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DisneyPhD
02-23-2003, 10:36 PM
Hello, we have our 1st trip home in a few days to BCV. My in-laws who winter in Naples have decided last min (at our request) to come visist us and stay with us at our DVC resort for a few of the nights. To save on points we have a studio Fri and Sat and move to a 1 bedroom the rest of the week.

Our inlaws plan to be there Saturday, Sunday and Monday night. We will also have our 23 month old DD with us. (sleep in pack and play).

Should we tell the frount desk when we are checking in that we expect them and get room keys for them? Will they give us problems with the number of people in the room? (5, but one is a baby). Can we leave there names with frount desk and they can check in when we are at the parks, and not have to wait around for them. Will they have any problems parking or getting into the resort? My in-laws will have a car, but we won't. There is no extra charge for more then 2 adults, correct?


Thanks for all the help, I know there are people here with much more experince with this!!!!!!!!!

WDW and BCV here we come, home sweet home!!!

PamOKW
02-23-2003, 10:53 PM
There is no problem with them coming to visit and/or stay with you. You are within the legal limit since it is 4 people and a child under 3 so you don't even have to worry about "bending" the rules. There is no extra charge.

If you would like them to be able to check-in without you being there to greet them, you can add their name to the reservation by calling Member Services. If you check-in first, I would mention to the front desk that your in-laws will be coming to check-in shortly. They will be given keys and a parking pass for their car. You should let the front desk know whether they should have charge capability on their keys.

At the front gate, they will be stopped and greeted. They can either say they are checking in or coming to meet their son/daughter. There shouldn't be any problem.

Sounds like a lot of fun! DVC sure helps families enjoy good times.

WebmasterDoc
02-23-2003, 10:53 PM
Just have your inlaws added to the reservation and the desk will provide room keys for them when they arrive.

The occupancy is 4 adults and a child under 3- so you will be fine with your family- no question about it.

No extra charge. Your inlaws can also get a parking pass (or you can just get it when you check in.)

Have a great trip!

Chuck S
02-23-2003, 10:58 PM
Room sleeps 4 + child under 3, so you are within the room limit. I think you'll be a little cramped in the studio, though, with both the bed, open sleeper sofa, and crib. Yes, do let the front desk know at check-in, and even though YOU won't have a car, get the car tag for your in-laws, they'll need it if they plan to drive around property. Keys for all adults would be nice, especially if you get separated in the parks or if someone wants to go back early to rest while the rest are still in the park.

Dean
02-24-2003, 06:55 AM
I'd add them on through MS. Sometimes this gets lost at the front desk when you do it at checking. I'd then double check at check in that all is in order. Have a great trip.

DisneyPhD
02-24-2003, 01:13 PM
Thank you so much for the replays. I will call MS today (we will be there on Friday) and add them to the ressies. I feel much better about this now. When we asked them to visit, the plan was for them to come after Sunday night so we would have more room, but as it turns out they will be 2 hours away on Saturday and want to come then instead of waiting. So yes we will be a bit cramped Saturday night, (and MIL snores, yikes!!!!!) But hey we have all slept in a trailer when camping before, so we can make this work for one night!:D

Now I just have to figure out what to do about their park tickets. They want to do 2 days in the parks. We will have annual passes and don't want to get stuck with only one park per day. (especially with March reduced hours). The only way I can figure how to do this is for us to buy 2, 5 day park hoppers and let them use 2 days each. Then save the tickets and use them in next year or after that. I don't want to do lengh of stay becuase we don't need the extras.

Any other sugestions? I am heading home soon!

DVC-Don
02-24-2003, 03:39 PM
Yes, by all means do it through MS. We had guests come while we were at OKW in Jan. 02. We told the CM at check in time about the guests coming later. "No problem" we were told and the CM cut the ID cards and printed a parking permit and put it all in an envelope for them to pick up at the desk when they came in.

