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jcanary
07-04-2004, 05:20 PM
Just got back about 5 hours ago and the front desk will print out your return boarding passes for SWA after midnight. Our friends did it at BC and we did it the following night at Pops. I don't know if this was reported previously or not. Hope this helps someone.

Chip 'n Dale Express
07-04-2004, 07:08 PM
From what I have been told by our management, we have been told that we're not supposed to do that, since it requires personal information from the guests.

safetymom
07-04-2004, 07:26 PM
I could see how that could get out of hand very quickly. I can see people complaining that the line for printing boarding passes didn't move quickly enough.

GAIL HAYDEN
07-04-2004, 07:41 PM
Originally posted by Chip 'n Dale Express
From what I have been told by our management, we have been told that we're not supposed to do that, since it requires personal information from the guests.

While that makes some sense, you already have a ton of when they check in. SWA only requires the flight confirmation and the name of the person flying. There is no credit card info required.
But, I sure can see it getting out of hand REALLY fast.

jcanary
07-04-2004, 08:01 PM
I didn't think this would cause any problems. If the monitor wants to delete this, or someone feels they should please do. I know that you can also go to the convention center and pay for time and print it out. the only info needed is the last name and confirmation number to get access to this. I just thought it was really nice of them to say that they could do it. It was the one good thing that resulted on this trip.

thepianoman
07-04-2004, 08:23 PM
I used the Coronado Springs business center during our last trip (we were staying at Animal Kingdom Lodge) to print out our Southwest boarding passes. I was fully prepared to pay the posted fees; however, the cast member working the counter asked if I was printing boarding passes. When I answered "yes", she did not charge me for the computer time. The only charges were for the two printouts that I made.

Please do not take this as official policy; this was my experience on one occasion at CSR. Your mileage may vary. :D

DVC-Don
07-04-2004, 08:56 PM
We used the business office of the Grand Californian while out at DL this past April. But we used the 'puter ourselves. The CM waived the charge.::MickeyMo

GAIL HAYDEN
07-05-2004, 12:19 AM
Originally posted by jcanary
I didn't think this would cause any problems. If the monitor wants to delete this, or someone feels they should please do. I know that you can also go to the convention center and pay for time and print it out. the only info needed is the last name and confirmation number to get access to this. I just thought it was really nice of them to say that they could do it. It was the one good thing that resulted on this trip.

I doubt it caused any trouble and it was great to share the info. :)

It was the one good thing that resulted on this trip.

Geez, if that is the one good thing from the trip, it must have been a doozy.

lovetotravel1974
07-05-2004, 06:50 AM
We always fly to Orlando from Ohio. We are also DVC members. I always have the front desk(at OKW) print our boarding passes for our return trip. It makes it very easy and convenient. It is also free for DVC members.

All that is needed is your confirmation number and last name.::yes::

Deb T.
07-05-2004, 10:39 AM
Wow - in all the trips we've made, I never knew this! I guess I just never asked! Honestly, though, we find that using the airport kiosk is pretty easy. I think the only time I'd even bother the front desk would be when flying on Southwest so I could be sure to get that coveted "A" group letter! :)

GAIL HAYDEN
07-05-2004, 06:28 PM
Originally posted by Deb T.
Wow - in all the trips we've made, I never knew this! I guess I just never asked! Honestly, though, we find that using the airport kiosk is pretty easy. I think the only time I'd even bother the front desk would be when flying on Southwest so I could be sure to get that coveted "A" group letter! :)
You cannot be sure to get an A letter when checking in online.
They are equally passed out between online, curb, counter and gate.

Chip 'n Dale Express
07-05-2004, 06:31 PM
Originally posted by GAIL HAYDEN
You cannot be sure to get an A letter when checking in online.
They are equally passed out between online, curb, counter and gate.

Gail -- just so that I know for my next flight for Southwest...

Say there are 30 "A" passes. Do all four areas pull from the 30, and the first 30's get A's, or do they say 10 for each area, and the first 10 who check in online get A's, regardless of the curbside running out of A's?

GAIL HAYDEN
07-05-2004, 07:06 PM
Originally posted by Chip 'n Dale Express
Gail -- just so that I know for my next flight for Southwest...

