Canadian @ Par Deal

[wrabs]

Hi. I just booked the POP Century Resort, and cancelled our Res. @ The Best Western Plaza on Intl. Dr. heres why:

With the CDN. @ par deal, the better our dollar does, the more we save. Our rate is $1324.00/US for the 3 of us (incl.7 days worth of Ultimate Park Hopper privledges), and the $1324.00 gets billed on my VISA @ a rate of $0.69 US which = $913.56 US x 1.3 (current conversion) which is $1187.63. We end up paying LESS in CDN funds than Americans pay in US funds!

I LOVE saving a buck!!

wrabs

[rdm]

wrabs,

Sounds like you got a good deal, make sure you double check because we have just received our visa bill and were charged the conversion rate (0.742878) on top of my package rate. I was quoted the US rate of 1643.46 plus travel insurance which gave me a total of 1723.36, now my visa bill is 2319.84.

When I called disney they told me that this is my at par price. I am looking into this further because I think my definition of par is different from theirs.

rdm:wave2:

[tigger2on]

When we booked our at Par deal I asked about the price.
The price they quote you is the price with the discount in US dollars. If you are booking for $1800 US at the CDN @ Par Visa Deal they supposedly already discounted your quote.

[oracle]

Originally posted by rdm

When I called disney they told me that this is my at par price. I am looking into this further because I think my definition of par is different from theirs.



The whole system is very confusing. When I booked my @Par package, it took me about a half an hour on the phone with Disney to figure out how they were pricing it. I'll see if I can explain it, and hopefully make some sense. The way they do it is this: They take the normal price of the package in US dollars, say $300. They then take this $300 and convert it "at par" to a new price. By "at par", they mean each US dollar is now worth $0.69 Canadian(So not quite at par anymore, with the recent upswing of the Can. dollar). Your new price now comes to $207 US dollars. They then bill your credit card $207 US dollars, and whatever the day's exchange rate is, that's what you're final total will be. Hopefully that makes some sense, I know it's confusing.

[tigger2on]

We are staying @ CBR from May 22 - 26, 2004. We booked 2 preferred water view rooms and have 4 adults and 2 kids in our party.
We were quoted $2600US for a regular price but when we asked about CDN@Par Visa Deal, it went to $1862US.
Best way to check your quote is too call back on the 1-800 # and ask for a no code quote for the same dates and resort. that way it will tell you what you will save and if they gave you the CDN @Par Deal.
Hope this helps everyone!
:O)

[FatCow]

and don't forget your CC's conversion surcharge.

say US$1 = CAD$1, CC company will have a surcharge that will make US$1 = CAD$1.1 (for example).

[Tiger926]

We are booked for April 26-April 30 at CBR with 2 adults and an infant @ $823.88 USD. Love saving money on tickets as well as hotel! Since our dollar is doing so well, this is a great deal!

Tiger aka Piglet's Momma (who will also be going on her first cruise - Disney cruise of course - 2 days after we check out of CBR)!

[Rebecca P.]

what does the cancelation end up being, or do they not bill your Visa until arrival?

Rebecca

[pampam]

We've been to WDW many, many times. We usually get the annual pass and use it before it expires so we can get 2 trips out of 1 annual pass. Anyway, our pass expired last year and we were going to get another one to use in Feb 04 and Jan 05. Disney came out with this Can $ at par, so I booked it for 21 days. Since we usually stay 10-14 ni, it would give me a week to play with when I searched for the best airfare prices. Well, I got off the phone, got out the calculator and when I realized what a good price it was, I couldn't believe it. Still, I had till Dec 7 before it was carved in stone. When the annual pass price for rooms came out I figured out that with their prices it would cost us 300$u.s. p.p extra to go that way. Then, another code came out at $55 u.s. for the all stars + taxes of course. So, I thought why not stay on Can $ at par for only 20 nights since the last day we won't be doing the parks. We'll just get room only for the last night. I phoned for that rate. For 20 ni Can $/par +55$ + tx all we would save is $1.40!!!!!! $.70 p.p. Yes, the prices are actually in U.S.$ but we are getting ALL the parks at par too! I just can't believe the price. We leave in 4 days. With the annual pass we didn't get the water parks, Disney quest, Sports, pins lanards, $25 to use at Planet Hollywood etc. For us it's great, especially since we are going for such a long time.

[kwirtanen]

The Canadian-at-par rate is a great discount. The price they quote you is in US dollars with the discount. When you charge it to your VISA, it will still be converted to CAN dollars, but since the exchange rate is so good, that will save more money too. VISA charges a small amount for doing the exchange - about $30 CDN for every $1000 US I think. Not sure why it is so hard for VISA to exchange??? Oh well, it is still the best deal around! Sea World is also offering their tickets at-par, only their rate was more accurate at about .76. Ticket prices are about $39US for one day adult pass, $32 for child. Can't beat that!

Tigger2on, we are booked at the CBR from March 23 - 26 too! I can't wait!

The countdown is on...:tongue:

[FayeW]

Actually, Kwirtanen, I can beat that SeaWorld price. I got my SW tickets at CAA, price was $55. per adult for members, $60 for non-members. This was in Canadian funds, and included the 2nd day free admission. We did go back on another day, so that put our admission at $27.50 Cdn per day. This is a truly excellent value.

[Tiger926]

Actually Sea World just raised prices, and therefore, so did CAA. Just called yesterday and 1 day at par ticket is $57.56 CAN. It is actually cheaper to purchase off of Sea World website as they have used a .76 factor as kwirtanen said, plus they discount 10% off for printing online. With the low exchange rate, this is the cheapest place to buy Sea World tickets ($approx. $42.00 USD tax included) - even cheaper than CAA. As well, Sea World validates tickets upon departure of park for a second day, so this is not an issue when buying tickets as it needs to be done at the park.

Happy planning! Tiger

[Peter Fuzessery]

Here is what I've been going through. Beware that this does not happen to you.

I booked our trip for May 14-May 24th, 2004 May 20th happens to be my 6 year olds 7th Birthday. And this is the first time we are taking the kids. My wife and I have been there twice before, once on our honeymoon and once with other family members, just not with the kids.

We booked our Canadian at Par package for 10 days. We were told it would be 1849.88 for the 10 days. I thought I understood the package and figured that if I converted that to Canadian it would be 2400+ in Canadian. I was told when I made my first payment I was wrong. It would be 1849.88 and whatever I paid in US would be converted to Canadian and that would be taked off at par from the 1849.88. This makes a different of about $600 dollars between calculations. I was accidentally disconnected by a dead cordless battery and a second person (both reps from Utah) had confirmed the calculation. I was told to call back befor eI make my next payment and I would be told how much was left, but not 1449.88 after making the $400 US payment after all.

I called back about 2 weeks later and found out I was misled, by 2 reps. It's actually the 1849.88 US and whatever that turns out to be in canadian is what its going to cost. I asked to speak to a manager. He didnt want to listen but told me he would forward this to a manager but no one called me back. This is supposed to be the happiest place on earth, but its turning out to be the most crooked place on earth as Im told that all the way up to Micheal Eisners office that under no circumstances are they going to make even a small compensation at all for the missinformation.

I have no spent the extra $600ish dollares on other things which isnt their fault but if I had been todl the correct details, then it would not have been a problem. I now have less cash to entertain my daughter at probably one of the most special times of her life. My sons birthday is 2 months earlier but we will try not to make him feel left out either.

I would have been happy with an upgrade in my room, or some tickets to something or whatever but noone seems to care. I just feel like they dont care what was said, just that they get my money and if they change the rules to suit them then who cares.

BE Carefull, ask all the questions up from before you pay anything. Dont let them cheat you out of your hard earned cash. Im still going to go I guess, but I wish someone would have done more than says "Im sorry". But i almost had to pull teeth to get that.

Good Luck Everyone.
Peter Fuzessery, Toronto

[Tiger926]

I'm having trouble following your thread due to confusing details and spelling errors. As has been discussed many times, Disney figures the at-par price using the US package price and then converts using a percentage factor of .69. This is heavily advertised in the newspaper, Internet, commercials, etc... Therefore, you would be charged $1849.88 USD, minus your deposit of $400.00 USD. Whatever your credit card is using as the exchange rate is what you are charged back in Canadian funds (unless you have a USD credit card). Many of us are actually making out better because the dollar is doing well (not so well in the last week I might add).

That being said, here are my questions:

1. Where is the $600.00 that you are talking about?
2. What type of compensation do you expect?
3. Why is it Disney's problem that you spent extra money that it sounds like you don't have?
4. I can't imagine a CM telling you that your deposit would be converted to CND funds and taken off of balance, when your credit card determines the exchange fee, unless of course you were paying by cheque in which case this is moot since you would have to send them a cheque drawn on a US account since Disney doesn't accept CND funds.

I see that this is your first post, so I would urge you to use the knowledge that you can gain from these boards to better educate yourself for future travel (based on your responses, I don't think that you'll be going back to Disney World anytime soon). Contrary to what you think, Disney employees were not trying to rip you off - it sounds like there was a miscommunication or perhaps you misunderstood how the At-Par deal works. Regardless, at least it's straightened out and you'll be able to visit Disney World for your daughter's birthday.

Good luck with the rest of your trip planning, Tiger:confused:

[FatCow]

Also, what credit-card are you using? If you're using a CC that's NOT Visa, then you can't get the Canadian at Par package (or so I'm told).

To avoid these types on confusion, I assign all bookings to my travel agent (and I'm paying the exact amount as if I booked it myself, but minus the headache... plus my agent gets a comission too!)

[Peter Fuzessery]

I guess its my frustration thats causing the problem with my writing. Im not usually this frazzled. Im also not the best speller or typeist(sp?) either.

Im very good with numbers. Im not confused anymore, and I wasnt in the beginning. Its the two agents I talked to in Utak a few weeks back when I paid my deposit that confused the teddy bears out of me.

I understand/understood what was going on until I was told this convoluted and confusing way about hos its actually less than it sounds due to how they both told me things were calculated.

By your response, it sounds like you work for Disney. It doesnt matter if you do or dont, but I will try and explain.

Normal Calculation that I understood at beginning and again now. ($2600+ US price for US residents) $1849.88 Canadian at par discounted. Convert any and all payments to Canadian and whatever the conversion rate at the time of the transaction(next business day when Visa processes the payment etc), means what its going to cost me in the end. That I understood until what im about to tell you I was told.

Weird Calculation.
1849.88 which is in US dollars. If I call and make a payment of $400.00 which I did 2 weeks ago when this all started, the conversion was 533. I was explained that they take the Canadian dollar and subtract that from the US price at PAR. so my new total woudl be something like 1316.88 or something close to that. She told me it was like the total package was 1276.41 US, minus $400 US since they only deal in US dollars and that my new balance would be 776 or 800 or something like that. This was like unexpected great news.

At this point my cordless battery died and I called back to confirm my payment was taken and processed and confirmed these details. I was surprised and excited that it wouldnt cost me so much. The difference between the 1849.00us/2425CDN or soemthing like that compared to 1849.00US/CDN at par equals $575. This was like night and day difference. Again I told my wife this and she was excited but confused.

I was told that they would only know the final conversion rate and the total that would be subtracted once the conversion was done and Visa informed Disney of the total cost and then it would be determined the amount I had paid so far so I would know how much left to pay. This I would be told on my next call to make a payment. I called back last week on the 29th and was told that I was wrong and someone was confused who told me this. (maybe its the UTAH math) As both girls who confused me were from Utah.

Anyways, that explains the $600.00 or so that I talked about and see I confused you too. All I was hoping for was like something extra for the Kids or a room upgrade or something that made it feel like Disney cared about the glaring missinformation that I was told. Im not expecting $600.00 in compensation. Im just trying to be fair. Yes, its my fault I paid other debts with the calculated difference in the money, but I wouldnt have adjusted my calculation if I had not been misled.

I have been to Disney 3 times. Once when i was very small and barely remember. Once for my honeymoon and once with my Mother and Late brother who passed away from cancer last year. To me, disney is a dream place. A place where my wife, my family and my children can/will be able to talk about for a long time to come.

Im not rich, I just wanted to know how much I had left to pay. I didnt ask to be confused. I asked if I had 1449.88 left and was told flat out NO. Did I make the mistake, I dont think so unless you count the fact that I believed her. But, I assumed that they knew what they were talking about since they are taking my money.

Hey, Id settle for something extra for my Daughter on her birthday or something. I just want to have a good time, and her to remember it for the rest of her life.

Hope this helps explain my frustration. Hey anything to get away from the snow and Ice we have had here lately. I wish i could be on that plain tomorrow. Im just concerned about the $600 less cash I will now have based on the decision I made compared to what I would have made if I had not ben misled.

Peter Fuzessery

[FatCow]

I honestly still don't understand your confusion.

Say the ticket price is US$2600. With Canadian at-par package, the amount charged to your credit-card will be .69 conversion rate of US$2600.

This amount, whatever that is, say US$1800, will converted at the normal exchange rate (which right now approximately means CAD$2400).

So nothing misleading here, it's really simple math. I know it's simple math, because I'm only a musician and I can count this with no problem whatsoever (you know, the joke of musicians can only count up to number four ;) )

To paraphrase the terms and condition of Canadian at par package:

The total amount for the package will be charged at .69 conversion rate in US dollars. The amount will be converted to Canadian dollars at its current rate. Exchange-rate fee may apply. Offer valid to payment using Visa card only.

Pretty clear cut to me... and I also don't work for Disney. I run a recording studio... which has no afiliation with Disney.

Cheers,
FatCow
- FatCow is a Dude -

[beglluvr]

FatCow is right, I think what's misleading you is the name of the promotion - CDN @ par. Disney deals in US dollars only and has no way of knowing what exact exchane rate is when your VISA is charged. They call it CDN @ par, but really what they're doing is giving a 31% discount.

This is what they mean when they say, "The total amount for the package will be charged at .69 conversion rate in US dollars". So what Disney did was choose one rate to use for all reservations instead of changing the conversion rate every day.

It sounds to me like you were expecting to pay $1849.88 CDN. When they gave you that quote, it was after the 31% discount. You don't get that amount @ par - it's supposed to come out close to what the rack rate (the $2600+) would be in Canadian dollars. With our dollar being as good as it is, you will likely pay much less than $2600 CDN.

I thought this deal was pretty straight forward - I figured my price out to within a few cents and was thrilled with the price. All in all, it's a great deal for Canadians, at least, those who understand it... I think they should have been a little clearer in describing the special as there are a lot of people that don't understand it.

[bevwells]

Peter,
Just wanted to let you know the same thing happened to me. I totally understood how the Canada @ par worked and called our travel agent to book Disney for 3 nights for 5 of us at a moderate resort. He called Disney and booked our reservations and called me back so excited when the lady told him that our package was only going to cost $1183CAD. I told him this is definely wrong to check back with Disney. He had to call back 4 times before someone actually confirmed that this was indeed incorrect and that $1183 was the USD amount that would be charged to our Visa. The first 3 people assured him that $1183 was indeed in Canadian dollars.
Just wanted to let you know you where not the only one who got a representative that got it confused.
BW

[FatCow]

Ahhhh. Now I understand the situation.

Okay then, so it's not about the program being misleading, it's the CMs being misrepresentative.

[bmt337]

To Tiger926:

I would like to comment on your reply to Peter Fuzessery. Who dropped from this earth and made you drama queen Tiger926? While I agree the details weren't clear. It was confusing because he wasn't getting the same information everytime he called back. You just have to look at the number of posts that this situation gets. Your question to Peter was: Why is it Disneys problem that you spent extra money that it sounds like you don't have? You obviously Tiger926 have insight that none of us are priviledged to have? Your comments were condescending and rude. You went on to say that "I urge you to use the knowledge that you gain from these boards to better educate yourself for future travel". And again when you said "I don't think you'll be going to Disney anytime soon". How rude! Obviously you are someone who thinks they are better educated and plain "better" than everyone else. :earsgirl: Your comments lead me to believe that I would be better educated to overlook anything you have to post and so would everyone else. To Peter, don't be disheartened. Many people have had a problem with their bookings, being quoted one thing only to call back and be told something else. You aren't alone. You will learn that some people on the boards can be helpful, while others clearly like to "feel important". Good Luck Peter.

[Peter Fuzessery]

Well I appreciate all the details.

I called again friday evening to talk to a manager and that is when they informed me that they are instructed not to compensate anyone. How unfair, how cheap!

Oh well. I was a bit put off at first by FatCow, but now that i see so many people coming to my defense in regards to his tone of message, I am relieved that I am not the only one.

I have come to accept that I am goingto have to pay the difference now. I dont know how yet, but if I want to go then I have to pay. I cant wait, since ive had a long hard winter just liek the groundhog. My kids are excited and we still all have to wait till May.

