View Full Version : Where EXACTLY are the Disney Visa customer service desks at WDW?

06-18-2011, 07:15 PM
Hi all,

We are here now and I failed to research where to get a redemption card for my Disney Visa in advance. I know at one point I used to be able to get a redemption card at DTD, but I'm not sure exactly where. I asked a CM at OKW today and she had no idea. Does anybody know exactly where I can get a redemption card for my Disney Visa as well as transfer my dollars so I can actually (finally!) spend them? If they are in other parks as well, please let me know and where to go....thanks so much!

06-18-2011, 07:24 PM
Go to City Hall right inside the Magic Kingdom. I've done it there several times.

06-18-2011, 07:27 PM
I pulled this information from the Disney Visa Website

Pick up a Disney Rewards Redemption Card at these Guest Relations locations (present photo ID and your Disney Rewards® Visa® Card):

Magic Kingdom® Guest Relations Window
• Magic Kingdom® Guest Relations at City Hall
• Disney's Hollywood StudiosTM Guest Relations
• Epcot® Guest Relations
• Disney's Animal Kingdom® Park Guest Relations

Downtown Disney at Walt Disney World® Resort

• Downtown Disney® Marketplace
• Downtown Disney® Westside

Have a great trip!!!! Wish I was there.

06-18-2011, 07:28 PM
You can go to any guest relations window at the parks and they can do it. We got ours redeemed at Epcot.

06-18-2011, 07:47 PM
We lost our rewards card last week...the guy at Earl of Sandwich kept it and we totally forgot to get it back. So I called the 800 # and she cancelled that card, we picked up another at our hotel guest services and they put the balance on a new card. This way we didn't have to make another trip to DTD to get the old one.

06-19-2011, 07:52 AM
Thanks all!