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Disney Adventurer
11-01-2003, 11:08 AM
Is it possible to confirm a reservation through DVC with just a reservation number and not a membership number? In other words if I call the DVC number and give them a reservation number will they confirm the resort and dates?

Lew
11-01-2003, 07:52 PM
The first thing they will ask for is your membership number, then your name. I don't believe they will tell you anything before they confirm you are a member.

WebmasterDoc
11-01-2003, 09:33 PM
You should be able to call the resort directly and ask to confirm the reservation. Be sure to tell them it's a DVC reservation made with points.

higgyman
11-02-2003, 07:25 AM
Yes, you can confirm the reservation with DVC. I just did it for a reservation made for me through a rental agreement, and I am not a DVC member. To avoid confusion, be sure to tell them up front that a member made the reservation for you in your name.

djnrook
11-02-2003, 09:07 AM
How would a non-member get the member services phone #? As a member, I sure don't want the phone lines tied up by non-members.

Dean
11-02-2003, 09:28 AM
Originally posted by djnrook
How would a non-member get the member services phone #? As a member, I sure don't want the phone lines tied up by non-members. It's directly on the confirmation so no way to keep it from them unless they remove it. II exchangers can also call that number for requests, dining reservations and the like.

meryll83
01-10-2007, 01:46 PM
I've just called member services (I am not a member, I have rented points from another member) and they would not do anything without a membership number.
Any suggestions?
I just want to confirm the reservation exists.

meryll83
01-10-2007, 01:53 PM
I just found a more recent post stating that MS will no longer talk to non-members.
I'll just have to wait until 5 days to go and then call the resort directly I guess.....
Just wanted to have as much official confirmation as possible :)

LisaS
01-10-2007, 02:28 PM
Yes, you can confirm the reservation with DVC. I just did it for a reservation made for me through a rental agreement, and I am not a DVC member. To avoid confusion, be sure to tell them up front that a member made the reservation for you in your name.Note to anyone who reads this very old thread: There is a new policy in place (since Aug '06?) and Member Services will no longer take calls from non-members.

Y-ASK
01-10-2007, 02:31 PM
I just found a more recent post stating that MS will no longer talk to non-members.
I'll just have to wait until 5 days to go and then call the resort directly I guess.....
Just wanted to have as much official confirmation as possible :)
I think it's 48 hours before you're due to check in that the resort gets the reservation. I think if you call at five days out they still won't have it.


Y-ASK

meryll83
01-11-2007, 04:13 AM
Ok guess I'll have to try then! Can you ring another Disney resort free from your in-room Disney resort phone?

Chuck S
01-11-2007, 09:38 AM
Ok guess I'll have to try then! Can you ring another Disney resort free from your in-room Disney resort phone?

Yes, just dial the WDW Operator. But be sure to specify why you need the front desk. The WDW operator now acts as a cyber front desk for all resorts, and they may or may not have the DVC ressie info at the cyber front desk system.

meryll83
01-12-2007, 05:44 AM
Cool thanks for the tip!