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View Full Version : Thanks JetBlue :-)


mickeymule
05-05-2004, 06:57 PM
I just wanted to say. JetBlue just started flying out of Boston. We usually fly Southwest out of Providence, but decided to try JetBlue. We are going down for our anniversary and realized that due to dumb planning on our behalf, we would need to leave our resort at 8:00 AM on our anniversary day to fly home. That was too silly for us, so we wanted to try to see if we could move up the time. The rate for the later times were about 25.00 more per ticket, plus they charge you 25.00 per ticket transfer fee. Checked the next day and they had some flights for 13.00 more than what we were paying.

Called Disney to make sure that I could still grab an AP rate for one more night at CB and that was fine, called JetBlue and asked about changing, they said no problem. I asked if there was any way to waive the transfer fee. She said, it is unusual to do that, but she would check with her supervisor. She put me on hold, came back and said they are willing to waive the 50.00. :teeth: So thank you to JetBlue for allowing me to stay another day and a few more hours in my favorite place.

KBFinFan
05-05-2004, 07:01 PM
That's a great story! One of the reasons that I would really like to fly JetBlue. Just seems like a really great company that puts the customer first (not like SWA doesn't).

Have a great time!

Lexxiefern
05-06-2004, 02:03 PM
That's great they did that for you!!:sunny: