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View Full Version : Upgraded to Concierge Room 12004 on Dream


momof3indianakids
10-19-2012, 05:41 PM
Got upgraded to concierge room so for we get all the concierge extras? Also there are 5 of us so will we all be comfortable we were originally in a ocean view stateroom with verandah

Belle4
10-19-2012, 05:45 PM
Very nice upgrade! Enjoy it.

momof3indianakids
10-19-2012, 05:58 PM
Sorry we were a family deluxe stateroom with verandah b4.

boogabuzz
10-19-2012, 06:08 PM
Was this a complimentary upgrade or did you pay for it. That is a great upgrade!

Namsupak
10-19-2012, 06:34 PM
12004 is a V. So it is approx the same size as the category 4's on the ship. The decor will be slightly different and the finishes will be nicer. We have travelled in a V with our 2 year old and it was fine. However with 5 people I think it would depend on how old your kids are. There will be enough room for people to sleep but you won't have easy access to your verandah with all the beds down and out. Luckily the stateroom host will do a turn down service for you in the evening and then in the morning they will put all the beds and pull downs up so that you can have more space in the room for most of the day. Plus you can go to the concierge lounge during the day and spend time on the private sun deck. This makes the V seem a lot nicer than the cat 4 since you have these separate spaces where you can spend time. Enjoy your trip.

MaleficentRN
10-19-2012, 07:03 PM
Nice! Enjoy! :thumbsup2

momof3indianakids
10-19-2012, 08:54 PM
It was complimentary. I thought the room was bigger and is one of the 1 bedroom rooms. Am I wrong about that?

boogabuzz
10-19-2012, 09:01 PM
It was complimentary. I thought the room was bigger and is one of the 1 bedroom rooms. Am I wrong about that?

Wow..lucky you! Enjoy!!! This is our 5th cruise. No pixie dust for us yet...

We are sailing on 10/21 Dream with you!!! This will be our 3rd time on The Dream. You will love it. The whole Disney cruise experiance is wonderful!!! Soak up those complimentary perks!!!

su_A_ve
10-19-2012, 09:05 PM
It was complimentary. I thought the room was bigger and is one of the 1 bedroom rooms. Am I wrong about that?

AFAIK it's a V, which is a tiny bit bigger than what you had before.. But you get the concierge perks...

momof3indianakids
10-19-2012, 09:07 PM
Thanks it's our 1st. Just hoping this room is the same as what we had or little better. Does anyone know if Internet is free in our room with concierge?

JoiseyMom
10-19-2012, 09:21 PM
Thanks it's our 1st. Just hoping this room is the same as what we had or little better. Does anyone know if Internet is free in our room with concierge?

You get 100 free minutes of internet time in concierge. Unless you are in the Royal Suites.

janpluto
10-20-2012, 02:47 PM
Thanks it's our 1st. Just hoping this room is the same as what we had or little better. Does anyone know if Internet is free in our room with concierge?

Congrats! We too were magically upgraded from a 4C to Concierge V back in August. You will need to purchase the 100 minute internet package for $40 and then the Cruise will refund it before you leave the ship.

Here are some of the other concierge perks we experienced on the Dream:

o has their own check in line and waiting area at Port Canaveral
o Ability to be the first group to board the ship
o rooms ready earlier. Ours was ready at 12:45
o luggage in room earlier. Ours was in the room around 1:15.
o Bathrobes and slippers for the adults
o Arcade Cards for the kids
o Bowl of fruit in our room on first day
o Refrigerator filled with H2O, coke, diet coke and sprite. We could get more up in the Lounge.
o Happy hour before each dinner seating.
o snacks throughout the day
o access to a concierge lounge on deck 12
o access to a private concierge deck on deck 13
o 16x20 lithograph.
o Private meet and greet with a Disney character on the "At Sea" day. This takes place on the concierge deck. The hosts don't know who it will be until the character shows up. Ours was Goofy.
o They have breakfast up in the lounge on disembarkation day till 8:45. We did this instead of showing up at Animator's Palette at 6:45am which was our assigned time.
o once you board you are taken up to the concierge lounge. The hosts present you with your itinerary, review it and are able to help book/change shore excursions. Reps for Palo/Remy, kids club and the Spa are there to assist you with new reservations/changes. This is better than having to go to 3 different areas of the ships.
o access to the cabanas. Even though on-line showed the cabanas were sold out, we were offered a Cabana for both days at Castaway Cay.
o Free 100 minutes of wi-fi (you need to purchase the $40 package and it will be refunded)
o Complimentary iPad rentals

BeckyE
10-20-2012, 04:04 PM
How did you know you got upgraded? Does that sometimes happen before the cruise or does it happen only when you board? What a great surprise!