When the guests came later, no one at the front desk knew anything about them, nor did the envelope ever appear again. The guests called our cell and I had to leave Epcot to go "check them in again."

Dancind
02-24-2003, 10:45 PM
We just went through the ticket research because we have guests joining us at OKW for 2 nights, and we will be expanding to a 2 BR from a 1 BR (we hope expanding, not moving). It turned out that the UPH with the DVC discount was cheaper for them than any 3 day park hopper they could find. We have AP's, so don't need tickets. We just have to make sure their kids don't find out about the access to the Water Parks and Disney Quest, since they're trying to do everything in three days! I'd suggest a call to Guest Services at OKW and find out if this is a better deal for you. In the case, it would help to have your in-law's names on the reservation. Diana

Dean
02-25-2003, 06:58 AM
Originally posted by Dancind
We just went through the ticket research because we have guests joining us at OKW for 2 nights, and we will be expanding to a 2 BR from a 1 BR (we hope expanding, not moving). It turned out that the UPH with the DVC discount was cheaper for them than any 3 day park hopper they could find. We have AP's, so don't need tickets. We just have to make sure their kids don't find out about the access to the Water Parks and Disney Quest, since they're trying to do everything in three days! I'd suggest a call to Guest Services at OKW and find out if this is a better deal for you. In the case, it would help to have your in-law's names on the reservation. Diana I hope this works out for you. The rules say that any stay at the same resort is counted as on continuous stay even if you change unit sizes, units or check out and check back in again. With LOS passes (UMP), that would mean you must get them for the entire length of your stay, not just the portion you're in the 2 BR. You can read the rules in the old Member guidebook, I think it's dated Jan, 01. I'd have a backup plan just in case they enforce this rule.

Dancind
02-25-2003, 11:10 AM
I hope it works, too, since I called OKW and was told it wouldn't be a problem! Perhaps it makes a difference that our guests, whose names are on the reservation and who will be buying the tickets, are only staying for two nights. I guess I'd better try calling again and see if I get the same answer. Diana

ErinC
02-25-2003, 12:12 PM
I would think that the UMP will be your best deal if they will let you only do 2 days for them, if not check the budget board, a couple of places were selling 3 day hopper passes.

CarolAnnC
02-25-2003, 02:21 PM
Another requirement is that the entire party staying on that reservation all purchase UMP's. If some have AP's, they generally will not sell the UMP to one or two of the remaining room occupants.

PamOKW
02-25-2003, 03:08 PM
Then save the tickets and use them in next year or after that.

Unless you can get the UMP for two days and the price is significantly cheaper, I'd go with a park hopper pass that can be used again. Your in-laws will most likely still be living in Florida next year so you'll be set next time they come to visit or if you bring someone else along. If your in-laws have a way of proving FL residency, they would also qualify Florida resident discounts on passes. You might want to look into that aspect and be sure they bring along whatever paperwork (license, utility bill, etc.) that Disney requires.

CarolMN
02-25-2003, 03:21 PM
Originally posted by CarolAnnK
Another requirement is that the entire party staying on that reservation all purchase UMP's. If some have AP's, they generally will not sell the UMP to one or two of the remaining room occupants.

I don't think this is true - at least not for the DVC resorts. In my experience, if some have an AP/PAP, others in the party can still purchase UPH.

Gillian
02-25-2003, 04:56 PM
Bring earplugs! And have a great trip! :)

BTW, we had a non-connecting studio & the pack n play fit in a little spot by the front door. It worked out great!

CarolAnnC
02-25-2003, 05:58 PM
I don't think this is true - at least not for the DVC resorts. In my experience, if some have an AP/PAP, others in the party can still purchase UPH

Most definitely true for all WDW Resorts. This was the case for many years, while I was Moderator here on the Theme Park Attractions & Strategies Board. I will check into the current standing just to be sure for our OP.

