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donmil723
05-19-2003, 01:46 PM
I want to purchase an extra set of towels for our stay in a BCV studio in June. When do I request this? Do I call member services, BC resort, or wait until we check in?

Also, last year when I tried to get our T&T day changed to Day 3 instead of Day 4 at check-in at BCV, no one seemed to know what I was talking about and it didn't get changed. I thought others had posted that they had changed their T&T day. How and when do you do this?

Thanks!

Donna

DebbieB
05-19-2003, 02:19 PM
Call housekeeping from your room for both items. I've changed my T & T day sucessfully in the past. On a 6 or 7 night stay, I usually wash towels on day 3, so having T & T on day 5 works better.

WebmasterDoc
05-19-2003, 06:23 PM
As Debbie stated, just call Housekeeping and have them change the schedule to your liking.

We did that this week and switched our T/T and Full clean days. It was easy to do and they were happy to help. No problems at all.

For extra towels, the cost is $6 for a complete set of four (bath, hand, washcloths).A call to Housekeeping will handle that also.

Enjoy!

donmil723
05-19-2003, 10:20 PM
Thanks! I'll call Housekeeping when we get there.

With 3 teenage girls in one studio, I figured $6 was a small price to pay or else they'd probably be in my studio trying to swipe my towels. LOL!!

Donna

OKWKirt
05-21-2003, 12:32 PM
Sorry if this is obvious to every one but me. If you stay seven days and pay $6 for the extra set of towels when you check in, are you charged an additional $6 on T&T day when they leave the extra set again? My DW, DD, and DFoD (dear friend of daughter) went down yesterday (DS and I join them tomorrow night) and I know those 18 year old girls need about three towels a piece. Thanks.

Dean
05-21-2003, 12:48 PM
Actually that's a good question. I don't think we've ever gotten a real answer on it though it's been asked before. My guess is they don't have an official policy and it varies. I can assure you they will not come in with a list that says you bought 4 extra set of towels and leave you 8 clean ones. I'd leave a not or leave them in the washer. Then if they're gone, call and ask them to be replaced.

OKWKirt
05-21-2003, 12:58 PM
Thanks for the quick response Dean. Maybe the trick will be to have the existing towels washed and in the dryer on T&T day and we will get all new ones plus those in the dryer, assuming they don't go through the dryer looking for towels.

ReneeQ
05-21-2003, 03:42 PM
One time we ordered the extra towels while in a 1 BR at BWV. When T&T day rolled around, we only got 4 more sets, not 8. From what I understood, we would have to pay the $6 again if we wanted 4 more again.

boardwalk prof
05-21-2003, 05:18 PM
Just this past March, we requested extra towels because they had only left 2 sets in our studio. They brought extras for no charge. On T&T they replaced all of them.