PDA

View Full Version : Handicapped Accessible Rooms at OKW


GranJan
05-20-2012, 10:46 PM
We have a 1 bedroom booked at OKW for the 1st week of December. I was told by member services when booking that the only way to guarantee a ground floor or elevator building was to book a HA room. I use a scooter but in the room I get around with a walker. The grab bars are helpful but I don't need a roll-in shower. The way they let the water all over the floor is actually more of a hazard to someone who could easily fall on the wet floor. Climbing in & out of a tub is not possible but a regular shower with a shower seat is all I need. Do the roll-in showers at OKW allow water to flood the floor? Is it possible to get a HA room with a regular shower? Also, can anyone tell me if the HA rooms at OKW are the ones with the door to the bathroom that doesn't require going through the master bedroom? Our daughter & 2 small kids will be with us & it would be nice to have that access. I know the elevator buildings have it but I assume the HA rooms could be in any building on the ground floor. Or are all the HA rooms in the newer buildings? Thanks for any help that anyone can give me, I know I have too many questions here. I really wish it was possible to guarantee no stairs without the HA room. Even though the grab bars are helpful, we just returned from a stay at the BWV & I managed OK with a regular room. As long as we stay in 1 bedrooms with showers it seems I'm using the HA room unnecessarily just because I can't climb stairs.

Tonka's Skipper
05-21-2012, 06:56 AM
We have a 1 bedroom booked at OKW for the 1st week of December. I was told by member services when booking that the only way to guarantee a ground floor or elevator building was to book a HA room. I use a scooter but in the room I get around with a walker. The grab bars are helpful but I don't need a roll-in shower. The way they let the water all over the floor is actually more of a hazard to someone who could easily fall on the wet floor. Climbing in & out of a tub is not possible but a regular shower with a shower seat is all I need. Do the roll-in showers at OKW allow water to flood the floor? Is it possible to get a HA room with a regular shower? Also, can anyone tell me if the HA rooms at OKW are the ones with the door to the bathroom that doesn't require going through the master bedroom? Our daughter & 2 small kids will be with us & it would be nice to have that access. I know the elevator buildings have it but I assume the HA rooms could be in any building on the ground floor. Or are all the HA rooms in the newer buildings? Thanks for any help that anyone can give me, I know I have too many questions here. I really wish it was possible to guarantee no stairs without the HA room. Even though the grab bars are helpful, we just returned from a stay at the BWV & I managed OK with a regular room. As long as we stay in 1 bedrooms with showers it seems I'm using the HA room unnecessarily just because I can't climb stairs.



I would call back and ask for a Supervisior and explain your only issue is the stairs and only need to garrenttee a regular ground floor room....This doesn't seem to be such a hard thing to do!


Have a great trip.

AKK

PatsMom
05-21-2012, 08:51 AM
I had a request in for a ground floor room for medical reasons on our recent trip. I was told it was not guaranteed because I didn't want an HA room. I preferred not to have the roll in shower. I had an ankle in a removable cast and was in a wheelchair while we were out and about. But I could get around the room and get in and out of the tub. I was a bit shaky on stairs and my daughter was not crazy about the idea of getting the wheelchair up and down stairs. We were in the Hospitality House area where there are no elevators as far as I know.

I believe that if you need a regular shower your only option is an HA room. Sue will probably be along with the definitive answer - she has been doing OKW for a lot longer than me! But when my husband spoke with member services, he was told that if I needed not to step into a tub, we would have to request an HA room.

Hope you have a great trip!

dclfun
05-21-2012, 11:35 AM
I had posted about this awhile back. I had the same experience with having to reserve a HA room to guarantee first floor. Unfortunately it is what it is.

GranJan
05-21-2012, 03:03 PM
I guess I'll just have to deal with the roll-in shower then...has anybody had experience with them recently? Surely a roll-in shower that doesn't flood the bathroom exists, but I've never found one in regular hotels. I was hoping Disney's would be better but haven't tried one yet...haven't needed to until Old Key West. Thanks for the help!

tinka-belle
05-21-2012, 03:22 PM
Unfortunately roll in shower = water all over the floor for most resorts in HP rooms, not just at Disney. Maybe rolling up a few extra towels and making a dam around the shower area so the water doesn't run out of bounds?

GranJan
05-21-2012, 03:33 PM
Wet floor = dangerous condition for people who are already very likely to fall. Lots of towels will be needed😊

WheeledTraveler
05-21-2012, 05:30 PM
Can you not request a handicapped room without the roll-in shower? IIRC, Disney has handicapped rooms *with* roll-in shower and ones that have a tub, but extra bars around the tub and toilet. I haven't stayed at OKW so I don't know if the problem is specific to there, but it might be worth checking on.

GranJan
05-21-2012, 06:22 PM
Can you not request a handicapped room without the roll-in shower? IIRC, Disney has handicapped rooms *with* roll-in shower and ones that have a tub, but extra bars around the tub and toilet. I haven't stayed at OKW so I don't know if the problem is specific to there, but it might be worth checking on.
We're staying in a 1 bedroom, they all have tubs & showers. Maybe it's possible to get one without the roll-in...I may try calling the resort instead of DVC member services, they may be able to tell me more. Thanks!

SueM in MN
05-21-2012, 08:30 PM
We have a 1 bedroom booked at OKW for the 1st week of December. I was told by member services when booking that the only way to guarantee a ground floor or elevator building was to book a HA room. I use a scooter but in the room I get around with a walker.
They have never guaranteed a ground floor room, but since most buildings at OKW are only 2 floors, even without making a request at all, you have pretty much a 50:50 chance of getting first floor. If you find at check n that you were assigned 2nd floor, it shouldn't be difficult to change to first ( I know, at least on the DIS site, many people prefer higher floors for the views and for no one above them.
All the non-roll in shower first floor rooms we have been in have at least one grab bars.

In many of the units that have 3 floors, the third floor is the top of Grand Villas, which begin on 2nd floor.
The grab bars are helpful but I don't need a roll-in shower. The way they let the water all over the floor is actually more of a hazard to someone who could easily fall on the wet floor. Climbing in & out of a tub is not possible but a regular shower with a shower seat is all I need.
It may be difficult to use an OKW regular shower with a shower seat because the shower is in a corner and kind of diamond shaped. It does have a bit of a step over, as you can see om this picture from allearsnet.
http://allears.net/acc/okw092b3.jpg

You can request a shower chair from Housekeeping when you get there (I highly recommend checking all the screws for tightness before using it - experience speaking).
We have not used a shower chair in that type of shower, but did try to take a plastic porch chair in there to give DD a shower in the days before we used the roll in shower. Let's just say it was not easy to get in and left no room for us to get DD in and me to shower her. Not a pretty procedure.
Do the roll-in showers at OKW allow water to flood the floor? Is it possible to get a HA room with a regular shower?
There are actually 2 types of handicapped rooms, one with roll in showers and one with grab bars. I know that the studios have tubs with grab bars, but believe the OKW 1 bedroom units without roll in showers have the same showers as the non handicapped units.

It IS possible to shower without getting water all over. We are roll in shower veterans and just stayed for 2 weeks in an OKW room with a roll in shower and got almost no water on the floor during showers.
1) Point the shower head partly toward the wall. If you point it directly to the middle or the shower curtain, the water is going to go all over.

2) You need a long shower curtain. If it doesn't reach the ground, you need to contact Housekeeping to get one that does. A too-short shower curtain lets the water splash under it to the floor outside the shower. The current shower curtains have a thick vinyl layer, plus a fairly heavy cloth layer that feels like cotton. This combination is pretty effective at keeping the water inside the shower.
This is a good example of a too short shower curtain. It is an OKW studio and they used the regular studio bathtub shower curtain.
http://allears.net/acc/okw/okw11a1.jpg

3) Resist the urge to make towel dams. We used to do that before we knew any better. We built dams of towels inside the shower in hopes of keeping the water inside. Usually, all they do is provide a way to wick the water from inside the shower to outside. We currently only use one or, at the most 2 bath mats. The showers have a dividing line between the inside of the shower floor and the bathroom floor. Keep your bathmats outside of the shower dividing line. That will keep them dry and they will actually pick up the splashes that to beyond the shower curtain. The other water should hit the shower curtain and fall back inside the shower.
You maybe can't see it very well, but there is a tiny raised area at the end of the shower. You want to keep your bathmats outside of that divide.
http://photopost.wdwinfo.com/data/500/2590P41400171.JPG
There is also another arrangement with the sink not impinging into the shower space. I don't know if I have a pictured that.

