View Full Version : Airfare question (Beverly Lynn...help please.)
sherry7
05-14-2001, 08:33 PM
I booked our tickets through the US Air website about a month ago for $196.50 each. Just now, on the website, I see that the same exact flights are now selling for $168.50 each. Can I get a credit or anything if I call into customer service? I know this is probably a long shot, but I thought I'd ask and see. Thanks :)
TravelSheryl
05-14-2001, 09:05 PM
Call US Airways. You should be able to get a voucher for the fare difference.
MelodyTime
05-15-2001, 07:27 AM
I had booked the same flights out of PIT to MCO in August at 196.50 and noticed that the price had gone down. Thanks to the encouragement on these boards I called this past Sunday and customer service had no problem changing the price for me and issueing vouchers for the difference. Said they would be here in 7-10 days and had to be used one year from the purchase date. Hope this helps.
Beverly Lynn
05-15-2001, 10:26 AM
no you must contact the 800 nbr for the internet web sight not contact general customer svc they can't touch the internet ressies.
sherry7
05-15-2001, 04:12 PM
Thanks everyone. I will call tomorrow morning and see what happens.
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