CarolAnnC
02-25-2003, 06:10 PM
I just confirmed via telephone with WDW that all members of the party must purchase the UMP. If two people have AP's then the remaining room occupants cannot purchase the UMP's. I inquired about the DVC Resorts and as it was before, the rules are the same for all of the resorts. They may allow you to drop a day when you arrive or depart, however, at the discretion of the desk at check in. Here is the UMP Information taken from our Home Page here on the DIS:

----------------------------------------

Ultimate Park Hopper Ticket
These passes provide unlimited admission to the Magic Kingdom, Epcot. MGM Studios, Animal Kingdom, River Country, Blizzard Beach, Pleasure Island, Disney Quest and Disney's Wide World of Sports complex. They must be purchased by ALL members in your party, and must be for the full length of your reservation. Additional days are available through Guest Services or Central Reservations. These passes are available to any guest staying at a Walt Disney World property, the Walt Disney World Swan and Dolphin Resorts, and Downtown Disney area resorts.

Dean
02-25-2003, 07:11 PM
Originally posted by CarolAnnK
I just confirmed via telephone with WDW that all members of the party must purchase the UMP. If two people have AP's then the remaining room occupants cannot purchase the UMP's. I inquired about the DVC Resorts and as it was before, the rules are the same for all of the resorts. They may allow you to drop a day when you arrive or depart, however, at the discretion of the desk at check in. Here is the UMP Information taken from our Home Page here on the DIS: The usual WDW rules do not apply in this case so unless you got this info from MS, it is not rellevant to the situation. I just reread the last written rules we've been given as DVC members which is the 1/1/01 Member Guidelines. There is a requirement for the entire LOS including any room changes and it goes into great detail. It also states it much be DVC and not DC even if on points. There is no requirement for each person getting the passes to qualify and many have reported getting them for some but not others.

So even in the written rules, there's no requirement for all in a party to get the UMP FOR DVC MEMBERS at a DVC resort. Then there's the difference in written rules and application of the rules. Many have been able to drop both the first and last day of a pass which is contrary to the written rules.

As for the other issue, you get get the answer you want 10 times from MS and still not be able to do it when you arrive so I'd still have a backup plan. I'd also do it by email so you'll have written documenation and print that to take with you.

Dancind
02-25-2003, 09:04 PM
Dean, e-mail confirmation is a really good idea. Should I try and get it from OKW Guest Services or MS? If OKW, any idea how I would find the e-mail address? Thanks, Diana

Dean
02-25-2003, 09:27 PM
Originally posted by Dancind
Dean, e-mail confirmation is a really good idea. Should I try and get it from OKW Guest Services or MS? If OKW, any idea how I would find the e-mail address? Thanks, Diana I think MS would be the ticket for email. An alternative would be to call OKW and talk with a supervisor or manager and note their name and what they said if they give you favorable info. You're basically hoping they either don't know the rules or don't care. A little of each is not uncommon. You're also banking on the idea that if you have documentation, they'll honor that no matter what. Regardless, it's still possible you could do all of this and still not have a good result but I think your odds of success are pretty good. Good luck.

CarolAnnC
02-25-2003, 09:41 PM
The usual WDW rules do not apply in this case so unless you got this info from MS, it is not rellevant to the situation. I just reread the last written rules we've been given as DVC members which is the 1/1/01 Member Guidelines.

Dean, I am not aware that there are two sets of rules for purchasing UMP's. In fact, the LOS program was redesigned a few times since January 1, 2001, and I have only seen the written guidelines for UMP's as it pertains to WDW park admission. If there is a separate UMP available for DVC Members, with different "rules" then this is news to me. It is not something that I have seen written up on recently, and I only know my own conversation that I had today with CRO.