Say there are 30 "A" passes. Do all four areas pull from the 30, and the first 30's get A's, or do they say 10 for each area, and the first 10 who check in online get A's, regardless of the curbside running out of A's?
Using your scenario, the 30 (lets use 28 cause we can divide that evenly), 7 will go to online, 7 will go to curb, 7 will go to counter, and 7 will go to gate.

Chip 'n Dale Express
07-05-2004, 07:10 PM
Originally posted by GAIL HAYDEN
Using your scenario, the 30 (lets use 28 cause we can divide that evenly), 7 will go to online, 7 will go to curb, 7 will go to counter, and 7 will go to gate.

That's good to know. Thanks!!

GAIL HAYDEN
07-05-2004, 10:16 PM
Originally posted by Chip 'n Dale Express
That's good to know. Thanks!!


You are welcome, I was happy to be able to help you for a change. :)

Mickey_Maniac
07-06-2004, 07:27 PM
We had ours printed at the BCV front desk also. The CM who did it didn't seem to think there was anything unusual about it.

I had tried bringing a small portable printer to attach to my laptop, but couldnt get the internet connection to work. Sooo, at about 1:15 in the AM, looking like something that crawled out the gutter, I went down to the front desk. I told the CM what had happened, and she offered to do it without hesitation.

Considering how I must have looked, maybe she just wanted to get rid of me.

I hope this is something we can do ongoing, it makes it so much easier.

bg4
07-06-2004, 08:53 PM
Using your scenario, the 30 (lets use 28 cause we can divide that evenly), 7 will go to online, 7 will go to curb, 7 will go to counter, and 7 will go to gate.
I disagree (although I usually dont disagree with Gail and actually do not know if this is true)

Its just that I find this hard to believe.

In the scenario - plane holds 120. 40 BP's for each letter. But only 39 use curbside check in up to flight time. Everyone else is getting C tickets. Right before flight time someone goes to curbside and gets an A pass. I doubt it.

I believe it is based on time you check in with no regard to where you check in. A number is printed on your BP so it makes sense that numbers 1-40 get an A, 41-80 get a B and 81-120 get a C.

Sorry Gail your assumption makes no sense.

From http://southwest.com/travel_center/checkin.html

Boarding Procedure
Each Customer will be issued a boarding pass grouped by A, B, or C (in that order) based on when the Customer checked in at the Skycap Counter, Ticket Counter, Departure Gate, or RAPID CHECK-IN Kiosk (where available).

GAIL HAYDEN
07-06-2004, 10:35 PM
Originally posted by bg4
I disagree (although I usually dont disagree with Gail and actually do not know if this is true)

Its just that I find this hard to believe.

In the scenario - plane holds 120. 40 BP's for each letter. But only 39 use curbside check in up to flight time. Everyone else is getting C tickets. Right before flight time someone goes to curbside and gets an A pass. I doubt it.

I believe it is based on time you check in with no regard to where you check in. A number is printed on your BP so it makes sense that numbers 1-40 get an A, 41-80 get a B and 81-120 get a C.

Sorry Gail your assumption makes no sense.

From http://southwest.com/travel_center/checkin.html

Boarding Procedure
Each Customer will be issued a boarding pass grouped by A, B, or C (in that order) based on when the Customer checked in at the Skycap Counter, Ticket Counter, Departure Gate, or RAPID CHECK-IN Kiosk (where available).

Based on your assumption, all people checking in online should get all the A passes, which is not correct. I have been told numerous times that they are equally distributed between the check in venues.
Also, in your quote from the site, it fails to mention online checkin.
Right before flight time the only place you can get a pass, btw, is at the gate. " At 30 minutes prior to scheduled departure you can get a boarding pass only at the Departure Gate. "

You are certainly welcome to disagree, I am only stating what I was told.

bg4
07-07-2004, 09:54 AM
From http://www.southwest.com/travel_center/boarding_process.html


http://www.southwest.com/images/travel_center/boarding_2.jpg

2. A Southwest Airlines boarding pass. Boarding passes are distributed on a first-come, first-served basis.

lawgs
07-07-2004, 11:09 AM
so in actuality, you could get to the gate approximately one hour before your flight and have a good chance of getting an A boarding pass since ( if i understand gail's premise correctly ) the gate will get an equal number of A passes to hand out....

