CR for boating. I decided to check with the front desk about using the pool, as DH planned to do some sailing after renting the pontoon boat and DDs are too young for the sail boat.

Two CMs in the front desk told me that they never heard about the policy. I explained to them about DVC, they told me they knew about DVC but "we are not those DVC hotels" as one of them said. At this time, the second CM returned and told me she checked with her manager and there was no such policy and pool hoping is not allowed.

"Fortunately" the weather was bad, DH could not rent the sail boat.

(forgot whether he said hotel or resort, but the "we are not those DVC" comment made me sick)

MELSMICE
07-24-2004, 08:06 AM
Originally posted by fac
Two CMs in the front desk told me that they never heard about the policy. I explained to them about DVC, they told me they knew about DVC but "we are not those DVC hotels" as one of them said. At this time, the second CM returned and told me she checked with her manager and there was no such policy and pool hoping is not allowed.

I sometimes wonder if they train all CM's in the same way. This sounds similiar to calling CRO and getting one answer from one CM and a different answer from another.

It bothers me that not all CM's give the same answers, or know all the policies. This is something that should really be addressed by Disney, IMO.

RLevy29
07-24-2004, 08:32 AM
[[QUOTE]Put yourself in the mind of a Disney Resort executive. Pools are becoming increasingly crowded, and guests are complaining. There are at least three reasons for the overcrowding:
1. Not enough pool space for true resort guests.

2. Pool crashers not being caught.

3. DVC'ers legally pool-hopping.[QUOTE]

I would add 2 more reasons:
4. People saving chairs and towels and not showing up until hours later.
5. People not putting their towels in the bin when they leave so it looks like the chair is still occupied.

We were faced with this at our recent stay at the Westin in Saint John's. We came to the pool at 4:00 in the afternoon and there were no towels left. There was not a chair to be found.The pool service did not close until 6:00. It is doubtful that any pool crashers were to blame because of the location of the resort.

Desperado
07-24-2004, 09:28 AM
When DVC pool hopping was started, there was one resort, there are now 5 onsite, DVC membership is growing. The clearest sign that pool hopping is coming to an end is the investment in a pool slide at OKW IMO. When we stay onsite, we usually sttay at BCV, with two onderful pools, so it's not too much a bother. I just hate to miss out on the priviledge of taking a break from MK and being able to swim within a short monorail ride. I've never done it, but I'd like to in the future.

Dean
07-24-2004, 02:19 PM
Actually to me the biggest indication of it ending in the near future is the facst the SSR pool is so small comparatively. I doubt the pool at OKW has any direct or possibly even direct inflence related to the PH issue. Still, it should decrease it a little bit, only time will tell. While I'm not convinced there is a cause and affect relationship related to SSR or the new OKW pool, I just can't see the perk lasting much longer due to sheer numbers and volume. It's got to be a PIA to keep up with, worry about, take the phone calls, judge the usage that day, etc. Just too much agravation to deal with. Easier to just stop it and deal with the problem. There will be a few vocal people jumping up and down for a few months but I'm sure that's less than they deal with now the way things are going.

DukeStreetKing
07-24-2004, 02:36 PM
I might be in the minority but I don't understand the attraction with pool hopping. If the pool is such a big deal, why not just book your vacation at the resort that has the pool that you like? Pool water is pool water no matter where you swim. I understand some pools are themed better than others but are they such a big deal?

Zimbubba
07-24-2004, 02:51 PM
How many DVC members pool hop on any given day? Not many, in my opinion.

Dean
07-24-2004, 02:57 PM
Originally posted by Zimbubba
How many DVC members pool hop on any given day? Not many, in my opinion. I'm sure it varies a lot but there were reports from BCV when members could PH there saying some days were in excess of 100 per day. And these were the ones they could document by phone calls, check in and pool towel inquiries; the number was likely greater. Still 5 or 10 in any single day might be enough to throw the system off balance.

We don't PH either as a rule, we agree the hassle isn't worth it. But some do it to take a break from the parks during the middle of the day or similar situations. The only time we've used the perk was when we had a big family trip. My wife and I went to Ariel's for dinner and my sister, kids and her child went to BCV to PH while we were at dinner.

Sammie
07-24-2004, 05:11 PM
We don't pool hop either. If we want to use a pool other than our DVC resort we book a few days there at the end of our trip.

Dean is correct about the numbers at SAB prior to stopping pool hopping. I have a friend that worked there at the pool and as Dean stated on any given day during the summer during the time was open that in excess of 100 were visiting.