I just want to keep this from happening to anyone else. It seems to unfair and all the managers that I have talked to just dont care and dont understand. There has got to be a wal to ring someones bell and give them a wakeup call that they cant just mess with everyone and expect to get away with it. Then again, Im no lawyer and just dont have the time.

I thank everyone that has defended my position though, its great to finally be understood even though im rather long winded and confusing.

Peter Fuzessery
Toronto

[FatCow]

Originally posted by Peter Fuzessery

Oh well. I was a bit put off at first by FatCow, but now that i see so many people coming to my defense in regards to his tone of message, I am relieved that I am not the only one.


Huh? :confused: People coming to your defense to MY TONE OF MESSAGE?

Only one person is 'defending you against another's tone of message' and it was bmt337 againt tiger926. No "fatcow" there.

Now I know the basis of your problem. You just don't read carefully. You form an opinion and let all the facts be damned.

I still don't get it why Disney should compensate you. Based on the Canadian-at-Par contract, what you're being charged is correct. Should somebody else says otherwise (especially not in writing), it can not be argued in the court of law, therefore no company is going compensate you. Especially when the problem lies in miscommunication and NOT misrepresentation.

Go ahead and call any lawyer you want, you have no case here.

I guess some people needs to be right and compensated.

Living in Canada for the past 12 years I learn only one thing. If it is written in the contract, I should abide by the contract, and not by this or that company's reps' saying.

[Peter Fuzessery]

I didnt ask for someone to hassle me about why im an idiot for asking for someones help. Also I work in the customer service industry and do very very well. I may not be able to type or spell very well but I have been a proud canadian for 31 years.

I know the difference between miscommunication and misrepresentation. 2 Reps told me the same thing. As was the case with another person who posted a few hours ago. So Im not the only one. So who cares! I just feld lied to since onbiously the people who explained it to me dont know what they are talking about.

I had seen others confused about the situation. Also due to the missleading info, I paid some other things that used the money that they told me I wouldnt need for the trip. Now I dont have that money based on what 2 people confidently explained to me. No who doesnt understand the calculation. I did until they confused me. Thats not my fault. They take reservation and payment, I counted on them to know what they were doing.

I was never rude, I was never angry. I didnt even ask for anything until an hour and a half in the talk with the manager and he still didnt understand what i was telling him. I was speaking clear english not southern drawl either.

Anyways, Im paying 1849.88....somehow...just doesnt feel right how they can get away with missleading customers and then just saying OOPS Im Sorry, HAVE A NICE TRIP!


BTW: how do you add the time to your trip at the bottom of your post.

[FatCow]

You can find the info on the counter here (http://psiklops.brinkster.net/CDTimers/CDTimerGen.htm)

[Peter Fuzessery]

Thank You and have fun on your trip.

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[abbyndrewmom]

Hi Peter,

I just wanted to offer a way to save a little bit of money. Depending on what time you are arriving or leaving on your arrival or departure day you might consider changing your at par reservation for that ONE NIGHT to a room only reservation. This is especailly helpful if you are not arriving till late afternoon or leaving in the morning. On the cdn at par package you are paying tickets for a full day in the park on both your arrival and your departure day. You can book a room only reservation at the same resort and ask the agent to link the reservation to your package vacation. I would then fax the hotel front desk directly a couple of days before you arrive to request that you don't have to change rooms. I have done this for my clients a couple of times and it has always worked out so they don't have to change rooms and saved them a couple of hundred dollars depending on the resort.

I have to agree that the wording Disney used on this Cdn at Par deal is confusing. I hope if they do it again that they advertise it as a 30% discount. It is not unusual to get the wrong information for the Disney call center attendants. I can see how this could be very frustrating. I personally always figure out how much I think the deal should be then call the call WDW travel if they do not give me the price I am expecting I will call back again and again to confirm. REcently I was ordering 4 day park hopper passes and I talked to 4 different agents and got 4 differnt prices.

Hope this helps and I hope you have a great vacation. Please try not to let this taint your view of the WDW it truly is a great vacation destination.

[Peter Fuzessery]

Ive been there 2 times since 1994...and once when I was a kid ....I love the parks. this is the first time im taking the kids.

