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View Full Version : Trouble with car rental at Lakeland?


bande
07-27-2011, 12:06 PM
I have been trying to get rates for car rentals from Hertz and Usave at Lakeland airport, but due to the fact that the flight on Direct Air that I was looking at doesn't arrive until 9:25pm, car rental seems to be a distinct problem. The web site won't allow me to get info. as the rental company is not open at either my arrival time nor my departure time on Sunday afternoon. Can't understand this as it makes it impossible to book this flight since we have to get to a condo in Orlando area and need a rental car. Anyone else have this type of problem at Lakeland? Any suggestions?

Ted in Halifax
07-27-2011, 03:29 PM
What are your dates and times? I will log back on in a few hours and see what I can find ... unless someoneelse beats me too it

Northstar
07-27-2011, 03:29 PM
That's frustrating.

But if the flights are a good deal, couldn't you get a prearranged taxi/limo to pick you up at the airport, and get your rental car the next morning from a rental place nearer your accommodations? Don't panic at the thought that you will be trapped without a car... it's surprisingly easy to get a complimentary lift to a rental place, or to find a rental place you can get to on free transport/shuttle.

bande
07-27-2011, 05:23 PM
Thursday night Feb.2nd from Niagara Falls to Lakeland leaves at 6:45pm and arrives at 9:25pm and then returning on Sun. Feb. 12th at 3:15pm departure time. This means would likely drop off rental car around 1pm or so. No looking at a shuttle since we are staying at someone's condo near Disney but not on property. Thanks.

Ted in Halifax
07-27-2011, 05:56 PM
Yes ,,,, I'm get an error code that you can't drop off the car at that time
"Return Date or Time - This location is closed at the time indicated. Please adjust your return or select an alternate location. [DE357]"


Enterprise
http://www.enterprise.com/car_rental/wls.do?gpbr=4205 shows the hours for enterprise that they are closed on Sunday

Same problem for https://www.rentawreck.com The issue is Sunday.

Dimples1973ca
07-27-2011, 08:44 PM
My BFF is using Direct Air in three weeks and she has a super early flight on the way home. We rented with Usave and the agent we spoke too said there was someone there whenever Direct Air arrives and departs. They were super accommodating. You may have to call them and explain your situation.

2gr8DisneyKids
07-27-2011, 08:50 PM
I was having the same issue with a 5:15 pm arrival! But figure it is b/c the flight is in March and that they would have someone there. The $674 for 4 round trip is so far below what we could possibly hope to find that the rental car or shuttle cost is worth it!

Although I have to admit that I will really miss having my luggage delivered!

bande
07-28-2011, 07:37 AM
Bags cost extra on DIrect Air so make sure you have factored that in for your trip. Not a huge expense though since the airfare is such a good deal.

Sprockie
07-28-2011, 07:49 AM
Here are the hours posted on the Hertz website for the location. They are supposed to directly mirror the flights currently going in and out of the airport. Does your itinerary begin in the fall?
We are booked from Plattsburg NY to Lakeland in January/February and our flight times aren't reflected in the Hertz website either and I am having the same trouble booking. I am hoping this is because it's a ways off yet and will have no trouble once the flights start rolling in on that schedule. Maybe a call to the Hertz location (not the 1-800 # because they don't seem to know anything)
Good luck, I will be checking back to see how you made out.

Lakeland Airport
Address: 3900 Don Emerson Drive
Lakeland , Florida
United States
Phone : 863-683-2003
Hours of Operation: Mo 0730-1500 and 1900-2100,Tu-We Closed,Th 0730-1500,Fr 0730-1500 and 1900-2100,Sa 1200-1500 and 1900-2100,Su 2100-2300.
Location Type: Corporate
Distance from Center: 7.96 km
More Location Details

bande
07-28-2011, 10:53 AM
and the car rental is closed at both my arrival and my departure times. My flights are for early Feb. 2012 so it is possible it will change by then, but I am hesitant to book my flights now if car rental is unknown. We don't travel often so I prefer to have all my questions answered before confirming anything. SUch a nusiance too since Direct Air have some great deals on right now.

wee-haggis
07-28-2011, 12:22 PM
This is posted on the Lakeland Linder airport website


CAR RENTAL COMPANIES

Hertz and U-Save are the official car rental providers and the only on-site companies for the Lakeland Linder Regional Airport. Hours of operation mirror Direct Air's flight schedules and representatives are onsite daily until all reservations from the last flight of the day have been picked up. Follow the links below to reserve your vehicle.