Dean
02-25-2003, 09:50 PM
Originally posted by CarolAnnK
Dean, I am not aware that there are two sets of rules for purchasing UMP's. In fact, the LOS program was redesigned a few times since January 1, 2001, and I have only seen the written guidelines for UMP's as it pertains to WDW park admission. If there is a separate UMP available for DVC Members, with different "rules" then this is news to me. It is not something that I have seen written up on recently, and I only know my own conversation that I had today with CRO. Look at the written rules of the Members Benefits Guidebook dated 1/1/01. It's on page 8 and 9. A number of people have reported purchasing UMP only for a portion of their party as late as the last 3-4 months so I must assume nothing has changed from what was written then. Either by design or by default, a number of "rules" are applied differently to DVC members than other WDW guests. This can be good or bad depending on specifics. I personally think it's very risky relying on CRO info when evaluating ANY aspect of a DVC stay using points.

CarolAnnC
02-25-2003, 10:12 PM
I personally think it's very risky relying on CRO info when evaluating ANY aspect of a DVC stay using points.

Dean, we pride ourselves here on the DIS as providing the most accurate information possible to our DIS posters. It would also be "risky" relying on second and third hand information, then arriving at a DVC Resort and being very disappointed if not allowed to buy UMP for only a portion of the registered party.

I will tell you this. At one of my OKW stays, I was informed that the then "LOS" (currently UMP) had to be purchased for all members of my party, which I ended up doing. Yes, I was allowed to drop a day off, but had to purchase for all the family members registered.

I am awaiting a response from Member Services regarding this issue and I will pass it along here when I receive it.

Regina
02-25-2003, 10:30 PM
I asked about this when we were staying at OKW in December. I explained that all but one of us had AP's.

They told me that DVCer's do not have to get UMPs for everyone. I was going to get one UMP for DD's friend, but the other problem was that she was arriving midway through the trip. The couldn't start it on her arrival date. It had to be the entire length of the reservation, not her personal start date.

As a matter of fact, I just called the front desk at OKW and they confirmed that's exactly right. If some of you have AP's, and other's need UMPs, no problemo.

:D :D :D :D

CarolAnnC
02-25-2003, 11:01 PM
Look at the written rules of the Members Benefits Guidebook dated 1/1/01. It's on page 8 and 9.

I have the most recent DVC Member Benefits Guidebook dated 01/01/03 right here in my hands.

There is a section devoted to the Unlimited Park Hoppers, but absolutely no where is it written that they do not have to be purchased for the entire party.

Now I understand how folks like Regina here, do find out exceptions are made, or how "unwritten" rules are sometimes applied. But I wanted to make it clear here that it is not written down anywhere in the latest edition of the DVC Member Benefits Guidebook.

What does that mean? Well that means that you may get the person Regina did when you call, or you may get the person who I dealt with at OKW. It obviously can and may vary.

But be aware that on page 8 of this latest edition it states "Use of the admission media purchased through this program is subject to all terms and conditions set forth on such admission media."

Those terms and conditions were posted by me earlier on this thread. So be aware, that you may get lucky, or you may not.

Dean
02-26-2003, 07:21 AM
Carol, the rules would have to state it is required for the entire party to qualify rather than the reverse. I would agree that info about DVC and DVC stays from CRO and this board are not 100% but I can tell you I'd take the collective info from this board 10 to 1 over CRO and even most of the time over the front lines at MS. IF they're not allowed, it will not be the number of people compared to the party size but the question of "the entire stay". I'll be interested in hearing what MS tells you but even then they are not directly in the loop. A contact to the front desk at particularly OKW would be the ticket. Regina's experience has been the norm and I've heard it I bet 50 times and I've never heard of anyone being turned away because it wasn't the entire party. If you do a search, I bet you can find threads on the topic.

I also don't recall a section of either of the last 2 guidebooks that go into detail on the other member perks like golf discounts, UMP, waterpark discounts and the like. The last thing we got that did that was the document I referenced.

Regina
02-26-2003, 07:35 AM
I just called the front desks of the Wilderness Lodge and Boardwalk. I said that I was a DVC member staying on points and that, while most of us have AP's, we'll have a guest who will need an UMP.

