Different Rates Online & On The Phone???

[coreynyc]

I booked a 2 night (5/30-6/1) stay using the Loews website a few weeks ago. After checking all 3 hotels and all of my possible discounts (Fan Club, AAA, Entertainment), I took a standard view room at the RPR for $157/night +tax (Fan Club). This was the lowest rate for me at the time.

I’ve been checking all 3 hotels and all 3 of my possible discounts online every day since then and have seen the rates fluctuate up and down, but they never went below $157 for RPR (or any other hotel).

Today, on a whim, I called 800-BE-A-STAR to check all of the possibilities and I get RPR standard view for $144 (Entertainment)! This rate does not appear on the website. (The other rates I was quoted over the phone match what the website quoted today)

So I’m wondering if this is normal; does the BE-A-STAR # give the better rates than the Loews website? Should I be calling the # everyday to see if the rates change? What about Loews own reservation line?

[Puffy2]

You can only get info on the entertainment card rates over the phone. Sometimes they are slightly lower. Sometimes they aren't . they aren't posted online.

[coreynyc]

Originally posted by Puffy2
You can only get info on the entertainment card rates over the phone. Sometimes they are slightly lower. Sometimes they aren't . they aren't posted online.

So I’ve been wasting my time with inputting the “ENT” code when I’ve been checking rates? Only “AAA” , “FAN”, and “APH” (which doesn’t apply to me) really work?

[themepark]

Originally posted by coreynyc
So I’ve been wasting my time with inputting the “ENT” code when I’ve been checking rates? Only “AAA” , “FAN”, and “APH” (which doesn’t apply to me) really work?

That's correct. AAA, FAN, and APH are the only discount rates you can check for on the website.

[SpideyHulk24]

It is possible. 1-800-BE A STAR is direct with Universal. Loewe's has their own website. Sometimes they have the same rates, sometimes they don't.

[Puffy2]

and FLO will check for florida resident rates which they sometimes extend to Georgia residents, but to book it as a GA resident rate you have to call the Loews number and ask if it's availalbe for GA residents and then book on the phone.

BED is a bed and breakfast rate you can check online.