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View Full Version : So are you impressed with the NEW dvcmember.com?


disneyberry
05-04-2004, 07:09 PM
<font face="times" size="+0">Well, I'll save my comments 'till after I see some of the poll results... actually, the whole thing was so anticlimactic, I'm not sure I have much more to say. :rolleyes:

Until late 2005 then...

(To view the Poll results without voting, click here (http://disboards.com/poll.php?s=&action=showresults&pollid=4015) )</font>

JimC
05-04-2004, 08:13 PM
I voted satisfactory as an overall response. I love the site improvements - its finally got a look and feel equal to WDW site.

But I wish they would have rolled out functional enhancements. If Fredrickson and Caskbill can create such great tools in their spare time, then Disney technology department should be able to do the same and scale that functionality to the demands of the DVC site. Those tools plus real time online reservation capability should have been part of the roll out. It is not as if they need to figure out how to do it. The knowledge already exists.

Possibly they do not have the budget to do this.

normr
05-04-2004, 08:43 PM
It won't even let me register, I tried 3-4 user names and everytime it comes back as being used,

Give me a break, it should have taken at least one I used which was an unusual one.

disneycrazed139
05-04-2004, 08:50 PM
Well, it seems to have essentially the same information as the old site with a makeover in appearance. The countdown clock feature is new. The resort tours are the same as at Disney's main site so there is some consistency across the sites.

I wasn't really expecting anything else so I am not really disappointed. I sort of thought that they would come out with something that looked like the new Disney World site. Regarding great tools for point management, Caskbill's are all I need. I still don't think Disney would ever bother trying to create something like that...reason being it is not to their financial benefit to have their members managing points extraordinarily well. If someone forgets to bank, Disney wins. I know this is cynical sounding, but I would be really surprised if Disney invested in anything like that.

CRSNDSNY
05-05-2004, 09:17 AM
I was expecting more...but I'm assuming that is in the works and we should see something soon.

sgtpet
05-05-2004, 10:56 AM
I guess it will be more useful late next year. I will not hold my breath.

weathernlu
05-05-2004, 10:59 AM
What I don't understand is LATE 2005 for the account management capabilities. Who is doing their IT work? Must be some lazy people.

disneyberry
05-05-2004, 01:22 PM
<font face="times" size="+0">I was browsing the site some more last night. And even though I kind of like the prettier, more consistent with WDW's site look and feel, I hate the new navigation.

Actually, I don't particularly like the navigation on the new WDW site either. You used to be able to get a page listing the park hours all on one page, but now you have to click to get each park's listing separately. Anyway, back to the DVC page.

It doesn't make any sense how you can click on "Perks" under the different resorts, but then they just repeat the same long list of Perks that you can access from a different area of the site. You would think that they'd isolate the Perks that are specific to the resort.

Also, because they limited the content to that tiny column in the middle of the page, you have to scroll down forever to see the whole page. And that's always a big no-no in web design. You don't want to the user to have to scroll too much. *sigh*

Plus, it seems to me that they've taken away content, such as the online version of the Member Guidebook. So things we used to reference, like how many towels are supposed to be in each DVC unit... that info is now gone.

They just hyped this whole thing up too much. :rolleyes: I mean, it's not like I got my hopes up 'cause I already knew it was unrealistic to think they were going to add the functionality we all have been wanting. But I didn't anticipate that they would make some things <i>worse</i>. :mad: And that is why I'm annoyed.</font>

tigger2esq
05-05-2004, 03:33 PM
I was so excited/impressed that thepiostcards with my login name and password are still sitting on my kitchen counter and i havent even logged in yet! Until they have some real reservation/ points management tools its all pretty useless to me!

dvcfan 1
05-05-2004, 05:49 PM
I just tried to register and it said my name first and lst was invalid

ILPHIL
05-05-2004, 09:47 PM
Was this worth the cost of the two mailings??? I hope they don't figure out a way to make us pay for them...:(

MDonley
05-06-2004, 02:55 AM
I'm not voting yet because I can't get logged in. I've had to email MS to find out when they think my b'day is. Being such a Disney nut, maybe I'm not as old as my license says I am !!!!
What is it that they say? "You're as young as you feel"????

ajtux
05-06-2004, 09:27 AM
At the old site you could at least view a brief discription of some of the World Passport Destinations. Not here, they tell you to call them. How is this better?

erikthewise
05-06-2004, 09:33 AM
Disney seems to have hired "web designers" who are doing their job well. But they apparently forgot to hire anybody who is concerned with providing content or ease of use or accessibility of information.