thus, a person who might have checked in at the main counter or skycap or kiosk at 1 and a half hour before departure and might have gotten a B or C Boarding Pass while there were still A Boarding Passes available, but only at the GATE

something does not seem right about that possibility, but of course, there are "blue cover sleeves" which some people use as an A boarding pass even when they were issued other "denominations"

in the end, no one really knows for sure since there is some discretion given to "gate agents" and the rules are not always applied "equally" at all airports

i do recall, once in buffalo, someone who checked in at the gate saying they had received an A borading pass but not sure about that as a fact

GAIL HAYDEN
07-07-2004, 11:13 AM
Originally posted by bg4
From http://www.southwest.com/travel_center/boarding_process.html


http://www.southwest.com/images/travel_center/boarding_2.jpg

2. A Southwest Airlines boarding pass. Boarding passes are distributed on a first-come, first-served basis.

That is true, BUT, they are allocated between the different areas.
If your premise is correct all A passes should be gone with the advent of online check in and that is not the case.

Lewisc
07-07-2004, 11:52 AM
Originally posted by lawgs

i do recall, once in buffalo, someone who checked in at the gate saying they had received an A borading pass but not sure about that as a fact

If a person with an "A" boarding pass cancels his reservation an "A" boarding pass becomes available for the next lucky PAX even if the sytem is currently issuing "C" passes.

Gail is right SW allocates "A" passes.

Each Customer will be issued a boarding pass grouped by A, B, or C (in that order) based on when the Customer checked in at the Skycap Counter, Ticket Counter, Departure Gate, or RAPID CHECK-IN Kiosk (where available).

I'm not sure they'll continue to allocate the same number A passes to each location (assuming they currently are). As soon as BP become available for connecting flights there isn't a reason for anyone waiting to get a BP at the departure gate.

bg4
07-29-2004, 07:46 PM
I asked this question at flyertalk.com

Someone suggested BP's are distributed equally between curbside, counter, online and gate. Is this true?

flyertalk.com has employees of SWA who lurk and answer.
(note the term "our planes")

This is best of replies:

They are not "equally disbursed", we are all pulling out of the same pool at the same time. At 20 minutes prior to departure time the only place you can get a boarding document is at the gate.

Most of our planes hold 137 passengers, there are a few still around that only hold 122. A's...1-45, B's...46-90, and the remaining are C's. When A's run out, B's start, then C's... There is always the winning of the lottery, when we are on C's and an A pops out, that means someone has canceled from a flight and voila, you are the winner of a surprise A

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Last edited by 4thplz : Today at 4:10 pm.

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elsewhere it was mentioned that SW uses check-in time in case your flight is cancelled and you are put on a stand-by list for a future flight. They use the number on the BP as in: numbers 1-20 are put on this list.

Bottom line. All are pulled from same place-

45 A's are distributed first, then 45 B's, and then the remaining BP's which are C's.

No if's, ands, buts or could be's. This came from an employee of SW. Again facts instead of rumors.

Lewisc
07-29-2004, 08:46 PM
[
No if's, ands, buts or could be's. This came from an employee of SW. Again facts instead of rumors. [/B]

Gail has been banned and can’t post. I suspect the information you posted is currently correct. I am curious why an anonymous person who claims to be a SW employee, posting on an unofficial basis, is a more reliable source than the SW employees that Gail personally spoke to? Several posters claim to be SW employees’ post in flyertalk and it is not unusual for one to correct one another.

When SW stopped using the boarding cards they stated A passes were being allocated among the various places. A poster in your thread confirmed this. I agree all indications are that the BP are now coming from the same pool.

I know the system is set up to reject a random number of on line reuests, for security reasons.

safetymom
07-29-2004, 09:00 PM
That information may be correct but just like WDW sometimes it depends on who you talk with the information you receive.

I find FlyerTalk a very great source of information and even then sometimes people can be misinformed.

frstimer128
07-30-2004, 09:17 PM
Happy to not be flying Southwest....lol

Is there a place soomewhere that we can print out boarding passes at Disney? We will be staying at the POP all week. I read something about a conference center.
This is going to be my first trip to WDW and I am travelling alone with my DD 4 so if I can take care of the pass before we get to the airport, it will make my life a bit easier.
Thanks!

safetymom
07-31-2004, 09:23 AM
Coronado Springs has a business center where you can use their computer and print out your boarding passes.

The hotels with convention facilities will have this also.

Lewisc
07-31-2004, 12:31 PM
Dolphin has a business center that's open 24/7. It's not staffed at night, you need a credit card and it cost a few dollars to print your pass.