If for some reason the Hertz website does not allow you to book the times you want, you should be able to do it over the phone.
I'm also thinking that since the additional flights were added to DirectAir's schedule, the Hertz website has not updated their dates and times to accomodate them.

My pickup time is not a problem.....but I phoned the Laklalnd Hertz number directly to ask about dropping off (because their office was supposed to be closed) and they said they have a key -drop box right on site and its a simple process.

Sprockie
07-28-2011, 12:56 PM
This is posted on the Lakeland Linder airport website


CAR RENTAL COMPANIES

Hertz and U-Save are the official car rental providers and the only on-site companies for the Lakeland Linder Regional Airport. Hours of operation mirror Direct Air's flight schedules and representatives are onsite daily until all reservations from the last flight of the day have been picked up. Follow the links below to reserve your vehicle.

If for some reason the Hertz website does not allow you to book the times you want, you should be able to do it over the phone.
I'm also thinking that since the additional flights were added to DirectAir's schedule, the Hertz website has not updated their dates and times to accomodate them.

My pickup time is not a problem.....but I phoned the Laklalnd Hertz number directly to ask about dropping off (because their office was supposed to be closed) and they said they have a key -drop box right on site and its a simple process.

Could you provide me with the direct number to Hertz in Lakeland airport? All numbers I have found are the usual toll free Hertz central line.

Louise-Montreal
07-28-2011, 03:29 PM
I was able to book with u-Save for an arrival on Feb 19th and a departure on Feb. 23. Not crazy about my rate, and am hoping I can get better with Hertz.

Leaving from Plattsburgh. Anyone else flown with them??

wee-haggis
07-28-2011, 05:59 PM
Could you provide me with the direct number to Hertz in Lakeland airport? All numbers I have found are the usual toll free Hertz central line.

You posted the number in your last thread.

Lakeland Airport
Address: 3900 Don Emerson Drive
Lakeland , Florida
United States
Phone : 863-683-2003
Hours of Operation: Mo 0730-1500 and 1900-2100,Tu-We Closed,Th 0730-1500,Fr 0730-1500 and 1900-2100,Sa 1200-1500 and 1900-2100,Su 2100-2300.
Location Type: Corporate
Distance from Center: 7.96 km
More Location Details

Sprockie
07-29-2011, 06:32 AM
Thank you, sorry, I missed that.

You posted the number in your last thread.

Lakeland Airport
Address: 3900 Don Emerson Drive
Lakeland , Florida
United States
Phone : 863-683-2003
Hours of Operation: Mo 0730-1500 and 1900-2100,Tu-We Closed,Th 0730-1500,Fr 0730-1500 and 1900-2100,Sa 1200-1500 and 1900-2100,Su 2100-2300.
Location Type: Corporate
Distance from Center: 7.96 km
More Location Details

2forMe
08-01-2011, 12:46 PM
What sort of rates are people getting? I most likely will need it for more than 1 week, so it seems that that is much higher priced. Any luyck calling direct..etc.

wee-haggis
08-01-2011, 01:23 PM
What sort of rates are people getting? I most likely will need it for more than 1 week, so it seems that that is much higher priced. Any luyck calling direct..etc.

Just type in your info /dates in the Hertz website and see what price pops up.
You might be surprised.