I have heard that the numbers for WLV and the Polynesian are really up too.

Time will tell.

Uncleromulus
07-25-2004, 05:45 AM
Dukestreet:
On the other side of the coin-why book at a resort you don't really like just for the pool--when you can pool hop??
Water is water certainly but when you have a big tub of water (like the main pool at OKW), with no lifeguard and no slides--well, you just may want to pool hop. We always do, and have only been in that main pool twice since 1992.
But with the new slide and some lifeguards--that'll probably change.
So it appears that at least 2 DVC members won't be hopping around as in the past :Pinkbounc :Pinkbounc :Pinkbounc

Desperado
07-25-2004, 11:33 AM
Originally posted by DukeStreetKing
I might be in the minority but I don't understand the attraction with pool hopping. If the pool is such a big deal, why not just book your vacation at the resort that has the pool that you like? Pool water is pool water no matter where you swim. I understand some pools are themed better than others but are they such a big deal?
I think one part of the attraction is that it gives you an chance to visit another resort for something other than just eating. It's a nice alternative to the parks. It would also be very nice to take a quick dip in the closest pool from one of the parks.

The Grand Floridian has a wonderful pool and outstanding view. It's more than just water.

Dean, I didn't realize the SSR pool was small. I do think that building a slide at OKW is an indication, my understanding is that severl people staying at OKW pool hop to pools with more kid activities available like a nice slide. Building the OKW slide may reduce the desire for kids to want to go to another pool with a slide. That's why I see it as an indication of the end of pool hopping. Interesting about the small (comparatively) SSR pool.

Your point about the numbers is one that was made earlier, there used to be 1 DVC resort, now there are 5 DVC resorts, that;s a much larger pool of potential pool hoppers invading other resorts.

My prediction is that as soon as the OKW slide is completed, pool hopping will end.

JimC
07-25-2004, 12:10 PM
We don't pool hop. Just not our thing even though we enjoy the pools at whatever resort we are staying at. Just our preference.

The one really good thing about Disney is that they move people around quite a bit. The cross training aids in understanding more of the business and builds working relationships across departments. This is most prevalent among the leaders and managers. So I am a bit suprised when I hear a manager is unaware of policy.

Another option for those who have had a problem with DVC perks at other places on WDW property...Call MS and get help. We did on one occaision and it got resolved.

Dean
07-25-2004, 12:16 PM
Originally posted by Desperado
Dean, I didn't realize the SSR pool was small. I do think that building a slide at OKW is an indication, my understanding is that severl people staying at OKW pool hop to pools with more kid activities available like a nice slide. Building the OKW slide may reduce the desire for kids to want to go to another pool with a slide. That's why I see it as an indication of the end of pool hopping. Interesting about the small (comparatively) SSR As I noted previously, I don't think the slide has any correlation with PH much less a direct link. Still, the factors are there suggesting this is a doomed perk. As for size at SSR, size is always relative. IMO, the SSR pool isn't large enough for the 600 units much less the over 800 units now announced. It will be crowded most anytime most people would want to go once the resort is through phase 2, possibly even before. Now if you want to go at night in January, I doubt you'll have a problem.

MELSMICE
07-25-2004, 12:52 PM
Originally posted by Dean
As for size at SSR, size is always relative. IMO, the SSR pool isn't large enough for the 600 units much less the over 800 units now announced.

Is there only 1 pool at SSR? I'm wondering why they wouldn't have put in more pools like they have at OKW - smaller quiet pool areas? :confused:

JimC
07-25-2004, 12:56 PM
Originally posted by MELSMICE
Is there only 1 pool at SSR? I'm wondering why they wouldn't have put in more pools like they have at OKW - smaller quiet pool areas? :confused:

I believe they are putting in a number of quiet pools. Two for the first 12 buildings -- one in The Paddock across the lake to the left of the pedestrian bridge and one in Congress Park facing the lake.

Desperado
07-25-2004, 01:36 PM
Originally posted by Dean
As I noted previously, I don't think the slide has any correlation with PH much less a direct link.
Yes, I understand and saw where you noted that earler. I dissagree.

My opinion is that the decision to end Pool Hopping due to the increased size of the DVC community has already been made and a slide is being put in at OKW to facilitate that decision and soften the news for OKW guests. With a nice slide for kids available, perhaps the desire for OKW guests to pool hop due to kids desires will decrease. All DVC resorts will then have access to a slide for kids without the need to pool hop.

However, the slide at OKW could also be to encourage greater demand for the resort which continually has greater availability than other DVC resorts as indicated by posts on this forum.
Originally posted by Dean
IMO, the SSR pool isn't large enough for the 600 units much less the over 800 units now announced. It will be crowded most anytime most people would want to go once the resort is through phase 2, possibly even before.
Interesting observation. I wonder why DVC would install a theme pool that was too small in a brand new resort?

JimC
07-25-2004, 02:08 PM
Originally posted by Desperado
...I wonder why DVC would install a theme pool that was too small in a brand new resort?

The SSR themed pool had to fit in the space of the old amphitheater at DI so that may have had something to do with it. They may also have decided to encourage greater use of the quiet pools in an attempt to balance utilization.

DisneyMomOK
07-25-2004, 02:10 PM
111111

Dean
07-25-2004, 02:37 PM
Originally posted by DisneyMomOK
When we joined 12 years ago, it seemed that (even though it might not be in the documents we received) our Guide kept pushing PH as a wonderful benefit; it was never stated as being a "limited, possibly not forever" benefit. However, the great golf program, which disappeared a couple of years later, was represented as a possibly short-lived perk, but PH was not.

Of course, that was a dozen years ago and before my children became teen-agers, so I could be completely and totally wrong.
If I am not, though, could that be the reason they have not revoked the privilege: too many people thought it was forever their right? I know that if they ever tried to change the requirement on length of stay, I would bring up the date and names of the two Disney Guides that promised that would be part of the DVC program until 2042. (Even urged us to "go to the beach" on the high weekend nights.)

Sharon A general rule of timeshare is "if it's not in the contract" it can and likely will change, usually not for the better. Did you know the guides early on promised buyers "a substantually equivilent replacement" for the park passes that expired in 1999?

DisneyMomOK
07-25-2004, 09:36 PM
1111111

CVW
07-26-2004, 04:35 PM
Does someone have a link or a reference to the current policy on PH'ing? I'd like to take a swim at the Poly during our MK days, and I want to be able to gently illuminate any dim CM's.

KNWVIKING
07-26-2004, 04:36 PM
...... IMO, it won't be too many years before DVC resorts/rooms out number the non DVC deluxe resorts. If Eagle Pines is ever built or the CR Garden Wings are razed and DVC builds there, we'll probably be near that figure. To allow a group that size to continue to PH would be a nitemare to the other resorts. Lets face it....we aren't trying to PH to the value resorts, PORS & CBR are hardly worth the trip. SAB and AK are already out. WL already has VWL increasing their load. The remaining pools would never be able to handle the load. I'd wager PH is gone in 12-18 months.
Hmmm..... maybe a Poll is in order.

Dean
07-26-2004, 06:59 PM
Originally posted by CVW
Does someone have a link or a reference to the current policy on PH'ing? I'd like to take a swim at the Poly during our MK days, and I want to be able to gently illuminate any dim CM's. Here is the current info from the website. If I were you, I'd go to Just For Members/members perks and print out the entire page. It lists most of the discounts and the like. That way if you use any discounts, etc, you have documentation if you find an uninformed CM.Water Activities




Pool-Hopping Information for 2004
You and any Guests staying with you at Disney's Old Key West Resort, Disney's BoardWalk Villas, The Villas at Disney's Wilderness Lodge, and Disney's Beach Club Villas are permitted to use other Disney Vacation Club and Walt Disney WorldŽ Resort hotel pools (in addition to the resort hotel at which you are staying) if the resort hotel pools are not at capacity. If the pool you are visiting reaches capacity, you may be asked to leave in order to accommodate Guests of that resort hotel. Please check with a Host/Hostess at the Front Desk of the resort hotel you wish to visit to find out about pool-access availability. You must present your Walt Disney WorldŽ Resort ID card with your "DVC Member" designation on it to use the other pools. This offer is not available at Disney's Animal Kingdom Lodge and Disney's Yacht & Beach Club Resorts.


Resort hotel pools may become unavailable from time to time due to capacity limitations. Due to the high occupancy that is expected, Disney Vacation Club Members may not "pool hop" during the following dates*:




April 3 - 11, 2004

May 28 - 31, 2004

June 28 - July 4, 2004

November 22 - 28, 2004

December 18, 2004 - January 2, 2005




*Other restricted dates may be added based on projected pool capacity.