Simba's Girl
05-06-2004, 10:58 AM
I logged in on Tuesday (the first day) and I thought it was terribly S-L-O-W via broadband! I also thought that it wasn't worth the investment on Disney's part just to put a "fancier" (not really) Member Guidebook online (which I feel is what it is). I thought it would have tangable vacation and point management capabilities which it does not. I mean, if you can access programs online like Fitday (fitness and calorie calculator) and even pay bills why is Disney having such a hard time providing a *real* account management tool? I am extremely disappointed!!!!

houseofmouse
05-06-2004, 11:46 AM
I think the over all apperance is more in keeping with the Disney feel. However the content is weak. I really want a way to track my points and reservations and manage them. I would love to be able to check availability for the resorts online. Reservations would be nice too, but as a fomer Res agent ( for a hawaii wholesaler), I know it can be a problem (for DVC) to give access to booking things online. I really would have like more indepth on the exchange resorts or links to them.

ArRzrbk
05-06-2004, 12:51 PM
I too tried over and over to log into the system. Then, I realized the first page requires the user name and password you may have created when registering on any Disney owned site. If you don't already have one, you have to register. Then...

Once you make it past the first screen, there is a long form that comes up (will be populated with whatever information you had given previous when registering) that has a couple fields for the username and password sent to you by DVC. That's where that information goes - not on the first screen you see.

Good luck! Oh, and I was not impressed with site. The only addition I saw was a nice way to do a trip countdown. The rest was just asthetic changes with the same information as the old site. Nothing new : (

ArRzrbk a.k.a. Char

ArRzrbk
05-06-2004, 12:51 PM
I too tried over and over to log into the system. Then, I realized the first page requires the user name and password you may have created when registering on any Disney owned site. If you don't already have one, you have to register. Then...

Once you make it past the first screen, there is a long form that comes up (will be populated with whatever information you had given previous when registering) that has a couple fields for the username and password sent to you by DVC. That's where that information goes - not on the first screen you see.

Good luck! Oh, and I was not impressed with site. The only addition I saw was a nice way to do a trip countdown. The rest was just asthetic changes with the same information as the old site. Nothing new : (

ArRzrbk a.k.a. Char

dvc guy
05-06-2004, 03:46 PM
Glad to read all the responses. I thought I was the only one who could not log in. After 3 tries on 3 different days I finally had to call MS to hlp me log in.

What a bunch of nothing. I am not sure it was worth all the money. If it is not interactive why waste the money

LewB
05-06-2004, 07:31 PM
I will wait to see what the upgrades are before passing judgement.

JLS
05-06-2004, 08:16 PM
I think its a joke. With Disney's resources, the upgrades they are talking about should not take another 18 months. I think the unique password thing is pointless until they actually get some unique CONTENT.

iwaseeyore
05-06-2004, 08:37 PM
I haven't logged in but I have a question.

Did you really think there would be online reservation capabilty? I think that based on the demands and pickiness (myself included)of the membership that online ressies will never happen. How can we think that online ressies will work since we all make demands and pleas? How many times has a CM finagled to get us what we want?

My guess is that if we got online reservation capabilty we would be mad if there was no wait list option. Or we would be mad if we couldn't link reservations or borrow points for a second contract at the 7 month window.

Be careful what you ask for. You just may get it. ;)

Peggy Sue
05-06-2004, 08:55 PM
:( not impressed. although not expecting online reservations, thought there would be something new. would like the ability to at least see if there is availability at a resort before calling ms.... I think ms is terrific, but we always seem to talk about future vacations when ms is closed, and then we have to wait to find out if anything is available for the time period we are discussing...

i agree, disney certainly has to have better IT resouces for site development..can't imagine it taking til the end of 2005. Just think if we tried to give a completion date like that to our work places?!!:earseek: I don't think I'd have a job anymore!:confused:

maybe it is a budget issue, but i agree, what's with all the glossy hype that hit our mail boxes. plus, we were promised each member would receive their own id etc...so far, we've only received one in the mail.

mitros
05-06-2004, 09:20 PM
AAHHH!!!! I can't even open the $%#@& page!!:mad: :mad: :mad: :crazy2: :scared: :headache: :confused3

Wes
05-10-2004, 01:14 PM
bump

disney4me4ever
05-10-2004, 06:24 PM
It pains me to say that I am disappointed in the site. While it is nice to have the same "look" as the rest of the Disney sites, it is fundamentally lacking in content. As others have said (and honestly, I did not read this thread before checking out the website), I commented to DH "How can a multibillion dollar corporation call THIS an upgrade??"