I wish they would give a better written explanation of how they calculate the AT PAR. I understand and its the Simple method thats correct.

Original Disney price for US residents =.69 give the At Par price.
Once you convert that to Canadian and pay by Visa, thats your Canadian Dollar Price. So dependign ont he canadian dollar depends on how much better or worse the actualy cost is. Either way its even bettern than what the US residents pay.

Im still happy. Actually Im going out with the family to get a 2004 Disney Park Guide from Indigo.

Wonder what I should do now for my Daughters 7th Birthday. Its in the middle of our disney vacation.

Any Ideas?

Thanks Everyone.

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[Tiger926]

Sorry if you took my post as rude, but that was not my intention at all. I was directly responding to Peter Fuzessery's post - and I am not a drama queen, nor do I think that I'm better than anyone else. I was responding to his words - he used words like, "...cheat...crooked...trying to get my money." Therefore my comment that he more than likely won't be visiting Disney anytime soon, was based on his words - since he feels this way, chances are he won't be visiting anytime soon, I know this would be the case if I were as upset as him.

Also, my comment about using the knowledge gained on these boards is very matter of fact - if he would have read through a few posts regarding the Canadian At-Par deal first before posting, none of us would even be having this conversation in the first place as these boards are a fantastic way of gaining knowledge for present and future travel. The specifics to the At-Par deal may be a little confusing at first, but they are plainly posted on tv commercials, mailed advertisements (I have 2 sitting next to me right now), on the Disney website, on this website, etc... That being said, I do believe that the CM could have made a mistake, just like it could be possible that he misunderstood - either way, the wrong amount was quoted to him, and that's not a huge deal since it's something that can easily be corrected. Unfortunately, he spent the money in regards to the error, and that is not Disney's problem at all. Basically all Disney has to do is correct the amount - should they have been more polite? Absolutely. Could they have offered some other small type of compensation? Perhaps - but they do not need to do this. My question is this: I wonder if they had underquoted Peter F. would he have called them and told them about an extra $600.00 discount? Please don't misunderstand and think that I am commenting on his character as I would never do this as I don't know him, but my point is that most people feel it necessary to comment, complain and post about negative experiences, but not as many people do so about positive experiences!

The fact remains that no one knows what another person's purpose to posting is when they post. This is his 1st post, so he could be honestly trying to warn others, or, portray Disney in a negative light to others based solely on his experience alone. I have been a member of these boards for several years, and as I've learned, the hardest thing with an Internet message board is tone and purpose for posting. It's much easier to communicate in person, than by keyboard. I do not want to get into a fight with you, but your post was very rude and ignorant, but I am not going to judge all future posts by you because of your response to me in this particular thread. I have a love of Disney (as most of us here do), and love helping as many people as I can on these boards, and that is why I responded to Peter F in the first place - I did not respond in order to be insulted by you - all this does is make these boards an unfriendly and judgmental place. The fact remains that I (as others in this post did) directly responded to what Peter F posted - I am sure that is why he posted here in the first place.


As I said in my original message, I do hope that Peter F enjoys his vacation, and gets all of the details worked out so that he and his family enjoy their time in Disney World.

Tiger

[abbyndrewmom]

Originally posted by Peter Fuzessery
Ive been there 2 times since 1994...and once when I was a kid ....I love the parks. this is the first time im taking the kids.

I wish they would give a better written explanation of how they calculate the AT PAR. I understand and its the Simple method thats correct.

Original Disney price for US residents =.69 give the At Par price.
Once you convert that to Canadian and pay by Visa, thats your Canadian Dollar Price. So dependign ont he canadian dollar depends on how much better or worse the actualy cost is. Either way its even bettern than what the US residents pay.

Im still happy. Actually Im going out with the family to get a 2004 Disney Park Guide from Indigo.

Wonder what I should do now for my Daughters 7th Birthday. Its in the middle of our disney vacation.

Any Ideas?

Thanks Everyone.