Without a moment's hesitation the CM said not a problem. We can get UMP's for as many of us who need it.

My curiosity got the best of me because I know that I've read of DVC members doing this in the past. I also wanted to know if the CM's at the resorts that are both DVC and Non-DVC would have a different take on this.

Maybe it used to be the policy, but it sure doesn't look to be that way now.

I hope all of you appreciate the long distance calls I made on your behalf!:p :p :p :p :p :p :p

Have a good one!:D

DisneyPhD
02-26-2003, 09:06 AM
For us personally is does apear that getting the 5 day hopper (the only one that actually saves you a little $) and saving the extra days is the best plan for us. I called MS and added my in-laws names to the room and am heading over the to the local mall for the passes this afternoon.


While they do have a bill that may quailify them for FLA resident, the only discount I could find was a seasonal pass and they only need 2 days this year, so I don't think that will work. If they ever want to stay for more then 4 that should work perfectly for us.


Thanks for all the input!!!!!

CarolAnnC
02-26-2003, 09:26 AM
DisneyPhd, I am glad you were able to find a solution that best suits your needs. That is the beauty of having so many ticket options at WDW! Enjoy!

Regina, as I acknowledged above, I did not doubt for a minute that your experience was a positive one, just as mine was not. But the bottom line is that it is not written into the Member Guidebook that DVC Members have different perks with purchasing the Unlimited Park Hoppers admissions which results in varying experiences for the members at times.

I also don't recall a section of either of the last 2 guidebooks that go into detail on the other member perks like golf discounts, UMP, waterpark discounts and the like. The last thing we got that did that was the document I referenced

All of this is included, Dean, in the DVC Members Guidebook dated 01/01/03. Perhaps MS will send you a copy if you request one.

Carol, the rules would have to state it is required for the entire party to qualify rather than the reverse.

It does state that the Unlimited Admissions are subject to all terms and conditions. Perhaps you missed this part of my previous post, so I will reprint it for you:

But be aware that on page 8 of this latest edition it states "Use of the admission media purchased through this program is subject to all terms and conditions set forth on such admission media."

Those terms and conditions were posted by me earlier on this thread. So be aware, that you may get lucky, or you may not

WebmasterDoc
02-26-2003, 11:15 AM
While it would certainly provide a secure feeling to have all permutations possible listed in our guidebook, that's not likely to happen.

As CarolAnnK has stated, the usual policy regarding UMP is that all guests in the room must purchase the passes. This is certainly true with WDW travel packages (Dreammaker).

In the case of DVC, there are certainly some "unwritten" rules that are allowed. Some seem to be left to interpretation of the individual CM involved and some are more universally offered by all DVC CM's. In light of this, it is perhaps best to be prepared to find a different policy while actually at the resort, but I'd still suggest challenging the CM or ask them to question a supervisor in some instances.

Personally, we have been able to purchase UMP for guests travelling with us on many occasions without having to include those in our party with AP's. In my case, I have never had to challenge the CM, as the UMP's were offered for those who needed them only. I have also been allowed to drop 1st and last days from the same passes, without any opposing argument- but am aware that some have been unable to do so.

It's best to be aware of the stated policy, but also to be aware of what deviation has been allowed in actual practice.

Good Luck!

Dean
02-26-2003, 06:36 PM
Carol, the info on the website is simply a reprint of the 01 info an hasn't been changed at all other than the date. It does not state that the UMP must be bought by all in the party but obviously they could change it at any time. They will give themselves an out in case they wanted to change it or discontinue it. You're the only person I've ever heard of being confronted with this issue of the many, many times it's been discussed here, I'm sorry that happened. I can assure you the rule is different for DVC as Regina documented by calling 2 DVC resorts. Whether it's in writing explicitly saying this is OKW at this point is irrelavent. With so detailed a set of rules, I'm sure they would have included this restriction if they had intended it. Please post what MS says also.