4) If you are afraid of falling, use the fold down shower seat for showering. Request a free standing shower chair/bench and use it to hold your towels for drying off where you will be able to reach them with the shower curtain open without moving off the fold down shower seat.

5) if you have family members who are likely to splash water all over, shower before them :smile:
Also, can anyone tell me if the HA rooms at OKW are the ones with the door to the bathroom that doesn't require going through the master bedroom? Our daughter & 2 small kids will be with us & it would be nice to have that access. I know the elevator buildings have it but I assume the HA rooms could be in any building on the ground floor. Or are all the HA rooms in the newer buildings?
Handicapped accessible rooms are scattered all over the resort, although not every building has handicapped accessible rooms with roll in showers.

The first 29 buildings that were built had only one door into the bathroom and required going thru the Master bedroom to get into the bathroom. A design change was made, starting with building 30, to put 2 doors into the bathroom. One is still from the master bedroom. The other is thru the back wall of the laundry room.
So, any one or 2 bedroom unit in building 30 or above will have the 2 doors.
Thanks for any help that anyone can give me, I know I have too many questions here. I really wish it was possible to guarantee no stairs without the HA room. Even though the grab bars are helpful, we just returned from a stay at the BWV & I managed OK with a regular room. As long as we stay in 1 bedrooms with showers it seems I'm using the HA room unnecessarily just because I can't climb stairs.
As I already mentioned, even without a guarantee, it should not be difficult to get a first floor room. I would suggest making your first request to be first floor and specify for medical reasons.

SueM in MN
05-21-2012, 09:01 PM
We're staying in a 1 bedroom, they all have tubs & showers. Maybe it's possible to get one without the roll-in...I may try calling the resort instead of DVC member services, they may be able to tell me more. Thanks!
The one bedroom tub is a whirlpool tub and is a high step in, even without any mobility difficulties. It actually is built on a step, so there are 2 steps - one to get to the platform, then another to step into the tub.
http://photopost.wdwinfo.com/data/500/2590P4140018.JPG

GranJan
05-21-2012, 11:26 PM
Thank you so much, Sue, for all the photos. I have searched for photos of OKW HA rooms but couldn't find any. I think with the way you describe the regular showers, I will be better off with the roll-in. Others I've used, the flooding was more a problem with drainage & the slope of the floor than it was the shower curtain. When checking in to a newly built Mariot last summer, the desk clerk told us that if we needed a squeegee, just ask. We were glad for the warning😊 I bring non-slip bath mats from home because I don't like stepping out on the ones hotels provide. I think I may look for some non-slip shower shoes to put on before getting off the shower chair just in case some water gets out. You sound like an expert & gave me lots of useful advice...thank you so much.

zippyzo
06-07-2012, 05:45 AM
Not sure if this will help.
We stayed at OKW last year and my dad uses a wheelchair but we did not want a HA room, although he uses his wheelchair indoors a normal room was just fine. We were just told to ring a few days before hand to let them know we needed a block with the lifts in or a ground floor, we didnt seem to have any problems. When we arrive we were on the top floor in a building with a lift, so it is possible to get a room with a lift / ground floor without it being HA. Although reading your previous post I think you have decided to go for a HA room, thought I would post anyway