2forMe
08-01-2011, 01:26 PM
Just type in your info /dates in the Hertz website and see what price pops up.
You might be surprised.
I have never rented a car before..s o I guess the price of close to $250 was more than I expected. Plus I would fly in on Nov. 24th.. US thanksgiving and it seems that the car rental places would not be open..no biggies as I could stay at the airport hotel for the night... still it is complicated, but worth trying to save the big $$$$

wee-haggis
08-01-2011, 06:29 PM
I have never rented a car before..s o I guess the price of close to $250 was more than I expected. Plus I would fly in on Nov. 24th.. US thanksgiving and it seems that the car rental places would not be open..no biggies as I could stay at the airport hotel for the night... still it is complicated, but worth trying to save the big $$$$

i am waiting to hear back from Hertz because there appears to be a glitch in the online booking system (no matter what day or time you type into the vehicle request line, it comes back as temporary unavailable......unless its after Nov 25th). Hertz has confirmed that their Lakeland Airport location will be open for all arriving and departing DirectAir flights.

By the way, the deal out of Platsburgh.......$505 for 3 folk....taxes incl.....is a great deal !:thumbsup2

wee-haggis
08-02-2011, 04:54 PM
I have never rented a car before..s o I guess the price of close to $250 was more than I expected. Plus I would fly in on Nov. 24th.. US thanksgiving and it seems that the car rental places would not be open..no biggies as I could stay at the airport hotel for the night... still it is complicated, but worth trying to save the big $$$$

I got this email from Hertz

[I]Our Lakeland Airport location is closed November 24 for the Thanksgiving holiday. This office is also closed on Tuesdays & Wednesdays. We apologize for your inconvenience.

Kind Regards,
Theresa
Email Correspondent
The Hertz Corporation
10401 N Pennsylvania Avenue
Oklahoma City, OK 73120/I]

I also received an email from Usave (the other renter)... They are opened Thanksgiving.
I thought I read somewhere that every day Directair has a flight

Sprockie
08-03-2011, 05:58 AM
I spoke to "Brian" at the Hertz in Lakeland. I explained I was having trouble booking my rental for my Wednesday arrival and departure (for January) and he said he would call head office and have them change the hours on the hertz website to allow bookings for flights starting this fall. He said to give it a few weeks and call back - directly to him if possible.

wee-haggis
08-03-2011, 06:25 PM
:thumbsup2I spoke to "Brian" at the Hertz in Lakeland. I explained I was having trouble booking my rental for my Wednesday arrival and departure (for January) and he said he would call head office and have them change the hours on the hertz website to allow bookings for flights starting this fall. He said to give it a few weeks and call back - directly to him if possible.

:thumbsup2

NayNay4Mickey
08-03-2011, 07:20 PM
I am flying out of Plattsburg in November and am having the same ordeal with rental cars....I have been contemplating the H&H transport... I was quoted $82 one way to Disney for 2 people, and they guarantee to have me back at the airport for my departure flight too... I am a little nervous about it though

Shmengy
08-08-2011, 10:09 AM
Hi folks. I am also flying out of the Plattsburgh/Montreal International Airport (I love that name :rotfl:) to Lakeland. I have read some on-line horror stories about U-Save. They are CONSIDERABLY cheaper than Hertz (caveat emptor?)

Has anyone here dealt with U-Save in the past?

Thanks!

zing9000
09-14-2011, 06:59 PM
I would be very weary in using U-Save as they really push you on getting their insurance, which jacks up the cost of the car another $35.00 a day and the cars they have are older and not reliable. You are more-or less stuck using Hertz, which is very expensive as they are they only other option at the airport.
I tried enterprise which is 5 minutes from the airport, but they do not come to the airport as the airport does not allow them, so you would need to take a taxi to there location. One problem with Enterprise is that you cannot drop off the vehicle anywhere else other then back to them. So although you may save a few hundred dollars with Direct Air Flight price, by the time you add the extra fee for bags and paying double for your car rental, your savings is really not that much.

2forMe
09-14-2011, 08:00 PM
Any othwr rental companies within a few minutes taxi ride from the airport?

proud_canadian
09-15-2011, 01:41 PM
We got an ok rate with Hertz.... call them and they can help you get the best rate. I got like $40 off with just calling them.

They are closed when I need to return, but I can just use the key drop box.

We are still paying about 30 dollars more than we paid last year out of tampa for the same week though.