mamiof2
10-20-2012, 07:00 PM
We were just on the Sept 30 sailing on the Dream and we were also lucky enough to get a comp upgrade to concierge. We had room 12528. The extra perks were wonderful!! We only found out when we arrived at the port. We were shocked! It was so nice to have the special concierge check-in and by-pass everyone waiting to board! We then had a personal escort waiting to take us directly to the concierge lounge where we were welcomed with an open bar and explained all the perks. Keep in mind though you will need to tip at least 1 extra person that you may not have counted on if you pre-paid gratuity. We needed to pay our concierge lady plus the bartender in the lounge. (If you use her service.) Only 1 extra envelope was provided tho, for concierge, not 1 for the bartender. She most certainly should be tipped tho. (Or "he", as the case may be.) Another thing to keep in mind, if you are signed up for the FE exchange, you will be behind a locked gate. So people will have to take your goodies to either guest svc or the concierge. We had to alert all our participating rooms upon arrival as it was a surprise for us and they already had our other room number ready to deliver to. It was so nice to have had this opportunity! we enjoyed it so much we will look into upgrading at the port next time.

klass3
10-20-2012, 07:10 PM
Congrats! We too were magically upgraded from a 4C to Concierge V back in August. You will need to purchase the 100 minute internet package for $40 and then the Cruise will refund it before you leave the ship.

Here are some of the other concierge perks we experienced on the Dream:

o has their own check in line and waiting area at Port Canaveral
o Ability to be the first group to board the ship
o rooms ready earlier. Ours was ready at 12:45
o luggage in room earlier. Ours was in the room around 1:15.
o Bathrobes and slippers for the adults
o Arcade Cards for the kids
o Bowl of fruit in our room on first day
o Refrigerator filled with H2O, coke, diet coke and sprite. We could get more up in the Lounge.
o Happy hour before each dinner seating.
o snacks throughout the day
o access to a concierge lounge on deck 12
o access to a private concierge deck on deck 13
o 16x20 lithograph.
o Private meet and greet with a Disney character on the "At Sea" day. This takes place on the concierge deck. The hosts don't know who it will be until the character shows up. Ours was Goofy.
o They have breakfast up in the lounge on disembarkation day till 8:45. We did this instead of showing up at Animator's Palette at 6:45am which was our assigned time.
o once you board you are taken up to the concierge lounge. The hosts present you with your itinerary, review it and are able to help book/change shore excursions. Reps for Palo/Remy, kids club and the Spa are there to assist you with new reservations/changes. This is better than having to go to 3 different areas of the ships.
o access to the cabanas. Even though on-line showed the cabanas were sold out, we were offered a Cabana for both days at Castaway Cay.
o Free 100 minutes of wi-fi (you need to purchase the $40 package and it will be refunded)
o Complimentary iPad rentals
This is the first post I've seen mentioning a lithograph. Do all concierge rooms receive one?Is it of the ship or characters?

momof3indianakids
10-20-2012, 07:35 PM
Thank everyone we are very excited to board the ship in the AM. Not sure how we got the upgrade we were called on Friday and were told this! I can't wait to board on the AM.

Namsupak
10-20-2012, 07:39 PM
This is the first post I've seen mentioning a lithograph. Do all concierge rooms receive one?Is it of the ship or characters?

It varies. Last year we had one cruise in the beginning of the month and one at the end of the same month and the picture was different.

janpluto
10-20-2012, 07:42 PM
It varies. Last year we had one cruise in the beginning of the month and one at the end of the same month and the picture was different.

I did see a post (maybe here?) or blog somewhere where a gentleman posted pics of the lithographs he received. Let me see if I can find it.

janpluto
10-20-2012, 07:45 PM
I did see a post (maybe here?) or blog somewhere where a gentleman posted pics of the lithographs he received. Let me see if I can find it.

I found it! Here is the post:

http://www.disboards.com/showthread.php?t=3007646&highlight=lithographs

FLbadders5
10-20-2012, 08:17 PM
How did you know you got upgraded? Does that sometimes happen before the cruise or does it happen only when you board? What a great surprise!

Wondering the same thing... We are leaving in less than two weeks and are in a 4D... when i looked a couple days ago, half of the next level up ( concierge) are still open. :scratchin

kgionet
10-20-2012, 08:27 PM
We're in 12004 on the Fantasy this coming February! Would love to hear all about your experiences.

momof3indianakids
10-20-2012, 08:35 PM
We're in 12004 on the Fantasy this coming February! Would love to hear all about your experiences.

I will try to post pics of the room after we return only exception is we are in this room on the Dream.

janpluto
10-20-2012, 08:48 PM
Wondering the same thing... We are leaving in less than two weeks and are in a 4D... when i looked a couple days ago, half of the next level up ( concierge) are still open. :scratchin

Our cruise left on a Sunday and we found out the Thursday before leaving. Since we booked with a travel agent, Disney called her to let her know.

FLbadders5
10-20-2012, 08:50 PM
Our cruise left on a Sunday and we found out the Thursday before leaving. Since we booked with a travel agent, Disney called her to let her know.

Thank you :)

mamiof2
10-20-2012, 11:51 PM
This is the first post I've seen mentioning a lithograph. Do all concierge rooms receive one?Is it of the ship or characters?