GranJan
06-08-2012, 12:04 AM
Not sure if this will help.
We stayed at OKW last year and my dad uses a wheelchair but we did not want a HA room, although he uses his wheelchair indoors a normal room was just fine. We were just told to ring a few days before hand to let them know we needed a block with the lifts in or a ground floor, we didnt seem to have any problems. When we arrive we were on the top floor in a building with a lift, so it is possible to get a room with a lift / ground floor without it being HA. Although reading your previous post I think you have decided to go for a HA room, thought I would post anyway

When I booked the room, I was told that ground floor or elevator building was a request, not a guarantee. Actually, just this week, we decided to change to a 2 bedroom. Since none was available at OKW, we had to book ar SSR. They all have elevators so we just got a regular room. Now I don't have to worry about the roll-in showers. I'd like to try OKW on our next trip...sounds like if you talk to the right person it may be possible to do it without a HA room. Thanks for your reply.

Caropooh
06-11-2012, 12:34 PM
Do the HA rooms still have the whirlpool tubs?

SueM in MN
06-11-2012, 03:39 PM
Do the HA rooms still have the whirlpool tubs?

Yes
The one and 2 bedrooms and Grand Villas do. There is a picture of the whirlpool tub a few posts up.

Jennifer16
01-13-2013, 09:34 PM
We have a grand villa at OKW booked for the middle of March. We are thinking we should rent a ECV for our Mom ... she can still get around, but is having some heart and mobility issues. We would like to rent an ECV from an outside company so that we are guaranteed to have it at the parks when needed. What I am concerned about is where/how to store and charge it at the resort. I called OKW and was told that they can not keep ECV at guest services, rather it would have to be kept in our villa. From what I understand, most of the GVs are on levels 2 & 3 (with the exception of one in building 48) ... so how do you get an ECV into a 2nd floor villa? The Cast Member I spoke to told me that all the GVs have an elevator ... I asked for clarification several times, and this is what I was told. I even told her that I thought the only building that had an elevator was 63 ... she said that they all have elevators. I am not sure that this is correct. Any clarification and insight would be very helpful.

SueM in MN
01-13-2013, 11:12 PM
We have a grand villa at OKW booked for the middle of March. We are thinking we should rent a ECV for our Mom ... she can still get around, but is having some heart and mobility issues. We would like to rent an ECV from an outside company so that we are guaranteed to have it at the parks when needed. What I am concerned about is where/how to store and charge it at the resort. I called OKW and was told that they can not keep ECV at guest services, rather it would have to be kept in our villa. From what I understand, most of the GVs are on levels 2 & 3 (with the exception of one in building 48) ... so how do you get an ECV into a 2nd floor villa? The Cast Member I spoke to told me that all the GVs have an elevator ... I asked for clarification several times, and this is what I was told. I even told her that I thought the only building that had an elevator was 63 ... she said that they all have elevators. I am not sure that this is correct. Any clarification and insight would be very helpful.
The CM you talked to is wrong.

We have been members at OKW since 1993 and have stayed in the Grand Villa in building 48. That is the only one with a ground level entrance. Even with that, only the ground floor is accessible. The 2 other bedrooms are on the second floor, which is accesible only by going upstairs.

All of the buildings in the 60s (62, 63 and 64) have elevators. Of those, only building 63 has a Grand Villa. It is entered on 2nd floor and there is a stairway inside for access to the upstairs bedrooms.
All the other Grand Villas have entry on 2nd floor and continue up to third floor.

You can call Walt Disney World Resort Special Reservations at 407-939-7807 [voice] or 407-939-7670 [TTY]. They are the department that keeps track of special needs reservations and will actually know what villas are accessible and available.

If you rent from one of the 'Preferred Companies' you might be able to leave the ECV with Guest Service/Bell Services. See post 2 of the disABILITIES FAQs thread for those companies.
If you are not renting from one of those companies, chances are you will be told yu won't be able to. But, if you are assigned to a GV that starts on 2nd floor, I would talk directly to the manager. It's not like you are choosing to not bring th ECV into the room -it's totally impossible.

If you are renting a car, you might want to see if you can rent an ECV where the battery pack can be removed and brought indie for charging. That way the rest of the ECV could be stored in your car and only worry about bringing the batteries in.