After all the focus groups and online surveys, one of the most prominent concerns voiced by members, was a points management system. I could understand having to wait for online reservations, but as others have pointed out, Caskbill and Frederickson haver had versions of points management systems out for quite a while. They seem to manage to deal with the upgrades! <SIGH>

It was probably a mistake to send the teaser cards out with the "new" logins, etc., making you think the new site was going to be magic. Not!

Nancy :earsgirl:

eporter66
05-10-2004, 07:10 PM
I think we need to give them a chance to work on it. It seems fine, although I expected there to be more to it. I am sure once they get things going and continue updating it will become a very impressive and useful resource.

Give it some time

E

wisbucky
05-11-2004, 07:13 AM
I had no problem logging in. While logging in I was overly excited to see the new site. Once it came up I was extremely dissapointed. I certainly am not impressed with the navigation. The appearance is an improvement. I was really hoping to being able to manage my account. Since that is not availabe I felt really let down. Until today I was not able to go and view any of the resort information (maps, videos, etc). So it is my guess that the site is being worked on and I am willing to give them a chance.

bonzie1
05-11-2004, 10:27 AM
I was disappointed. Yes, I now see my name when I log in, but when I want to do a quick view of points to be spent, my options are more linited than before. I find that feature much more cumbersome than it was before.

I do think there was way too much hype with the sending out of special pin numbers, etc. What did it really hurt to have everyone going in as dvc member and welcome home. Perhaps they'll be offering perks now that they can track your every move on the site???

6bowmans
05-11-2004, 06:09 PM
To be nice, it stinks.

wisbucky
05-11-2004, 06:38 PM
Originally posted by bonzie1
Perhaps they'll be offering perks now that they can track your every move on the site???

Bonzie1 ------------ I think you hit it on the head

dbond
05-11-2004, 11:37 PM
The thing looks nice and plays nice music & all, but where the heck is the info? I can't even find the pdf files that used to be there!

Wes
05-12-2004, 10:28 PM
It seems that everyone's hopes were raised that there would be some personalized aspect to the new web pages, especially points management. But in reading over the e-mail that comes after you register, I think the personalized aspect is for the purpose of targeted e-mail notices. Here is the text from the e-mail, from which I have omitted the URL:

To manage your Free Notification Service Preferences, please update your preferences profile at:

goldilocks_63
05-13-2004, 12:40 PM
Have been busy,

and seems like I'm not really missing anything at this point.

Guess I should do it in the next week or so....

Goldi

msdis
05-13-2004, 09:18 PM
I can't get on it. It appears to be down. Anyone else had this problem? Says site is too busy. Worse part is we haven't logged on yet so I don't know if it's us or the site.

dollypins
01-16-2007, 04:31 PM
I just tried to register and it said my name first and lst was invalid

i've been trying to log on for weeks. verified everything with MS, and it still tells me my info is invalid? i give up.:confused3

lisareniff
01-16-2007, 09:35 PM
What is with the 2004 threads today??

Deb & Bill
01-16-2007, 09:46 PM
What is with the 2004 threads today??

Somebody must have gotten the new search to work. :lmao:

Or, it's Richyams.

mitros
01-16-2007, 10:17 PM
What is with the 2004 threads today??

Scary, isn't it? whooooooooooo! {ghostly wailing:laughing: }

sue0911
01-17-2007, 08:40 AM
0

lisareniff
01-17-2007, 08:43 AM
I am a little confused, I logged on this morning and it looked the same to me, am I missing something?

Yep! You missed that this was an ooooold thread from 2004. I haven't seen disneyberry around in quite a while. Not sure why someone brought it back to life? :confused3

sue0911
01-17-2007, 08:59 AM
thanks - guess I should have read all the posts!!!!!

dumbo71
01-17-2007, 09:02 AM
I voted the lst choice the Are you kidding one. I cannot log on to the site and basically I've given up.

It is terrible IMO.