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Hi Peter,

For your daughters birthday I would suggest trying to get reservations to one of the princess breakfasts (if she likes princesses.) WE did this for my daughters 5th birthday, the princesses were great with her plus they had our table decorated with disney glitter. Check out the restaurant board for tips on making reservations for Cinderellas breakfast you need to make the reservations EXCATLY 90 days in advance at 7:00am in the morning. It is well worth it if you can get them. Make sure when you make any dining reservation you let them know it is her birthday the restaurants will usually have a cupcake for her. You can also order a special cake if you want. Make sure you also let room reservation know it is your daughters birthday you might get a signed photo in your room Also stop at City hall in the magic Kingdom and pick up a birthday button. Cast member will recognize it and wish her happy birthday and she may even get some special treats.

Hope that helps,

Allison

[bmt337]

I don't want to fight with you either. The truth is the boards are here for all of us. The perfect and not so perfect. Peter may have used the word "crooked", what he was referring to was the inability to get a straight answer and the same quote. It certainly must feel that way to some people. He was frustrated, as a lot of people would have been under the same circumstances. If his typing isn't perfect, it doesn't matter. Not everyone is adept at the keyboard. The difference is I wouldn't have said anything. You probably have a wealth of information to share with the rest of us, but theres a way to express it without making someone feel that they don't measure up.

[pkitty]

I think what this post demonstrates is that when WDW advertises deals like this in big splashy advertising campaigns the least they can do is have informed CM who can give you a straight answer on booking,such as "Is this my final amount in US or CDN funds???".This really doesn't seem so dificult to me considering that they do bookings for people from all over the world every day. I think it is fair to say that there was definately a miscommunication to Peter in this instance and that it is a little disappointing to him that this confusion lead to a miscalculation of funds and therefore spending money for their trip. I've also had difficulty booking with WDW direct so I now do it right on this board through DreamsUnlimited.NO muss,Nofuss and the quote states directly "in US funds". I just booked my trip to POP two days ago 1760.02 US for 7 nights 3 people Spring DreamMaker Package (dd is 10 now not a kid in WDW eyes anymore so her pass is a youth price now) paid by VISA same day exchange rate of 75 cents CDN for a grand total of 2200.02. We arrive March 1st!!!Not a moment to soon!!!Peter take heart we've all been confused by stuff like this before but soon you'll be on your way to making some Magical Memories with your family and don't forget....we're all here because we enjoy WDW and we look forward to seeing you continue posting (I see your up to 11 already...keep 'em coming!!!!) Have a wonderful vacation!!!!:teeth: :wave: :teeth:

[LSmith]

Peter,

Just want to let you know that the EXACT same thing happened to my family last year. The CM we booked with quoted us a total that was supposed to be in Canadian dollars. My husband asked her 3 times if the total price she was quoting was going to be billed in Canadian dollars or US dollars. The CM assured him 3 times that she was quoting the Canadian amount. My husband then added two more days to the trip now that it was even cheaper than first thought. So we were quite shocked when we got our Visa bill and it was in US dollars. After relentlessly calling, leaving messages, being ignored, finally talking to the manager (that took three weeks) and then finally speaking to a supervisor we were told that the CM had made the mistake but there was absolutely nothing they could do for us. We cancelled our reservation and stayed at the Royal Plaza Hotel in Downtown Disney. We didn't save a lot of money but it was the principle. We felt totally scammed. My husband is still not over it. There is nothing worse than people on this board who didn't hear the conversation you had with the CM telling you that YOU were confused. You were not confused, we were not confused, Disney was confused. I am shocked at some of the rude messages you recieved.

[DisneyLisa]

Hi Peter,

Now that (hopefully) the fuss has died down regarding your post I just want to say welcome to the DIS. :wave2: It really is a great place to learn & discuss Disney. I know exactly how you must feel though. I've had several CMs tell me that they're quoting me in Canadian $ when I call about the "Canadian At Par", but because I know so much from this Board, I know they don't have a clue what they're talking about (I had one CM tell me the other day that if I was on the DIS I would probably know about new codes/rates/specials etc. before she would. :eek: )

Please don't let some "harsh" posts scare you off because this is the absolute best place in the world to get information for your trip to Disney. Believe me, your trip will be much more enjoyable because of what you learn here on the DIS. :)

PS. The tone of this thread is rare for us over here on the Canadian Board...we're usually pretty meek & polite. ;) Hope you stick around. :)

[OntFamily]

The interesting thing is re this promotion, my invoice from WDTC does not state the cost is in US dollars. However, it is written on my invoice (immediately above the total) that the package was booked on "Canada At Par".

This leads to much confusion.