Our lithograph (from just a couple weeks ago) was of the ship with an upclose Minnie Mouse sitting on an anchor. It is BEAUTIFUL!! it is also quite large! i was very surprised. we will be having ours framed. Thankfully we drove this year so i didnt have to worry about flying with it. there's no way that is going in a suitcase. The concierge told us that it was made by some famous Disney artist named Ducky .... (i forgot his last name). He made it specifically for concierge guests on DCL. it is a limited edition deal with the info card included. Very very cool!!! I do believe that ALL concierge rooms get one. we were in a normal concierge room (not a 1 bedroom or suite) and we got one. it is a wonderful keepsake from the cruise!

luv that cruise
10-20-2012, 11:58 PM
cruised more than 20 times and never given an upgrade. paid once at port for an upgrade after they told me one was available. i didn't ask for one, they offered it to me for $. Congrats to you. Enjoy it!

klass3
10-21-2012, 04:52 AM
Thank you!

briarrose1
10-21-2012, 04:59 AM
Our lithograph (from just a couple weeks ago) was of the ship with an upclose Minnie Mouse sitting on an anchor. It is BEAUTIFUL!! it is also quite large! i was very surprised. we will be having ours framed. Thankfully we drove this year so i didnt have to worry about flying with it. there's no way that is going in a suitcase. The concierge told us that it was made by some famous Disney artist named Ducky .... (i forgot his last name). He made it specifically for concierge guests on DCL. it is a limited edition deal with the info card included. Very very cool!!! I do believe that ALL concierge rooms get one. we were in a normal concierge room (not a 1 bedroom or suite) and we got one. it is a wonderful keepsake from the cruise!

The artist you're referring to is Don "Ducky" Williams. He is a legend within Disney. My DH had a temp secretary years ago who was friends with him. He knew of our Disney "obsession" and we have several pieces of his work that she got for us! Some are personalized to me--how special!:cheer2:

There used to be special cruises that he would be on and/or events that he would attend. Not sure as of late what his status is!

Google him and you'll see a lot about him!

jjones144
10-21-2012, 09:33 PM
Congrats! We too were magically upgraded from a 4C to Concierge V back in August. You will need to purchase the 100 minute internet package for $40 and then the Cruise will refund it before you leave the ship.

Here are some of the other concierge perks we experienced on the Dream:

o has their own check in line and waiting area at Port Canaveral
o Ability to be the first group to board the ship
o rooms ready earlier. Ours was ready at 12:45
o luggage in room earlier. Ours was in the room around 1:15.
o Bathrobes and slippers for the adults
o Arcade Cards for the kids
o Bowl of fruit in our room on first day
o Refrigerator filled with H2O, coke, diet coke and sprite. We could get more up in the Lounge.
o Happy hour before each dinner seating.
o snacks throughout the day
o access to a concierge lounge on deck 12
o access to a private concierge deck on deck 13
o 16x20 lithograph.
o Private meet and greet with a Disney character on the "At Sea" day. This takes place on the concierge deck. The hosts don't know who it will be until the character shows up. Ours was Goofy.
o They have breakfast up in the lounge on disembarkation day till 8:45. We did this instead of showing up at Animator's Palette at 6:45am which was our assigned time.
o once you board you are taken up to the concierge lounge. The hosts present you with your itinerary, review it and are able to help book/change shore excursions. Reps for Palo/Remy, kids club and the Spa are there to assist you with new reservations/changes. This is better than having to go to 3 different areas of the ships.
o access to the cabanas. Even though on-line showed the cabanas were sold out, we were offered a Cabana for both days at Castaway Cay.
o Free 100 minutes of wi-fi (you need to purchase the $40 package and it will be refunded)
o Complimentary iPad rentals

Where you booked directly with Disney or a TA? Just curious.

jjones144
10-21-2012, 09:34 PM
Thank everyone we are very excited to board the ship in the AM. Not sure how we got the upgrade we were called on Friday and were told this! I can't wait to board on the AM.

Just curious if you were booked with Disney or a TA also?

mamiof2
10-21-2012, 11:03 PM
We booked directly with Disney. and we always book it while on a cruise, taking advantage of the discount and OBC. I'm not sure if there is a "method to their magic" :rotfl: but we sure felt lucky to be "the chosen ones". :banana:

Im_A_Princess
10-22-2012, 12:13 AM
AWESOME!

Did any one who got the upgrade have a specific room number assignment yet or were you GTY?

janpluto
10-22-2012, 07:04 AM
Where you booked directly with Disney or a TA? Just curious.

My friend is a travel agent so I booked it through her. Needless to say she was shocked when she got the call. We were celebrating our 20th wedding anniversary with our 2 children. I wonder if that is why we were upgraded.

mamiof2
10-22-2012, 07:59 PM
AWESOME!

Did any one who got the upgrade have a specific room number assignment yet or were you GTY?

When we booked on our prior cruise the year before, we picked the exact room that we wanted. I always thought that this would unfortunately prevent a free upgrade, but we didnt want to risk being at the way front or way rear of the boat, so we always choose an exact room midship. Surprisingly they gave us the upgrade anyway. i was quite shocked!