Sarahnyc
03-03-2001, 11:24 AM
I just got back from my third stay at the Portofino Bay and could not be more pleased with the strides the hotel has made. The physical property has always been 5 star, but on our other trips (3/00 and 11/00), the staff was poorly trained and often unpleasant. The change in staff attitude is so widespread that I think it must be due to an overal change in management--I noticed that there is a new GM.
Anyway, we had a glorious four days and my husband and I agreed that it was our best vacation ever.
Anyway, we had a glorious four days and my husband and I agreed that it was our best vacation ever.